This individual is responsible for leading the Front of House shift leaders and team leaders to deliver a remarkable guest experience across all sales channels, including the drive-thru, dining room, and front counter. If you are hired for this position, you also understand and acknowledge that the Operator's restaurant business will be your employer, not Chick-fil-A, Inc., and that the Operator is solely responsible for all decisions related to your employment, including hiring, firing, discipline, compensation, scheduling and supervision.