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Architect, implement, and manage Microsoft 365 services, including: Exchange Online Teams (including governance, recording, retention, and eDiscovery considerations) SharePoint Online and OneDrive Entra ID / Azure AD (identity, access control, conditional access). The Senior Technology Specialist provides advanced troubleshooting, mentors junior staff, contributes to architectural decisions, and partners with stakeholders to drive continuous improvement, operational excellence, and innovation.

CI Azumano Travel is Seneca Holdings' full-service travel management company for businesses, governments, and personal travelers. We offer 24/7 support for travelers while also supporting customers with travel expense management, policy implementation, technology solutions, business intelligence tools, and vendor negotiations. Our team of talented individuals is what makes us successful. To support our team, we provide a balanced mix of benefits and programs. Your total rewards package includes competitive pay, benefits, and perks, flexible work-life balance, professional development opportunities, and performance and recognition programs. We offer a comprehensive benefits package that includes medical, dental, vision, life, and disability, voluntary benefit programs (critical illness, hospital, and accident), health savings and flexible spending accounts, and retirement 401K plan. One of our fundamental principles is to offer competitive health and welfare benefits to our team members, providing coverage and care for you and your family. Full-time employees working at least 30 hours a week on a regular basis are eligible to participate in our benefits and paid leave programs.  We pride ourselves on our collaborative work environment and culture, which embraces our mission of providing financial and non-financial benefits back to the members of the Seneca Nation. CI Azumano is seeking a IT Manager to join our growing team. This is a remote position.The IT Manager serves as a technical expert and trusted advisor responsible for the design, implementation, optimization, and support of complex technology solutions across the organization. This role bridges strategic IT objectives with hands‑on technical execution, ensuring systems are secure, scalable, and aligned with business needs. The Senior Technology Specialist provides advanced troubleshooting, mentors junior staff, contributes to architectural decisions, and partners with stakeholders to drive continuous improvement, operational excellence, and innovation.Roles and Responsibilities include but are not limited to:Technical Leadership & Execution<ul><li>Design, implement, and maintain enterprise technology solutions across on-premise infrastructure, cloud, applications, security, and/or collaboration platforms.</li><li>Serve as a subject matter expert (SME) for assigned technologies, providing Tier 3/4 support and root‑cause analysis for complex issues.</li><li>Lead technical deployments, upgrades, integrations, and migrations with minimal disruption to operations.</li><li>Develop and enforce technical standards, configurations, and best practices.</li></ul>Architecture & Strategy<ul><li>Contribute to system architecture, technology roadmaps, and lifecycle planning.</li><li>Evaluate emerging technologies and provide recommendations aligned with business and security requirements.</li><li>Ensure solutions adhere to organizational, regulatory, and security standards (e.g., NIST, ISO, CUI, etc., as applicable).</li><li>Architect, implement, and manage Microsoft 365 services, including:</li><li><ul><li>Exchange Online Teams (including governance, recording, retention, and eDiscovery considerations) SharePoint Online and OneDrive Entra ID / Azure AD (identity, access control, conditional access)</li><li>Microsoft Defender security suite Design and enforce Microsoft 365 governance frameworks, including:</li><li><ul><li>Tenant security configuration baselines</li><li>Data classification, retention, and lifecycle policies</li><li>External sharing and guest access controls</li></ul></li><li>Lead M365 migrations, tenant consolidations, hybrid integrations, and major platform upgrades.</li><li>Serve as Tier 2/3 escalation for complex Microsoft 365 incidents impacting security, availability, or compliance.</li></ul></li></ul>Security & Compliance<ul><li>Implement security controls and configurations to protect systems and data.</li><li>Participate in vulnerability remediation, incident response, and audit readiness activities.</li><li>Support technical compliance execution for government and regulated frameworks, such as:
<ul><li>NIST SP 800 53 / 800 171</li><li>FedRAMP (supporting cloud adjacent controls)</li><li>CJIS, HIPAA, or state specific cybersecurity requirements (as applicable)</li></ul></li><li>Translate compliance requirements into technical controls, configurations, and operational processes.</li><li>Lead effort for:
<ul><li>System Security Plans (SSPs)</li><li>POA&Ms</li><li>Control implementation evidence</li><li>Audit and assessment readiness</li></ul></li><li>Ensure M365 and related systems support CUI protection, data residency, logging, auditability, and access control mandates.</li><li>Partner with security, legal, and compliance teams to address findings, risks, and remediation activities.</li></ul>Stakeholder Collaboration<ul><li>Partner with business units, vendors, and IT leadership to gather requirements and translate them into technical solutions.</li><li>Serve as a technical liaison between engineering teams and management.</li><li>Present technical concepts and recommendations to non‑technical audiences.</li></ul>Documentation & Knowledge Sharing<ul><li>Create and maintain technical documentation, diagrams, runbooks, and standard operating procedures (SOPs).</li><li>Mentor junior engineers and specialists through coaching, knowledge transfer, and technical review.</li><li>Contribute to operational maturity efforts, including automation and process optimization.</li></ul>Required Qualifications<ul><li>Bachelor's degree in Information Technology, Computer Science, or a related field (or equivalent experience).</li><li>7+ years of progressively responsible experience in enterprise IT environments.</li><li>Advanced experience in one or more of the following areas:</li><li><ul><li>Cloud platforms (e.g., Microsoft Azure, AWS)</li><li>Microsoft 365 / identity platforms</li><li>Infrastructure (compute, storage, virtualization)</li><li>Networking and security technologies</li><li>Enterprise applications and integrations</li></ul></li><li>Proven ability to troubleshoot complex, cross‑platform technical issues.</li><li>Strong documentation, communication, and collaboration skills.</li></ul>Preferred Qualifications<ul><li>Relevant certifications (e.g., Microsoft, AWS, VMware, Security+, CISSP, or equivalent).</li><li>Experience in regulated or government‑contract environments.</li><li>Experience with automation, scripting, or infrastructure‑as‑code.</li><li>Demonstrated experience leading technical initiatives or projects.</li></ul>Core Competencies<ul><li>Technical depth and problem‑solving</li><li>Systems thinking and attention to detail</li><li>Security‑first mindset</li><li>Continuous improvement orientation</li><li>Mentorship and teamwork</li><li>Ability to balance strategic thinking with hands‑on execution</li></ul> <div class="content-conclusion">Equal Opportunity Statement: Seneca Holdings provides equal employment opportunities to all employees and applicants without regard to race, color, religion, sex/gender, sexual orientation, national origin, age, disability, marital status, genetic information and/or predisposing genetic characteristics, victim of domestic violence status, veteran status, or other protected class status. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leave of absence, compensation and training. The Company also prohibits retaliation against any employee who exercises his or her rights under applicable anti-discrimination laws. Notwithstanding the foregoing, the Company does give hiring preference to Seneca or Native individuals. Veterans with expertise in these areas are highly encouraged to apply.   </div>

Seneca Holdings

IT Manager

Access Control

Amazon Web Services (AWS)

Applications Security

Architectural Services

Automation

Best Practices

Business Intelligence Software

CISSP - Certified Information Systems Security Professional

Change Control

Cloud Applications

Cloud Computing

Coaching

Communication Skills

CompTIA Security+

Computer Science

Computer Security

Continuous Improvement

Customer Support/Service

Detail Oriented

Documentation

Emerging Technology

Enterprise Application Integration (EAI)

Expense Management

Government

Government Contracts

ISO (International Organization for Standardization)

Identify Issues

Incident Response

Information Technology & Information Systems

Information/Data Security (InfoSec)

Knowledge Transfer

Leadership

Legal

Management of Information Systems/Technology (MIS)

Mentoring

Microsoft Exchange Server

Microsoft Product Family

Microsoft SharePoint

Microsoft Windows Azure

Multiplatform/Cross-Platform

Negotiation Skills

Network Security

Operational Improvement

Operations Processes

Policy Implementation

Problem Solving Skills

Process Improvement

Regulations

Regulatory Compliance

Requirements Management

Root Cause Analysis

Scripting (Scripting Languages)

Security Design

Standard Operating Procedures (SOP)

System Architecture

Systems Administration/Management

Team Player

Technical Leadership

Technical Presentation

Technical Support

Technical Writing

Travel Industry

U.S. National Institute of Standards and Technology (NIST)

VMWare

Virtualization

GreenHouseAPI

<div class="content-intro">CI Azumano is Seneca Holdings' full-service travel management company for businesses, governments, and personal travelers. We offer 24/7 support for travelers while also supporting customers with travel expense management, policy implementation, technology solutions, business intelligence tools, and vendor negotiations. Our team of talented individuals is what makes us successful. To support our team, we provide a balanced mix of benefits and programs. Your total rewards package includes competitive pay, benefits, and perks, flexible work-life balance, professional development opportunities, and performance and recognition programs. We offer a comprehensive benefits package that includes medical, dental, vision, life, and disability, voluntary benefit programs (critical illness, hospital, and accident), health savings and flexible spending accounts, and retirement 401K plan. One of our fundamental principles is to offer competitive health and welfare benefits to our team members, providing coverage and care for you and your family. Full-time employees working at least 30 hours a week on a regular basis are eligible to participate in our benefits and paid leave programs.  We pride ourselves on our collaborative work environment and culture, which embraces our mission of providing financial and non-financial benefits back to the members of the Seneca Nation. </div>CI Azumano is seeking an IT Manager to join our growing team. This is a remote position.The IT Manager serves as a technical expert and trusted advisor responsible for the design, implementation, optimization, and support of complex technology solutions across the organization. This role bridges strategic IT objectives with hands‑on technical execution, ensuring systems are secure, scalable, and aligned with business needs. The Senior Technology Specialist provides advanced troubleshooting, mentors junior staff, contributes to architectural decisions, and partners with stakeholders to drive continuous improvement, operational excellence, and innovation.Roles and Responsibilities include but are not limited to:Technical Leadership & Execution<ul><li>Design, implement, and maintain enterprise technology solutions across on-premise infrastructure, cloud, applications, security, and/or collaboration platforms.</li><li>Serve as a subject matter expert (SME) for assigned technologies, providing Tier 3/4 support and root‑cause analysis for complex issues.</li><li>Lead technical deployments, upgrades, integrations, and migrations with minimal disruption to operations.</li><li>Develop and enforce technical standards, configurations, and best practices.</li></ul>Architecture & Strategy<ul><li>Contribute to system architecture, technology roadmaps, and lifecycle planning.</li><li>Evaluate emerging technologies and provide recommendations aligned with business and security requirements.</li><li>Ensure solutions adhere to organizational, regulatory, and security standards (e.g., NIST, ISO, CUI, etc., as applicable).</li><li>Architect, implement, and manage Microsoft 365 services, including:</li><li><ul><li>Exchange Online Teams (including governance, recording, retention, and eDiscovery considerations) SharePoint Online and OneDrive Entra ID / Azure AD (identity, access control, conditional access)</li><li>Microsoft Defender security suite Design and enforce Microsoft 365 governance frameworks, including:</li><li><ul><li>Tenant security configuration baselines</li><li>Data classification, retention, and lifecycle policies</li><li>External sharing and guest access controls</li></ul></li><li>Lead M365 migrations, tenant consolidations, hybrid integrations, and major platform upgrades.</li><li>Serve as Tier 2/3 escalation for complex Microsoft 365 incidents impacting security, availability, or compliance.</li></ul></li></ul>Security & Compliance<ul><li>Implement security controls and configurations to protect systems and data.</li><li>Participate in vulnerability remediation, incident response, and audit readiness activities.</li><li>Support technical compliance execution for government and regulated frameworks, such as:
<ul><li>NIST SP 800 53 / 800 171</li><li>FedRAMP (supporting cloud adjacent controls)</li><li>CJIS, HIPAA, or state specific cybersecurity requirements (as applicable)</li></ul></li><li>Translate compliance requirements into technical controls, configurations, and operational processes.</li><li>Lead effort for:
<ul><li>System Security Plans (SSPs)</li><li>POA&Ms</li><li>Control implementation evidence</li><li>Audit and assessment readiness</li></ul></li><li>Ensure M365 and related systems support CUI protection, data residency, logging, auditability, and access control mandates.</li><li>Partner with security, legal, and compliance teams to address findings, risks, and remediation activities.</li></ul>Stakeholder Collaboration<ul><li>Partner with business units, vendors, and IT leadership to gather requirements and translate them into technical solutions.</li><li>Serve as a technical liaison between engineering teams and management.</li><li>Present technical concepts and recommendations to non‑technical audiences.</li></ul>Documentation & Knowledge Sharing<ul><li>Create and maintain technical documentation, diagrams, runbooks, and standard operating procedures (SOPs).</li><li>Mentor junior engineers and specialists through coaching, knowledge transfer, and technical review.</li><li>Contribute to operational maturity efforts, including automation and process optimization.</li></ul>Required Qualifications<ul><li>Bachelor's degree in Information Technology, Computer Science, or a related field (or equivalent experience).</li><li>7+ years of progressively responsible experience in enterprise IT environments.</li><li>Advanced experience in one or more of the following areas:</li><li><ul><li>Cloud platforms (e.g., Microsoft Azure, AWS)</li><li>Microsoft 365 / identity platforms</li><li>Infrastructure (compute, storage, virtualization)</li><li>Networking and security technologies</li><li>Enterprise applications and integrations</li></ul></li><li>Proven ability to troubleshoot complex, cross‑platform technical issues.</li><li>Strong documentation, communication, and collaboration skills.</li></ul>Preferred Qualifications<ul><li>Relevant certifications (e.g., Microsoft, AWS, VMware, Security+, CISSP, or equivalent).</li><li>Experience in regulated or government‑contract environments.</li><li>Experience with automation, scripting, or infrastructure‑as‑code.</li><li>Demonstrated experience leading technical initiatives or projects.</li></ul>Core Competencies<ul><li>Technical depth and problem‑solving</li><li>Systems thinking and attention to detail</li><li>Security‑first mindset</li><li>Continuous improvement orientation</li><li>Mentorship and teamwork</li><li>Ability to balance strategic thinking with hands‑on execution</li></ul>  <div class="content-conclusion"> Equal Opportunity Statement: Seneca Holdings provides equal employment opportunities to all employees and applicants without regard to race, color, religion, sex/gender, sexual orientation, national origin, age, disability, marital status, genetic information and/or predisposing genetic characteristics, victim of domestic violence status, veteran status, or other protected class status. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leave of absence, compensation and training. The Company also prohibits retaliation against any employee who exercises his or her rights under applicable anti-discrimination laws. Notwithstanding the foregoing, the Company does give hiring preference to Seneca or Native individuals. Veterans with expertise in these areas are highly encouraged to apply.  </div>

CI Azumano

Paid Sick Days

Professional Development

401K

Employee Referral Program

Flexible Spending Accounts

Work From Home

Life Insurance

ADAPTED_NOW

Actual base salary will be determined by a variety of factors, including but not limited to, the scope of the role, relevant experience, job-related knowledge, education and training, key skills, and geographic market considerations. Eligible employees also gain access to a wide range of benefits from comprehensive health coverage and health savings accounts to retirement plans, life and disability insurance, and time-off programs that support work-life balance.

Position Description & Qualifications The Army PPB BOS program is seeking a 100% Remote Information Specialist to lead documentation and knowledge management for software development teams. The candidate shall own the creation, organization, and maintenance of system documentation, knowledge bases that support developers, testers, and government stakeholders. In this role, you will: + Develop, maintain and continuously improve project documentation, including user guides, admin guides, test plans, release notes, SOP, user acceptance test cases + Work closely with developers, testers, and product owners to capture technical details and translate them into clear, accurate documentation + Design and maintain a structured knowledgebase to ensure project information is easy to find and traceable + Participate as a collaborative team member in Agile lifecycle and activities + Be expected to complete tasks in a fast-paced, results driven environment. To be successful in this role, you will have: + US citizenship + An Active DoD Secret clearance + A Bachelor’s degree in Computer Science, Information Systems, or relevant field + 3 years of documentation and knowledge management experience in supporting software development + Demonstrated experience creating and maintaining technical documentation + Experience organizing and managing large volumes of information, including developing logical structures, file/metadata file, etc. + Strong written and verbal communication skills with attention to details and consistency + The ability to travel up to 10% of the time. Additional desired experience and skills: + Experience supporting Army or DoD programs, especially in budgeting, analytics or business operations environments. + Familiarity with collaboration tools, like Jira and Confluence. + Experience with software development concepts and Agile methodologies + Experience with software testing including developing test cases, conducting software testing, documenting results, and other required testing activities. + Experience creating government acceptance test cases. If you are interested in supporting and working with our military and a passionate Serco team. Submit your application now for immediate consideration. It only takes a few minutes and could change your career! Company Overview Serco Inc. (Serco) is the Americas division of Serco Group, plc. In North America, Serco’s 9,000+ employees strive to make an impact every day across 100+ sites in the areas of Defense, Citizen Services, and Transportation. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state, provincial and local governments, and commercial clients. While your place may look a little different depending on your role, we know you will find yours here. Wherever you work and whatever you do, we invite you to discover your place in our world. Serco is a place you can count on and where you can make an impact because every contribution matters. To review Serco benefits please visit: https://careers.serco-na.com/us/en/what-we-offer . If you require an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at 800-628-6458, option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email. Candidates may be asked to present proof of identify during the selection process. If requested, this will require presentation of a government-issued I.D. (with photo) with name and address that match the information entered on the application. Serco will not take possession of or retain/store the information provided as proof of identity. For more information on how Serco uses your information, please see our Applicant Privacy Policy and Notice. Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email Agencies@serco-na.com . Serco is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. Pay Transparency Our Total Rewards package includes competitive pay, performance-based incentives, and benefits that promote well-being and work-life balance—so you can thrive both professionally and personally. Eligible employees also gain access to a wide range of benefits from comprehensive health coverage and health savings accounts to retirement plans, life and disability insurance, and time-off programs that support work-life balance. Program availability may vary based on factors such as contract type, location, hire date, and applicable collective bargaining agreements. Salary range: The range for this position can be found at the top of this posting. This range is provided as a general guideline and represents a good faith estimate across all experience levels. Actual base salary will be determined by a variety of factors, including but not limited to, the scope of the role, relevant experience, job-related knowledge, education and training, key skills, and geographic market considerations. For roles available in multiple states, the range may vary to reflect differences in local labor markets. In addition to base salary, eligible positions may include other forms of compensation such as annual bonuses or long-term incentive opportunities. Benefits – Comprehensible benefits for full-time employees (part-time employees receive a limited package tailored to their role): + Medical, dental, and vision insurance + Robust vacation and sick leave benefits, and flexible work arrangements where permitted by role or contract + 401(k) plan that includes employer matching funds + Tuition reimbursement program + Life insurance and disability coverage + Optional coverages that can be purchased, including pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal, ID theft protection + Birth, adoption, parental leave benefits + Employee Assistance Plan To review all Serco benefits please visit: https://careers.serco-na.com/us/en/about-us . Serco complies with all applicable state and local leave laws, including providing time off under the Colorado Healthy Families and Workplaces Act for eligible Colorado residents, in alignment with our policies and benefit plans. The application window for this position is for no more than 60 days. We encourage candidates to apply promptly after the posting date, as the position may close earlier if filled or if the application volume exceeds expectations. Please submit applications exclusively through Serco’s external (or internal) career site. If an applicant has any concerns with job posting compliance, please send an email to: careers@serco-na.com .

Serco, Inc. is the North America division of Serco Group, plc, one of the world’s leading service companies. At Serco we serve every branch of the U.S. Military, federal, state and local governments, Canadian and provincial governments, as well as commercial customers. We are a leading provider of professional, technology, engineering, trades, and management services, and we support the public service areas of Defense, Citizen Services, and Transportation.
Headquartered in Herndon, Virginia, Serco has over 9,000 employees working at over 100 sites across the U.S. and Canada. Serco is a business where people and values matter. Our workplace culture is one that embraces diversity and fosters equity, respect, and belonging for every individual. Put simply, Serco is a place you can count on. We embody a holistic approach to wellbeing and offer our employees a suite of benefits that enable you to achieve your physical, emotional, financial, social, community and career goals.
Serco is a place where you can make a difference because every contribution matters. So while your place at Serco may vary depending on your role, we know you will find your place here. You are invited to come discover your place in our world.

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IT Manager Seneca Holdings

IT Manager CI Azumano

Information Specialist Serco

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