p/> Headquartered in Phoenix, Arizona, BWH Hotels boasts a powerful portfolio of 18 brands, including WorldHotels, Best Western® Hotels & Resorts, and SureStay Hotels®, with approximately 4,300 hotels in over 100 countries. Your primary goal as our Manager - eCommerce Analytics will be to manage, monitor and report on our online consumer experience to identify actionable insights for revenue, improved customer experience and guest engagement.
li>Record activities in the patient database and follow up to secure services (such as product training, mailing of promotional materials, etc.) for our customers by contacting physician’s offices, pharmacies, and other external entities to ensure patient’s needs are being met.
This role is responsible for handling complex customer inquiries, resolving escalated issues, mentoring junior team members, and delivering exceptional service experiences. We are seeking an experienced and customer-focused Senior Customer Service Representative to join our growing remote support team.
p>We are seeking customer service professionals with recent call center experience to support inbound inquiries related to account information, payment arrangements, and general compliance questions. At least 1 year of recent inbound call center experience.
Your goal as an AFR is to be an advocate for our actively employed participants and assist them with debit card issues, general questions, and concerns, and facilitate their enrolled funding benefit plans, including Health Savings Accounts (HSA), Flexible Spending Accounts (FSA), Commuter and other available benefits. When you apply for the Customer Service Representative role, you will be placed in one of four specialties: Application Customer Service Representative (ACSR), Customer Service Representative (CSR), Active Funding Representative (AFR), or Service Operations Administration Resource (SOAR).
You will act as a support partner by assisting customers including repossession companies, lenders, and others by answering questions, providing information, and troubleshooting problems via phone, chat, or email. You strive for excellence to obtain First Contact Resolution by identifying issues, understanding requests, determining the root cause, and then selecting or explaining the solution clearly and effectively.
Your responsibilities include handling support tickets, troubleshooting client concerns, offering solutions, and maintaining professional communication with clients across various channels. In this role, you will provide exceptional customer service, address inquiries, resolve issues, and ensure client satisfaction throughout their booking and travel experience.
The fraudulent LinkedIn messages and emails, which do not originate from any Executives LinkedIn account or of UnitedHealth Group's email domains, or those of any of its operating divisions, supposedly conducts an interview via a Zoom meeting, offers a work from home job at Optum, emails an application, sends a fake check by next day delivery through USPS and asks recipients to pay a vendor a large dollar amount. We have received recent reports of fraudulent LinkedIn messages and emails alleging or claiming to be sent from UnitedHealth Group, UnitedHealthcare, or Optum Executives.
These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State. If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.
In this position, you will assist clients with inquiries, provide ongoing support, and help create a positive customer experience within a fast-paced travel services environment. This role is ideal for individuals who enjoy helping people, communicating effectively, and delivering excellent service in a virtual environment.
Pay rates are established taking into account the following factors: federal, state, and local minimum wage requirements, the geographic location differential, job-related skills, experience, qualifications, internal employee equity, and market conditions. ABOUT CORVEL: CorVel, a certified Great Place to Work Company, is a national provider of industry-leading risk management solutions for the workers' compensation, auto, health and disability management industries.
Based on the nature of our business, the Bank has certain restrictions on hiring people with criminal histories involving financial crimes, certain drug-related offenses, dishonesty, or breach of trust. Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates.
We are seeking customer-focused individuals to join our team as Customer Service Representatives supporting travel-related operations. In this role, you will assist clients with inquiries, scheduling updates, reservation information, travel confirmations, and general support throughout the planning process.
Our comprehensive and data-driven virtual health platform is designed to help people, providers, employers, health plans, government organizations, and communities optimize individual and population-wide well-being by driving positive behavior change. The Customer Service Representative (CSR) answers inbound calls from members and providers, inputs data, and provides a high level of customer service always extending courtesy and professionalism.
You enjoy working with people, have strong attention to detail, communicate professionally, and take pride in providing excellent customer experiences from initial inquiry through completion of services. We are seeking motivated and customer-focused individuals to join our remote team as Customer Service Representatives.
li>Effective written and oral communication skills; ability to establish and maintain a constructive relationship with diverse members, management, employees and vendors; Conducts in-market member engagement including Welcome Calls, New Member Onboarding, JSA Scheduling, High Quality PCP and Provider Terms, Product/Vendor Changes, CAHPS Proxy, Disenrollment Quality Assurance, and Proactive Service Recovery.
In this role, you will communicate with customers to identify their needs, process requests, escalate complaints, and provide helpful solutions that ensure they have a great customer service experience with our company. Use best practices in customer service techniques to develop rapport and build relationships with customers.
Position Summary:The Customer Service Representative is responsible for assisting with client requests, organizing service arrangements, and supporting the overall coordination process. Company Overview:Next Stop Travel is a remote-based organization providing structured planning and coordination services to a broad client base.
As a Travel Experience Coordinator, you’ll be the go-to guide for travelers eager to explore the world. You’ll work closely with clients to understand their travel goals, offer guidance, and create experiences they’ll never forget.
Fields customer service inquiries and handles customer service transactions independently and proficiently: o Demonstrates appropriate active listening skills/confirms understanding of customer needs, issues, and requests o Uses authorized systems to gather information, provide information, and/or update customer records. WM has the largest disposal network and collection fleet in North America, is the largest recycler of post‑consumer materials and is a leader in beneficial use of landfill gas, with a growing network of renewable natural gas plants and the most landfill gas‑to‑electricity plants in North America.
In this role, you will deliver exceptional service to our clients by managing policy changes, resolving billing issues, filing claims, and educating them on coverages. From company-wide luncheons to quarterly team events, we take pride in creating a workplace where people feel valued, motivated, and connected.
In this position, you will play an important role in supporting families as they make key financial decisions—ensuring they feel informed, respected, and confident throughout the process. At Legacy Wealth Associates, we recognize that our clients rely on us for guidance that impacts their long-term financial well-being.
Quickly build rapport and respond to Spanish or French speaking customers in a compassionate manner by identifying and exceeding expectations by responding in a respectful, accurate, timely manner, consistently meeting commitments via phone, email and instant message. These include the duties and responsibilities listed above, as well as the ability to adhere to company policies, exercise sound judgment, effectively manage stress and work respectfully with others, exhibit trustworthiness and professionalism, and safeguard confidential information of participants (e.g., medical, health, financial, personal, etc.), WTW business operations and the Company's reputation.
These include the duties and responsibilities listed above, as well as the ability to adhere to company policies, exercise sound judgment, effectively manage stress and work respectfully with others, exhibit trustworthiness and professionalism, and safeguard confidential information of participants (e.g., medical, health, financial, personal, etc.), WTW business operations and the Company's reputation. Quickly build rapport and respond to plan participants in a compassionate manner by identifying and exceeding expectations by responding in a respectful, accurate, timely manner, consistently meeting commitments via phone, email and instant message.
Effective written and oral communication skills; ability to establish and maintain a constructive relationship with diverse members, management, employees and vendors; Language Skills: Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals. Conducts in-market member engagement including Welcome Calls, New Member Onboarding, JSA Scheduling, High Quality PCP and Provider Terms, Product/Vendor Changes, CAHPS Proxy, Disenrollment Quality Assurance, and Proactive Service Recovery.
Republic has partnered with renewable gas developers to construct Renewable Natural Gas (RNG) plants at our landfills, expanding beyond the 77 projects we currently have to make progress towards our goal to beneficially reuse 50% more biogas by 2030 (2017 baseline year). The incumbent will assist the Customer Support Manager in conducting comprehensive data reviews, and developing effective ways to visualize and present data, and monitoring profit margins and cost analysis for both internal and external vendors.
This role requires excellent communication skills, a customer-focused attitude, and the ability to navigate complex situations with empathy and professionalism.
Pay rates are established taking into account the following factors: federal, state, and local minimum wage requirements, the geographic location differential, job-related skills, experience, qualifications, internal employee equity, and market conditions. CorVel, a certified Great Place to Work® Company, is a national provider of industry-leading risk management solutions for the workers’ compensation, auto, health and disability management industries.
p>Work From Home (WFH) Requirements: You will need verified internet service with a minimum of 12mb upload speed and 18mb download speed and an established dedicated work area (desk, chair, electrical outlet, surge protector, direct LAN connection). How You'll Make an Impact: As a Premier Service Consultant specializing in customer acquisition, sales, service, and retention, you'll be on the frontline providing solutions to prospective and existing customers to enhance their service experience, drive satisfaction, and foster loyalty.
This hybrid remote position reports to our 1355 W University Dr, Mesa, Az 85201 location; if selected, you must be able to report to this location to work in center 3-4 days weekly and remotely from home 1-2 days weekly. As a Premier Service Consultant specializing in customer acquisition, sales, service, and retention, you’ll be on the frontline providing solutions to prospective and existing customers to enhance their service experience, drive satisfaction, and foster loyalty.
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Collaborate with software development teams in the deployment of automated 'Shift Left' and DevSecOps capabilities for vulnerability scanning of open-source packages, libraries, and containers, microservices, and serverless functions in the Jenkins CI/CD pipeline. Under minimal supervision, the Senior Cloud Security Engineer will design, deploy, and manage security technologies and modern automation tools for the enforcement of Discount Tire security controls across private and public cloud service platforms.
Our product suite and software platform provides end-to-end HR functionality to help drive business outcomes, enabling companies to better manage the entire employee lifecycle through improved candidate quality and flow, shortened time to hire, centralized learning and improved employee productivity. Resolves product or service problems by clarifying the client's request, determining the cause of the problem, selecting and explaining the best solution to solve the problem, expediting correction or adjustment, following up to ensure resolution.
Headquartered in Phoenix, Arizona, BWH Hotels boasts a powerful portfolio of 18 brands, including WorldHotels, Best Western Hotels & Resorts, and SureStay Hotels, with approximately 4,300 hotels in over 100 countries. Conducts detailed reviews and analysis of point transactions and account activity of the Loyalty Program (BWR Rewards) to identify potential instances of fraud, unauthorized access, or irregularities.
Candidates near office locations (Hartford, CT; San Antonio, TX; Lake Mary, FL; Sunrise, FL; Scottsdale, AZ; Alpharetta, GA; Naperville, IL) are expected to work onsite Tuesday-Thursday. The Leave Management Analyst primarily investigates claims to determine if the insured person qualifies for benefits and works with them on a plan to return to work as soon as responsibly possible.
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p>• 5+ years of experience in a data analytical role with a focus on eCommerce • Minimum 6 to 8 years related experience, including supervisory or management experience • Ability to transform complex facts, figures, and numbers into plain English that can be easily understood • Keen attention to detail, financial responsibility, and strong organizational skills • Adept at compiling accurate reports and presenting analytical findings in a clear, concise manner • Experience implementing and maintaining analytics tagging solutions, including setting and validating tags and configuring website data layers to ensure accurate and reliable data collection • Experience managing and enhancing a Customer Data Platform (CDP), including partnering with engineering and marketing teams to improve data quality, identity resolution, audience activation, and downstream use cases • Excellent communication skills • Hospitality experience a plus • BS/BA Degree in mathematics, computer science, or statistics preferred • Experience with Adobe Analytics/Customer Journey Analytics and SQL. • Produce and report on insights to drive revenue through bestwestern.com and our other guest-facing revenue channels • Formulate hypotheses that can be tested, measured, and reported on to a larger audience • Support business initiatives by identifying key trends in data that can drive growth for the business • Validate data integrity in all analyses performed • Support department-wide ROI reporting and analyses when needed • Build insight-minded dashboards, to identify and analyze trends and shifts in customer behavior across both browser and native mobile apps • Present insights to members of the Best Western leadership team • Train, manage, and mentor direct supports as other peer analysts across multiple teams.
p/> Headquartered in Phoenix, Arizona, BWH Hotels boasts a powerful portfolio of 18 brands, including WorldHotels, Best Western® Hotels & Resorts, and SureStay Hotels®, with approximately 4,300 hotels in over 100 countries.
Vice President of Worldwide Sales, the Managing Director of Corporate Travel, Worldwide Sales (WWS) is responsible for advancing the Company's global business development objectives through strategic leadership of BWHHotels' Corporate Travel Sales function. Headquartered in Phoenix, Arizona, BWH Hotels boasts a powerful portfolio of 18 brands, including WorldHotels, Best Western Hotels & Resorts, and SureStay Hotels, with approximately 4,300 hotels in over 100 countries.
p/> Headquartered in Phoenix, Arizona, BWH Hotels boasts a powerful portfolio of 18 brands, including WorldHotels, Best Western® Hotels & Resorts, and SureStay Hotels®, with approximately 4,300 hotels in over 100 countries. We are looking for a Director, MICE/Group, Worldwide Sales, who will provide strategic leadership for BWH Hotels’ MICE global sales organization and drive revenue contribution through our preferred partner intermediary clients.
AZ Blue offers a variety of health insurance products and services to meet the diverse needs of individuals, families, and small and large businesses as well as providing information and tools to help individuals make better health decisions. Remote: not held to onsite requirements, however, leadership can request presence onsite for business reasons including but not limited to staff meetings, one-on-ones, training, and team building.
As a member of First American's family of companies, National Commercial Services provides single-point service for simple to multi-property/multi-state national commercial real estate transactions. What You'll Do: Serve as an underwriting resource by supporting, advising, and authorizing customer personal and customers on issues related to the issuance of real estate title insurance commitments and policies.
As a member of First American's family of companies, National Commercial Services provides single-point service for simple to multi-property/multi-state national commercial real estate transactions. What You'll Do: Serve as an underwriting resource by supporting, advising, and authorizing customer personal and customers on issues related to the issuance of real estate title insurance commitments and policies.
This role works closely with cross-functional partners including Salesforce, Analytics, Onboarding Managers and Brand Managers to ensure seamless onboarding and offboarding of hoteliers, maintain data accuracy and optimize workflows across the BWH Hotels portfolio. Headquartered in Phoenix, Arizona, BWH Hotels boasts a powerful portfolio of 18 brands, including WorldHotels, Best Western Hotels & Resorts, and SureStay Hotels, with approximately 4,300 hotels in over 100 countries.
AZ Blue offers a variety of health insurance products and services to meet the diverse needs of individuals, families, and small and large businesses as well as providing information and tools to help individuals make better health decisions. Remote: not held to onsite requirements, however, leadership can request presence onsite for business reasons including but not limited to staff meetings, one-on-ones, training, and team building.
Our goal is to help thousands of families realize the dream of home ownership by offering mortgage loan solutions customized to the manufactured housing marketplace leveraging state-of-the-art business automation coupled with the most skilled professionals in the industry.
As a member of First American's family of companies, National Commercial Services provides single-point service for simple to multi-property/multi-state national commercial real estate transactions. If you excel in collaborating with others to assess possibilities and discover solutions, it may be time to combine your analytical rigor with a premier brand in the commercial real estate space.
p>The Hanover Life Science Underwriting Department is seeking a highly skilled, results-oriented Senior Underwriting Specialist Life Sciences to join our growing team. In this role, you will help drive growth by underwriting new and renewal business for life sciences accounts of varying sizes and complexities.
We believe you do well by doing good and want to encourage a spirit of social and community responsibility, matching donation program, volunteer opportunities, and an employee-driven corporate giving program that lets you participate and support your community. Information about the Role, Line of Business and Team: The role of Claims Support Specialist is a unique opportunity to work with a high-quality team of leaders and benefit from the security and stability of a large organization while maintaining a nimble and responsive approach to business.