The National Accounts Service Manager works closely with operations leadership, national account representatives, branch teams, support functions, and dispatch to coordinate technician scheduling, workload priorities, emergency response, PM coverage, service consistency, and customer commitments across assigned accounts. Work with operations support, national account representatives, branch teams, and Dispatch to coordinate technician workload, scheduling priorities, response times, after-hours coverage, parts, vendors, subcontractors, and specialty equipment across assigned accounts.