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Successful State Farm Agency of 45 years is seeking a qualified professional to join their winning team for the part-time role of a hybrid remote/in-office Licensed Customer Service Representative. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.

HOUR

Successful State Farm Agency of 45 years is seeking a qualified professional to join their winning team for the part-time role of a hybrid remote/in-office Licensed Customer Service Representative. We seek an licensed energetic professional interested in helping our business continue to grow through value-based conversations and remarkable customer experience. This role requires exceptional relationship building, organizational skills, attention to detail, and the ability to handle sensitive and confidential information with utmost discretion. The best candidate understands the State Farm Agency model and has market area operations acumen.This hybrid remote position is only available to candidates who meet the following criteria:<ol><li> Must have prior State Farm or other related insurance experience</li><li> Must have an active Property and Casualty license</li><li>Must be able to work part-time from home and in-office at our agency office location in Frankfort, IL</li></ol>Responsibilities include but not limited to:<ul><li>Establish customer relationships and follow up with customers, as needed</li><li>Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification</li><li>Use a customer-focused, needs-based review process to educate customers about insurance options</li><li>Maintain a strong work ethic with a total commitment to success each and every day</li></ul>As an Agent Team Member, you will receive...<ul><li>Starting hourly pay $20 - $25 per hour depending on experience</li><li> Paid Time Off (personal/sick days and vacation)</li><li>Paid Holidays</li><li>401(k) Retirement </li><li>Many fun team-building events</li><li>Positive place to work</li><li> Valuable experience</li><li> Growth potential/Opportunity for advancement within my office</li></ul>Requirements<ul><li> Property & Casualty license (required)</li><li> Life and Health license (required)</li><li> Excellent interpersonal skills</li><li> Excellent communication skills - written, verbal and listening</li><li> People-oriented</li><li> Organizational skills</li><li> Self-motivated</li><li> Detail oriented</li><li> Proactive in problem solving</li><li> Dedicated to customer service</li><li> Able to learn computer functions</li><li> Pride in getting work done accurately and timely</li><li> Ability to work in a team environment</li><li> Ability to multi-task</li><li> Provide timely and thorough activity reports to agent</li><li> Selected candidate is expected to remain current in product changes, licensing, technical developments, and continuing education</li></ul> If you are motivated to succeed and can see yourself in this role, please submit your resume. We will follow up with you on the next steps in the interview process. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.

Ilene Semanic - State Farm Agency

Part-Time Hybrid Remote Customer Service Representative

Billing

Business Growth

Communication Skills

Customer Experience

Customer Relations

Customer Support/Service

Customer Training

Detail Oriented

Insurance

Interpersonal Skills

Licensing

Multitasking

Organizational Skills

Presentation/Verbal Skills

Problem Solving Skills

Team Player

Time Management

Training Program

Writing Skills

dstribute

CORA Physical Therapy provides a full range of outpatient services for clients with orthopedic problems, work-related injuries, sport injuries, and neuromuscular and neurological conditions. Works closely and supports operations to deliver digital services and meet patient care and staffing needs.

Physical Therapist - Digital Health Specialist - Hybrid Role3 days in Clinic and 2 days remote. Ignite Your Career With CORA!This is a hybrid position working 3 days in person at our CORA clinic and two days working remotely as a Digital Health Specialist. The Digital Health Specialist (DHS) provides digital health services, including virtual care and remote therapeutic monitoring. The DHS participates in the development of the digital health program and serves as a liaison between patients and in-clinic treating providers. This is a full-time, remote position (40 hours/week, 5 days/week). Must be licensed in any compact state. Must also be willing to obtain licensure in other states. Who We Are:CORA Physical Therapy provides a full range of outpatient services for clients with orthopedic problems, work-related injuries, sport injuries, and neuromuscular and neurological conditions. Our community is built on the passion and experience of clinicians who embrace our commitment to Treating Everyone Right. What You’ll Love About Us:<ul><li>Competitive Pay - Your skills and dedication are recognized.</li><li>Full Benefits Package - Medical, dental, vision, disability & life insurance.</li><li>Long-Term Incentive Program - Your reward grows year over year.</li><li>401(k) Program - Invest in your future.</li><li>Unlimited Internal CEUs + external CEU stipend.</li><li>Professional Development - Residency program, clinical ladder, leadership training, and mentorship.</li><li>Tuition Reimbursement - Continue your education without the burden.</li><li>Technology that Works for You - EMR automations and AI-powered tools to save time.</li></ul> What You’ll Need:<ul><li>Diploma from a CAPTE-approved Physical Therapy Program</li><li>Physical Therapy state license (or in process)</li><li>Digital/telehealth experience preferred!</li><li>Dedication to providing exceptional quality of care to each of your patients</li></ul> What You’ll Do:<ul><li>Make a powerful impact on your local community through inclusive physical therapy treatment</li><li>Develop and deliver a personalized plan of care for your patients -- a diverse patient population with both orthopedic and neurologic diagnoses</li><li>Objectively measure patient outcomes using cutting-edge software</li><li>Efficiently document evaluations, treatments, re-evaluations, and discharge notes</li><li>Uses digital platform to deliver telehealth visits including evaluation, assessment, and treatment plan development.</li><li>Performs Telehealth and Remote Therapeutic Monitoring (RTM) services including interactive communication and monitoring.</li><li>Works closely and supports operations to deliver digital services and meet patient care and staffing needs.</li><li>Communicates with the primary treating clinician providing revisions in treatment as appropriate.</li><li>Serves as a liaison between providers and Director of Digital Health to optimize and grow remote services at CORA.</li><li>Maintains regular reporting and data analysis of regional service metrics.</li><li>Participates in program development and marketing efforts as directed by the Director of Digital Health.</li></ul> CORA Physical Therapy is an Equal Opportunity/Affirmative Action employer. We are committed to building a team that represents a variety of backgrounds, experiences, and perspectives.

CORA Physical Therapy

Physical Therapist - Digital Health Specialist - Hybrid Role

Artificial Intelligence (AI)

Data Analysis

Disability Insurance

Electronic Medical Records

Healthcare

Homeland Security

Identify Issues

Leadership

Life Insurance

Marketing

Mentoring

Metrics

Neurology

Neuromuscular

Operational Support

Orthopedics

Outpatient Care

Patient Care

Physical Therapy

Quality of Care

RMON

Service Delivery

Staff Requirements

Team Building

Team Lead/Manager

Telehealth

Treatment Plan

Tuition Reimbursement

Work From Home

Crelate

OTHER

This combination of skill and knowledge results in improved patient outcomes, higher quality services and reduced cost of care for hospitals, blood centers, hospital systems, research and educational institutions, and other health care providers. Versiti brings together outstanding minds with unparalleled experience in transfusion medicine, transplantation, stem cells and cellular therapies, oncology and genomics, diagnostic lab services, and medical and scientific expertise.

Overview:
Versiti is a fusion of donors, scientific curiosity, and precision medicine that recognize the gifts of blood and life are precious. We are home to the world-renowned Blood Research Institute, we enable life saving gifts from our donors, and provide the science behind the medicine through our diagnostic laboratories. Versiti brings together outstanding minds with unparalleled experience in transfusion medicine, transplantation, stem cells and cellular therapies, oncology and genomics, diagnostic lab services, and medical and scientific expertise. This combination of skill and knowledge results in improved patient outcomes, higher quality services and reduced cost of care for hospitals, blood centers, hospital systems, research and educational institutions, and other health care providers. At Versiti, we are passionate about improving the lives of patients and helping our healthcare partners thrive.

Position Summary:
Team Lead Call Center – Aurora, IL In-Office and Remote days are required (not fully remote)Stable Hours • Bi-Weekly Pay • Paid Training • Growth Opportunities If you’re looking for a stable job with predictable hours and a team that supports you, this could be a great fit. We’re hiring a Team Lead for our Call Center in Indianapolis.  This position is great for someone who wants to continue their strong customer‑service skills, grow their careers, and work in a positive, team‑focused environment.  If you want stability, support, and a place to grow, we’d love to talk with you. What You’ll Do:<ul style="margin-top:0in"><li>Provide coaching to our call center agents</li><li>Liaise between leadership and staff and act as a back-up to management</li><li>Provide friendly, professional service on every call</li><li>Follow clear processes and training to support blood donor needs</li><li>Work with a supervisor who’s invested in your success</li></ul>What We Offer:<ul style="margin-top:0in"><li>Predictable and consistent schedules</li><li>Paid training — we teach you everything you need to know</li><li>Supportive supervisors and a team‑oriented culture</li><li>Benefits package (medical, dental, vision, PTO, 401K.)</li></ul>What We’re Looking For:<ul style="margin-top:0in"><li>Strong communication skills</li><li>Comfort using computers and learning new systems</li><li>Reliability and a confident mindset</li><li>Call Center experience is required</li></ul> Schedule:Monday-Tuesday 11:30am-8:00pm, Wednesday-Thursday 8:00am-5:30pm, Rotating Friday 8:00am-4:30pm and Saturday 8:00am-1:00pm Location:Aurora, IL   - Position requires In-office and remote days

Total Rewards Package:
Compensation The target salary for this position is $23.05 per hour.  The target salary is based on internal averages. Versiti sets salary ranges aligned to local markets in which the job is performed. Compensation decisions take into account internal salary averages and differentiation based on education, experience, skills, and performance. Specific salary and benefits information is shared at the time of the phone screening based on your location and qualifications. Benefits Versiti provides a comprehensive benefits package based on your job classification. Full-time regular employes are eligible for Medical, Dental, and Vision Plans, Paid Time Off (PTO) and Holidays, Short- and Long-term disability, life insurance, 7% match dollar for dollar 401(k), voluntary programs, discount programs, others.

Responsibilities:
<ul><li>Demonstrates Versiti core values and displays the highest level of customer service to internal/external customers</li><li>Responsible for all channel assignments as well as special event needs, which includes special appeals related to general shortage, community crisis, blood type need, etc.</li><li>Recruits donors by promoting the opportunity to donate with Versiti Blood Centers</li><li>Makes reminder phone calls to donors regarding appointments set for media and or special event drives.</li><li>Interprets reports to accurately communicate results to staff</li><li>Performs administrative/clerical duties, as assigned, in order to complete tasks related to the department’s operation (ex. updating donor profiles, data entry)</li><li>Assists new associates in becoming familiar with the position, including new hire training.</li><li>Assists with on-going continuing education and development of staff</li><li>Ensures Contact Center associates are present and productive; communicates concerns with supervisors</li><li>Works with management to perform opening/closing duties</li><li>Assists management in monthly coaching sessions to correct performance problems and achieve desired results.</li><li>Perform some supervisory tasks in the absence of a supervisor, but will not deliver disciplinary action.</li><li>Performs other departmental duties as required, such as assistance with daily huddle board, preparation of department materials, campaigns, contests, etc.</li><li>Performs other duties as assigned</li><li>Complies with all policies and standards</li></ul>

Qualifications:
Education<ul><li>High School Diploma or equivalent required</li></ul>Experience<ul><li>Customer service experience required</li><li>1-3 years multi-channel, contact center experience preferred (phone, email, text) preferred</li></ul>Knowledge, Skills and Abilities<ul><li>General understanding of Versiti mission and operation</li><li>Excellent verbal and written communication skills</li><li>Good attention to detail and accuracy</li><li>Results-oriented</li><li>Must be organized & understand how to prioritize tasks</li><li>Proven persuasion skills with ability to handle opposition</li><li>Ability to multi-task and proactively communicate progress/obstacles</li><li>Strong intrapersonal skills and relationship-building</li><li>Proficient computer skills (Microsoft Office) and ability to learn job-specific applications</li></ul>Tools and Technology<ul><li>Personal Computer (desktop, laptop, tablet) required</li><li>Microsoft Office products required</li><li>Must learn contact center-specific programs (HemaTerra) required</li></ul> #AJ123

Versiti, Inc.

Call Center Team Lead - Hybrid - Monday-Tuesday 11:30am-8:00pm, Wednesday-Thursday 8:00am-5:30pm, Rotating Friday 8:00am-4:30pm and Saturday 8:00am-1:00pm

Hybrid Education Jobs in Geneva, IL

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Hybrid Education Jobs in Geneva, IL

Part-Time Hybrid Remote Customer Service Representative Ilene Semanic - State Farm Agency

Physical Therapist - Digital Health Specialist - Hybrid Role CORA Physical Therapy

Call Center Team Lead - Hybrid - Monday-Tuesday 11:30am-8:00pm, Wednesday-Thursday 8:00am-5:30pm, Rotating Friday 8:00am-4:30pm and Saturday 8:00am-1:00pm Versiti, Inc.

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