UNKNOWN

FEED

This leader will have direct oversight and interface with staff members possessing a variety of experience and tenure within human resources and must be able to build strong teams, calibrate workload appropriately and prioritize work in the context of organizational priorities and customer demand. Eight years of experience overseeing employee relations and labor relations matters, specifically drafting policies and procedures, conducting and overseeing investigations, developing and implementing investigative plans, responding to and resolving grievances, and labor contract bargaining and negotiating within the context of employment laws and regulations.

HOUR

<h5>Overview</h5>The People & Culture organization at Legacy is about prioritizing our people so that we can prioritize our patients. We are transforming a traditional human resources function into a team of professionals who develop creative solutions to attract, develop and retain diverse, high performing talent. Within the People & Culture team, we are building a spirit of curiosity, experimenting with innovative approaches and challenging past practices to ensure we aren't just responding to today's workforce challenges, but can predict them. This is a pivotal moment in the healthcare industry, and Legacy's People & Culture team sees this as an opportunity to reimagine what it means to work in one of the world's most complex yet rewarding industries. For us it's about building a legacy where our people can do their best and be their best.At Legacy, we strive to offer the best possible services to our patients and our employees. As a Senior Manager of People Services, you will help to maintain this high level of service through your outstanding interpersonal and problem-solving skills and your ability to organize a variety of department activities. We invite you to consider this opportunity to support the Legacy mission of making life better for others.This is a hybrid role that requires occasional meetings at a variety of Legacy locations across the Portland Metro area. On days that onsite activity is not required, individuals in this role may work from remotely. All new hires are required to come to a designated Legacy Health office location in Portland, Oregon prior to their start date for a new hire health assessment and to complete new employee orientation.Another important thing about Legacy: We strive to be a diverse, culturally responsive, anti-racist organization. Diversity, equity and inclusion is a priority at Legacy — it shapes how we work, interact with one another and see the world. This is a commitment you must share too. If you want to make a real difference in the lives of people, communities and our beloved Pacific Northwest region, please take a look - we invite you to apply and consider joining our team, our organization and our mission.As the largest nonprofit health system serving the Portland-Southwest Washington and mid-Willamette Valley areas, Legacy Health provides a range of services - we have six hospitals, one of which includes a center solely dedicated to children's care, Randall Children's Hospital at Legacy Emanuel. We run more than 70 primary care, specialty and urgent care clinics, employ nearly 3,000 doctors and providers and more than 13,000 employees. We also operate labs and a research center. Our major partnerships include those with PacificSource Health Plans and the Unity Center for Behavioral Health, a one-of-a-kind center for people facing a mental health crisis that is collaboratively operated between four regional health systems and numerous community partners.<h5>Responsibilities</h5>Leadership responsibility for the teams administering and coordinating the delivery of Human Resources services provided by the HR Answer Center (HRAC), employee relations, and labor relations. This role includes the opportunity to advance employee and labor relations in service of creating an engaging and inclusive environment that attracts and retains the best talent. Therefore, this leader must be able and excited to leverage current best practices within these functions and also identify and implement strategies for improving people services across the answer center, employee relations and labor relations. <h5>Qualifications</h5>Education: <ul><li>Bachelor's degree in human resources, business administration, or related field or equivalent applicable experience. </li><li>Master's degree preferred. </li></ul>Experience: <ul><li>Eight years of diverse and progressively more responsible human resources experience at a senior practitioner or management level, preferably in a healthcare environment. </li><li>Proven change leader who has experience engaging others in improvement efforts. </li><li>Knowledge of lean or similar process improvement methodologies preferred. </li><li>Eight years of experience overseeing employee relations and labor relations matters, specifically drafting policies and procedures, conducting and overseeing investigations, developing and implementing investigative plans, responding to and resolving grievances, and labor contract bargaining and negotiating within the context of employment laws and regulations. </li><li>Experience implementing and integrating DEI principles and practices into trainings, programs, and strategic that support the workforce. </li></ul>Skills: <ul><li>Ability to think strategically with proven, strong ability to execute and implement a plan within the context of employee relations and labor relations. </li><li>The ability to analyze systems and situations and make recommendations to effectively resolve issues and concerns in a fair and impartial manner in alignment with industry best practices, standards, practices, policies and procedures, and applicable federal, state, and local laws and regulations. </li><li>Excellent communication skills. </li><li>Demonstrated ability to effectively manage people and resources and provide support to staff and customers.</li><li>This leader will have direct oversight and interface with staff members possessing a variety of experience and tenure within human resources and must be able to build strong teams, calibrate workload appropriately and prioritize work in the context of organizational priorities and customer demand.</li></ul>LEADING AT LEGACYDemonstrates the ability to act consistently with Legacy's Values in Action, exemplifies our core organizational values, and exhibits the leadership competencies outlined in Leading at Legacy.<h5>Pay Range </h5>USD $79.78 - USD $120.46 /Hr.<h5>Our Commitment to Health and Equal Opportunity</h5>Our Legacy is good for health for Our People, Our Patients, Our Communities, Our World. Above all, we will do the right thing.If you are passionate about our mission and believe you can contribute to our team, we encourage you to apply—even if you don't meet every qualification listed. We are committed to fostering an inclusive environment where everyone can grow and succeed.Legacy Health is an equal opportunity employer and prohibits unlawful discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion or creed, citizenship status, sex, sexual orientation, gender identity, pregnancy, age, national origin, disability status, genetic information, veteran status, or any other characteristic protected by law.To learn more about our employee benefits click here: www.legacyhealth.org/For-Health-Professionals/careers/benefiting-you

Legacy Health

Senior Manager, People Services - Hybrid Remote(OR/WA only)

Behavioral Health

Best Practices

Business Administration

Cisco Unity

Communication Skills

Contract Negotiation

Diversity

Employee Orientation

Employee Relations

Employee Retention

Employment Law

Equal Employment Opportunity (EEO)

Establish Priorities

Federal Laws and Regulations

Genetics

Health Plan

Healthcare

Hospital

Human Resources

Industrial Relations

Interpersonal Skills

Leadership

Nonprofit

People Management

Policy Development

Primary Care

Problem Solving Skills

Procedure Development

Process Improvement

Psychiatry and Mental Health

Research Laboratory

Resource Management

Service Delivery

State Laws and Regulations

Systems Analysis

Team Lead/Manager

Training Program

Urgent Care

IRecruitee

FULL_TIME

OTHER

Technical Skills: Proficient in current trends in health care management with emphasis in customer service, network management, utilization and financial trends; collaboration skills to work with TriWest management team across multiple locations; networking skills with all levels, including subcontractors. • Works on multiple high level projects including logistical coordination, data analysis, contract management and written communications in support of various business initiatives of high visibility, applying project management tools and methodologies and leadership skills to meet or exceed deadlines.

We offer remote work opportunities in the following states: AK, AR, AZ, CO, FL, HI, IA, ID, IL, KS, LA, MD, MN, MO, MT, NE, NV, NM, NC, ND, OK, OR, SC, SD, TN, TX, UT, VA/DC, WA, WI & WY only. If located in Phoenix, Arizona this role will be hybrid with onsite attendance required at our North Phoenix, AZ corporate office .This role requires travel with expectation of travel around 40%.Our Department of Defense contract requires US citizenship and a favorably adjudicated DOD background investigation for this position.Veteran, Military Spouse or Military Affiliated are encouraged to apply!Job Summary The Chief of Staff assists a senior executive with day-to-day activities, including assigned special projects. Works closely with the senior executive's team responsible for completing C-suite-level projects and initiatives; creates presentations and materials, and prepares and analyzes data to support these initiatives. This is a high intensity position that requires a strong analytics knowledge, technical writing skills, project management experience and leadership skills. Monitors and drives progress for multiple large TriWest initiatives, working closely with ePMO, program managers, project managers and business leaders to proactively address systemic concerns and completes initiatives. Drafts white papers based on data analysis and research. Utilizes consulting and facilitation approaches for collaboration with business and project owners and other stakeholders.Education & Experience Required: • Bachelor's degree in Business Administration, Healthcare Administration, or related field, or equivalent experience • U.S. Citizen • Must be able to receive a favorable Interim and adjudicated final Department of Defense (DoD) background investigation • 5+ years' experience managing complex initiatives that includes leadership roles in driving results • 5+ years' experience in business analysis, strategic planning, and/or consulting • Extensive experience with MS Office products to include Word, Excel, PowerPoint, Visio, Project and other reporting and statistical tools • Experience in process and program improvement and business planning • Experience in managing multiple business initiatives simultaneously • Experience preparing presentation and reports Preferred: • Master's degree in Business Administration, Healthcare Administration. or related field • Previous experience staffing senior level officers/executives • 5+ years' experience in project management, with projects supporting senior and C-suite leaders • 5+ years' experience managing complex projects/teams • Healthcare, management, or analytical consulting experience • Veteran, Military Spouse or Military Affiliated • Experience and knowledge of the VA health system and/or Military Health SystemKey Responsibilities • Works directly for the assigned senior executive on projects and activities as requested. Also works closely with other members of the management team. • Works on multiple high level projects including logistical coordination, data analysis, contract management and written communications in support of various business initiatives of high visibility, applying project management tools and methodologies and leadership skills to meet or exceed deadlines. • Assists senior executive with tracking and monitoring strategic business initiatives ensuring timeliness, anticipating and resolving issues, ensuring quality and effective integrations or transitions. • Accompanies the senior executive to high level meetings; takes initiative to create front end materials for the meetings, and to follow up on action items following the meetings, anticipating the needs of the senior executive. • Facilitates communication, coordination and collaboration with corporate management on behalf of senior executive. Serves as primary interface with corporate leadership in tracking and resolving issues.• Provides meeting management, planning and coordination, and drafts agendas, presentations, handouts and read-ahead materials for executive and internal committee meetings and conferences. Ensures that the senior executive is prepared for meetings by coordination of agendas and briefings/summaries in advance. Prepares information papers, fact sheets, and other correspondence with very short completion times. • Anticipates issues and opportunities and advises senior executive accordingly. Develops and maintains necessary tracking matrices and deliverables. Measures progress of meeting targeted goals, keeping the senior executive properly informed. Supports the management of the executive's calendar to ensure goals are met. • Coordinates special projects, including business planning initiatives, and reporting as requested and in collaboration with ePMO. Responsible for ensuring the confidentiality of strategic business data and information. • Serves as business owner for projects directed by the senior executive that are aimed at improving business processes and efficiency. • Maintains knowledge of all contract provisions. • Performs other duties as assigned. • Regular and reliable attendance is required.Competencies Communication / People Skills: Ability to influence or persuade others under positive or negative circumstances; adapt to different styles; listen critically; collaborate. Computer Literacy: Ability to function in a multi-system Microsoft environment using MS Project, Word, Excel, Visio, Outlook, TriWest Intranet, the Internet, and department software applications. Creativity / Innovation: Has the ability to develop unique and novel solutions to problems. View change as necessary. Empathy / Customer Service: Customer-focused behavior; helping approach, including listening skills, patience, respect, and empathy for another's position. Independent Thinking / Self-Initiative: Proactive in approach to work. Critical thinker with ability to focus on things which matter most to achieving outcomes. Commitment to task to produce outcomes without direction and to find necessary resources. Information Management: Ability to manage large amounts of complex information easily, communicates clearly, and draws sound conclusions. High Intensity Environment: Ability to function in a fast-paced environment with multiple activities occurring simultaneously, while maintaining focus, and control of workflow. Leadership: Successfully manage different styles of employees. Provide clear direction and effective coaching. Multi-Tasking / Time Management: Prioritize and manage actions to meet changing deadlines and requirements within a high volume, high stress environment. Organizational Skills: Ability to organize people or tasks, adjust to priorities, learn systems, within time constraints and with available resources; detail-oriented. Team-Building / Team Player: Influence the actions and opinions of others in a positive direction and build group commitment. Technical Skills: Proficient in current trends in health care management with emphasis in customer service, network management, utilization and financial trends; collaboration skills to work with TriWest management team across multiple locations; networking skills with all levels, including subcontractors.Working Conditions Working Conditions: • Works non-regular hours as required, including weekends • Works within a standard office environment, may travel up to 25% based on business needsCompany Overview Taking Care of Our Nation's Heroes. It's Who We Are. It's What We Do. Do you have a passion for serving those who served? Join the TriWest Healthcare Alliance Team! We're On a Mission to Serve®! Our job is to make sure that America's heroes get connected to health care in the community. At TriWest Healthcare Alliance, we've proudly been on that important mission since 1996.DoD StatementOur Department of Defense contract requires US citizenship and a favorably adjudicated DOD background investigation for this position.BenefitsWe're more than just a health care company. We're passionate about serving others! We believe in rewarding loyal, hard-working people who are willing to learn as they grow. TriWest Healthcare Alliance values teamwork. Join our team, fulfill your responsibilities, and you may also be considered for frequent pay raises, overtime opportunities to earn even more, recognition and reward programs, and much more. Of course, we also offer a comprehensive and progressive compensation and benefits package that includes: <ul><li> Medical, Dental and Vision Coverage </li><li> Paid time off </li><li> 401(k) Retirement Savings Plan (with matching) </li><li> Short-term and long-term disability, basic life, and accidental death and dismemberment insurance </li><li> Tuition reimbursement </li><li> Paid volunteer time </li></ul>Equal Employment OpportunityTriWest Healthcare Alliance is an equal employment opportunity employer. We are proud to have an inclusive work environment and know that a diverse team is a strength that will drive our success. To that end, TriWest strives to create an inclusive environment that supports diversity at every organizational level, and we highly encourage candidates from all backgrounds to apply. Applicants are considered for positions based on merit and without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or any other consideration made unlawful by applicable federal, state, or local laws.

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Senior Manager, People Services - Hybrid Remote(OR/WA only) Legacy Health

Chief of Staff to the Chief Operating Officer TriWest Healthcare Alliance

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