Help Desk Specialist I (Tier I Agent – Internal) Aretec IncHelp Desk Specialist I (Tier I Agent – Internal)Ashburn, VARemoteFull timeul style="padding:0px;list-style-type:disc;font-family:'verdana'">Perform initial investigation, triage, troubleshooting, resolution, and escalation for issues related to: CBP web‑based and client‑based applications. Competitive compensation and benefits, including: Health, Dental, and Vision Insurance.
Help Desk Specialist II (Tier II – Advanced Support) Aretec IncHelp Desk Specialist II (Tier II – Advanced Support)Ashburn, VARemoteFull timeul style="padding:0px;list-style-type:disc;font-family:'verdana'">Perform advanced remote troubleshooting for: Mobile devices and CBP mobile service environment (AirWatch/Workspace ONE). Strong knowledge of Windows OS, Active Directory, Microsoft Office 365, Outlook, and mobile device management (MDM).
Help Desk Tier I Specialist - Remote after 8 weeks of training Reston Consulting Group, Inc.Help Desk Tier I Specialist - Remote after 8 weeks of trainingSilver Spring, MDRemote$18–$20 / hourli>Set up, support, and troubleshoot hybrid meetings using Google Meet, Microsoft Teams, Cisco Webex, Zoom, and GoToMeeting. Proven ability to work successfully in a remote environment, demonstrating strong self-motivation, accountability, and time management skills.
NewHelp Desk Agent I Science Applications International CorpHelp Desk Agent IVARemoteWindows 7, Windows 10, IE 8 and IE 11, Terminal Services, VPN software, Microsoft and other commonly used commercial products (including Office 2010 Suite), strong Microsoft Outlook skills, remote access, Android and iOS support. Resolves technical problems and answers queries by telephone or self-service ticket in support of internal and/or outside customer computer hardware, software, network, system/application access, and telecommunications systems.
Service Desk Technician II Terrestris Global SolutionsService Desk Technician IIWashington, DCRemotep>As the Service Desk Technician II you will be a key person for the IT Technology Services contract, providing advanced Service Desk support by resolving workstation issues, managing accounts, maintaining secure configurations, developing support documentation, collaborating across IT teams, and recommending technology solutions that improve user productivity. You will: Perform all duties assigned to Level I Technicians, including user workstation support for desktops, laptops, 10Zig zero clients, and mobile thin clients.
Senior M365 and Exchange Administrator Science Applications International CorpSenior M365 and Exchange AdministratorVARemote$80,001–$120,000 / yearp>Key Responsibilities: Exchange and Collaboration Platform Management: Administer and maintain Exchange SE and Office 365 Exchange Online environments, including email configuration, mail flow troubleshooting, and migration projects. By providing the information below and checking the boxes referenced, you acknowledge and consent to SAIC''s Privacy Policy to include access and use of your information for the purposes of sharing your information for possible employment recruitment effects by SAIC and it''s third party vendors.
Associate Salesforce Help Desk Analyst (Remote) TT ICF International IncAssociate Salesforce Help Desk Analyst (Remote) TTReston, VARemote$67,355–$114,503 / yearp>Pay Range - There are multiple factors that are considered in determining final pay for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, geographic location, education and certifications as well as contract provisions regarding labor categories that are specific to the position. As part of our award-winning team, youll work directly with customers to troubleshoot application issues, provide guidance on how to utilize the system, collaborate with ICFs technology team to resolve issues identified and document new requirements when needed.
Help Desk Specialist Science Applications International CorpHelp Desk SpecialistDCRemote$40,001–$80,000 / yearOur robust portfolio of offerings across the defense, space, intelligence, and civilian markets includes secure high-end solutions in mission IT, enterprise IT, engineering services, and professional services. Duties generally include but are not limited to the following: Answer and respond to customers'' requests via phone and email.
System Administrator Terrestris Global SolutionsSystem AdministratorWashington, DCRemoteThis project will provide IT service desk, systems, network, and security operations support for Federal Prison Industries (UNICOR), supporting end users, Microsoft infrastructure, and mission-critical business systems in hybrid work environments. You will: Perform all duties assigned to Level I Technicians, including user workstation support for desktops, laptops, 10Zig zero clients, and mobile thin clients.