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Successful State Farm Agency of 45 years is seeking a qualified professional to join their winning team for the part-time role of a hybrid remote/in-office Licensed Customer Service Representative. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.

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Successful State Farm Agency of 45 years is seeking a qualified professional to join their winning team for the part-time role of a hybrid remote/in-office Licensed Customer Service Representative. We seek an licensed energetic professional interested in helping our business continue to grow through value-based conversations and remarkable customer experience. This role requires exceptional relationship building, organizational skills, attention to detail, and the ability to handle sensitive and confidential information with utmost discretion. The best candidate understands the State Farm Agency model and has market area operations acumen.This hybrid remote position is only available to candidates who meet the following criteria:<ol><li> Must have prior State Farm or other related insurance experience</li><li> Must have an active Property and Casualty license</li><li>Must be able to work part-time from home and in-office at our agency office location in Frankfort, IL</li></ol>Responsibilities include but not limited to:<ul><li>Establish customer relationships and follow up with customers, as needed</li><li>Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification</li><li>Use a customer-focused, needs-based review process to educate customers about insurance options</li><li>Maintain a strong work ethic with a total commitment to success each and every day</li></ul>As an Agent Team Member, you will receive...<ul><li>Starting hourly pay $20 - $25 per hour depending on experience</li><li> Paid Time Off (personal/sick days and vacation)</li><li>Paid Holidays</li><li>401(k) Retirement </li><li>Many fun team-building events</li><li>Positive place to work</li><li> Valuable experience</li><li> Growth potential/Opportunity for advancement within my office</li></ul>Requirements<ul><li> Property & Casualty license (required)</li><li> Life and Health license (required)</li><li> Excellent interpersonal skills</li><li> Excellent communication skills - written, verbal and listening</li><li> People-oriented</li><li> Organizational skills</li><li> Self-motivated</li><li> Detail oriented</li><li> Proactive in problem solving</li><li> Dedicated to customer service</li><li> Able to learn computer functions</li><li> Pride in getting work done accurately and timely</li><li> Ability to work in a team environment</li><li> Ability to multi-task</li><li> Provide timely and thorough activity reports to agent</li><li> Selected candidate is expected to remain current in product changes, licensing, technical developments, and continuing education</li></ul> If you are motivated to succeed and can see yourself in this role, please submit your resume. We will follow up with you on the next steps in the interview process. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.

Ilene Semanic - State Farm Agency

Part-Time Hybrid Remote Customer Service Representative

Billing

Business Growth

Communication Skills

Customer Experience

Customer Relations

Customer Support/Service

Customer Training

Detail Oriented

Insurance

Interpersonal Skills

Licensing

Multitasking

Organizational Skills

Presentation/Verbal Skills

Problem Solving Skills

Team Player

Time Management

Training Program

Writing Skills

Staffmyagency

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determine an individuals needs for services and supports, eligibility, level of care or related outcome. Minimum Requirements: - Masters degree in counseling, social work, psychology, or other highly.

This job was posted by https://illinoisjoblink.illinois.gov : For more information, please see: https://illinoisjoblink.illinois.gov/jobs/13382065 Clinical Assessment Coordinator - (Hybrid Remote - Cook County, IL) Description & Requirements Maximus is currently hiring a Clinical Assessment Coordinator II to join our Outreach & Assessment team. This role involves conducting person-centered outreach interviews and transitional assessments to gather information about the individuals needs, risks, strengths and preferences. The position requires up to 85% of local travel throughout Cook County, Illinois. This position does not require a clinical license. About the program: The Illinois Outreach & Assessment (O&A) Program is a centralized, conflict-free initiative operated by Maximus to support individuals identified under the Williams and Colbert Consent Decrees. The program provides person-centered outreach and transitional assessments to help individuals explore and understand potential community transition options. Outreach & Assessment staff engage individuals directly, complete required outreach interviews and transitional assessments in accordance with state protocols and collaborate with state agencies and community partners to ensure timely, accurate, and high-quality assessment outcomes. Why Maximus? - ?? Work/Life Balance Support - Flexibility tailored to your needs! - ?? Competitive Compensation - Including performance-based bonuses! - ??? Comprehensive Insurance Coverage - Various plans including Medical, Dental, Vision, Prescription, and partially funded HSA. Plus, Life insurance benefits and discounts on Auto, Home, Renter's, and Pet insurance. - ?? Future Planning - 401K Retirement Savings plan with Company Matching. - ??? Paid Time Off Package - PTO, Holidays, extended sick leave, and Short and Long Term Disability coverage. - ?? Holistic Wellness Support - Physical, emotional, and financial wellness resources through our Employee Assistance Program (EAP). - ?? Recognition Platform - Acknowledge and appreciate outstanding employee contributions. - ?? Tuition Reimbursement - Invest in your ongoing education and development. - ?? Employee Perks and Discounts - Additional benefits and discounts exclusively for employees. - ?? Maximus Wellness Program and Resources - Access a range of wellness programs and resources tailored to your needs. Essential Duties and Responsibilities: - Responsible for completing medical and/or behavioral health assessments within contract requirements. - Conducts on-site, video call and/or telephonic assessments to determine an individuals needs for services and supports, eligibility, level of care or related outcome. - Perform all job duties in compliance with Person First standards, HIPAA guidelines, and company confidentiality policies and procedures. - Travel may be required based on program contract requirements. - Performs other related duties as assigned. - Preferred knowledge may include community support programs, long-term care assessment and level of care in medical, behavioral health or related programs. - Knowledge and understanding of medical and/or behavioral health diagnoses and prescribed medications. - Ability to collect data, define problems, establish facts, and draw valid conclusions. - Conduct in-person onsite outreach interviews and transitional assessments using person-centered and motivational interviewing techniques - Educate individuals about their rights, the Outreach & Assessment process, and what to expect in next steps - Accurately document assessment findings, outcomes, and required data elements in program systems - Maintain professionalism and strong customer service when working with individuals with complex medical, behavioral health, and social needs - Perform all job duties in compliance with Person First standards, HIPAA guidelines, and Max mus confidentiality policies and procedures. - Traveling as required based on program contract requirements. - Perform other related duties as assigned. Minimum Requirements - Education and licensure requirements are based on program contract requirements and are outlined in job posting. - High School Degree or equivalent required. - Minimum 2 years of clinical experience required. Minimum Requirements: - Masters degree in counseling, social work, psychology, or other highly related field, or equivalent - Minimum of 5 years experience working with individuals in long-term care settings and/or medical or mental health settings - Minimum of 3 years of experience conducting medical and/or mental health assessments - Willingness and ability to travel up to 85% throughout Cook County, Illinois. Preferred Requirements: - Familiarity with Medicaid, Long-term services and supports, or community-based programs -Strong interviewing, documentation, and interpersonal skills - Experience working with individuals with complex medical or behavioral health needs - Ability to work independently in the field and manage a mobile schedule Home Office Requirements: - Maximus provides company-issued computer equipment. - Reliable high-speed internet service (Minimum 20 Mbps do

MAXIMUS provides business services to help governments operate health and human services programs, mostly at the state and national levels. The company's health services segment offers outsourced program management and administrative services,

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Part-Time Hybrid Remote Customer Service Representative Ilene Semanic - State Farm Agency

Clinical Assessment Coordinator - (Hybrid Remote) - 36619 MAXIMUS

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