NewClinical & Translational Research Innovation Analyst III – Remote or Hybrid Tufts Medical CenterClinical & Translational Research Innovation Analyst III – Remote or HybridBoston, MARemote$84,300.22–$107,481.20In addition, this role focuses on performing the following Software Product Development duties: Designs, tests, and develops software products (end user applications, systems software, mobile/web applications, database products, etc.); Conducts requirements analysis and high-level design/modeling to convert external customer needs into software solutions; designs and specifies the overall software structure, core elements, and properties by analyzing the software requirements, constraints, interfaces, and dependencies. Examples of day to day tasks include: extract and manage data from institutional data warehouses; develop, maintain and document high quality reusable queries, and pipelines; translate complex research questions into structured data requests and analytic workflows; collaborate with CTSI informatics, and research teams to support grant-funded and investigator-initiated studies; contribute to data governance and quality assurance processes that ensure regulatory compliance; and facilitate process improvement initiatives.
Customer Service Rep - Customer Service - Junior GTTCustomer Service Rep - Customer Service - JuniorFramingham, MARemoteThis role focuses on resolving customer concerns, documenting interactions accurately, and supporting a positive brand experience in a fast-paced, high-volume environment. With over 4,500 stores across nine countries and multiple e-commerce platforms, the company is committed to operational excellence, inclusion, and responsible corporate citizenship.
Sr. Manager, Customer Support (Hybrid-Toronto) or (Remote- US) ClearGovSr. Manager, Customer Support (Hybrid-Toronto) or (Remote- US)Maynard, MARemoteFull timeThe Senior Manager, Customer Support will be responsible for leading our technical support team, optimizing our ticketing workflows, and ensuring our local government clients receive timely, accurate solutions to complex software questions. Analyze support metrics and KPIs (including but not limited to TTR, FTR, Deflection Rate, CSAT) to identify trends, pinpointing product friction points or training gaps to improve the overall customer experience.
Customer Care L3 - Medical Imaging - Hybrid PaxeraHealthCustomer Care L3 - Medical Imaging - HybridNewton, MARemoteFull timeTheir unique mix of skills and qualifications matches our customers’ needs, to ensure the delivery of great, purpose-built, customized software applications for healthcare providers – now and for the future. Our entire team shares a passion for exploring new ideas, overcoming challenges as well as designing, creating, and delivering market-leading health IT solutions and services.
Remote Customer Service Representative CselitegetawaysRemote Customer Service RepresentativeCambridge, MassachusettsRemoteYour responsibilities include handling support tickets, troubleshooting client concerns, offering solutions, and maintaining professional communication with clients across various channels. In this role, you will provide exceptional customer service, address inquiries, resolve issues, and ensure client satisfaction throughout their booking and travel experience.
NewWork From Home Travel Customer Service Representative Aisles & AbroadWork From Home Travel Customer Service RepresentativeBoston, MassachusettsRemote$45,000–$75,000 / year45,000 - $75,000 a yearWe may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. As a Travel Customer Service Representative, you will assist clients with hotel bookings and travel arrangements while delivering a high level of service and support in a remote setting.
Remote Customer Service Representative A&L Plumbing, Heating and Cooling IncRemote Customer Service RepresentativeMarlborough, MARemote$22–$27 / hourFull timeAdditional responsibilities include making outbound calls, supporting customer follow-up efforts, and assisting with maintaining efficient technician schedules to ensure a positive customer experience and smooth daily operations. Summary/Objective: This full-time Customer Service Representative is responsible for delivering exceptional customer service by handling incoming inquiries, addressing customer concerns, resolving issues, and scheduling service and maintenance appointments.
Customer Service Representative TravelcareerlaunchCustomer Service RepresentativeBoston, MARemoteThis role focuses on delivering excellent customer experiences while assisting customers with travel planning, confirmations, and ongoing support. We are hiring a Remote Customer Service Representative to support clients with reservations, booking coordination, and general customer assistance within the travel services industry.
Remote Customer Service Representative Viajemos Solas pero en GrupoRemote Customer Service RepresentativeBoston, MARemoteYou enjoy working with people, have strong attention to detail, communicate professionally, and take pride in providing excellent customer experiences from initial inquiry through completion of services. We are seeking motivated and customer-focused individuals to join our remote team as Customer Service Representatives.
Customer Service Supervisor UnitedHealth Group IncCustomer Service SupervisorBoston, MARemote$49,700–$88,800 / yearManages both people and processes, tracking quantity and quality of agent performance and customer experience and the impact on the overall performance of the center, forecasting phone and MyChart volume to ensure adequate staffing needs; and liaising and relationship building with practice leadership teams to build and sustain a high quality, well integrated regional access team. The fraudulent LinkedIn messages and emails, which do not originate from any Executives LinkedIn account or of UnitedHealth Group's email domains, or those of any of its operating divisions, supposedly conducts an interview via a Zoom meeting, offers a work from home job at Optum, emails an application, sends a fake check by next day delivery through USPS and asks recipients to pay a vendor a large dollar amount.
Entry-Level WFH Customer Service Representative - Globe Life AIL Lisa RusselEntry-Level WFH Customer Service Representative - Globe Life AILMerrimack, New HampshireRemoteAs our organization continues to experience strong year-over-year growth, we are expanding our fully remote team and seeking motivated, service-driven professionals who value long-term stability, personal growth, and purpose-driven work. With proven mentorship, structured systems, and a supportive team culture, AO provides the tools and environment needed to help individuals build meaningful long-term careers.
ONLINE Customer Service Representative - Globe Life AIL Lisa RusselONLINE Customer Service Representative - Globe Life AILBedford, New HampshireRemoteWe are expanding our remote team and seeking motivated, relationship-driven professionals who enjoy helping others and building long-term client relationships—meeting clients where they are most comfortable through Zoom-based virtual appointments. Since 1951, we have proudly supported working-class families by providing life, accident, and supplemental health products to members of labor unions, credit unions, associations, and their families.
Entry-Level WFH Customer Service Representative Globe Life AIL - Lisa RusselEntry-Level WFH Customer Service RepresentativeMerrimack, NHRemoteFull timeAs our organization continues to experience strong year-over-year growth, we are expanding our fully remote team and seeking motivated, service-driven professionals who value long-term stability, personal growth, and purpose-driven work. With proven mentorship, structured systems, and a supportive team culture, AO provides the tools and environment needed to help individuals build meaningful long-term careers.
ONLINE Customer Service Representative Globe Life AIL - Lisa RusselONLINE Customer Service RepresentativeBedford, NHRemoteFull timeWe are expanding our remote team and seeking motivated, relationship-driven professionals who enjoy helping others and building long-term client relationships—meeting clients where they are most comfortable through Zoom-based virtual appointments. Since 1951, we have proudly supported working-class families by providing life, accident, and supplemental health products to members of labor unions, credit unions, associations, and their families.
Remote Customer Service – Booking Specialist Aisles & AbroadRemote Customer Service – Booking SpecialistBoston, MassachusettsRemote$45,000–$75,000 / yearWe may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. We are seeking friendly, detail-oriented individuals to join our team as Remote Customer Service Representatives focused on cruise & hotel bookings.
NewSenior Principal Program Planner, THAAD (Hybrid Preferred, Remote Work Considered)) BAE Systems PlcSenior Principal Program Planner, THAAD (Hybrid Preferred, Remote Work Considered))Nashua, NHRemote$116,419–$197,912 / yearAbout BAE Systems Electronic Systems BAE Systems, Inc. is the U.S. subsidiary of BAE Systems plc, an international defense, aerospace and security company which delivers a full range of products and services for air, land and naval forces, as well as advanced electronics, security, information technology solutions and customer support services. Additional responsibilities include: Ensures major projects and program schedules and plans are horizontally and vertically integrated across company functional groups including but not limited to finance, engineering, material, manufacturing, and quality.
Principal Program Planner (Hybrid Preferred, Remote Work Considered) BAE Systems PlcPrincipal Program Planner (Hybrid Preferred, Remote Work Considered)Nashua, NHRemote$101,398–$172,377 / yearAbout BAE Systems Electronic Systems BAE Systems, Inc. is the U.S. subsidiary of BAE Systems plc, an international defense, aerospace and security company which delivers a full range of products and services for air, land and naval forces, as well as advanced electronics, security, information technology solutions and customer support services. Prior experience in developing program Integrated Master Schedules (IMS) for program baselines and proposals in accordance with the program Statement of Work (SOW), Integrated Master Plan (IMP) and program requirements.
Manager I, Program Planning (Hybrid Preferred, Remote Work Considered) BAE Systems PlcManager I, Program Planning (Hybrid Preferred, Remote Work Considered)NHRemote$118,747–$201,870 / yearAbout BAE Systems Electronic Systems BAE Systems, Inc. is the U.S. subsidiary of BAE Systems plc, an international defense, aerospace and security company which delivers a full range of products and services for air, land and naval forces, as well as advanced electronics, security, information technology solutions and customer support services. Proven experience developing complex program Integrated Master Schedules (IMS) in accordance with program Statements of Work (SOW), Integrated Master Plans (IMP), and program requirements (both PMB & Proposal development).
Sr. Finance Manager - Strategic Project Lead to IT (Full-time Hybrid or Remote) BAE Systems PlcSr. Finance Manager - Strategic Project Lead to IT (Full-time Hybrid or Remote)Nashua, NHRemote$134,640–$228,888 / yearAbout BAE Systems Electronic Systems BAE Systems, Inc. is the U.S. subsidiary of BAE Systems plc, an international defense, aerospace and security company which delivers a full range of products and services for air, land and naval forces, as well as advanced electronics, security, information technology solutions and customer support services. Work closely with Leadership teams to establish affordable annual forecasts to support the functions and business needs, working closely with the IT FCM manager to ensure the strategic projects are captured accurately.
NewAI Business Systems Engineer (HYBRID) C-4 AnalyticsAI Business Systems Engineer (HYBRID)Wakefield, MassachusettsRemoteThis is a business-first role for someone who deeply understands how organizations operate, can identify high-leverage opportunities for automation and intelligence, and has the technical fluency to design and implement solutions end-to-end. C-4 Analytics is a fast-growing, private, full-service digital marketing company that excels at helping automotive dealerships increase sales, increase market share, and lower cost per acquisition.
NewAI Automation Specialist (HYBRID) C-4 AnalyticsAI Automation Specialist (HYBRID)Wakefield, MassachusettsRemoteC-4 Analytics is a fast-growing, private, full-service digital marketing company that excels at helping automotive dealerships increase sales, increase market share, and lower cost per acquisition. AI Expertise: Deep, hands-on understanding of modern AI models, knowing exactly where AI adds maximum leverage, and experience shipping AI into production workflows.
NewDigital Marketing Account Manager (HYBRID) C-4 AnalyticsDigital Marketing Account Manager (HYBRID)Wakefield, MassachusettsRemoteAccelerated Growth via Osmosis and Coaching: Learn sales strategies and industry knowledge naturally by hearing colleagues handle calls and receive instant feedback and hands-on guidance from your manager and colleagues during in-person weekly one-on-ones. 2-plus years' experience building multi-faceted digital marketing campaigns, including SEO, SEM, PPC, Social and email marketing services.
Principal Program Planner (Hybrid Preferred, Remote Work Considered) BAE SystemsPrincipal Program Planner (Hybrid Preferred, Remote Work Considered)Nashua, NHRemote$101,398–$172,377 / yearPreparation for and execution of program replans (SPAs) + Strong interpersonal and communication skills + Ability to work in a fast paced environment **Preferred Education, Experience, & Skills** + Experience with Microsoft Project Server/Online and Power Bi Dashboards + Experience in Agile planning/execution, Critical Chain Project Management + Demonstrated experience in supporting successful DCMA Audits + Familiarity with the following planning tools: SSI macros and Presentation Professional, Barbecana Full Monte, forProject DCMA Analyzer, WBS Pro, Deltek Cobra + Secret Security Clearance + Exhibit sound interpersonal skills involving interfacing, coordinating and negotiating with company personnel, customers and suppliers. + Participate in sector and company functional activities including training, surveillance, tool evaluation, policy reviews, process management, and continuous improvement initiatives + Develop and manage project master schedule reports utilizing Presentation Pro + Ensure all schedules are fully compliant with internal policies, customer, and industry requirements (DiD 81861 IPMR/IPMDAR).
Senior Software Developer (Hybrid or Remote) Onebeacon Professional Insurance IncSenior Software Developer (Hybrid or Remote)MARemote$128,000–$149,000 / yearYou'll architect microservices, craft elegant UIs, and automate CI/CD - all while mentoring a high‑impact squad and partnering with product, design, and underwriting to turn complex needs into simple, scalable software that delights users and moves the business. In return, we promise you support, opportunities and performance-led financial rewards in a flexible work environment where you can: Shape the future: Help us lead an insurance transformation to better protect people, businesses and society.
PGSS Product Line FP&A Lead (Hybrid Preferred, Remote Work Considered) BAE Systems PlcPGSS Product Line FP&A Lead (Hybrid Preferred, Remote Work Considered)NHRemote$118,747–$201,870 / yearAbout BAE Systems Electronic Systems BAE Systems, Inc. is the U.S. subsidiary of BAE Systems plc, an international defense, aerospace and security company which delivers a full range of products and services for air, land and naval forces, as well as advanced electronics, security, information technology solutions and customer support services. In addition to challenging day-to-day assignments, employees are encouraged to pursue special projects, participate in formal and informal mentoring programs and networking events, and rotate into different roles with increasing levels of responsibility.
Massachusetts Project Manager/Permitting Specialist (Remote or Hybrid) Tetra Tech IncMassachusetts Project Manager/Permitting Specialist (Remote or Hybrid)Boston, MARemote$130,000–$160,000 / yearPay Range - There are multiple factors that are considered in determining final pay for a position, including, but not limited to, relevant work experience and demonstrated work experience in the above role; skills, certifications, and competencies that align to the specified role; geographic location; and education, as well as contract provisions regarding labor categories that are specific to the position. With 30,000 employees working together, Tetra Tech provides clear solutions to complex problems by Leading with Science to address the entire water cycle, protect and restore the environment, design sustainable and resilient infrastructure, and support the clean energy transition.
Air Quality Practice Lead - Energy (Remote/Hybrid) Tetra Tech IncAir Quality Practice Lead - Energy (Remote/Hybrid)Boston, MARemote$170,000–$210,000 / yearPay Range - There are multiple factors that are considered in determining final pay for a position, including, but not limited to, relevant work experience and demonstrated work experience in the above role; skills, certifications, and competencies that align to the specified role; geographic location; and education, as well as contract provisions regarding labor categories that are specific to the position. With 30,000 employees working together, Tetra Tech provides clear solutions to complex problems by Leading with Science to address the entire water cycle, protect and restore the environment, design sustainable and resilient infrastructure, and support the clean energy transition.
New England Environmental Siting Lead (Remote or Hybrid) Tetra Tech IncNew England Environmental Siting Lead (Remote or Hybrid)Boston, MARemote$130,000–$170,000 / yearPay Range - There are multiple factors that are considered in determining final pay for a position, including, but not limited to, relevant work experience and demonstrated work experience in the above role; skills, certifications, and competencies that align to the specified role; geographic location; and education, as well as contract provisions regarding labor categories that are specific to the position. With 30,000 employees working together, Tetra Tech provides clear solutions to complex problems by Leading with Science to address the entire water cycle, protect and restore the environment, design sustainable and resilient infrastructure, and support the clean energy transition.
Northeast Transmission & Distribution Seller-Doer (Remote or Hybrid) Tetra Tech IncNortheast Transmission & Distribution Seller-Doer (Remote or Hybrid)Boston, MARemote$150,000–$200,000 / yearPay Range - There are multiple factors that are considered in determining final pay for a position, including, but not limited to, relevant work experience and demonstrated work experience in the above role; skills, certifications, and competencies that align to the specified role; geographic location; and education, as well as contract provisions regarding labor categories that are specific to the position. With 30,000 employees working together, Tetra Tech provides clear solutions to complex problems by Leading with Science to address the entire water cycle, protect and restore the environment, design sustainable and resilient infrastructure, and support the clean energy transition.
NewLead Software Engineer - Remote or Hybrid in MN and DC UnitedHealth Group IncLead Software Engineer - Remote or Hybrid in MN and DCBoston, MARemote$112,700–$193,200 / yearThe fraudulent LinkedIn messages and emails, which do not originate from any Executives LinkedIn account or of UnitedHealth Group's email domains, or those of any of its operating divisions, supposedly conducts an interview via a Zoom meeting, offers a work from home job at Optum, emails an application, sends a fake check by next day delivery through USPS and asks recipients to pay a vendor a large dollar amount. We have received recent reports of fraudulent LinkedIn messages and emails alleging or claiming to be sent from UnitedHealth Group, UnitedHealthcare, or Optum Executives.
Veterinary ER Technical Client Liaison - Hybrid Remote MSPCA - AngellVeterinary ER Technical Client Liaison - Hybrid RemoteBoston, MARemotePart timeTraits needed to excel in this position include strong communication skills (written, listening, and verbal), sustained attention to detail, independent problem solving skills, and the ability to convey empathy for our clients and the animals in our care. We are looking for applicants who demonstrate excellent judgment and decision-making skills with the ability to triage emergent client and referral calls and determine the appropriate advisement in an efficient yet compassionate manner.
Intake Associate | Hybrid/Remote Schedule Lahey Hospital and Medical CenterIntake Associate | Hybrid/Remote ScheduleBeverly, MARemote$20–$26.92 / hourThis role assists in various administrative clerical functions and in the processing of demographics for EMR charts, active patient orders and communication with other departments regarding patient status changes/updates. Actual compensation is determined based on several factors, that may include seniority, education, training, relevant experience, relevant certifications, geography of work location, job responsibilities, or other applicable factors permissible by law.
Intake Associate | Hybrid/Remote Schedule Beth Israel Lahey HealthIntake Associate | Hybrid/Remote ScheduleWoburn, MassachusettsRemoteThis role assists in various administrative clerical functions and in the processing of demographics for EMR charts, active patient orders and communication with other departments regarding patient status changes/updates. Actual compensation is determined based on several factors, that may include seniority, education, training, relevant experience, relevant certifications, geography of work location, job responsibilities, or other applicable factors permissible by law.
Engineer - Rail and Transit - Hybrid Remote ParsonsEngineer - Rail and Transit - Hybrid RemoteBoston, MassachusettsRemoteThe candidate shall possess technical capabilities to complete a wide variety of difficult engineering assignments by applying structural engineering techniques and analyses. Provides input and technical guidance to CAD Designer/Drafters, Designers, and lower level Engineers working on the same project.
NewSenior Program Manager (Hybrid or Remote - Raleigh, NC) Onebeacon Professional Insurance IncSenior Program Manager (Hybrid or Remote - Raleigh, NC)Boston, MARemote$147,000–$172,000 / yearAs a member of the Information Technology team, the Senior Program Manager is a senior level individual contributor responsible for the overall planning, coordination and execution of multiple large scale, complex technology initiatives, often requiring the engagement of resources from multiple functional areas. For candidates located in San Francisco, CA; Washington DC; our Massachusetts based offices and the New York City metro area, the base salary range is $147,000 - $172,000.
Medical Records Manager | Home Health | Hybrid/Remote Lahey Hospital and Medical CenterMedical Records Manager | Home Health | Hybrid/RemoteWatertown, MARemote$66,560–$89,856 / yearActual compensation is determined based on several factors, that may include seniority, education, training, relevant experience, relevant certifications, geography of work location, job responsibilities, or other applicable factors permissible by law. Essential Duties & Responsibilities including but not limited to: Works with the Director of Business Operations to provide direction and oversight to the functions related to the flow of orders and medical record processes.
Lead/Staff Full Stack Engineer, AI Platform & Agents (US/Canada Hybrid/Remote) Wolters Kluwer N.V.Lead/Staff Full Stack Engineer, AI Platform & Agents (US/Canada Hybrid/Remote)MARemoteStrong full‑stack development skills and cloud experience (AWS/Azure/GCP).Expert in at least one, and proficient across the others:AI Agent development and evaluationBackend developmentFrontend developmentCloud services (AWS/Azure/GCP)CI/CD and Infrastructure as CodeSite Reliability Engineering (SRE)Quality engineering / testing strategySecure SDLC and privacy by designProven track record delivering secure, reliable, cloud‑native systems to production. TypeScript, Node.js, React, Python, LangChain/LangGraph, MCP/A2A, RustAWS (primary), Azure, GCP; Docker, Terraform, GitHub ActionsDocumentDB, DynamoDB, OpenSearch, Azure AI SearchAzure OpenAI, AWS Anthropic, Google GeminiGitHub, Confluence, SlackWhat you'll doDesign and implement full‑stack applications, AI agents, and platform components that enable rapid GenAI agent development, validation, and deployment.
Hybrid LTC Internal Wholesaler Manulife Financial CorpHybrid LTC Internal WholesalerMARemote$45,000–$75,000 / yearManulife/John Hancock offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. As an LifeCare Internal Wholesaler, you will help grow revenue within a defined territory by cultivating relationships with financial advisors and sharing the John Hancock goal of customers living Longer, Healthier and Better lives.
Commercial Counsel (Hybrid/Remote) EarnixCommercial Counsel (Hybrid/Remote)Boston, MARemote$160,000–$210,000 / yearYou’ll lead negotiations and help close complex Enterprise B2B SaaS agreements, while providing practical, business-minded advice across a fast-growing, mission-driven technology company. These fully integrated solutions provide ultra-fast ROI and are designed to transform how global insurers and banks operate by unlocking value across the business.
Veterinary ER Technical Client Liaison - Hybrid Remote MSPCA-Angell CareersVeterinary ER Technical Client Liaison - Hybrid RemoteBoston, MassachusettsRemoteTraits needed to excel in this position include strong communication skills (written, listening, and verbal), sustained attention to detail, independent problem solving skills, and the ability to convey empathy for our clients and the animals in our care. We are looking for applicants who demonstrate excellent judgment and decision-making skills with the ability to triage emergent client and referral calls and determine the appropriate advisement in an efficient yet compassionate manner.
Clinical & Translational Research Innovation Analyst III - Remote or Hybrid Lowell General HospitalClinical & Translational Research Innovation Analyst III - Remote or HybridBoston, MARemote$84,300.22–$107,481.20 / yearIn addition, this role focuses on performing the following Software Product Development duties: Designs, tests, and develops software products (end user applications, systems software, mobile/web applications, database products, etc.); Conducts requirements analysis and high-level design/modeling to convert external customer needs into software solutions; designs and specifies the overall software structure, core elements, and properties by analyzing the software requirements, constraints, interfaces, and dependencies. Examples of day to day tasks include: extract and manage data from institutional data warehouses; develop, maintain and document high quality reusable queries, and pipelines; translate complex research questions into structured data requests and analytic workflows; collaborate with CTSI informatics, and research teams to support grant-funded and investigator-initiated studies; contribute to data governance and quality assurance processes that ensure regulatory compliance; and facilitate process improvement initiatives.
Claims Customer Contact Representative FGL HoldingsClaims Customer Contact RepresentativeBurlington, MARemoteProvide quality service and support to a variety of areas including but not limited to Financial Advisors, Claimants, Exchange Companies/Funeral Home Assignment Companies. F&G complies with federal and state disability laws and makes reasonable accommodations for applicants and candidates with disabilities, unless such accommodation would cause an undue hardship for F&G.
Client Services Representative (Entry Level) Zoll Data Systems, Inc.Client Services Representative (Entry Level)Chelmsford, MARemote$20–$24.04 / hourThe ideal candidate for this position must demonstrate excellent communication skills, organizational skills, be able to manage their time wisely, work well under pressure, pay attention to detail in a fast moving and ever-changing environment and be willing to complete all tasks as assigned. Resolve outstanding service issues such as bounced emails, failed maintenance checks, out of compliance sites & AEDs, sites with no registered responders, and/or duplicate registered serial numbers.