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As a member of the Digital Engineering Solutions team, the Design Practice group will also collaborate closely the business units project delivery teams and discipline experts to identify, prioritize and advance design practice initiatives. In addition, during employment individuals may be required by CDM Smith or a CDM Smith client to successfully complete additional background checks, including motor vehicle record as well as drug testing.

<p><strong>44560BR</strong></p><p><strong>Requisition ID:</strong></p><p>44560BR</p><p><strong>Business Unit:</strong></p><p>COR</p><p><strong>Job Description:</strong></p><p>CDM Smith is seeking a Design Practice Manager to join our Digital Engineering Solutions team. This individual will lead the Design Practice group, helping to drive the firm's digital transformation through the strategic implementation of digital design tools, technologies and processes. This group plays a key role in advancing digital enablement programs and technology execution plans that enhance design workflows across our architecture, engineering, and construction (AEC) disciplines. This role also involves collaborating with cross-functional teams to ensure seamless integration of various technologies and communicating effectively with stakeholders to drive project success. This position is ideal for someone who has demonstrated excellence in digital design technologies and processes, has applied them across a variety of AEC practices, and thrives on identifying, developing, and establishing standards, workflows, and training programs. The Design Practice Manager will lead rollout efforts and champion adoption across the organization. As a member of the Digital Engineering Solutions team, the Design Practice group will also collaborate closely the business units project delivery teams and discipline experts to identify, prioritize and advance design practice initiatives. This includes translating strategic objectives and operational challenges into actionable insights that align with broader digital strategies.</p><p>The ideal candidate will have a proven record in the field of design practice, with a mindset of continuous learning and curiosity leading to tangible results.</p><p>Under the direction of the Digital Practice Leader, the duties and responsibilities for this position include:</p><p>• Working on the cutting edge of digital tools and technologies, developing standards, processes and workflows for applications by Autodesk and Bentley, and other design applications and plug-ins that can benefit the AEC practices at CDM Smith.</p><p>• Maintaining consistent and documented standards, processes, workflows, and best practices for CDM Smith's AEC digital tools and technologies in alignment with the broader digital enablement strategy Ability to communicate thoughts and technical ideas in an accessible and easy-to-understand manner.</p><p>• Eagerness to learn and work as part of a multidisciplinary team across a global practice.</p><p>• Display excellent interpersonal skills to build quality relationships with the team and across the organization.</p><p>• Assist on initiatives and efforts, as part of a collaborative team, with your digital tools and technologies expertise.</p><p>• Assist with the development of documentation, standards, best practices, and workflows for design practice hardware/software and digital tools and technologies in use across the business.</p><p>• Manage and oversee a team of design practice specialists, aligning the group to the Digital Engineering Solutions team's goals and objectives along with the Digital Practice Leader. This further includes providing guidance, instruction, training, and leadership skills to inspire the group to perform at their optimum, working efficiently together and maximizing the team's potential.</p><p>• Motivate and inspire a team of design practice specialists by creating an environment that promotes positive communication, encourages bonding of group members (both within the area of design technology and across the broader team as a whole), and demonstrates flexibility.</p><p>• Manages staff, evaluates performance, mentors, approves paid time off (PTO) and training, ensures human resources (HR) policies are followed and makes recommendations regarding staffing decisions.</p><p>• Present to both internal and external audiences as needed.</p><p>• Assist the business with marketing, communications, and business development descriptions and activities from a technology perspective as needed.</p><p>• Assist with internal and external website descriptions as needed.</p><p>• Perform other duties as required.</p><p>#LI-LP1</p><p>#LI-REMOTE</p><p><strong>Job Title:</strong></p><p>Manager, Design Practice</p><p><strong>Group:</strong></p><p>COR</p><p><strong>Employment Type:</strong></p><p>Regular</p><p><strong>Minimum Qualifications:</strong></p><p>• Bachelor's degree.</p><p>• 10 years of related experience with at least 2 of those years in a supervisory or leadership capacity.</p><p>• Equivalent additional directly related experience will be considered in lieu of a college degree.</p><p>Domestic and/or international travel may be required. The frequency of travel is contingent on specific duties, responsibilities, and the essential functions of the position, which may vary depending on workload and project demands.</p><p><strong>Preferred Qualifications:</strong></p><p>• Experience with Civil 3D, including corridor modeling, grading, pipe networks, and plan production workflows for transportation infrastructure projects.</p><p>• Proficiency in Bentley design tools such as OpenRoads Designer, MicroStation, and InRoads, with a strong understanding of their application in roadway and civil site design.</p><p>• Familiarity with DOT requirements and digital deliverables for transportation projects using Civil 3D and Bentley tools.</p><p>• Understanding of low-code/no-code computational design applications for implementing quality assurance frameworks including reliability, security, and scalability.</p><p><strong>EEO Statement:</strong></p><p>We attract the best people in the industry, supporting their efforts to learn and grow. We strive to create a challenging and progressive work environment. We provide career opportunities that span a variety of disciplines and geographic locations, with projects that our employees plan, design, build and operate as diverse as the needs of our clients. CDM Smith is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, pregnancy related conditions, childbirth and related medical conditions, sexual orientation, gender identity or gender expression), national origin, age, marital status, disability, veteran status, citizenship status, genetic information or any other characteristic protected by applicable law.</p><p><strong>Why CDM Smith?:</strong></p><p>Check out this video and find out why our team loves to work here! (</p><p><strong>Join Us! CDM Smith – where amazing career journeys unfold.</strong></p><p>Imagine a place committed to offering an unmatched employee experience. Where you work on projects that are meaningful to you. Where you play an active part in shaping your career journey. Where your co-workers are invested in you and your success. Where you are encouraged and supported to do your very best and given the tools and resources to do so. Where it's a priority that the company takes good care of you and your family.</p><p>Our employees are the heart of our company. As an employer of choice, our goal is to provide a challenging, progressive and inclusive work environment which fosters personal leadership, career growth and development for every employee. We value passionate individuals who challenge the norm, deliver world-class solutions and bring diverse perspectives. Join our team, and together we will make a difference and change the world.</p><p><strong>Job Site Location:</strong></p><p>United States - Nationwide</p><p><strong>Agency Disclaimer:</strong></p><p>All vendors must have a signed CDM Smith Placement Agreement from the CDM Smith Recruitment Center Manager to receive payment for your placement. Verbal or written commitments from any other member of the CDM Smith staff will not be considered binding terms. All unsolicited resumes sent to CDM Smith and any resume submitted to any employee outside of CDM Smith Recruiting Center Team (RCT) will be considered property of CDM Smith. CDM Smith will not be held liable to pay a placement fee.</p><p><strong>Amount of Travel Required:</strong></p><p>0%</p><p><strong>Assignment Category:</strong></p><p>Fulltime-Regular</p><p><strong>Visa Sponsorship Available:</strong></p><p>No - We will not support sponsorship, i.e. H-1B or TN Visas for this position</p><p><strong>Skills and Abilities:</strong></p><p>• Experience leading and managing a team of staff. Team-oriented, positive, collaborative and reliable. Proven leadership capabilities with the ability to organize, plan, prioritize, and to manage time and changing priorities.</p><p>• Expert knowledge and proven ability in the area of AEC design technologies and processes. Inquisitive, with a desire to ask questions to gain a deeper understanding of business issues. Passionate about helping AEC business lines drive their success in using design technology and processes.</p><p>• Excellent written and oral communication skills with the ability to communicate well with people from both technical and non-technical backgrounds. Ability to listen, build rapport, and credibility as a strategic and diplomatic partner with our business units.</p><p>• Innovative and able to apply critical thinking skills to generate new solutions/ideas that create value and improve processes.</p><p>• Detail oriented with the ability to assist with executing highly complex or specialized projects.</p><p><strong>Background Check and Drug Testing Information:</strong></p><p>CDM Smith Inc. and its divisions and subsidiaries (hereafter collectively referred to as “CDM Smith”) reserves the right to require background checks including criminal, employment, education, licensure, etc. as well as credit and motor vehicle when applicable for certain positions. In addition, CDM Smith may conduct drug testing for designated positions. Background checks are conducted after an offer of employment has been made in the United States. The timing of when background checks will be conducted on candidates for positions outside the United States will vary based on country statutory law but in no case, will the background check precede an interview. CDM Smith will conduct interviews of qualified individuals prior to requesting a criminal background check, and no job application submitted prior to such interview shall inquire into an applicant's criminal history. If this position is subject to a background check for any convictions related to its responsibilities and requirements, employment will be contingent upon successful completion of a background investigation including criminal history. Criminal history will not automatically disqualify a candidate. In addition, during employment individuals may be required by CDM Smith or a CDM Smith client to successfully complete additional background checks, including motor vehicle record as well as drug testing.</p><p><strong>Pay Range Minimum:</strong></p><p>$122,595</p><p><strong>Pay Range Maximum:</strong></p><p>$214,510</p><p><strong>Additional Compensation:</strong></p><p>All bonuses at CDM Smith are discretionary and may or may not apply to this position.</p><p><strong>Work Location Options:</strong></p><p>Fully Remote or Hybrid Work Options may be considered for successful candidate.</p><p><strong>Additional Pay Range Information:</strong></p><p>The pay range for this position is listed above. This pay range is a good faith estimate representative of all experience levels for this position based on the geographic location assigned to the position. Please note that pay ranges vary based on geographic location. In addition to geographic location, the company considers several other factors when extending an offer including but not limited to the role, function and associated responsibilities, the candidate's work experience, education/training and key skills.</p><p><strong>Massachusetts Applicants:</strong></p><p>It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.</p>

CDM Smith

Manager, Design Practice

Adoption

Architect Engineering and Construction (AEC) Design Software

Background Investigation

Bentley MicroStation

Best Practices

Business Development

Channel Strategies

Communication Skills

Construction Engineering

Cross-Functional

Detail Oriented

Documentation Standards

Establish Priorities

Graphic Design

Hardware Design

Human Resources

Interpersonal Skills

Leadership

Marketing Communications

Mentoring

Operational Strategy

People Management

Presentation/Verbal Skills

Process Improvement

Software Design

Software Testing

Standards Development

Team Lead/Manager

Team Player

Training Program

Web Client Plug-ins

Willing to Travel

Writing Skills

Hire Recruits

FULL_TIME

This role partners closely with leadership, internal teams, and external vendors to deliver high-quality, consistent experiences across talent development, leadership development, culture initiatives, employee engagement, onboarding, and performance management programs. Please note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs.

YEAR

<p><b>Description</b></p><p style="text-align:left"><u><b>Job Description:</b></u></p><p style="text-align:inherit"/><div><div><p><b>Title: People Programs Lead – People Services</b> </p><p><b>Fully Remote: </b>candidates in Eastern or Central Time Zones<br/><b>Required:</b> Bachelor's Degree and experience in program coordination, talent development, training, and/or education<br/> <br/><i>Please note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs. Additionally, our remote work policy includes having a dedicated, distraction-free workspace. Remote work is not a substitute for childcare, elder care, or other personal responsibilities during working hours. To view our branch locations, please visit: ioausa.com/locations</i> </p><p> <br/><b>About the Role: </b>The People Programs Lead is responsible for the successful planning, coordination, execution, and measurement of enterprise People Services programs. This role partners closely with leadership, internal teams, and external vendors to deliver high-quality, consistent experiences across talent development, leadership development, culture initiatives, employee engagement, onboarding, and performance management programs. This position serves as the operational engine behind People Services initiatives ensuring programs are effectively scheduled, communicated, and executed, while continuously improving program quality and participant experience. The People Programs Lead plays a critical role in scaling programs to support organizational growth and foster alignment with IOA’s culture and strategic priorities.</p><p/><p><b>Key Responsibilities: </b></p></div><div><p>Program Planning & Execution </p></div><div><ul><li><p>Successfully manage all aspects of assigned People Services programs, including planning, coordination, execution, and follow-up </p></li></ul></div><div><ul><li><p>Develop, maintain, and execute a master schedule/calendar for all programs, ensuring alignment across initiatives and audiences </p></li></ul></div><div><ul><li><p>Build and manage detailed program project plans, tracking milestones, timelines, and deliverables </p></li></ul></div><div><ul><li><p>Coordinate program logistics including scheduling, participant enrollment, materials, and delivery format (in-person, virtual, hybrid) </p></li></ul></div><div><p>Participant Experience & Program Delivery </p></div><div><ul><li><p>Manage end-to-end participant experience, including communications, registration, confirmations, and follow-up </p></li></ul></div><div><ul><li><p>Ensure consistency and quality across all program experiences, identifying opportunities to enhance engagement and effectiveness </p></li></ul></div><div><ul><li><p>Partner with facilitators and content owners to ensure seamless delivery of programs </p></li></ul></div><div><ul><li><p>Support or lead facilitation for select programs as needed </p></li></ul></div><div><p>Communications & Program Promotion </p></div><div><ul><li><p>Develop and execute communication and marketing plans for programs in partnership with Marketing & Communications </p></li></ul></div><div><ul><li><p>Build awareness and engagement across IOA through timely and effective communication </p></li></ul></div><div><ul><li><p>Create and distribute program-related materials, updates, and resources </p></li></ul><p>Learning Systems & Program Operations </p></div><div><ul><li><p>Execute the setup, coordination, and tracking of programs within our LMS </p></li></ul></div></div><div><div><ul><li><p>Partner with training and development to ensure learning experiences are accurately implemented, delivered and/or reflected within the system </p></li></ul></div><div><ul><li><p>Maintain data accuracy and consistency for all program-related activity and reporting </p></li></ul></div><div><ul><li><p>Collaborate to continuously enhance how systems and tools support scalability, reporting, and participant experience </p></li></ul></div><div><p>Data, Reporting & Continuous Improvement </p></div><div><ul><li><p>Track enrollment, completion, and program effectiveness metrics </p></li></ul></div><div><ul><li><p>Prepare and distribute program reports, dashboards, and insights for stakeholders </p></li></ul></div><div><ul><li><p>Gather participant feedback and evaluate program outcomes </p></li></ul></div><div><ul><li><p>Identify trends and recommend improvements to enhance program impact and scalability </p></li></ul></div><div><p>Partnerships & Stakeholder Collaboration </p></div><div><ul><li><p>Serve as primary point of contact for external vendors related to program delivery and logistics </p></li></ul></div><div><ul><li><p>Coordinate scheduling and delivery expectations </p></li></ul></div><div><ul><li><p>Partner with key stakeholders:  </p></li></ul></div><div><ul><li><p>People Services Leadership & Business Partners </p></li></ul></div><div><ul><li><p>Training & Development </p></li></ul></div><div><ul><li><p>People Analytics </p></li></ul></div><div><ul><li><p>Maintain strong relationships to ensure alignment and successful program execution </p></li></ul></div><div><p>Operational Excellence & Process Improvement </p></div><div><ul><li><p>Standardize processes, tools, and workflows across programs to support efficiency and scalability </p></li></ul></div><div><ul><li><p>Maintain and improve systems used for program tracking, scheduling, and reporting </p></li></ul></div><div><ul><li><p>Proactively identify and implement process improvements to enhance effectiveness and reduce administrative burden </p></li></ul></div></div><div><div><p>Other Responsibilities </p></div><div><ul><li><p>Maintain frequent, transparent communication regarding workload, priorities, and program status </p></li></ul></div><div><ul><li><p>Deliver outstanding service, ensuring responsiveness and proactive support for leaders and participants </p></li></ul></div><div><ul><li><p>Demonstrate a strong alignment with IOA core values and IOA behaviors contributing to a positive team culture </p></li></ul></div><div><ul><li><p>Perform other duties as assigned </p></li></ul></div><div><p/></div><div><p><b>Qualifications and Experience: </b></p></div><div><ul><li><p>Bachelor’s degree (required). Preferred in Human Resources, Organizational Development, Business, Communications, Education or related field</p></li></ul></div><div><ul><li><p>5+ years of experience in program coordination, talent development, training, or related fields </p></li></ul></div><div><ul><li><p>Strong experience managing multiple projects or programs simultaneously </p></li></ul></div><div><ul><li><p>Excellent organizational, project management, and time management skills </p></li></ul></div></div><div><div><ul><li><p>Exceptional interpersonal and communication skills </p></li></ul></div><div><ul><li><p>Experience working with learning management systems (LMS), reporting tools, and Microsoft Office Suite, with experience leveraging Workday to support program execution, tracking, and reporting preferred. </p></li></ul></div><div><ul><li><p>Ability to bring structure, organization, and consistency across multiple programs </p></li></ul></div><div><ul><li><p>Strong attention to detail while managing multiple priorities </p></li></ul></div><div><ul><li><p>Ability to analyze data and translate insights into actionable recommendations </p></li></ul></div><div><ul><li><p>Strong collaboration skills with the ability to work across functions and levels of the organization </p></li></ul></div><div><ul><li><p>Energetic self-starter with a strong work ethic and commitment to excellence </p></li></ul></div><div><ul><li><p>Positive, service-oriented mindset with a focus on continuous improvement </p></li></ul></div><div><p> </p></div><p><b>What We Offer:</b> </p><ul><li><p>Competitive salaries and bonus potential </p></li></ul><ul><li><p>Company-paid health insurance </p></li></ul><ul><li><p>Paid holidays, vacations, and sick time </p></li></ul><ul><li><p>401K with employer match </p></li></ul><ul><li><p>Professional growth and career progression opportunities </p></li></ul><ul><li><p>Respectful culture and work/family life balance </p></li></ul><ul><li><p>Community service commitment </p></li></ul><ul><li><p>Supportive teammates and a rewarding work environment </p></li></ul><p> <br/><b>What to Expect (Application Process):</b> </p><ul><li><p>30-Minute Phone Screen, Online Assessments, and Interview(s) </p></li></ul></div><p style="text-align:inherit"/><p style="text-align:left"><u><b>Salary Range</b></u></p><p>The expected pay range for this position is $70,000.00 - $85,000.00 annually, depending on experience, relevant skills, and geographic location.</p><p style="text-align:inherit"/><p style="text-align:left">Insurance Office of America is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.</p><p><b>Summary</b></p> The People Programs Lead is responsible for the successful planning, coordination, execution, and measurement of enterprise People Services programs. This role partners closely with leadership, internal teams, and external vendors to deliver high-quality, consistent experiences across talent development, leadership development, culture initiatives, employee engagement, onboarding, and performance management programs. This position serves as the operational engine behind People Services initiatives ensuring programs are effectively scheduled, communicated, and executed, while continuously improving program quality and participant experience. The People Programs Lead plays a critical role in scaling programs to support organizational growth and foster alignment with IOA’s culture and strategic priorities.

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Manager, Design Practice CDM Smith

People Programs Lead - People Services Insurance Office of America

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