43 Results for

Hybrid Customer Service Jobs in Rockville, MD

Jobs

Laurel, New Jersey

Remote

Additional information on Volunteer Benefits, Paid Vacation, Medical Benefits, Educational Incentives, Family Friendly Benefits and Investment Incentives can be found at https://www.phly.com/Careers/default.aspx.

This role requires an active Property & Casualty or Personal Lines insurance license as well as prior experience in an insurance service role, a passion for client interaction, strong problem-solving skills and the ability to thrive in a fast-paced environment.

30+ days ago

Baltimore, MD

Remote

p>You will work closely with assigned advisors to help manage client requests, answer questions, and provide timely updates related to planning, scheduling, and confirmations. In this role, you will assist customers by providing guidance, coordinating details, and ensuring a smooth, organized experience from start to finish.

Today

Washington DC

Remote

$45,000–$75,000 / year

div>

$45,000 - $75,000 a year

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information.

Key Responsibilities:
Help clients choose and book hotel accommodations.
30+ days ago
Baltimore, Maryland
Remote
$15–$15
div>
Devices not acceptable:
Tablet-based/convertible personal computers (i.e., Microsoft Surface, Surface Book), Chromebooks, Steam Decks and mobile phones (unless needed for two-factor authentication) are not acceptable.
What if I am using a Windows Insider version of Windows?
Versions of Windows provided via the Windows Insider program are not considered stable versions of Windows, and are therefore not suitable for production use.
19 days ago
New
Washington D.C., District of Columbia
Remote
p>You will work closely with assigned advisors to help manage client requests, answer questions, and provide timely updates related to planning, scheduling, and confirmations.
We are seeking a customer-focused Customer Service Representative to support clients through a dedicated advisor-led service model.
4 days ago
Cockeysville, MD
Remote
li>Respond to incoming calls from students and parents regarding financial aid options, application procedures, eligibility criteria, deadlines, and other related inquiries.
Join the Abacus team and work for one of our top clients based out of the Cockeysville, Maryland area.
30+ days ago
Vienna, VA
Remote
li>Identify, understand, and resolve customer inquiries efficiently and accurately using appropriate tools and resources (e.g., CRM and Knowledge Management systems). The ideal candidate will have strong communication skills, be comfortable navigating multiple systems, and demonstrate empathy and professionalism in every customer interaction.
30+ days ago
Arlington, VA
Remote
p class="MsoNormal" style="margin:0in;font-size:12pt;font-family:'quot';color:rgb( 0 , 0 , 0 );vertical-align:baseline"/>
Role DescriptionThis is a remote Travel Consultant/Advisor role.
Comfort using online booking tools, supplier portals, and basic office software (email, spreadsheets, and client tracking systems).
25 days ago
Baltimore, MD
Remote
As a Travel Experience Coordinator, you’ll be the go-to guide for travelers eager to explore the world.
You’ll work closely with clients to understand their travel goals, offer guidance, and create experiences they’ll never forget.
30+ days ago
VA
Remote
Required to have a dedicated work area that is separated from other living areas and provides privacy to review company sensitive documents securely. Support a 24/7/365 contact center environment; schedules may include nights, weekends, and holidays, including company-recognized holidays.
23 days ago
Baltimore, MD
Remote
$39,520–$43,129
As an essential part of our team, you'll ensure all customer interactions are handled with professionalism and warmth, serving a broad spectrum of clients from your own home. Additional Information: Experience or a degree is not a prerequisite, though you must have a quiet workspace and stable internet connection.
30+ days ago
VA
Remote
$118,747–$201,870 / year
p>About BAE Systems Electronic Systems BAE Systems, Inc. is the U.S. subsidiary of BAE Systems plc, an international defense, aerospace and security company which delivers a full range of products and services for air, land and naval forces, as well as advanced electronics, security, information technology solutions and customer support services.
Proven experience developing complex program Integrated Master Schedules (IMS) in accordance with program Statements of Work (SOW), Integrated Master Plans (IMP), and program requirements (both PMB & Proposal development).
11 days ago
Rockville, MD
Remote
We are looking for Therapists: The perfect candidate will share our passion for improving and expanding access to quality mental health care and will thrive in a culture that emphasizes: autonomy, flexibility, creativity, authenticity, humor, compassion, acceptance and determination. Ellie makes the clinician’s experience the best it can be; providing excellent schedules while also providing centralized administrative, technology, referral and inquiry support, scheduling, client/therapist matching, billing and collections, and even CEU programs.
30+ days ago
Silver Spring, MD
Remote
$145,000–$180,000 / year
p style="padding:0px;vertical-align:baseline;background-color:transparent;text-align:left">About this position:iWorks is supporting the Decennial Transformation and Application Modernization (DTAM) initiative, a mission-focused effort to modernize the U.S. Census Bureau's Decennial Census Programs into a secure, cloud-smart, data-centric environment supporting the 2030 Census and the American Community Survey (ACS).
iWorks Corporation, founded in 2005, is a leading provider of information technology and professional services to the federal government.
18 days ago
MD
Remote
$60,000–$95,000 / year
Daily servicing of clients will include contract analysis, coverage and exposure analysis, endorsement activity, routine coverage and billing questions, problem-solving, renewal control, preparation of quotes/proposals, binding coverage, and claim reporting and follow-up.
When working from home, you must maintain a private workspace to secure company equipment and correspondence; maintain high-speed internet, be present and responsive online and minimize personal interruptions during your work shift.
30+ days ago
VA
Remote
$132,000–$190,000 / year
ul>
Drive placement strategy and execution - client needs assessment, program design, carrier negotiation and marketing execution to deliver customized solutions for NFP clients; ensure a go-to-market strategy is in place for each broking engagement. Drive and support prospect sales efforts, expand existing client relationships through cross-sell and up-sell initiatives, ensure distinctive client value is delivered through all placement and facets of service engagement.
30+ days ago
Washington, DC
Remote
$134,600–$230,800 / year
The fraudulent LinkedIn messages and emails, which do not originate from any Executives LinkedIn account or of UnitedHealth Group's email domains, or those of any of its operating divisions, supposedly conducts an interview via a Zoom meeting, offers a work from home job at Optum, emails an application, sends a fake check by next day delivery through USPS and asks recipients to pay a vendor a large dollar amount. Serving all of UnitedHealth Group"s digital technology needs, the CDO team is responsible for driving outcomes across nearly 30 million+ human lives with UnitedHealthcare insurance, a number which puts UHC at the top of the pack as the largest managed care provider in the United States.
18 days ago
Bethesda, Maryland
Remote
The AM must successfully execute research administration, maintain excellent financial management skills, and effectively deliver award negotiations, ensuring compliance, and the ability to monitor award execution through to project closure. The Award Manager is expected to provide exceptional, hospitality-driven customer service, creating a positive experience for internal and external stakeholders through efficiency, responsiveness, professionalism, and personalized attention.
30+ days ago
Washington, DC
Remote
$91,700–$163,700 / year
The fraudulent LinkedIn messages and emails, which do not originate from any Executives LinkedIn account or of UnitedHealth Group's email domains, or those of any of its operating divisions, supposedly conducts an interview via a Zoom meeting, offers a work from home job at Optum, emails an application, sends a fake check by next day delivery through USPS and asks recipients to pay a vendor a large dollar amount. We have received recent reports of fraudulent LinkedIn messages and emails alleging or claiming to be sent from UnitedHealth Group, UnitedHealthcare, or Optum Executives.
30+ days ago
Washington, DC
Remote
$44.09–$78.70 / hour
The fraudulent LinkedIn messages and emails, which do not originate from any Executives LinkedIn account or of UnitedHealth Group's email domains, or those of any of its operating divisions, supposedly conducts an interview via a Zoom meeting, offers a work from home job at Optum, emails an application, sends a fake check by next day delivery through USPS and asks recipients to pay a vendor a large dollar amount. The Provider Digital Technology team is focused on delivering a unified, intuitive digital entry point for UnitedHealthcare providers and partners to access tools, services, and information.
30+ days ago
MD
Remote
$103,000–$171,600 / year
Education and Experience Required: Bachelor's degree in Accounting, Finance, Economics or related field, and a minimum of 5 years' risk management experience or in lieu of degree, a combined minimum of 9 years' higher education and/or work experience including a minimum of 5 years' risk management experience. As such, the position interacts with middle and senior Treasury management, as well as management within the business lines to obtain balance sheet forecasts and an understanding of both strategic and tactical initiatives that may impact the institution's risk profile.
30 days ago
Reston, VA
Remote
$60,000–$70,000 / year
li>Support the team in developing client/prospect diagnostics - working at the direction of the Broker or Senior Broker to complete a total program assessment, including total cost of risk, service deliverables, and opportunities for multi-faceted program improvement. You will develop a comprehensive understanding of prospect and client risk profiles and exposures, and act to cultivate and maximize insurance market interest, leading to the development of effective risk financing and risk transfer solutions.
30+ days ago
Silver Spring, MD
Remote
$140,000–$168,000 / year
p style="padding:0px;vertical-align:baseline;background-color:transparent;text-align:left">iWorks is supporting the Decennial Transformation and Application Modernization (DTAM) project, an initiative focused on transforming the U.S. Census Bureau's Decennial Census Programs into a modern, data-centric, cloud-smart IT environment. This effort supports the 2030 Census and American Community Survey (ACS) by modernizing and integrating applications and data systems, reducing technical debt and lifecycle costs, and enabling secure, scalable, near–real-time data processing and analytics.
18 days ago
Silver Spring, MD
Remote
$155,000–$185,000 / year
p style="padding:0px;vertical-align:baseline;background-color:transparent;text-align:left">About this position:The Lead Data Scientist provides technical and management leadership across major program tasks and technology assignments supporting the U.S. Census Bureau's Decennial Transformation and Application Modernization (DTAM) initiative.
About iWorks:iWorks Corporation, founded in 2005, is a leading provider of information technology and professional services to the federal government.
18 days ago
Silver Spring, MD
Remote
$125,000–$165,000 / year
p style="padding:0px;vertical-align:baseline;background-color:transparent;text-align:left">You will guide architecture, engineering execution, governance, and delivery across the system lifecycle while enabling a secure, cloud-smart, data-centric environment aligned to 2030 Census and American Community Survey objectives.
The Lead Systems Engineer will provide technical and management leadership supporting the Decennial Transformation and Application Modernization (DTAM) initiative for the U.S. Census Bureau.
18 days ago
Arlington, VA
Remote
Advanced credentials or experience in any of the following areas: Organizational Development, Change Management, Employee and Stakeholder Engagement, Strategic Communications, Marketing, Organizational Psychology, Process Improvement, Diversity, Learning & Development, Human Capital, and/or Project Management/Analytics . While we primarily focus on the human capital, change management, and organizational development space, we also offer complementary services like process improvement, strategic communications, and project management.
30+ days ago
Washington, DC
Remote
$120,100–$214,500 / year
The fraudulent LinkedIn messages and emails, which do not originate from any Executives LinkedIn account or of UnitedHealth Group's email domains, or those of any of its operating divisions, supposedly conducts an interview via a Zoom meeting, offers a work from home job at Optum, emails an application, sends a fake check by next day delivery through USPS and asks recipients to pay a vendor a large dollar amount. We develop AI/ML solutions for the highest impact opportunities across UnitedHealth Group businesses including UnitedHealthcare, Optum Financial, Optum Health, Optum Insight, and Optum Rx.
16 days ago
Washington, DC
Remote
$120,100–$214,500 / year
The fraudulent LinkedIn messages and emails, which do not originate from any Executives LinkedIn account or of UnitedHealth Group's email domains, or those of any of its operating divisions, supposedly conducts an interview via a Zoom meeting, offers a work from home job at Optum, emails an application, sends a fake check by next day delivery through USPS and asks recipients to pay a vendor a large dollar amount. We develop AI/ML solutions for the highest impact opportunities across UnitedHealth Group businesses including UnitedHealthcare, Optum Financial, Optum Health, Optum Insight, and Optum Rx.
18 days ago
Washington, DC
Remote
$134,600–$230,800 / year
The fraudulent LinkedIn messages and emails, which do not originate from any Executives LinkedIn account or of UnitedHealth Group's email domains, or those of any of its operating divisions, supposedly conducts an interview via a Zoom meeting, offers a work from home job at Optum, emails an application, sends a fake check by next day delivery through USPS and asks recipients to pay a vendor a large dollar amount. In this role, you will lead the technical vision for AI-driven consumer solutions, leveraging innovative machine learning techniques to personalize health journeys and improve outcomes.
18 days ago
Washington, DC
Remote
Full time
The position involves providing technical expertise in cloud technologies, leading project teams, managing stakeholders, implementing automation tools, ensuring security, and continuously improving processes in a federal cybersecurity setting.
AWS Certified Developer Associate or Solution Architect, Azure or GCP certifications preferred.
7 days ago
Chantilly, VA
Remote
$70,000–$115,000 / year
Trusted Space is seeking a Contracts Administrator to assist with legal agreements, including but not limited to prime contracts, subcontracts, teaming agreements, non-disclosure agreements, representations and certifications, procurement / vendor agreements, product licenses, patents, intellectual property assertions with legal experience and knowledge. Trusted Space is the premier provider of trusted autonomy and battlespace management software solutions enabling machine speed sensing, sense making, decision making, and acting for critical space and intelligence missions.
30+ days ago
Reston, VA
Remote
$98,187–$166,919 / year
About this position: Support a dedicated business group as the primary compensation partner, building trusted relationships and acting as a consultant and advisor on compensation-related matters Build consultative and collaborative relationships with HR Business Partners, Recruiters, and business leaders on compensation programs and initiatives Provide guidance on solutions for a wide variety of compensation matters, including job offers, out-of-cycle increases, promotions, retention agreements, etc., ensuring competitive, compliant, and cost-effective solutions Complete salary surveys by understanding job matching guidelines and benchmarking to ensure accurate data submissions Support proposal pricing requests by mapping job descriptions to internal job architecture Monitor state and local minimum wage and pay transparency requirements, partnering with stakeholders to ensure ongoing compliance Support a variety of compensation-related projects, processes and initiatives including annual compensation planning cycles, FLSA exemptions, pay transparency efforts, and other ad hoc projects throughout the year Provide direct support of Workday compensation activities, testing, validating, auditing, and reporting Basic Qualifications: Bachelor's degree 4+ years of progressive experience in a compensation-focused role, including using job content, job analysis, and salary benchmarking data Strong proficiency in Excel, including the ability to analyze and interpret compensation data Preferred Qualifications: Experience working in professional services, government consulting, or similar regulated environments Demonstrated continuous learning mindset, with interest in evolving compensation practices and external market trends Hands-on experience with Workday compensation functionality Familiarity with Power BI or other data visualization tools Proactive, systems thinking approach with the ability to balance strategic perspective and operational detail Comfort operating in a fast-paced, change oriented environment Professional Skills You Will Use: Strong understanding of job content, job analysis and salary benchmarking Working knowledge of compensation-related policies, laws and regulations Strong interpersonal skills with all levels of employees - including excellent written and oral communication skills Ability to hold a high degree of accuracy, confidentiality, and timeliness for completion of projects Ability to work independently and collaboratively within a geographically distributed or virtual team environment #Indeed #LI-CC1 Working at ICF ICF is a global advisory and technology services provider, but we're not your typical consultants. Pay Range - There are multiple factors that are considered in determining final pay for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, geographic location, education and certifications as well as contract provisions regarding labor categories that are specific to the position.
30+ days ago
Reston, Virginia
Remote
We combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges, navigate change, and shape the future.
We can only solve the world's toughest challenges by building a workplace that allows everyone to thrive.
Pay Range - There are multiple factors that are considered in determining final pay for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, geographic location, education and certifications as well as contract provisions regarding labor categories that are specific to the position.
13 days ago
DC
Remote
$45,000–$75,000 / year
Manulife/John Hancock offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. As an LifeCare Internal Wholesaler, you will help grow revenue within a defined territory by cultivating relationships with financial advisors and sharing the John Hancock goal of customers living Longer, Healthier and Better lives.
26 days ago
Washington
Remote
The position has key relationships, engagement, and a strategic understanding with university executive leadership, in particular the deans and business managers for: The School of Arts and Sciences; The Brown School; The McKelvey School of Engineering; The Olin Business School; The Sam Fox School of Design & Visual Arts; The School of Law; The School of Public Health; and Continuing and Professional Studies. The position also works closely with the Deputy CIO for Research, Clinical and Medical Education Technologies, the Associate Vice Chancellor and Chief of Staff, and the Chief Technology Officer to define and execute strategic directions, operational priorities, and execution across the entire university .
Job Description.
27 days ago
Towson, MD
Remote
City Wide Facility Solutions is the nation’s leading management company in the commercial building maintenance industry with 100+ offices nationwide, providing solutions to a wide range of issues clients face at their facilities. The primary responsibilities of the Inside Sales Rep is to make B2B outbound sales calls to prospective clients (offering janitorial and non-janitorial services), qualify prospects and schedule appointments for our field sales team.
30+ days ago
MD
Remote
$39,024–$71,544 / year
While this position is remote, the incumbent will be expected to come into a CareFirst location periodically for meetings, training and/or other business-related activities, in addition to traveling throughout the community they serve to support our members. This compensation range is specific and considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate''s work experience, education/training, internal peer equity, and market and business consideration.
30+ days ago
Springfield, VA
Remote
li>Have in-depth knowledge of Cisco's Unified Communication Product line such as Unified Communications Product line such as Unified Communications Manager, Unity Connection and collaboration applications, feature and services (e.g. Our reputation rests on the technical expertise and dedication of our employees-25,000 people working together across disciplines and time zones to provide smart, sustainable solutions for challenging projects.
13 days ago
Alexandria, VA
Remote
p>We are hiring a Remote Customer Service Representative to support clients with reservations, booking coordination, and general customer assistance within the travel services industry.
This role focuses on delivering excellent customer experiences while assisting customers with travel planning, confirmations, and ongoing support.
30+ days ago
Washington
Remote
Design and integrate compute, storage, and networking systems within modular or micro data center environments; expertise in hybrid cloud and distributed computing (e.g., Azure Stack Edge); and experience with virtualization and containerization platforms (e.g., VMware, Docker, Kubernetes). Integration of remote field assets such as IoT sensors and camera systems; understand connectivity and deployment challenges in remote environments; and communication networks including Starlink, cellular/5G, and SD-WAN solutions (e.g.
18 days ago
VA
Remote
$150,000–$175,000 / year
li>
Extensive experience advising, coaching, influencing, and building relationships both internally and externally with executive-level clients at Fortune 1000 companies (bonus points if you've worked with or for Disney!). CSMs partner with the Account Management, Solutions Design, and Delivery teams to drive adoption and deliver on value, which creates strong business cases for renewals and expansions.
30+ days ago
Virginia, VA
Remote
nMinimum Qualifications:\n \nEducation: GED or High School diploma\n \nExperience: 1 year of healthcare or relevant experience or bachelor's degree in lieu of experience\n \nPreferred Qualifications:\n\n Demonstrated strong customer service skills, with the ability to communicate clearly, professionally, and empathetically with patients. Exceeds all contact center metric goals to ensure calls are handled effectively and efficiently; includes Availability Rate, Avoidance Rate, First Call Resolution, Patient Survey Responses and Quality Assurance Scores.\n Interviews patients to secure and document required medical, financial, demographic and insurance information.\n
30+ days ago
Baltimore, MD
Remote
Full time
Independent Thinking / Self-Initiative: Critical thinkers with ability to focus on things which matter most to achieving outcomes; Commitment to task to produce outcomes without direction and to find necessary resources. Organizational Skills: Ability to organize people or tasks, adjust to priorities, learn systems, within time constraints and with available resources; Detail-oriented.
30+ days ago
Load more
Resume Resources
Free Resume Templates Free Resume Builder

Get noticed by top employers!

Upload your resume to let employers know you're open to Hybrid Customer Service job opportunities. Plus, receive relevant job recommendations in your inbox.

Create A Free Account

Hybrid Customer Service Jobs in Rockville, MD

Licensed Customer Service Representative Philadelphia Insurance Companies

Customer Service Representative Traveling with Michaila

Customer Service Representative – Hotel Reservations (Remote) Aisles & Abroad

Customer Service Representative Williams-Sonoma, Inc.

Customer Service Representative Traveling with Mchaila

Customer Service Representative - Cockeysville MD Abacus Corporation

Contact Center Customer Service Representative ITCON Services

Remote Customer Service Representative Escape Travel by Jonelle

Remote Customer Service Representative – Work From Home | Flexible Hours Kennedy-Fs

Customer Service Representative - Remote, VA ModivCare Inc.

Customer Service Representative - Remote & 19 plus Hourly NoGigiddy

Manager I, Program Planning (Hybrid Preferred, Remote Work Considered) BAE Systems Plc

Outpatient Counselor (Graduate Level - LGPC required) Remote or Hybrid Ellie Mental Health - 016

Lead Application Architect / DTAM / (Hybrid) [Contingent] iWorks Corporation

Commercial Lines Account Manager (NC hybrid/remote) NFP Corp

Commercial Lines Broking Vice President (East Coast hybrid or remote) NFP Corp

Principal Software Engineer - Remote or Hybrid in MN and DC UnitedHealth Group Inc

Award Manager (Hybrid-Remote) The Geneva Foundation

Sr AI or ML Engineer Remote Nationwide or Hybrid in NJ, MN, DC UnitedHealth Group Inc

Sr AI/ML Engineer Remote Nationwide or Hybrid in MN/DC/NJ UnitedHealth Group Inc

Senior Treasury Asset Liability Management Lead (Hybrid - see description for potential locations) M&T Bank Corp

Commercial Lines Associate Broker (East Coast hybrid or remote) NFP Corp

Lead Application Developer / DTAM / (Hybrid) [Contingent] iWorks Corporation

Lead Data Scientist / DTAM / (Hybrid) [Contingent] iWorks Corporation

Lead Systems Engineer / DTAM / (Hybrid) [Contingent] iWorks Corporation

Associate (Hybrid/Remote) Totem Consulting

Sr AI / ML Engineer Remote Nationwide or Hybrid in MN, DC, NJ UnitedHealth Group Inc

Sr AI or ML Engineer Remote Nationwide or Hybrid in MN, DC, NJ UnitedHealth Group Inc

Director of AI/ML Engineering Remote Nationwide or Hybrid in MN/DC UnitedHealth Group Inc

Cloud Engineer - Active TS/SCI - HYBRID REMOTE Maania Consultancy Services

Contracts Administrator (Remote/Hybrid as needed) Trusted Space, LLC

Compensation Business Partner (Hybrid/Remote role based in Reston, Virginia) ICF International Inc

Compensation Analyst (Hybrid/Remote role based in Reston, Virginia) ICF

Hybrid LTC Internal Wholesaler Manulife Financial Corp

Deputy Chief Information Officer - Academic and Administrative Technologies (Hybrid) - WashU IT Washington University in St Louis

Job Description.

Inside Sales Rep - Office/Remote Hybrid City Wide Facility Solutions

Navigator, Community Health I (Hybrid) Blue Cross and Blue Shield Association

Network and Voice Engineer - Top Secret Clearance - Hybrid Remote & Springfield,Virginia Tetra Tech Inc

Customer Support Representative Travelcareerlaunch

Senior Customer Engineer, Federal Armada

Senior Customer Success Manager BetterUp Inc

Patient Service Representative 2 (Patient Scheduling) Inova Health System

Claims Escalation Rep TriWest Healthcare Alliance

Resume Resources

Get noticed by top employers!