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The Revenue Cycle Payment Posting Specialist is responsible for the timely and accurate posting of EFT transactions and adjustments, balancing daily manual batches, and assisting with daily reconciliation. Respects and is sensitive to cultural diversity, patient care, patient rights and ethical treatment, safety and security of physical environments, teamwork, and demonstrates respect for others.

UCSF Benioff Children’s Physicians (UBCP) is a multispecialty physician foundation, and an associated clinically integrated network [CIN]. Our primary goal is to foster physician collaboration to deliver the most advanced pediatric care throughout Northern California and beyond. We have Pediatric, Ophthalmology, Adult Medicine, and Women’s health clinics located throughout the San Francisco Bay area.POSITION SUMMARY:The Revenue Cycle Payment Posting Specialist is responsible for the timely and accurate posting of EFT transactions and adjustments, balancing daily manual batches, and assisting with daily reconciliation.  Works collaboratively with Revenue Cycle colleagues to ensure provision of work products that meet quality and quantity expectations established by the organization. Responsibilities:<ol style="margin-bottom:0in;margin-top:0px"><li style="margin:0in 0in 0in 0px;line-height:normal;font-size:11pt;font-family:'calibri' , sans-serif;text-indent:18px">Supporting the organization with daily posting and reconciling of deposits.</li><li style="margin:0in 0in 0in 0px;line-height:normal;font-size:11pt;font-family:'calibri' , sans-serif;text-indent:18px">Identify the difference between PLB vs overpayment.</li><li style="margin:0in 0in 0in 0px;line-height:normal;font-size:11pt;font-family:'calibri' , sans-serif;text-indent:18px">Manage credit balances.  Process refunds as needed.</li><li style="margin:0in 0in 0in 0px;line-height:normal;font-size:11pt;font-family:'calibri' , sans-serif;text-indent:18px">Provide support for team with posting issues.</li><li style="margin:0in 0in 0in 0px;line-height:normal;font-size:11pt;font-family:'calibri' , sans-serif;text-indent:18px">Process credit card payments received in correspondence files.</li><li style="margin:0in 0in 0in 0px;line-height:normal;font-size:11pt;font-family:'calibri' , sans-serif;text-indent:18px">Distribute correspondence to appropriate department.</li><li style="margin:0in 0in 0in 0px;line-height:normal;font-size:11pt;font-family:'calibri' , sans-serif;text-indent:18px">Performs other duties as requested or assigned.</li><li style="margin:0in 0in 0in 0px;line-height:normal;font-size:11pt;font-family:'calibri' , sans-serif;text-indent:18px">Quality responsibilities:<ol style="list-style-type:lower-alpha;margin-top:0in;margin-bottom:0in"><li style="list-style:none;margin:0in 0in 0in 0px;line-height:normal;font-size:11pt;font-family:'calibri' , sans-serif;text-indent:66px"><ol style="list-style-type:lower-roman;margin-top:0in;margin-bottom:0in"><li style="margin:0in 0in 0in 0px;line-height:normal;font-size:11pt;font-family:'calibri' , sans-serif">Maintain 95% accuracy of job duties.</li><li style="margin:0in 0in 0in 0px;line-height:normal;font-size:11pt;font-family:'calibri' , sans-serif">Seeks educational opportunities for professional growth and development.</li><li style="margin:0in 0in 0in 0px;line-height:normal;font-size:11pt;font-family:'calibri' , sans-serif">Partners with all team members to achieve goals.</li></ol></li></ol></li></ol> Essential Functions:  <ol style="list-style-type:upper-alpha;margin-top:0in;margin-bottom:0in"><li style="margin:0in 0in 0in 0px;line-height:normal;font-size:11pt;font-family:'calibri' , sans-serif;text-indent:168px">Productivity/Efficiency: <ul style="margin-top:0in;margin-bottom:0in"><li style="margin:0in 0in 0in 0px;line-height:normal;font-size:11pt;font-family:'calibri' , sans-serif">Works collaboratively with Revenue Cycle colleagues to ensure provision of work products that meets quality and quantity expectations.</li></ul></li></ol> <ol start="2" style="list-style-type:upper-alpha;margin-top:0in;margin-bottom:0in"><li style="margin:0in 0in 0in 0px;line-height:normal;font-size:11pt;font-family:'calibri' , sans-serif;text-indent:66px">Critical and Analytical Thinking: <ul style="margin-top:0in;margin-bottom:0in"><li style="margin:0in 0in 0in 0px;line-height:normal;font-size:11pt;font-family:'calibri' , sans-serif;text-indent:42px">Possess the ability to analyze situations and strategize solutions. </li><li style="margin:0in 0in 0in 0px;line-height:normal;font-size:11pt;font-family:'calibri' , sans-serif;text-indent:42px">Ability to work from a general concept to a finished product with minimal supervision.</li></ul></li></ol> <ol start="3" style="list-style-type:upper-alpha;margin-top:0in;margin-bottom:0in"><li style="margin:0in 0in 0in 0px;line-height:normal;font-size:11pt;font-family:'calibri' , sans-serif;text-indent:66px">Technical Skills:</li></ol><ul style="margin-top:0in;margin-bottom:0in"><li style="margin:0in 0in 0in 6px;line-height:normal;font-size:11pt;font-family:'calibri' , sans-serif">Strong computer skills especially in EPIC, Microsoft Office tools also required.</li></ul> <ol start="4" style="list-style-type:upper-alpha;margin-top:0in;margin-bottom:0in"><li style="margin:0in 0in 0in 0px;line-height:normal;font-size:11pt;font-family:'calibri' , sans-serif;text-indent:66px">Communication (Oral and Written):</li></ol><ul style="margin-top:0in;margin-bottom:0in"><li style="margin:0in 0in 0in 6px;line-height:normal;font-size:11pt;font-family:'calibri' , sans-serif">Excellent verbal and written communication skills.</li></ul><ul style="margin-top:0in;margin-bottom:0in"><li style="margin:0in 0in 0in 6px;line-height:normal;font-size:11pt;font-family:'calibri' , sans-serif;text-indent:66px">Ability to demonstrate diplomacy in communication and use conflict resolution techniques.</li></ul> <ol start="5" style="list-style-type:upper-alpha;margin-top:0in;margin-bottom:0in"><li style="margin:0in 0in 0in 0px;line-height:normal;font-size:11pt;font-family:'calibri' , sans-serif;text-indent:66px">Professional Accountability:</li></ol><ul style="margin-top:0in;margin-bottom:0in"><li style="margin:0in 0in 0in 6px;line-height:normal;font-size:11pt;font-family:'calibri' , sans-serif;text-indent:66px">Engages in teamwork and collegial collaboration among all team members.</li></ul><ul style="margin-top:0in;margin-bottom:0in"><li style="margin:0in 0in 0in 6px;line-height:normal;font-size:11pt;font-family:'calibri' , sans-serif;text-indent:66px">Maintains positive working relationships with UBCP colleagues, and others.</li><li style="margin:0in 0in 0in 6px;line-height:normal;font-size:11pt;font-family:'calibri' , sans-serif;text-indent:66px">Ensures work product meets defined quality, quantity and timeliness expectations.</li></ul> <ol start="6" style="list-style-type:upper-alpha;margin-top:0in;margin-bottom:0in"><li style="margin:0in 0in 0in 0px;line-height:normal;font-size:11pt;font-family:'calibri' , sans-serif;text-indent:66px">Quality and Service:</li></ol><ul style="margin-top:0in;margin-bottom:0in"><li style="margin:0in 0in 0in 6px;line-height:normal;font-size:11pt;font-family:'calibri' , sans-serif">Monitors and addresses potential risk management and quality issues in a timely manner.</li><li style="margin:0in 0in 0in 6px;line-height:normal;font-size:11pt;font-family:'calibri' , sans-serif">Addresses quality and quantity requirements in an effective and timely manner. </li><li style="margin:0in 0in 0in 6px;line-height:normal;font-size:11pt;font-family:'calibri' , sans-serif">Maintains standards of service, productivity, safety, and security.</li><li style="margin:0in 0in 0in 6px;line-height:normal;font-size:11pt;font-family:'calibri' , sans-serif">Ensure Electronic Health Record (E.H.R.) optimization within the organization.</li></ul><ul style="margin-top:0in;margin-bottom:0in"><li style="margin:0in 0in 0in 6px;line-height:normal;font-size:11pt;font-family:'calibri' , sans-serif">Participate in initiatives to achieve performance on quality metrics set forth by the organization.</li></ul> <ol start="7" style="list-style-type:upper-alpha;margin-top:0in;margin-bottom:0in"><li style="margin:0in 0in 0in 0px;line-height:normal;font-size:11pt;font-family:'calibri' , sans-serif;text-indent:66px">Other Job Functions:</li></ol><ul style="margin-top:0in;margin-bottom:0in"><li style="margin:0in 0in 0in 6px;line-height:normal;font-size:11pt;font-family:'calibri' , sans-serif">Performs other duties as assigned. </li></ul>POSITION REQUIREMENTS:Skills:             <ul style="margin-bottom:0in;margin-top:0px"><li style="margin:0in 0in 0in 6px;font-size:11pt;font-family:'calibri' , sans-serif">Computer (Explorer, Excel, Word, Outlook, EPIC (or other EHR software).    </li></ul>Ability:<ul style="margin-bottom:0in;margin-top:0px"><li style="margin:0in 0in 0in 6px;font-size:11pt;font-family:'calibri' , sans-serif">Multi-task and work independently.  </li><li style="margin:0in 0in 0in 6px;font-size:11pt;font-family:'calibri' , sans-serif">Assess and translate organization/customer needs into learning objectives and devise effective training solutions.</li><li style="margin:0in 0in 0in 6px;font-size:11pt;font-family:'calibri' , sans-serif">Good communication skills both verbal and written.</li></ul> Education:  <ul style="margin-bottom:0in;margin-top:0px"><li style="margin:0in 0in 0in 6px;font-size:11pt;font-family:'calibri' , sans-serif">High School/GED </li></ul>Knowledge: <ul style="margin-top:0in;margin-bottom:0in"><li style="margin:0in 0in 0in 6px;line-height:normal;font-size:11pt;font-family:'calibri' , sans-serif;text-indent:6px">Knowledge of insurance billing and compliance with a high level of problem solving skills.</li><li style="margin:0in 0in 0in 6px;line-height:normal;font-size:11pt;font-family:'calibri' , sans-serif;text-indent:6px">Medical terminology, rules, and regulations relating to the Revenue Cycle.</li><li style="margin:0in 0in 0in 6px;line-height:normal;font-size:11pt;font-family:'calibri' , sans-serif;text-indent:6px">Understanding of managed care contracts, insurance and credentialing compliance</li></ul>  Experience:  <ul style="margin-bottom:0in;margin-top:0px"><li style="text-align:justify;margin:0in 0in 0in 6px;line-height:107%;font-size:11pt;font-family:'calibri' , sans-serif">5+ years of healthcare accounts receivable experience with expertise in un-adjudicated claim management, appeals and pre-collections.</li><li style="text-align:justify;margin:0in 0in 0in 6px;line-height:107%;font-size:11pt;font-family:'calibri' , sans-serif">Knowledge of how to read an EOB and insurance portals.</li><li style="text-align:justify;margin:0in 0in 8pt 6px;line-height:107%;font-size:11pt;font-family:'calibri' , sans-serif">Demonstrated ability to develop and train staff on process and procedures.</li></ul>ADDITIONAL INFORMATION<ol style="list-style-type:upper-alpha;margin-top:0in;margin-bottom:0in"><li style="margin:0in 0in 0in 0px;line-height:normal;font-size:11pt;font-family:'calibri' , sans-serif;text-indent:66px">Physical Requirements</li></ol> <ul style="margin-top:0in;margin-bottom:0in"><li style="margin:0in 0in 0in 6px;line-height:normal;font-size:11pt;font-family:'calibri' , sans-serif;text-indent:66px">Must be able to lift 20 pounds.</li><li style="margin:0in 0in 0in 6px;line-height:normal;font-size:11pt;font-family:'calibri' , sans-serif;text-indent:66px">Must be able to walk, stand, or sit for long periods of time.</li></ul> <ol start="2" style="list-style-type:upper-alpha;margin-top:0in;margin-bottom:0in"><li style="margin:0in 0in 0in 0px;line-height:normal;font-size:11pt;font-family:'calibri' , sans-serif;text-indent:66px">Working Relationships/Contacts:</li></ol> <ul style="margin-top:0in;margin-bottom:0in"><li style="margin:0in 0in 0in 6px;line-height:normal;font-size:11pt;font-family:'calibri' , sans-serif;text-indent:66px">Initiates and maintains communication with Manager and colleagues on critical issues.</li><li style="margin:0in 0in 0in 6px;line-height:normal;font-size:11pt;font-family:'calibri' , sans-serif">Initiates and maintains effective working relationships with UBCP colleagues and other people with whom the incumbent must interact to perform their responsibilities.</li><li style="margin:0in 0in 0in 6px;line-height:normal;font-size:11pt;font-family:'calibri' , sans-serif">Respects and is sensitive to cultural diversity, patient care, patient rights and ethical treatment, safety and security of physical environments, teamwork, and demonstrates respect for others.</li></ul> Equal Employment OpportunityUCSF Benioff Children’s Physicians (UBCP) is an equal opportunity employer. In accordance with applicable law, we prohibit discrimination against any applicant or employee based on any legally-recognized basis, including, but not limited to: veteran status, uniformed service member status, race, color, religion, sex, sexual orientation, gender identity, age (40 and over), pregnancy (including childbirth, lactation and related medical conditions), national origin or ancestry, citizenship status, physical or mental disability, genetic information (including testing and characteristics) or any other consideration protected by federal, state or local law. Our commitment to equal opportunity employment applies to all persons involved in our operations and prohibits unlawful discrimination by any employee, including supervisors and co-workers.

UCSF Health Medical Foundation

Revenue Cycle Payment Posting Specialist - Hybrid and Remote

Accounts Receivable

Adjudication

Analysis Skills

Billing

Claims Management

Communication Skills

Computer Skills

Conflict Resolution

Credit Cards

Credit Processing

Diversity

Epic Systems

Equal Employment Opportunity (EEO)

Genetics

Healthcare

Insurance

Lift/Move 20 Pounds

Mail Processing

Managed Care

Medical Conditions

Medical Record System

Medical Terminology

Medicine

Microsoft Excel

Microsoft Office

Microsoft Outlook

Microsoft Word

Multitasking

Network Integration

Ophthalmology

Patient Care

Patient Rights

Payment Posting

Pediatrics

Performance Metrics

Physical Demands

Physical Security

Presentation/Verbal Skills

Problem Solving Skills

Product Management

Quality Metrics

Reconciliation

Regulations

Risk Management

Secondary School

Staff Training

State Laws and Regulations

Strategic Analysis

Team Player

Time Management

Writing Skills

Trinet ATS Feed

Essential Functions: A. Productivity/Efficiency: • Works collaboratively with Revenue Cycle colleagues to ensure provision of work products that . Comprehensive claims management to include evaluation of payments, denials, registration, appeals and research as appropriate for all UBCP practices.

UCSF Benioff Children's Physicians (UBCP) is a multispecialty physician foundation, and an associated clinically integrated network.  Our primary goal is to foster physician collaboration to deliver the most advanced maternal and pediatric care throughout Northern California and beyond.  We have Pediatric, Adult Health, OB-GYN, Allergy & Asthma clinics located throughout the San Francisco Bay Area.POSITION SUMMARY: Responsible for varying facets of the revenue cycle processes. These processes can include charge  entry, EPIC work queue oversight and correction, claims denials due to non-coding issues, payment  posting, refunds and other revenue cycle assistance to the various practices within UBCP. Works  collaboratively with Revenue Cycle colleagues to ensure provision of work products that meet  quality and quantity expectations established by the organization. Responsibilities: 1.   Comprehensive claims management to include evaluation of payments, denials, registration,  appeals and research as appropriate for all UBCP practices. 2.  Conducts appropriate follow through when insurance coverage is not eligible. 3.  Review, document and execute patient refunds with adjustment posting follow through. 4.  Addresses all correspondence assigned within seven days of receipt. 5.  Customer service and pre-collection of self-pay account balances as assigned 6.   Help to identify trends and provide possible solutions to reduce rejected and/or unpaid  claims. 7.   Provide direct communication with practices as necessary to complete job duties. 8.   Documents in a clear manner to support all changes and process improvement. 9.  Quality responsibilities: i.  Maintain 95% accuracy of job duties. ii.  Stops when uncertain and takes the time to resolve situations. iii.  Shares and seeks knowledge and provides feedback to others. iv.  Partners with all team members to achieve goals. Essential Functions:A. Productivity/Efficiency: • Works collaboratively with Revenue Cycle colleagues to ensure provision of work products that  meets quality and quantity expectations.B. Critical and Analytical Thinking: • Possess the ability to analyze situations and strategize solutions.C. Technical Skills: • Strong computer skills especially in EPIC, Microsoft Office tools also required. D. Communication (Oral and Written): • Excellent verbal and written communication skills. • Ability to demonstrate diplomacy in communication and use conflict resolution  techniques.E. Professional Accountability: • Engages in teamwork and collegial collaboration among all team members. • Maintains positive working relationships with UBCP colleagues, and others. • Ensures work product meets defined quality, quantity and timeliness expectations. F. Quality and Service: • Monitors and addresses potential risk management and quality issues in a timely manner. • Addresses quality and quantity requirements in an effective and timely manner. • Maintains standards of service, productivity, safety, and security. • Ensure Electronic Health Record (E.H.R.) optimization within the organization. • Participate in initiatives to achieve performance on quality metrics set forth by the  organization.G. Other Job Functions: • Performs other duties as assigned. POSITION REQUIREMENTS: Skills: • Computer (Explorer, Excel, Word, Outlook, EPIC (or other EHR software). Ability: • Multi-task and work independently. • Good communication skills both verbal and written.Education: • High School/GEDKnowledge: •  Knowledge of insurance billing and compliance with a high level of problem solving  skills. •  Medical terminology, rules, and regulations relating to the Revenue Cycle. •  Understanding of managed care contracts, insurance and credentialing compliance Experience: •  5+ years of healthcare accounts receivable experience with expertise in un-adjudicated claim  management, appeals and pre-collections.ADDITIONAL INFORMATION Physical Requirements• Must be able to lift 20 pounds. • Must be able to walk, stand, or sit for long periods of time. Working Relationships/Contacts: • Initiates and maintains communication with Manager and colleagues on critical issues. • Initiates and maintains effective working relationships with UBCP colleagues and other people  with whom the incumbent must interact to perform their responsibilities. • Respects and is sensitive to cultural diversity, patient care, patient rights and ethical  treatment, safety and security of physical environments, teamwork, and demonstrates respect for  others. Pay Range: • This position is $28 - $31/hourEqual Employment OpportunityUCSF Health Medical Foundation is an equal opportunity employer. In accordance with applicable law, we prohibit discrimination against any applicant or employee based on any legally-recognized basis, including, but not limited to: veteran status, uniformed service member status, race, color, religion, sex, sexual orientation, gender identity, age (40 and over), pregnancy (including childbirth, lactation and related medical conditions), national origin or ancestry, citizenship status, physical or mental disability, genetic information (including testing and characteristics) or any other consideration protected by federal, state or local law. Our commitment to equal opportunity employment applies to all persons involved in our operations and prohibits unlawful discrimination by any employee, including supervisors and co-workers.

Revenue Cycle Specialist - Hybrid and Remote

Allergies

Customer Support/Service

Follow Through

Process Improvement

Trend Analysis

ADAPTED_NOW

They also own CXO Visionaries — Rubrik's exclusive, invitation-only community for Fortune 500 and Global 2000 CIOs, CISOs, and CTOs — running the full program from member recruitment and CXO Visionary profiles to speaking engagements at Rubrik CXO events, award recognition, and executive thought leadership opportunities. Own and operate the CXO Visionaries program end to end — Rubrik's exclusive, invitation-only community designed for C-level IT and security leaders including Fortune 500 and Global 2000 CIOs, CISOs, and CTOs.

YEAR

<h4>Senior Manager, CXO Customer Advocacy </h4>Location: Remote or Hybrid in Palo Alto, CATeam: Office of Transformation About the RoleRubrik's Senior CXO Customer Advocacy Manager sits at the intersection of technology, storytelling, and enterprise customer engagement. It lives within the CXO Transformation team, a function that operates outside of marketing and is embedded in Rubrik's most senior customer relationships.The person in this role owns two interconnected programs: Rubrik's customer story program and the CXO Visionaries program. They identify the right customers, lead discovery conversations, and translate complex data security and cyber resilience outcomes into narratives that hold up at the board and C-suite level. They also own CXO Visionaries — Rubrik's exclusive, invitation-only community for Fortune 500 and Global 2000 CIOs, CISOs, and CTOs — running the full program from member recruitment and CXO Visionary profiles to speaking engagements at Rubrik CXO events, award recognition, and executive thought leadership opportunities. They bring enough technical depth to earn credibility with senior IT and security leaders, and enough craft to turn that credibility into content and experiences that actually get used.This is a builder's role. Its programs need structure, repeatable processes, a strong point of view on quality, and someone who can manage the full lifecycle. ResponsibilitiesCustomer Discovery and Story Development<ul><li>Build and manage a pipeline of customer story candidates across key verticals, use cases, and geographies, in close partnership with sales, customer success, business value, and the product/engineering teams</li><li>Lead customer discovery conversations that go beyond intake interviews to surface the real operational impact of Rubrik's platform: what the threat looked like, what recovery required, and what changed afterward</li><li>Write and produce first-draft narratives across formats including written customer stories, video briefs, executive one-pagers, and event-ready abstracts</li></ul>CXO Visionaries Program<ul><li>Own and operate the CXO Visionaries program end to end — Rubrik's exclusive, invitation-only community designed for C-level IT and security leaders including Fortune 500 and Global 2000 CIOs, CISOs, and CTOs</li><li>Develop and produce CXO Visionary profiles that showcase member success and amplify their personal brand and organizational visibility</li><li>Design and manage the CXO Visionaries award program</li><li>Oversee the Visionary spotlight feature in Rubrik's monthly CXO newsletter, coordinating content and timing in advance with internal editorial plans</li><li>Identify, recruit, and onboard new Visionary members and connect them with keynote speaking and earned media opportunities at marquee CXO forums</li><li>Coordinate with Rubrik Zero Labs to ensure members receive timely, exclusive access to cutting-edge threat intelligence that strengthens their organization's cyber defenses</li></ul>Technical Depth and Product Fluency<ul><li>Develop sufficient command of Rubrik's platform and the broader cyber resilience landscape to ask informed questions in customer interviews and evaluate whether the outcomes being claimed are accurate and defensible</li><li>Work closely with the product and Zero Labs teams to ensure customer stories are grounded in correct technical context and reflect the right platform capabilities</li><li>Identify patterns across customer stories that surface real insight: what outcomes are repeatable, across which environments, and against which threat types</li></ul>Program Management and Operations<ul><li>Build and maintain scalable internal and field-facing tracking systems so that the latest customer story and Visionary information is current and accessible to every team that needs it</li><li>Own the intake, production, review, and approval workflow from first customer conversation through published asset</li><li>Manage the customer story process for quarterly earnings, ensuring relevant and timely proof points are available for investor-facing contexts</li><li>Define quality standards for what a Rubrik customer story is, and enforce them consistently</li><li>Track story usage and impact across sales, events, PR, and executive engagements, and use that data to prioritize production</li></ul>Cross-Functional Collaboration<ul><li>Partner with PR and communications to surface stories suitable for media placement, bylines, speaker programs, and high-profile thought leadership partnerships</li><li>Work with the field and sales teams to match the right stories to the right conversations, rather than simply maintaining a library for self-service search</li><li>Support the Transformation team’s thought leadership and public-facing content with grounded customer proof points, Visionary program momentum, and coordinated social content across channels</li><li>Partner with cloud and ecosystem alliance teams to develop customer stories that meet partner co-marketing requirements and unlock high-value participation opportunities</li><li>Coordinate CXO customer speaker sourcing and logistics for Rubrik events, working across the CXO Transformation and Experiences teams to match the right speakers to the right opportunities and manage them through to the event</li><li>Collaborate with the EBC team to integrate the strongest customer stories into executive briefing experiences</li></ul>Vendor Management<ul><li>Manage external production partners including writers, videographers, and agencies</li><li>Establish clear briefs, timelines, and quality reviews to maintain consistent output at scale</li></ul> Requirements:<ul><li>12+ years of experience in product marketing, product management, technical marketing, technical content strategy, or a closely adjacent field, with direct ownership of a customer story, reference, or executive community program</li><li>Solid background in data protection, cybersecurity, data infrastructure, cyber resilience, backup, AI or similar.</li><li>Technical fluency sufficient to hold a substantive conversation with a CISO or IT leader about ransomware recovery, identity resilience, or hybrid cloud data protection, and to recognize when an outcome claim does not hold up</li><li>Demonstrated ability to write clearly and specifically about complex technical topics for a senior business audience, without relying on jargon or category clichés</li><li>Strong interviewing instincts: the ability to draw out a real story rather than a polished testimonial</li><li>Experience working in or closely alongside enterprise sales environments, with practical understanding of how customer proof points factor into deals and executive conversations</li></ul>Preferred Experience:<ul><li>Experience managing executive community, customer advisory, or peer network program</li><li>Experience at a company that navigated rapid scale or a major platform transition</li></ul>ImpactCustomer stories and executive community programs are two of Rubrik's most durable proof points — but only when they are specific, technically grounded, and genuinely reflect what customers have experienced. This role exists to raise that bar across both programs. The right person will build a customer story program that surfaces the best of what Rubrik's customers have achieved, makes those stories findable and usable for every team that needs them, and ensures the narratives driving Rubrik's most important conversations are rooted in real outcomes. In parallel, they will run the CXO Visionaries program with the craft and operational rigor it takes to make Fortune 500 and Global 2000 security leaders want to be part of it — and stay.<div><div><div>The minimum and maximum base salaries for this role are posted below; additionally, the role is eligible for bonus potential, equity and benefits. The range displayed reflects the minimum and maximum target for new hire salaries for the role based on U.S. location. Within the range, the salary offered will be determined by work location and additional factors, including job-related skills, experience, and relevant education or training.</div><div>US (SF Bay Area, DC Metro, NYC, Seattle) Pay Range</div><div>$185,700—$278,500 USD</div></div><div><div>The minimum and maximum base salaries for this role are posted below; additionally, the role is eligible for bonus potential, equity and benefits. The range displayed reflects the minimum and maximum target for new hire salaries for the role based on U.S. location. Within the range, the salary offered will be determined by work location and additional factors, including job-related skills, experience, and relevant education or training.</div><div>US2 (all other US offices/remote) Pay Range</div><div>$167,100—$250,700 USD</div></div></div><div><h4>Join Us in Securing and Accelerating the World's AI Transformation</h4>Rubrik (RBRK), the Security and AI Operations Company, leads at the intersection of data protection, cyber resilience, and enterprise AI acceleration. Rubrik Security Cloud delivers complete cyber resilience by securing, monitoring, and recovering data, identities, and workloads across clouds. Rubrik Agent Cloud accelerates trusted AI agent deployments at scale by monitoring and auditing agentic actions, enforcing real-time guardrails, fine-tuning for accuracy and undoing agentic mistakes. <a href="https://www.linkedin.com/company/rubrik-inc/mycompany/verification/" rel="nofollow">Linkedin</a> | <a href="https://twitter.com/rubrikinc" rel="nofollow">X (formerly Twitter)</a> | <a href="https://www.instagram.com/rubrikinc/" rel="nofollow noopener noreferrer" target="_blank">Instagram</a> | <a href="https://www.rubrik.com" rel="nofollow">Rubrik.com</a><h4>Inclusion @ Rubrik</h4>At Rubrik, we are dedicated to fostering a culture where people from all backgrounds are valued, feel they belong, and believe they can succeed. Our commitment to inclusion is at the heart of our mission to secure the world’s data.Our goal is to hire and promote the best talent, regardless of background. We continually review our hiring practices to ensure fairness and strive to create an environment where every employee has equal access to opportunities for growth and excellence. We believe in empowering everyone to bring their authentic selves to work and achieve their fullest potential.<h4>Our inclusion strategy focuses on three core areas of our business and culture:</h4><ul><li>Our Company: We are committed to building a merit-based organization that offers equal access to growth and success for all employees globally. Your potential is limitless here.</li><li style="line-height:1">Our Culture: We strive to create an inclusive atmosphere where individuals from all backgrounds feel a strong sense of belonging, can thrive, and do their best work. Your contributions help us innovate and break boundaries.</li><li>Our Communities: We are dedicated to expanding our engagement with the communities we operate in, creating opportunities for underrepresented talent and driving greater innovation for our clients. Your impact extends beyond Rubrik, contributing to safer and stronger communities.</li></ul><h4>Equal Opportunity Employer/Veterans/Disabled</h4>Rubrik is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.Rubrik provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Rubrik complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please contact us at hr@rubrik.com if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.<a href="https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf" rel="nofollow noopener noreferrer" target="_blank">EEO IS THE LAW</a><a href="https://www.dol.gov/sites/dolgov/files/olms/regs/compliance/eo_posters/employeerightsposter2page_19final.pdf" rel="nofollow noopener noreferrer" target="_blank">NOTIFICATION OF EMPLOYEE RIGHTS UNDER FEDERAL LABOR LAWS</a></div>

Rubrik

Senior CXO Customer Advocacy Manager

Agile Programming Methodologies

Alliance/Partner Management

Artificial Intelligence (AI)

Auditing

Brand Strategy

C Programming Language

C-Level Management

Cloud Computing

Community Programs

Computer Security

Cross-Functional

Customer Relations

Develop and Maintain Customers

Ecosystems

Embedded Systems

Enterprise Sales

Establish Priorities

Fortune 500 Customers

Hybrid Cloud

Information/Data Security (InfoSec)

Internet Security

Logistics

Marketing

Media Placement

Network Programming

Newsletter

Pager

Partner Sales

Power Amplifier

Product Engineering

Product Marketing

Project/Program Coordination

Project/Program Management

Public/Media/Press/Analyst Relations

Ransomware

Sales

Sales Closing Skills

Sales Pipeline

Scalable System Development

Standards Development

Storytelling

Technical Leadership

Technical Marketing

Technical Strategy

Technical Writing

Thought Leadership

Use Cases

Vendor/Supplier Management

Web Infrastructure

You will be accountable for regional revenue goals, recruiting and hiring top talent, enabling Sales Engineers to be best in business and by driving innovative technical programs and overseeing day-to-day account-level activities. Rubrik is looking for a Sales Engineering Manager to lead a team of Cloud Specialist Sales Engineers and provide technical direction and business guidance to the regional sales teams across the Central and Western US.

About Team & About Role:Rubrik’s sales organization is a united group of elite cross-functional sales professionals that help companies & government entities achieve resilience against cyberattacks, malicious insiders, and operational disruptions. We offer continuous professional development through our world class sales enablement program and our One Rubrik selling approach provides all the resources you need to exceed your goals, maximize your earnings potential and take your career to the next level. All this while doing something that truly matters, protecting the world's data.  Rubrik is looking for a Sales Engineering Manager to lead a team of Cloud Specialist Sales Engineers and provide technical direction and business guidance to the regional sales teams across the Central and Western US. You will be accountable for regional revenue goals, recruiting and hiring top talent, enabling Sales Engineers to be best in business and by driving innovative technical programs and overseeing day-to-day account-level activities. You will be responsible for evangelizing, positioning, and architecting the industry's first hyper-converged hybrid cloud data management platform for both existing customers and new accounts. What You’ll Do: <ul><li>Leads a team of Sales Engineers across the Americas region</li><li>Responsible for recruiting, hiring and enabling top SE’s as we expand our coverage</li><li>Provide Technical Leadership and direction to the Sales Teams in the Region to help them build technology solutions for our customers and prospective customers.</li><li>Assists in the analysis, design and development of fully integrated technology solutions.</li><li>Demonstrates technical leadership and subject matter expertise on Rubrik’s products, distributed architectures, file systems, and competitive storage offerings in the Cloud and NAS product space.</li><li>Acts as technical expert</li><li>Makes technical and sales presentations to customer's technical staff and senior management.</li><li>Serves as a trusted technology advisor to customers and serves as an internal resource on technical issues or specific business applications within an assigned market segment.</li><li>Successfully builds relationships with the account team, partners and customers in support of sales team objectives and engages and leverages corporate resources, abilities, budgets and personnel as appropriate.</li></ul>Experience You’ll Need: <ul><li>3-5 years of sales engineering management experience preferably in a Cloud Infrastructure environments, working with AWS, Azure and GCP</li><li>Driven – need for success, highly energetic with a strong hands-on, “can do” approach.</li><li>The successful candidate must have a fundamental breadth of technical knowledge in cloud data management, backup and disaster recovery and data analytics.</li><li>Entrepreneurial - willing to go the extra mile, strong work ethic, resourceful, “get it done” attitude</li><li>Strives in moving in a fast-paced environment; including handling multiple calls/demos per day with immediate follow up.</li><li>A high level of business acumen and experience working with Cx0 level personnel, bringing technology solutions to solve business challenges.</li><li>Smart, adaptable and open-minded</li><li>Bachelor’s degree required or equivalent experience</li></ul>#LI-CG1#LI-REMOTE<div><div><div>The minimum and maximum base salaries for this role are posted below; this role is also eligible to earn commissions pursuant to the Company’s written Incentive Compensation Plan. Additionally, the role is eligible for equity and benefits. The range displayed reflects the minimum and maximum target for new hire salaries for the role based on U.S. location. Within the range, the salary offered will be determined by work location and additional factors, including job-related skills, experience, and relevant education or training.</div><div>US Pay Range</div><div>$135,600—$216,600 USD</div></div></div><div><h4>Join Us in Securing and Accelerating the World's AI Transformation</h4>Rubrik (RBRK), the Security and AI Operations Company, leads at the intersection of data protection, cyber resilience, and enterprise AI acceleration. Rubrik Security Cloud delivers complete cyber resilience by securing, monitoring, and recovering data, identities, and workloads across clouds. Rubrik Agent Cloud accelerates trusted AI agent deployments at scale by monitoring and auditing agentic actions, enforcing real-time guardrails, fine-tuning for accuracy and undoing agentic mistakes. <a href="https://www.linkedin.com/company/rubrik-inc/mycompany/verification/" rel="nofollow">Linkedin</a> | <a href="https://twitter.com/rubrikinc" rel="nofollow">X (formerly Twitter)</a> | <a href="https://www.instagram.com/rubrikinc/" rel="nofollow noopener noreferrer" target="_blank">Instagram</a> | <a href="https://www.rubrik.com" rel="nofollow">Rubrik.com</a><h4>Inclusion @ Rubrik</h4>At Rubrik, we are dedicated to fostering a culture where people from all backgrounds are valued, feel they belong, and believe they can succeed. Our commitment to inclusion is at the heart of our mission to secure the world’s data.Our goal is to hire and promote the best talent, regardless of background. We continually review our hiring practices to ensure fairness and strive to create an environment where every employee has equal access to opportunities for growth and excellence. We believe in empowering everyone to bring their authentic selves to work and achieve their fullest potential.<h4>Our inclusion strategy focuses on three core areas of our business and culture:</h4><ul><li>Our Company: We are committed to building a merit-based organization that offers equal access to growth and success for all employees globally. Your potential is limitless here.</li><li style="line-height:1">Our Culture: We strive to create an inclusive atmosphere where individuals from all backgrounds feel a strong sense of belonging, can thrive, and do their best work. Your contributions help us innovate and break boundaries.</li><li>Our Communities: We are dedicated to expanding our engagement with the communities we operate in, creating opportunities for underrepresented talent and driving greater innovation for our clients. Your impact extends beyond Rubrik, contributing to safer and stronger communities.</li></ul><h4>Equal Opportunity Employer/Veterans/Disabled</h4>Rubrik is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.Rubrik provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Rubrik complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please contact us at hr@rubrik.com if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.<a href="https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf" rel="nofollow noopener noreferrer" target="_blank">EEO IS THE LAW</a><a href="https://www.dol.gov/sites/dolgov/files/olms/regs/compliance/eo_posters/employeerightsposter2page_19final.pdf" rel="nofollow noopener noreferrer" target="_blank">NOTIFICATION OF EMPLOYEE RIGHTS UNDER FEDERAL LABOR LAWS</a></div>

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