Customer Service Representative - State Farm Agent Team Member Chris Vomund - State Farm AgentCustomer Service Representative - State Farm Agent Team MemberFredericksburg, VARemoteThe successful Customer Service Representative builds strong rapport with customers through a conversation based on the customer’s needs and goals, processes customer transactions in a timely and accurate manner, and seeks opportunities to strengthen the customer relationship by serving unmet needs. In order to accomplish this, the Customer Service Representative cultivates strong relationships, seeking to know customers personally and understand their current needs, as well as future needs.