Human Resources Manager Shred-Tech Asia Co., Ltd.Human Resources ManagerSriracha, CHOEnsure LRN is updated with new employee information for new hires, delete terminated employees, make sure all employees are compliant with training requirements by due date and train employees in a classroom setting for those that do not have email addresses. Full spectrum of Payroll management function such as collect & checking data, payroll processing, payment and summary report (Month-End, Year-End, Tax, Social Security Fund, etc.).
NewAttorney - FCA/Healthcare Fraud Enforcement JobotAttorney - FCA/Healthcare Fraud EnforcementWashington, DC$150,000–$400,000 / yearExperience representing hospitals, health systems, physician groups, Medicare Advantage organizations, managed care organizations, pharmacy benefit managers (PBMs), healthcare technology companies, or private equity-backed healthcare platforms. Demonstrated experience representing clients before the U.S. Department of Justice (DOJ), U.S. Attorney's Offices, Department of Health and Human Services Office of Inspector General (HHS-OIG), Centers for Medicare & Medicaid Services (CMS), state Medicaid agencies, and other federal or state enforcement authorities.
NewDirector, Readiness and Acquisition Solutions Calibre SystemsDirector, Readiness and Acquisition SolutionsAlexandria, VAHe or she will be responsible for working closely with current and potential clients to define strategic and tactical priorities, marshal and organize CALIBRE and subcontractor resources to achieve these priorities, provide overall project and program oversight, and achieving revenue and fee goals through the efficient execution at the individual project level. The RAS Directorate provides broad support in a variety of logistics disciplines that include developing and fielding business and IT tools, business and logistics analysis, sustainment design, platform instruction at logistics institutions, and supply chain optimization.
Contract Attorney, Labor & Employment The Midtown GroupContract Attorney, Labor & EmploymentWashington, DC$105,000–$112,000 / yearContractorFull timeThis role offers the opportunity to provide high-level legal counsel, represent the agency in administrative proceedings, and advise leadership on a broad range of labor and employment matters impacting a large public-sector workforce. The selected attorneys will join a dynamic legal team responsible for advising executive leadership, administrators, and operational stakeholders on complex employment and workforce-related issues.
Dialysis Clinical Manager Registered Nurse - RN Fresenius Medical CareDialysis Clinical Manager Registered Nurse - RNBaltimore, MDOther: • Collaborates closely with, providing oversight as needed to, the Clinical Manager/Charge RN acting as nurse manager, the Medical Director, and the physicians regarding the direct patient care responsibilities within the facility to ensure the provision of outstanding quality of patient care, as defined by the FMS quality goals, and compliance with the pertinent company policies and procedures. • Demonstrated leadership competencies and management skills for the position, including excellent communication, customer service, continuous quality improvement, relationship development, results orientation, team building, motivating employees, performance management and decision making.
Endodontist - Waldorf, Maryland Fusion DentalEndodontist - Waldorf, MarylandWaldorf, MDYou want to benefit from superior non-clinical, administrative support in areas such as accounting, human resources, information technology, management information systems, marketing, payroll administration, personnel recruitment, and supply and equipment procurement. Heartland Dental’s network of supported locations is expected to double in size within the next five to seven years and new opportunities will be created to support that growth.
NewState Director Best Buddies InternationalState DirectorMcLean, VA$90,000–$130,000 / yearPosition Overview: The State Director is responsible for developing an annual state plan and implementing the plan through overseeing day-to-day operations in all offices statewide, securing funding for programs and special projects, overseeing programs to ensure program consistency and success, managing local Advisory Boards and associated committees, and supervising state staff. Oversees (and delegates when appropriate) management of all day-to-day infrastructure needs such as supplies, postage, IT, equipment/ utility contracts, and office lease as needed to maintain an efficient and professional work environment – assumes ultimate responsibility for all logistics of moving an office if necessary.
Dialysis Clinical manager Registered Nurse - RN Fresenius Medical CareDialysis Clinical manager Registered Nurse - RNBaltimore, MDOther: • Collaborates closely with, providing oversight as needed to, the Clinical Manager/Charge RN acting as nurse manager, the Medical Director, and the physicians regarding the direct patient care responsibilities within the facility to ensure the provision of outstanding quality of patient care, as defined by the FMS quality goals, and compliance with the pertinent company policies and procedures. • Demonstrated leadership competencies and management skills for the position, including excellent communication, customer service, continuous quality improvement, relationship development, results orientation, team building, motivating employees, performance management and decision making.
Sr. Application Specialist Keller North America, Inc.Sr. Application SpecialistHanover, MD$84,000–$107,000 / yearThis role serves as a subject matter expert and liaison between HR, IT, and business stakeholders to ensure HR systems meet organizational needs and support strategic initiatives. By connecting global resources and local experience, Keller develops innovative, practical, and cost-effective solutions to geotechnical challenges.
Payroll Technician Kforce Inc.Payroll TechnicianFairfax, VA$24–$30Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. This role is responsible for maintaining payroll records, validating timesheet data, auditing payroll information, and responding to employee and management inquiries.
Payroll Kforce Inc.PayrollColumbia, MD$30–$40Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. By clicking “Apply Today” you agree to receive calls, AI-generated calls, text messages or emails from Kforce and its affiliates, and service providers.
Sr. Application Specialist 1BritcomSr. Application SpecialistHanover, MD$84,000–$107,000 / yearThis role serves as a subject matter expert and liaison between HR, IT, and business stakeholders to ensure HR systems meet organizational needs and support strategic initiatives. By connecting global resources and local experience, Keller develops innovative, practical, and cost-effective solutions to geotechnical challenges.
NewManagement Intern WadiTek LLCManagement InternMcLean, VA$0–$200 / monthInternThe intern will participate in team meetings, contribute to small projects related to workforce planning or employer branding, and assist with documentation and basic data analysis as needed. The intern will support daily talent acquisition activities, including assisting with candidate sourcing, scheduling interviews, and maintaining accurate records in applicant tracking tools.
Vice President of Marketing & Communications HITT ContractingVice President of Marketing & CommunicationsFalls Church, VA$160,000–$220,000 / yearThis is a senior leadership role for a marketing executive with a builder's mindset: someone who understands that a strong brand is lived as much as it is seen — expressed through every client interaction, every employee moment, and every touchpoint in between. Demonstrated success leading, developing, and retaining a large, multi-disciplinary marketing team; experience managing director-level leaders and building a department culture of accountability and excellence.
NewAssistant Director of Engineering Marriott International, IncAssistant Director of EngineeringWashington, DC$89,000–$121,0002-year degree from an accredited university in Building and Construction, Engineering, Mechanics, or related major; 2 years experience in the engineering and maintenance or related professional area; technical training in HVAC-R/electrical/plumbing. • High school diploma or GED; 4 years experience in the engineering and maintenance or related professional area; technical training in HVAC-R/electrical/plumbing.
NewAssociate, People Analytics HITT ContractingAssociate, People AnalyticsFalls Church, VA$67,000–$87,000 / yearEvery day, our team members do amazing things in pursuit of our shared purpose to build trust with our clients, partners, subcontractors, and teammates. The role reports to the Manager, Performance Management within the Human Resources department and will partner closely with our HRIS, HR Business Partner, and Enterprise Business Solutions teams.
Corporate Recruiter HITT ContractingCorporate RecruiterFalls Church, VA$67,000–$87,000 / yearRecruit for a broad range of corporate functions including Human Resources, IT, Accounting & Finance, Legal & Compliance, Marketing, Enterprise Business Solutions, Insurance & Risk Management, Administrative Services, Facilities & Fleet, and related business support areas. Recruiting efforts will support a broad range of corporate and business support functions including Human Resources, IT, Accounting & Finance, Legal & Compliance, Marketing, Enterprise Business Solutions, Insurance & Risk Management, and Administrative Services.
NewCohort Learning Manager HITT ContractingCohort Learning ManagerFalls Church, VA$95,000–$140,000 / yearThe ideal candidate is an experienced learning leader with a strong background in facilitation, instructional design, and program management, as well as experience in or familiarity with Learning & Development within the construction industry or a similar operational environment. Reporting to the Senior Manager of Learning & Development, this role will oversee HITT's cohort learning portfolio while leading and developing a team of two Learning & Development professionals.
NewOffice Manager Cucinelli Geiger, PCOffice ManagerFairfax, VAThis position is ideal for a detail-oriented, people-driven professional who loves working with and guiding others in their career development, takes a proactive approach to staff development, and continuously looks for ways to improve office processes. This role is responsible for managing daily administrative operations, coordinating staff workflows, supporting human resources functions, and maintaining office systems and procedures.
Public Member Consultant ARCTICOM LLCPublic Member ConsultantWashington DC, DCOffering a broad range of information technology solutions, Arcticom, LLC provides network and systems administration, enterprise architecture and resource planning, certification and accreditation, software design, programming, maintenance of telecommunications and land mobile radio equipment and systems, help desk support and IT transformation services among other services. Satisfied Bering Straits Native Corporation (BSNC) family customers include the U.S. Air Force, Army, Navy, Coast Guard, the Departments of State, Justice, Commerce, Agriculture, Interior, Homeland Security, the General Services Administration, the Defense Logistics Agency and the U.S Census Bureau.
NewHR Program Analyst System OneHR Program AnalystVienna, VAThe analyst will coordinate enterprise-wide performance activities, analyze performance data and rating trends, build dashboards and reports, support HR technology and reporting tools, and partner with HR Business Partners (HRBPs) and Centers of Excellence (COEs) to provide actionable insights for leadership. In addition, candidates must have experience supporting enterprise-wide performance management or talent review cycles; strong analytical skills with Excel, Power BI, dashboards, and HR reporting; and experience working with HR systems (such as Workday, SuccessFactors, Oracle HCM, or similar).
Rail Services Technician System OneRail Services TechnicianLandover Hills, MD$48,000–$70,000 / yearPreparation of the job to be be accomplished by studying any document related but not limited to assembly instructions, FMIs, blueprint specifications, as well as have a good understanding of parts lists, subassemblies, tools, and materials. System One, and its subsidiaries including Joulé and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America.
Recruiting Coordinator 1BritcomRecruiting CoordinatorHanover, MD$53,000–$60,000 / yearThis role plays a critical part in ensuring a seamless experience for candidates and hiring teams by managing interview logistics, processing employee referrals, preparing offer documentation, and maintaining recruiting systems and reports. The ideal candidate is detail-oriented, highly organized, and thrives in a fast-paced environment while delivering exceptional service to both internal stakeholders and external candidates.
NewUX Designer System OneUX DesignerWashington, DC$95,000–$135,000 / yearThe UX Designer will create intuitive, user-centered designs for DOD enterprise applications, focusing on usability, accessibility, and visual appeal. Document all design artifacts (wireframes, style guides, workflows) in contract management tools and obtain approvals through DOD governance processes.
NewRooms Operations Manager Marriott International, IncRooms Operations ManagerWashington, DC$66,000–$80,0002-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the guest services, front desk, housekeeping, or related professional area. • Reviews financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement.
NewExecutive Sales Consultant - HCM PaychexExecutive Sales Consultant - HCMOwings Mills, MD$70,000–$130,000 / yearResponsibilities Leverage the Go-to-Market Sales Strategy to identify customers' needs and present the company solution to key stakeholders and decision makers in accordance with the client's preference on in person or virtual interaction to increase revenue and market share. Overview Selling Company's products and services by developing new clients and increasing the client base to increase profits in the Core Sales, Human Resource Services Sales or Major Market Sales organizations.
Store Manager - Spencer's Spencer Gifts - Spirit HalloweenStore Manager - Spencer'sColumbia, MD$23–$23.25 / hourFull timeThe Store Manager oversees and is accountable for the operation of a store, ensuring maximum sales and profitability through controlling expenses, shrinkage, human resources management as well as all aspects of merchandising and inventory control in adherence with all Company policies and procedures. The physical demands of the job require in excess of 8 hours of standing, walking, climbing ladders and lifting up to 50 pounds.
NewHuman Resources Generalist II (NCS) - Department of Human Resources City of BaltimoreHuman Resources Generalist II (NCS) - Department of Human ResourcesBaltimore, MD$73,897–$118,515 / yearEmployee Relations: Assists assigned agency management and supervision in establishment of consistent disciplinary policies and procedures; counsels' employees, supervisors and managers on grievances, disciplinary and related problems; attends and participates in Civil Service hearings on employee dismissals; arranges for witnesses and testifies on submitted materials; requests, research and compiles materials for Civil Service hearings. Working closely with the Chief of Shared Services, managers, and employees, this position serves as a trusted HR partner, delivering operational support across multiple human resources functions.
NewHuman Resources Assistant (NAF/Developmental) NF-02/03 United States ArmyHuman Resources Assistant (NAF/Developmental) NF-02/03Fort Belvoir, VA$41,657–$63,940 / yearA qualified candidate must possess the following: NF-02 (Developmental) Possess six (6) months of progressively responsible clerical/administrative experience, which demonstrates the ability to accomplish various human resources tasks and utilize human resource information systems. In addition to the above qualifications, candidates who possess the following qualifications will be considered "Highly Preferred" or "Best Qualified": Applicants will possess prior work experience in a NAF Human Resources Office.
Human Resources Generalist Greenberg TraurigHuman Resources GeneralistWashingtonFamiliarity with or willingness to learn AI platforms (e.g., Microsoft Copilot, ChatGPT, or similar tools) and incorporate them responsibly into day-to-day workflows to enhance daily work tasks as appropriate and/or directed. The Talent Services Generalist will support the Talent Services department by providing administrative and operational assistance across human resources functions including onboarding, employee relations, benefits administration, and compliance.
NewSr. Human Resources Generalist Zimmerman Associates IncSr. Human Resources GeneralistFairfax, VA$80,000–$90,000 / yearIn this role, you will be responsible for the following duties and/or functions: Administering leave programs, i.e., FMLA, STD, Bereavement, Jury Duty, Leave of Absence, Vacation, and Sick, ensuring successful integration with other HR functions such as payroll and benefits, ensuring compliance with legal requirements, addressing eligibility criteria, accrual rates, request procedures, employee communications, documentation requirements and any issues related to the employee leaves of absence to correctly implement the rules of the programs. Serves as Administrator for ZAI's help desk (Fresh Works) to ensure employee interactions within Fresh Works regarding onboarding, benefits, PTO, company holidays, leave, etc. are timely serviced and efficiently resolved and timely serviced.
NewHUMAN RESOURCES ASSISTANT (DEVELOPMENTAL) United States Air ForceHUMAN RESOURCES ASSISTANT (DEVELOPMENTAL)Washington, DCWorks under close supervision in a developmental capacity, performing assignments, and completing training, both of which are aimed in preparing the employee to gain the knowledge and skills necessary ensure the development of skills and abilities needed to perform at full- performance level. Entry Level: Provides recruitment and placement service to NAF activities by procedurally processing a full range of personnel actions such as appointments, position and pay changes, transfers, and separations.
NewAssistant Human Resources Officer (Assistant Human Resource Manager) U.S. Department of JusticeAssistant Human Resources Officer (Assistant Human Resource Manager)Washington, DC$74,678–$116,362 / yearPaper applications: If applying online is impossible, please contact the Consolidated Staffing Unit at the telephone number listed below, prior to the closing date of the announcement for the alternate application procedure. If you are applying for a higher grade, and your experience was gained at a Federal agency other than the Bureau of Prisons, you MUST provide the SF-50 Form which verifies the length of time you have been in your highest grade and supports your claim for time in grade.
Human Resources Assistant Eversheds SutherlandHuman Resources AssistantWashington, District of ColumbiaServes as a back-up to the Talent Acquisition Coordinator in onboarding by creating orientation schedules, providing basic paperwork for orientation of new employees and entering new hires in HRIS database. The firm’s compensation strategy includes not just a base salary but also comprehensive benefits such as healthcare, paid time off, discretionary merit bonuses, life and disability insurance, retirement plans and tailored learning opportunities.
NewHUMAN RESOURCES ASSISTANT United States Air ForceHUMAN RESOURCES ASSISTANTWashington, DCQualifying Experience: Experience performing clerical work and providing customer service to internal and external customers; applying rules, regulations, and procedures in accomplishment of clerical/administrative work; utilizing office automation software (MS Windows, MS Office, including PowerPoint, Word, Access, and Excel). Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social).
Senior Manager Human Resources Business Partner ( Remote Illinois Based ) Sunrise Senior LivingSenior Manager Human Resources Business Partner ( Remote Illinois Based )McLean, VARemoteThe Senior Manager Human Resources Business Partner (HRBP) serves as a strategic advisor and thought partner to Regional Field Leadership, aligning human capital strategies with organizational objectives, supporting our communities and geographically dispersed employees across the U.S. This role leads both regional and enterprise-wide initiatives in talent management, organizational effectiveness and cultural transformation, ensuring that Human Resource (HR) solutions drive business performance and foster a high-performance culture. The unique responsibilities for this role include but are not limited to the essential functions listed as follows: Drive enterprise-wide talent initiatives by partnering with HR Leadership to align workforce planning, organizational design and leadership development with Sunrise’s long-term business goals.
Senior Manager Human Resources Business Partner ( Remote New Jersey Based ) Sunrise Senior LivingSenior Manager Human Resources Business Partner ( Remote New Jersey Based )McLean, VARemoteThe Senior Manager Human Resources Business Partner (HRBP) serves as a strategic advisor and thought partner to Regional Field Leadership, aligning human capital strategies with organizational objectives, supporting our communities and geographically dispersed employees across the U.S. This role leads both regional and enterprise-wide initiatives in talent management, organizational effectiveness and cultural transformation, ensuring that Human Resource (HR) solutions drive business performance and foster a high-performance culture. The unique responsibilities for this role include but are not limited to the essential functions listed as follows: Drive enterprise-wide talent initiatives by partnering with HR Leadership to align workforce planning, organizational design and leadership development with Sunrise’s long-term business goals.
Human Resources Generalist Maryland Environmental ServiceHuman Resources GeneralistMillersville, MarylandCurrent MES Employees who are interested in applying for this position must visit the Internal MES Careers Page by going to their Workday Dashboard, clicking on the Career icon and selecting Find Jobs. Any offer of employment will be contingent upon successfully completing required pre-employment screens, to include full background check, drug & alcohol screening, and position appropriate physical.
NewHuman Resources Generalist CFSHuman Resources GeneralistBaltimore, MD$80,000–$95,000 / yearThis Human Resources Generalist role is ideal for a collaborative professional who thrives at the intersection of public impact and private-sector innovation, helping to build and sustain a diverse, high-performing workforce. Manage full-cycle recruitment efforts, including sourcing diverse talent, building community partnerships, and leading onboarding to ensure a strong candidate and new hire experience.
Human Resources Assistant Eversheds Sutherland (International) LLPHuman Resources AssistantDC$55,000–$70,000 / yearServes as a back-up to the Talent Acquisition Coordinator in onboarding by creating orientation schedules, providing basic paperwork for orientation of new employees and entering new hires in HRIS database. The firm's compensation strategy includes not just a base salary but also comprehensive benefits such as healthcare, paid time off, discretionary merit bonuses, life and disability insurance, retirement plans and tailored learning opportunities.
Human Resources Assistant PROSPER HEALTH AND BEHAVIORAL CAREHuman Resources AssistantBaltimore, MDAs our Human Resources Assistant, you will be working with the Human Resources department to help record pertinent staff information and data, manage job board listings, schedule interviews, and onboard new staff. You will also assist in implementing wellness programs, answering questions about HR policies, filing documentation, and maintaining the highest level of confidentiality.
Human Resources Generalist CyberPoint International LLCHuman Resources GeneralistColumbia, MDAs a Human Resources Generalist at CyberPoint, you will play a key role in supporting the daily operations of the Human Resources Department, including employee onboarding and offboarding, benefits and leave administration, payroll support and ensuring compliance with company policies and practices. Primary responsibilities include: Perform all aspects of employee management to include communication, performance assessments, disputes and onboarding/terminations/changes while ensuring the well-being of all employees through a positive work environment.
Human Resources Generalist - Full Performance TS/SCI with Poly REQUIRED CGI IncHuman Resources Generalist - Full Performance TS/SCI with Poly REQUIREDChantilly, VA$89,600–$198,240 / yearSuccessful candidates will be capable of providing substantive advice across a full range of Human Resource (HR) areas to include workforce planning, talent acquisition, staffing and selection, employee development, compensation, benefits, policy, performance management, rewards and recognition and retention. Required qualifications to be successful in this role: • Working knowledge of and ability to apply analytic and diagnostic techniques sufficient to identify, evaluate and recommend appropriate HR interventions to resolve routine to moderately complex HR problems and issues.
Senior Human Resources Generalist Space Telescope Science InstituteSenior Human Resources GeneralistBaltimore, MD$80,000–$95,000 / yearThe ideal candidate brings significant experience administering self-funded employee health plans within a nonprofit or similarly complex organization and has demonstrated success developing and managing employee wellness initiatives that improve engagement and support workforce well-being. The posted salary range represents a general guideline; however, STScI considers a number of factors when determining base salary offers, such as internal pay equity, the scope and responsibilities of the position, the candidates experience, education, and skill, and current market conditions.
Human Resources Officer (Human Resource Manager) U.S. Department of JusticeHuman Resources Officer (Human Resource Manager)Washington, DC$97,307–$150,426 / yearPaper applications: If applying online is impossible, please contact the Consolidated Staffing Unit at the telephone number listed below, prior to the closing date of the announcement for the alternate application procedure. All applicants not currently working in an institution will be required to complete a qualification inquiry regarding convictions of misdemeanor crimes of domestic violence in order to be authorized to carry a firearm.
Human Resources Assistant (OA) U.S. Department of DefenseHuman Resources Assistant (OA)Washington, DC$42,507–$68,452 / yearFOREIGN EDUCATION: If you are using education completed in foreign colleges or universities to meet the qualification requirements, you must show that the education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university. D. Combination: Combinations of successfully completed post-high school education and experience may be used to meet total qualification requirements for grade level GS-05 only, and may be computed by first determining the applicants total qualifying experience as a percentage of the experience required for the grade level; then determining the applicants education as a percentage of the education required for the grade level; and then adding the two percentages.
NewHuman Resources Specialist (Human Resource Specialist) U.S. Department of JusticeHuman Resources Specialist (Human Resource Specialist)Washington, DC$57,477–$82,716 / yearContributes to the staffing functions by developing recruitment sources and methods, participating in recruitment activities, advising prospective applicants, scheduling and conducting interviews, requesting certificates of eligible candidates, and preparing requests for security clearances. Paper applications: If applying online is impossible, please contact the Consolidated Staffing Unit at the telephone number listed below, prior to the closing date of the announcement for the alternate application procedure.
Human Resources Assistant Corporate Office Properties LPHuman Resources AssistantColumbia, MDESSENTIAL FUNCTIONS: HR Administration - Through company systems and communication mechanisms, proactively lead administration for the Human Resources department to support and fortify our workforce and the Company, always applying appropriate confidentiality and discretion. Prepare and track Leave of Absence (LOA), Family Medical Leave Act (FMLA), Consolidated Omnibus Budget Reconciliation Act (COBRA), and other benefits documents.
Human Resources Officer (Human Resource Development) (Employee Development Manager) U.S. Department of JusticeHuman Resources Officer (Human Resource Development) (Employee Development Manager)Washington, DC$74,678–$116,362 / yearWorks with institutional department heads to assure adequate training plans exist to train probationary staff, and assists as necessary in the instruction of trainees enrolled in institution training courses. Paper applications: If applying online is impossible, please contact the Consolidated Staffing Unit at the telephone number listed below, prior to the closing date of the announcement for the alternate application procedure.
NewHuman Resources Business Partner Maryland Institute College of ArtHuman Resources Business PartnerBaltimore, MD$66,000–$82,400 / yearGeneral purpose: The HR Business Partner provides dedicated support and develops close working relationships with assigned client areas, working collaboratively with department managers, staff, and senior leadership of the Maryland Institute College of Art (MICA). Training & Organizational Development Collaborates with HR team, management, and leadership in defining training initiatives by having an excellent understanding of MICA's objectives, issues, needs, and key success factors.