Perform special projects as assigned and managed by a supervisor* Entry level position that will be directly supervisedMinimum Requirements/Qualifications:* Previous experience (1-2 years) in benefits, payroll, general human resources or customer service preferred* Experience working in a call center or HR shared service center preferred* Ability to interpret and communicate HR policies, procedures, and programs* Ability to deliver excellent customer care via telephone* Critical thinking, problem solving, and judgment skills* Service-oriented attitude and willingness to learn* Possess good listening skills and patience to work with all types of employees* Ability to maintain a positive attitude* Individual should have high energy with the ability to organize/prioritize workload* Spanish speaking skills a plusNon-Negotiable Hiring Criteria:* BA/BS or equivalent work experience directly attributable to human resources, benefits or payroll* Excellent interpersonal skills needed with the ability to communicate well in a diverse work environment* Proficient with Microsoft Office Suite including Word, Outlook, Excel, and PowerPoint, experience using a HRIS data base and reporting applicationThis position has not been approved for relocation assistance The Solution Center HR Specialist is focused on providing effective and timely front-line customer service support for our employees, field Human Resources (HR) representatives and HR business partners. * Perform back-office transactions for benefits, payroll and general HR data processing in support of HR functions, including running ad hoc and scheduled reports, data entry, data reconciliation, mailings, filing, sending correspondence, sorting and routing incoming mail .