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Defines agency’s change management and transition communication requirements and performance metrics with a focus on mitigating adoption risks and satisfying customer information needs Identify agency stakeholder groups, assess stakeholder information needs, and prepare communication planning materials outlining key messages, methods, and timing by stakeholder group. Censeo is seeking a consultant to serve as a Customer Engagement Manager to support the GSA and other federal client agencies by providing customer engagement and operations planning support to customer agencies transitioning to the GO.gov e-gov travel services (ETS) shared service.

YEAR

Position OverviewFederal SAP Concur Implementation Project ManagerThe Position:Censeo is seeking a consultant to serve as a Customer Engagement Manager to support the GSA and other federal client agencies by providing customer engagement and operations planning support to customer agencies transitioning to the GO.gov e-gov travel services (ETS) shared service. The consultant will be part of the GO.gov Program Management Office (PMO) and will have responsibility for a portfolio of federal civilian agencies requiring transition support. Responsibilities:<ul><li>Operates as the lead point of contact for a portfolio of GO.gov customer agencies</li><li>Guides agency transition planning meetings and tracking of issues/ resolutions</li><li>Coordinates responses to agency issues with the MSP and solution management team</li><li>Advocates for the timely and successful delivery of GO.gov solution improvements according to customer needs and objectives</li><li>Develops and manages customer account profiles, coordinates agency participation in GO.gov customer/user workshops, testing activities, and other coordinating meetings.</li><li>Applies T&E or other business system project management experience to communicate and coordinate resolution to complex project issues involving technical topics including software/solution validation, business system integration, and security accreditation activities.</li><li>Tracks progress using common project management schedule software and tracking tools for logging and reporting status on issues, actions, and risks. </li><li>Applies waterfall and agile management methods to help agencies align plans with PMO-developed transition plans.  </li><li>Supports task planning, elaboration and re-prioritization based on new information, and adapting plans to meet project deadlines.</li><li>Develops a gap analysis between agency requirements and GO.gov functionality to identify potential risks</li><li>Represents the agency’s interests by promoting agency-specific needs, surfacing critical issues early, and identifying gaps in resources or information provided by GO.gov</li><li>Applies business process re-engineering to optimize implementation of the GO.gov solution and ensure federal T&E compliance</li><li>Defines agency’s change management and transition communication requirements and performance metrics with a focus on mitigating adoption risks and satisfying customer information needs Identify agency stakeholder groups, assess stakeholder information needs, and prepare communication planning materials outlining key messages, methods, and timing by stakeholder group</li><li>Supports all aspects of the engagement including overseeing Technology project management, Change management and Transition Communication support, Go-Live Readiness, and User Adoption and Proficiency support.</li></ul>The Ideal Candidate: At Censeo, we are looking for unique candidates whose passion and enthusiasm will help shape Censeo’s client insights and workplace culture. Our staff have a wide range of backgrounds, areas of expertise, personality types, and favorite breakfast foods. Our client and cultural successes are rooted in our team’s innovation, creative problem solving, and collaboration. The unique perspective that you bring and the way you tackle problems are much more important to us than what’s printed on your diploma. We believe a successful Subject Matter Expert will have: <ul><li>Bachelors degree in business administration, public policy or related subject matter field</li><li>Minimum 5 years experience in consulting, federal service, and/or related field, preferably supporting internal or external customers or clients</li><li>Minimum 5 years experience supporting SAP Concur Travel & Expense implementation and support (ideally within the federal government)</li><li>Strong understanding of Travel Service programs, policy, and technology, ideally with E-Gov Travel</li><li>Experience with Travel and Expense Business and Process Analysis</li><li>Experience with technology integrations preferred</li><li>Strong analytical and problem-solving abilities with keen attention to detail</li><li>Excellent communication and interpersonal skills for stakeholder collaboration</li></ul>The Company:Censeo Consulting Group is a top Washington D.C. based management consulting firm dedicated to helping public sector and non-profit clients build operational excellence, deliver better outcomes, and lower cost. We take a personalized approach to strategic consulting to solve our clients’ most complex problems and build operational excellence that transforms their organizations, allowing them to better deliver on their public and social missions. At Censeo, our award-winning culture means you’ll join a tight-knit community of 75 brilliant and passionate colleagues. We are advocates for a better functioning public sector, and we’re also good friends who know the names of each other’s dogs. Our philosophy is horizontal, not hierarchical, and our open-door policy encourages a culture of entrepreneurship at all levels. We share successes, make decisions together, and foster an environment for those with initiative to lead. Our colleagues bring their own unique personalities to work every day and use them to help shape our growing firm in ways that reach far beyond client projects. The Location:Censeo Consulting Group is based in Washington D.C., a fantastic city for working professionals. We work in a hybrid setting with flexibility to work from home and work in our office conveniently located in the heart of downtown, just a few blocks away from the White House. And with many of our clients also based in D.C., we have the luxury of leaving for a meeting and being back in the office in time for post-work happy hours, team dinners, and game nights. The Fine Print:<ul><li>Remote or Hybrid Opening </li><li>Salary Range: $90,000-$140,000 (depending on experience)</li><li>Expected travel 0-10%; may increase based on business needs </li><li>Essential Physical Functions</li><li>Sitting: Particularly for sustained periods of time</li><li>Light Carrying: Physically transporting items weighing less than 15 pounds from one location to another</li><li>This is a contracted role for an RFI Opportunity </li></ul>Censeo offers a competitive compensation and benefits package, including paid vacation and sick leave, flexible and remote work opportunities, and tuition and training reimbursement. Censeo is an equal opportunity employer. We are committed to providing equal opportunity to all applicants and employees in full compliance with all applicable state and federal laws prohibiting discrimination on the basis of race, color, age, gender, religion, national origin, disability, protected veteran status, or any other class protected by applicable state or federal law. #LI-RemoteJoin Our Award-Winning Culture!Our passion wins awards. But don’t just take it from us… <ul><li>2023 Vault #9 Best Consulting Firm for Work/Life Balance </li><li>2023 Vault #23 Best Consulting Firm for Overall Diversity</li><li>2023 Management Consulted #3 Best Boutique Firms in Washington DC</li><li>2022 Vault #41 Best Overall Consulting Firm to Work For</li><li>2020 Vault #21 Best Boutique Consulting Firm </li><li>2019 Ivy Exec #7 Best Boutique Consulting Firm </li><li>2018 Consulting Magazine Best Small Firms to Work For  </li><li>2017 Vault #12 Best Boutique Consulting Firm </li><li>2016 Forbes Best Management Consulting Firms in America </li><li>2015 Washington Business Journal’s Philanthropy</li></ul>

Censeo Consulting Group

Federal SAP Concur Implementation Project Manager - Remote

Agile Programming Methodologies

Analysis Skills

Business Administration

Business Analysis

Business Processes

Business Solutions

C Programming Language

Change Management

Communication Skills

Consulting

Cost Control

Customer Acquisition

Customer Satisfaction

Customer Support/Service

Customer/Client Research

Detail Oriented

Develop and Maintain Customers

Diversity

Establish Priorities

Federal Government

Federal Laws and Regulations

Gap Analysis

Government

Identify Issues

Internet/Online Service

Interpersonal Skills

Lead Generation

Management Consulting

Materials Planning

Needs Assessment

Nonprofit

Operational Support

Operations Planning

Performance Metrics

Plan Meetings

Problem Solving Skills

Process Analysis

Process Engineering

Project Management Software

Project Schedule

Project Tracking

Project/Program Management

Public Policy

Reimbursement

Requirements Management

Risk Analysis

Risk Management

Software Validation

State Laws and Regulations

System Integration (SI)

Systems Administration/Management

Team Player

Technical Leadership

Time Management

Waterfall Model of Software Development

Willing to Travel

Ivy Exec

FULL_TIME

FEED

OTHER

Rice has a 6-to-1 undergraduate student-to-faculty ratio, and a residential college system, which supports students intellectually, emotionally and culturally through social events, intramural sports, student plays, lectures series, courses and student government. Lead training and development sessions designed for faculty, staff, postdocs, graduate students, and/or undergraduate students on topics related to the development of proposals for external grant funds .

Special Instructions to Applicants: All interested applicants should attach a resume in the Supporting Documents section of the application, preferably in a PDF format to avoid any formatting issues. About Rice: Boasting a 300-acre tree-lined campus in Houston, Texas, Rice University is ranked among the nation's top 20 universities by U.S. News & World Report. Rice has a 6-to-1 undergraduate student-to-faculty ratio, and a residential college system, which supports students intellectually, emotionally and culturally through social events, intramural sports, student plays, lectures series, courses and student government. Developing close-knit, diverse college communities is a strong campus tradition, which is why Rice is highly ranked for best quality of life and best value among private universities. Rice is also a wonderful place to work. Rice faculty, staff and students share values that are essential to our success as a healthy community. Those values guide our decisions and behaviors and shape Rice's culture. They come through in the way we treat each other and the welcome we extend to our visitors. These values can be recalled simply by our name - RICE - Responsibility, Integrity, Community and Excellence. Position Summary: The Wiess School of Natural Sciences is seeking a Proposal Preparation Specialist to provide advanced and varied support to departments to facilitate the grant proposal development process and track activities. They will lead and advise faculty and research personnel on how to plan, prepare, and write grant proposals to enable highly competitive extramural research funding (e.g. federal agencies, state agencies, industry, or foundations). Reporting directly to the Associate Director of Pre-Award Research Administration in the Wiess School of Natural Sciences, this role will play a vital role in facilitating effective communication and collaboration. Ideal Candidate Statement: The ideal candidate should exhibit strong independent and analytical thinking skills to excel in a fast-paced, deadline-driven environment. Furthermore, the candidate must possess a thorough understanding of relevant federal and state statutes, regulations, policies, and procedures, along with the ability to interpret those established by other sponsoring organizations. Workplace Requirements : We offer the flexibility of hybrid or fully remote work. Please note that fully remote eligibility is limited to residents of approved states. Hybrid roles integrate on-campus and remote work to foster both independence and collaboration. In accordance with Rice Policy 440 , work arrangements are subject to periodic review and adjustment. Annual Hiring Range:$75,000 minimum, with the hiring salary commensurate with experience. This is an Exempt (salaried) position and under FLSA are not eligible for overtime. Minimum Requirements: <ul><li> Bachelor's Degree <ul><li> In lieu of the education requirement, additional related experience, above and beyond what is required, on an equivalent year-for-year basis may be substituted. </li></ul></li><li> Three or more (3+) years of experience in Pre-Award Research Administration (i.e., grant proposal preparation and submission to various governmental agencies such as NSF, DOD, DOE, DARPA, NIH, etc.) </li></ul>Skills: <ul><li> Initiative and ability to work independently and as a team member </li><li> Excellent interpersonal skills, both written and verbal </li><li> Excellent administrative and organizational skills and the ability to prioritize one's own workload </li><li> Strong critical thinking skills </li><li> Excellent writing and editing skills </li><li> Ability to work under deadline pressure </li></ul>Preferences: <ul><li> 5+ years of experience in Pre-Award Research Administration in a university setting. </li><li> Demonstrated experience with large-scale, complex federal funding proposals (e.g., DARPA, ARPA-H or similar agencies). </li><li> Certified Research Administrator (CRA) </li></ul>Essential Functions: <ul><li> Efficiently evaluate Funding Opportunity Announcements, develop proposal preparation timelines, templates, checklists, and track proposal development efforts. </li><li> Understand, explain, and clarify various agency's proposal requirements and review processes. </li><li> Develop and analyze proposal budgets in accordance with sponsor guidelines and University research policies. </li><li> Organize and facilitate faculty teams to prepare large-scale, complex, multidisciplinary proposals, including collaborative opportunities across the University and multi-research organizations. </li><li> Research and assist in writing non-technical content of proposals. </li><li> Perform careful review of the scientific, technical, and/or scholarly narrative sections of proposals to ensure compliance with sponsor requirements and with research policies of the University. </li><li> Serve as a liaison with faculty, administrators, and the Office of Sponsored Projects (OSP) to ensure timely and successful proposal submissions. </li><li> Develop professional written communications to sponsor agencies, organizations, and key stakeholders. </li><li> Interact and collaborate with agencies, faculty, and departmental award management staff to support the successful life cycle of funded projects. </li><li> Lead training and development sessions designed for faculty, staff, postdocs, graduate students, and/or undergraduate students on topics related to the development of proposals for external grant funds </li><li> Assist in preparing ad hoc administrative projects such as proposal archives, reports and proposal writing tips. </li><li> Prepare and update proposal documents (revised budgets, JIT documentation, etc.) as needed prior to execution of an award. </li><li> Perform all other duties as assigned </li></ul>Additional Functions <ul><li> Informs the principal investigator (PI) of all proposal preparation requirements and ensures guidelines are followed for proposal formatting, all documents required, and submission requirements. </li><li> Monitors compliance with agency and University regulations regarding submission; verifies all financial information </li></ul>Rice University HR | Benefits: https://knowledgecafe.rice.edu/benefits Rice Mission and Values: Mission and Values | Rice University Rice University is committed to ensuring Equal Employment Opportunity and welcoming the fullness of diversity into our candidate pools. Rice considers qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national or ethnic origin, genetic information, disability, or protected veteran status. Rice also provides reasonable accommodations to qualified persons with disabilities. If an applicant requires a reasonable accommodation for any part of the application or hiring process, please get in touch with Rice University's Human Resources Office via email at facstaffada@rice.edu for support. If you have any additional questions, please email us at jobs@rice.edu . Thank you for your interest in employment with Rice University.

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Federal SAP Concur Implementation Project Manager - Remote Censeo Consulting Group

Proposal Preparation Specialist Rice University

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