Excellent communication and interpersonal skillsUpbeat personalityAbility to problem solve and think on your feetStrong computer skillsAbility to multi-task and prioritize work in a high production environmentPunctuality and strong work ethic a mustPrior experience with medical billing, patient access, healthcare front office preferredCore ExpectationsDemonstrate integrity and ethics in day-to-day tasks and decision making, operate effectively in the environment and the environment of the work group, maintain a focus on self-development and seek continuous feedback and learning opportunitiesSupport Compliance Program by adhering to policies and procedures pertaining to HIPAA, GLBA, FCRA, and other laws applicable to business practices; this includes becoming familiar with Code of Ethics, attending training as required, notifying management when there is a compliance concern or incident, HIPAA-compliant handling of patient information, and demonstrable awareness of confidentiality obligationsUS remote-based colleagues are not permitted to work from a location outside of the United States, at any time, without prior, written approval. From challenging denials and zero balance reviews to aged accounts receivable, motor vehicle accident claims, workers' compensation, Veterans Affairs, and out of state Medicaid, we take on the work that others cannot solve and deliver real results for our clients.