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This position is responsible for overseeing the hotel during overnight hours, balancing daily financial transactions, and providing exceptional guest service. We are seeking a reliable, detail-oriented Night Audit / Front Desk Agent to join our team.

We are seeking a reliable, detail-oriented Night Audit / Front Desk Agent to join our team. This position is responsible for overseeing the hotel during overnight hours, balancing daily financial transactions, and providing exceptional guest service. The ideal candidate is friendly, professional, and comfortable working independently.<h3>Key Responsibilities</h3><ul><li>Welcome and check in/out guests in a friendly and efficient manner</li><li>Respond to guest inquiries, requests, and concerns promptly through Concerto</li><li>Process payments and reconcile daily transactions</li><li>Complete nightly audit reports and balance revenue postings</li><li>Prepare daily financial summaries and distribute reports to management</li><li>Ensure the safety and security of guests and property during overnight hours</li><li>Maintain cleanliness and organization of the front desk area</li></ul><h3>Qualifications</h3><ul><li>Previous hotel front desk or customer service experience preferred</li><li>Basic accounting or cash-handling experience is a plus</li><li>Strong attention to detail and organizational skills</li><li>Ability to work independently and manage time effectively</li><li>Comfortable using property management systems (PMS) and basic computer software</li><li>Excellent communication and problem-solving skills</li><li>Must be dependable and punctual</li></ul><h3>What We Offer</h3><ul><li>Competitive pay</li><li>Employee discounts at IHG Hotels</li><li>Opportunities for growth and advancement</li><li>Supportive team environment</li></ul>

TOPEKA INVESTMENT GROUP LLC

Night Audit/Front Desk

Accounting

Communication Skills

Computer Software

Customer Support/Service

Detail Oriented

Financial Transactions

Organizational Skills

Problem Solving Skills

Property Management

Reconciliation

Safety/Work Safety

Time Management

Gethired

The Front Desk Agent will be responsible for managing reservations, checking guests in and out, and assisting with any needs or requests they may have during their stay. The successful candidate will have excellent customer service skills and be able to work efficiently in a fast-paced environment.

Introduction: We are seeking a friendly and professional Front Desk Agent to join our team at our hotel. The Front Desk Agent will be responsible for managing reservations, checking guests in and out, and assisting with any needs or requests they may have during their stay. The successful candidate will have excellent customer service skills and be able to work efficiently in a fast-paced environment. Responsibilities: <ul><li>Manage reservations and check guests in and out using a computerized system</li><li>Handle guest requests, such as booking tours or making restaurant reservations</li><li>Assist with check-in and check-out processes, including handling payments and issuing keys</li><li>Answer phone calls and respond to online inquiries in a timely and professional manner</li><li>Assist with organizing and setting up events and meetings</li><li>Handle guest complaints and concerns with grace and professionalism</li><li>Perform light cleaning duties, such as wiping down counters and restocking supplies</li><li>Other duties as assigned</li></ul> Qualifications: <ul><li>Previous experience as a front desk agent or in a customer service role is preferred</li><li>Strong communication and interpersonal skills</li><li>Ability to multitask and handle a high-volume workload</li><li>Proficiency with computer systems and software, such as Microsoft Office and reservation management systems</li><li>Flexibility to work evenings, weekends, and holidays as needed</li></ul> Perks: <ul><li>Competitive salary</li><li>Employee discounts on hotel rooms and amenities</li><li>Opportunities for advancement within the company</li><li>Professional development opportunities</li><li>Positive and supportive work environment</li></ul>

Front Desk Agent (Day Shift)

Computer Skills

Computer Systems

Event Management

Fast Food

Interpersonal Skills

Microsoft Office

Multitasking

Plan Meetings

Resolve Customer Issues

Restaurant

Telephone Skills

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Night Audit/Front DeskTOPEKA INVESTMENT GROUP LLC

Front Desk Agent (Day Shift)TOPEKA INVESTMENT GROUP LLC

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