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Trust & Safety organization's mission is to make Chime the most trusted financial partner by safeguarding member assets, ensuring regulatory excellence, and enhancing the tools and processes that protect our community, while delivering a seamless experience that works reliably for our members. In this role, you will work closely with product managers, risk, engineers, product & lifecycle marketing, and operational stakeholders to foster a data-driven product development culture, advise our product roadmaps, and build a deep understanding of member behavior.

About the roleAs a Trust & Safety Product Analyst, you will have the opportunity to develop, test, launch and scale member banking experience products that build security awareness and adoption, keeping our members and Chime safe. Trust & Safety organization's mission is to make Chime the most trusted financial partner by safeguarding member assets, ensuring regulatory excellence, and enhancing the tools and processes that protect our community, while delivering a seamless experience that works reliably for our members. Through experimentation, user behavioral analysis, sophisticated statistical and data science modeling, and dashboards development, you will surface product insights and recommendations that will increase engagement, and retention of our members.In this role, you will work closely with product managers, risk, engineers, product & lifecycle marketing, and operational stakeholders to foster a data-driven product development culture, advise our product roadmaps, and build a deep understanding of member behavior.The base salary offered for this role and level of experience will begin at $140,670.00 and up to $195,400.00. Full-time employees are also eligible for a bonus, competitive equity package, and benefits. The actual base salary offered may be higher, depending on your location, skills, qualifications, and experience.In this role, you can expect to<ul><li>Partner widely with product, engineering, research, and design to translate your insights to guide product development. You'll use data to help the organization understand how members are interacting with Chime and convert that to business and experience implications.</li><li>Lead experimentation by providing mentorship on how they should be run, defining success metrics and data requirements, evaluating impact, and providing strategic direction.</li><li>Drive roadmap, analysis and metric ideation, and strategic discussions with stakeholders.</li><li>Keep a pulse on performance metrics and KPIs. You will be positioned to have a view of the business, product, and member base and encouraged to understand and explain trends.</li><li>Foster a data-driven, test-and-learn culture with your passion for telling stories with data - not only surfacing insights but also presenting those insights and recommendations to encourage and inspire change.</li><li>Collaborate with analysts and other functions to help bridge business questions and technical (data / computational) solutions.</li></ul>To thrive in this role, you have<ul><li>5-7 years in data-focused roles (post-internship), building analytical infrastructure and data tools that support a wide audience and facilitate decisions of trade-offs. B2C product analytics and FinTech experience preferred.</li><li>Experience leading experimentation, statistical analysis, and sophisticated measurement (e.g. causal inference) E2E to guide decision making.</li><li>Expertise in SQL - you innately translate business questions to queries, understand the edge cases of joins, and can explore a warehouse to find data most appropriate to the problem.</li><li>Familiarity in R or python - you write reproducible code and have a tendency toward automation.</li><li>Hands-on experience with BI/Visualization tools (Looker, Tableau, PowerBI, etc).</li><li>Experience building metric frameworks to understand user behaviors.</li><li>Ability to think holistically to solve business problems at hand and navigate through ambiguity.</li><li>Excellent stakeholder management skills, with a record of working cross-functionally to achieve results.</li><li>A focus on impact - you don't stop with just recommendations but ensure to see work through to changing the business.</li></ul>#LI-Hybrid #LI-AM1A little about usAt Chime, we believe that everyone can achieve financial progress. We created Chime\u2014a financial technology company, not a bank*\u2014on the premise that core banking services should be helpful, easy, and free. Through our user-friendly tools and intuitive platforms, we empower our members to take control of their finances and work towards their goals. Whether it's starting a savings account, purchasing a first car or home, launching a business, or pursuing higher education, we're proud to have helped millions unlock their financial potential.We're a team of problem solvers, dreamers, and builders with one shared obsession: our members. From day one, Chimers have worked tirelessly to out-hustle and out-execute competitors to bring our mission to life. Their grit and determination inspire us to work harder every day to deliver the very best experience possible. We each bring an owner's mindset to our work, refusing to be outdone and holding ourselves accountable to meet and exceed the highest bars for our teams, our company, and our members.We believe in being bold, dreaming big, and taking risks, while also working together, embracing our diverse perspectives, and giving each other honest feedback. Our culture remains deeply entrepreneurial, encouraging every Chimer to see themselves as stewards of our mission to help everyday Americans unlock their financial progress.We know that to achieve our mission, we must earn and keep people's trust\u2014so we hold ourselves to the highest standards of integrity in everything we do. These aren't just words on a wall\u2014our values are embedded in every aspect of our business, serving as a north star that guides us as we work to help millions achieve their financial potential.Because if we don't\u2014who will?<ul><li>Chime is a financial technology company, not a bank. Banking services provided by The Bancorp Bank, N.A. or Stride Bank, N.A., Members FDIC.</li></ul>What we offer for our full-time, regular employees<ul><li>Our in-office work policy is designed to keep you connected - with four days a week in the office and Fridays from home for those near one of our offices, plus team and company-wide events depending on location. Whether you're coming in regularly or are part of our fully remote program, you'll stay engaged with your work and teammates.</li><li>In-office perks including backup child, elder, and/or pet care, plus a subsidized commuter benefit to support your regular commute</li><li>Competitive salary based on experience</li><li>401k match plus great medical, dental, vision, life, and disability benefits</li><li>Generous vacation policy and company-wide Chime Days, bonus company-wide paid days off</li><li>1% of your time off to support local community organizations of your choice</li><li>Annual wellness stipend to use towards eligible wellness related expenses</li><li>Up to 24 weeks of paid parental leave for birthing parents and 12 weeks of paid parental leave for non-birthing parents</li><li>Access to Maven, a family planning tool, with $15k lifetime reimbursement for egg freezing, fertility treatments, adoption, and more.</li><li>In-person and virtual events to connect with your fellow Chimers\u2014think cooking classes, guided meditations, music festivals, mixology classes, paint nights, etc., and delicious snack boxes, too!</li><li>A challenging and fulfilling opportunity to join one of the most experienced teams in FinTech and help millions unlock financial progress</li></ul>Perks also available to Chime Interns.We know that great work can't be done without a diverse team and inclusive environment. That's why we specifically look for individuals of varying strengths, skills, backgrounds, and ideas to join our team. We believe this gives us a competitive advantage to better serve our members and helps us all grow as Chimers and individuals.Chime is proud to be an Equal Opportunity Employer. We consider qualified applicants without regard to race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, marital or family status, disability, genetic information, veteran status, or any other legally protected basis under provincial, federal, state, and local laws, regulations, or ordinances. We will also consider qualified applicants with criminal histories in a manner consistent with the requirements of state and local laws, including the San Francisco Fair Chance Ordinance, Cook County Ordinance, NYC Fair Chance Act, and the LA City Fair Chance Ordinance, and consistent with Canadian provincial and federal laws. If you have a disability or special need that requires accommodation during any stage of the application process, please contact: benefits@chime.com.To learn more about how Chime collects and uses your personal information during the application process, please see the Chime Applicant Privacy Notice.

Chime USA, Inc.

Senior Data Analyst, Trust & Safety

Analysis Skills

Animal Care

Automation

Banking Services

Business Intelligence

Cook Dishes

County Ordinances

Cross-Functional

Customer/Consumer Behavior

Data Analysis

Data Modeling

Data Science

Data Warehousing

Embedded Systems

Entrepreneurship

Federal Deposit Insurance Corp (FDIC)

Federal Laws and Regulations

Finance

Higher Education

Leadership

Looker

Mentoring

Metrics

Music

Painting (Facilities and Maintenance)

Performance Metrics

Power BI

Problem Solving Skills

Product Development

Product Documentation

Product Engineering

Product Lifecycle

Product Marketing

Product Planning

Product Safety

Provincial Laws and Regulations

Purchasing/Procurement

Python Programming/Scripting Language

R Programming Language

Regulations

Reporting Dashboards

Requirements Management

Risk Management

SQL (Structured Query Language)

State Laws and Regulations

Statistics

Strategic Planning

Tableau

Test Plan/Schedule

User Documentation

eCommerce

By combining global corporate cards and banking with intuitive spend management, bill pay, and travel software, Brex enables founders and finance teams to accelerate operations, gain real-time visibility, and control spend effortlessly. Build and maintain dashboards and self-service reporting tools that enable business teams to independently track performance, identify risks, and make data-driven decisions.

YEAR

Why join usBrex is the intelligent finance platform that enables companies to spend smarter and move faster in more than 200 markets. By combining global corporate cards and banking with intuitive spend management, bill pay, and travel software, Brex enables founders and finance teams to accelerate operations, gain real-time visibility, and control spend effortlessly. Brex's AI-native automation and world-class service eliminate manual expense and accounting tasks for customers so they can focus on what matters most. Tens of thousands of the worlds best companies run on Brex, including DoorDash, Coinbase, Robinhood, Zoom, Plaid, Reddit, and SeatGeek.Working at Brex allows you to push your limits, challenge the status quo, and collaborate with some of the brightest minds in the industry. We're committed to building a diverse team and inclusive culture and believe your potential should only be limited by how big you can dream. We make this a reality by empowering you with the tools, resources, and support you need to grow your career.Data at BrexThe Data organization develops insights, models, and data infrastructure for teams across Brex, including Sales, Marketing, Product, Engineering, and Operations. Our Data Scientists, Analysts, and Engineers work together to make data-and insights derived from data-a core asset across the company.What you'll doAs a senior Data Analyst (DA III), you will own the end-to-end analytics lifecycle for one or more business areas at Brex. You'll go beyond building dashboards-you'll frame the right questions, design rigorous analyses, apply statistical methods, and translate your findings into clear recommendations for leadership. You will also serve as a technical leader on the Data Analytics team, mentoring more junior analysts and helping define the standards and best practices that elevate the team's work.This role sits at the intersection of analytics, analytics engineering, and business strategy. You'll work in a modern data stack environment and partner closely with Data Scientists, Data Engineers, and senior leaders across the organization.Where you'll workThis role will be based in our San Francisco office. We are a hybrid environment that combines the energy and connections of being in the office with the benefits and flexibility of working from home. We currently require a minimum of three coordinated days in the office per week, Monday, Wednesday and Thursday. As a perk, we also have up to four weeks per year of fully remote work!ResponsibilitiesOwn the analytics lifecycle for assigned business areas: from problem framing and data sourcing through analysis, insight generation, and stakeholder presentation.Build and maintain dashboards and self-service reporting tools that enable business teams to independently track performance, identify risks, and make data-driven decisions.Write production-quality SQL and Python code to extract, transform, and analyze data at scale.Collaborate with Data Engineers and Data Scientists to develop and maintain analytical data models, improve data pipelines, and ensure data quality across the organization.Partner with leadership across Sales, Operations, Product, Finance, and other departments to identify high-impact analytical opportunities and deliver actionable recommendations.Mentor other data analysts and contribute to the development of team standards, documentation, code review practices, and analytical frameworks.Proactively identify gaps in data infrastructure, propose improvements, and contribute to the evolution of the team's tooling and processes.Requirements5+ years of experience in data analytics, business intelligence, or a related quantitative role.3+ years of experience partnering directly with Sales, Operations, Product, or equivalent business teams as an embedded analytics partner.Advanced SQL proficiency, including CTEs, window functions, performance optimization, and working across complex data models.Proficiency in Python for data analysis, automation, and modeling (Pandas, NumPy, scikit-learn, or similar).Experience with cloud data warehouses, particularly Snowflake (BigQuery and Databricks also valued).Hands-on experience with BI and data visualization tools (Looker, Tableau, Hex, or similar).Strong stakeholder management skills-proven ability to present complex technical findings to non-technical audiences.Experience with generative AI and LLM-based tools (Claude Code, Cursor, GitHub Copilot) to perform and accelerate analyses, automated reporting, and build self-service data tools.Bonus pointsDemonstrated experience applying statistical methods to business problems (e.g., regression, classification, A/B testing).Experience with dbt for data modeling and transformation.Experience building and maintaining data pipelines using orchestration tools such as Airflow.Experience working with APIs for data ingestion and integration.Familiarity with version control systems (Git).Experience in fintech, financial services, or payments.Track record of leading cross-functional analytics projects from scoping through delivery.CompensationThe expected salary range for this role is $114,192 - $142,740. However, the starting base pay will depend on a number of factors including the candidate's location, skills, experience, market demands, and internal pay parity. Depending on the position offered, equity and other forms of compensation may be provided as part of a total compensation package.Brex LLC is a wholly owned subsidiary of Capital One, N.A.Please be aware, job-seekers may be at risk of targeting by malicious actors looking for personal data. Brex recruiters will only reach out via LinkedIn or email with abrex.comdomain. Any outreach claiming to be from Brex via other sources should be ignored.

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Senior Data Analyst, Trust & Safety Chime USA, Inc.

Data Analyst III Brex Inc

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