UNKNOWN

ADAPTED_NOW

Job Overview: As a Senior Project Manager at Rocket Software, you will lead the delivery of primarily complex mainframe modernization projects for Rocket’s full product suite, typically ranging from $500k to $2M in services revenue, and occasionally overseeing more complex transitions or transformations valued up to $10M. + Collaborate closely with Sales to proactively identify and pursue additional revenue opportunities, particularly for complex, high-risk engagements, by leveraging on-the-ground insights during project delivery to align emerging customer needs with Rocket’s broader solutions portfolio.

It's fun to work in a company where people truly BELIEVE in what they're doing! Job Description Summary: Job Overview: As a Senior Project Manager at Rocket Software, you will lead the delivery of primarily complex mainframe modernization projects for Rocket’s full product suite, typically ranging from $500k to $2M in services revenue, and occasionally overseeing more complex transitions or transformations valued up to $10M. In this role, you will coordinate multi-function, multi-vendor project teams—often spanning multiple regions—to meet aggressive but achievable deadlines while driving meaningful customer outcomes. A strong technical background in one or more focus areas—such as infrastructure modernization, application modernization, process modernization, hybrid cloud deployments, microservices architecture, or enterprise-wide DevOps—is key. You’ll leverage this expertise to define project objectives, outline detailed delivery plans, and ensure alignment with customers’ business goals. Throughout the project lifecycle, you will collaborate with diverse stakeholders, including consultants, software engineers, end users, sales teams, and senior leadership, while maintaining transparency, accountability, and clear communication. As part of the Rocket team, you will embrace and exemplify our core values of Empathy, Humanity, Trust, and Love, ensuring a customer-centric approach in every interaction. You’ll partner with colleagues to continually refine best practices and methodologies, promoting a culture of innovation and continuous improvement. Ultimately, you will play a pivotal role in delivering high-value solutions and exceptional experiences that help customers modernize their technology landscapes and achieve strategic success. Key Responsibilities: Project Delivery Excellence & Customer Experience + Oversee the entire project lifecycle for large, high-risk, and often multi-region initiatives—managing timelines, deliverables, and quality standards to meet aggressive yet achievable deadlines. + Define and document clear project scope and objectives, preventing scope creep by continuously aligning all stakeholders with the project’s goals and deliverables. + Utilize Rocket’s project management framework to optimize workflows, accelerate time to value, and ensure customer-centric outcomes. + Coordinate requirement-gathering sessions, project kickoff meetings, status updates, and review meetings, maintaining transparency and alignment between internal teams and external clients. + Act as the primary interface with customers, forging trust-based relationships grounded in Rocket’s core values of Empathy, Humanity, Trust, and Love. + Monitor project risks and proactively address any challenges, conflicts, or schedule deviations to maintain project momentum and a positive customer experience. Revenue Optimization & Portfolio Management + Collaborate with internal and customer stakeholders to match project resources, schedules, and financial parameters with contractual requirements. + Maintain transparent communication to set clear expectations around timelines, scope, and any potential risks affecting delivery or cost. + Provide reliable financial forecasts to management, adjusting as necessary based on evolving project scopes and timelines. + Collaborate closely with Sales to proactively identify and pursue additional revenue opportunities, particularly for complex, high-risk engagements, by leveraging on-the-ground insights during project delivery to align emerging customer needs with Rocket’s broader solutions portfolio. + Lead or support early qualification and opportunity assessment for significant modernization projects, ensuring alignment with Rocket’s strategic objectives. + Maintain a well-rounded portfolio of customer engagements, balancing priorities and resource allocations to maximize both revenue potential and customer satisfaction. Operational Excellence & Process Transformation + Implement and continuously improve standardized policies, procedures, and best practices that support consistent, high-quality project delivery. + Track key performance indicators (KPIs) and analyze project data to identify trends, address inefficiencies, and enhance operational effectiveness. + Use data-driven insights to inform decision-making, refine delivery approaches, and recommend process optimizations that reduce complexity, cost, and time-to-market. + Establish clear governance structures and reporting processes, providing stakeholders with real-time visibility into project progress, financial health, and risk status. + Drive continuous improvement initiatives that reinforce Rocket’s commitment to innovation, operational excellence, and delivering transformative customer outcomes. Team Leadership & Development + Mentor and coach project managers to enhance their leadership and delivery capabilities. + Guide project managers in handling customer escalations with a problem-solving mindset, ensuring resolutions align with Rocket’s values and maintain strong customer trust. + Develop and implement career development plans for team members. + Drive a culture of continuous learning, fostering knowledge sharing across teams. + Implement coaching frameworks to support exceptional customer experiences and project outcomes. Cross-Functional Collaboration + Partner with Account Executives during project delivery to keep them informed on progress, collaborate on customer challenges, and seek their support in resolving key issues. + Collaborate with Product Development to align project execution with the product roadmap. + Work closely with Customer Success Management, Product Engineering, and Delivery Engineering to ensure seamless customer engagements. + Facilitate communication between technical and business stakeholders, driving alignment on project goals and priorities. Requirements: Education & Certifications + Bachelor’s degree in Business Administration, Project Management, a related field, or equivalent experience. + Project management certification preferred (e.g., PMP, PgMP). + Additional certifications in Agile methodologies are beneficial. Experience: + 12+ years of progressive project management experience, preferably with enterprise-scale portfolios in a professional services organization of a software company (or equivalent related experience). + 6+ years leading senior-level customer-facing project managers in a strategic or operational leadership role. + Proven track record of driving revenue growth and business transformation through project delivery in a software, SaaS, or enterprise software environment. + Experience in cross-functional collaboration within SaaS companies, enterprise software organizations, or consulting environments, working across teams to align project goals and ensure successful delivery. Skills & Competencies: + Leadership and Collaboration + Executive-level communication skills. + Advanced coaching and mentoring abilities. + Transformational leadership with a focus on operational excellence. + Expertise in cross-functional collaboration and stakeholder management. Project Delivery and Strategy + Resource optimization and portfolio management. + Advanced project planning and risk management. + Process improvement and change management expertise. + Focus on accelerating time-to-value through efficient delivery. Financial and Operational Acumen + Strong understanding of revenue recognition principles. + Experience in financial management, budgeting, and performance monitoring. + Ability to analyze and address complex operational challenges. Collaboration Network + CSE Delivery Management + Sales and Pre-Sales teams + Support & Product Development + Customer Success + Customer stakeholders Communication Requirements + Maintain regular communication with the CSE PMO management team, cross-functional teams, and Functional Leadership. + Provide ad-hoc updates on critical project milestones and revenue recognition status. Information Security Information security is everyone’s responsibility. A fundamental principle of information security at Rocket Software is that all individuals in the organization have a responsibility for the security and protection of company information and IT Resources over which they have control, according to their role. Diversity, Inclusion & Equity At Rocket we are committed to an inclusive workplace environment, where every Rocketeer can thrive by bringing their full selves to work. Being a Rocketeer means you are part of our movement to continually drive inclusivity, diversity and equity in our workforce. #LI-Remote . . What Rocket Software can offer you in USA: Unlimited Vacation Time as well as paid holidays and sick time Health and Wellness coverage options for Rocketeers and dependents Life and disability coverage Fidelity 401(k) and Roth Retirement Savings with matching contributions Monthly student debt benefit program Tuition Reimbursement and Certificate Reimbursement Program opportunities Leadership and skills training opportunities EOE M/F/Vet/Disability. Rocket Software Inc. is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Rocket Software Inc. is also committed to compliance with all fair employment practices regarding citizenship and immigration status. Rocket is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities. If you need special assistance or an accommodation while seeking employment, please call: 781-577-4321 or send an email to people@rocketsoftware.com. We will make a determination on your request for reasonable accommodation on a case-by-case basis. As part of our commitment to a safe and trustworthy workplace, we include background and reference checks in our hiring process. _It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability._ _If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!_ Companies around the world trust Rocket to solve their most complex business challenges by powering their critical infrastructure, business processes, and data. We help extend the value of these assets, enabling our customers to embrace the potential of cloud and mobile computing, advanced analytics, and the innovations of tomorrow. From the clothes we wear to the cars we drive, Rocket solutions power the back-end systems that thousands of brands rely on every day. At Rocket, software is about more than just code—it’s about people. We are passionate problem-solvers, working to make a difference for others. Our foundation is built on empathy, humanity, trust, and love, and we strive to embody these core values in everything we do. Whether we’re serving our customers, partners, or fellow Rocketeers, we are committed to treating everyone with the respect and care they deserve. Founded in 1990, Rocket Software is headquartered in Waltham, Massachusetts, and has 20 offices worldwide, bringing people and technology together to build a better future.

Rocket Software

Senior Project Manager

Agile Programming Methodologies

Analysis Skills

Background Investigation

Best Practices

Budget Management

Business Administration

Business Processes

Business Transformation

Career Development

Change Management

Cloud Computing

Coaching

Communication Skills

Consulting

Continuous Improvement

Contract Requirements

Cost Control

Cross-Functional

Customer Escalations

Customer Experience

Customer Relations

Customer Satisfaction

Customer Support/Service

Data Analysis

Data Processing

Delivery Management

DevOps

Develop and Maintain Customers

Diversity

Enterprise Applications

Financial Analysis

Financial Management

Financial Operations

Financial Risk

Forecasting

High Tech Industry

Hybrid Cloud

Information/Data Security (InfoSec)

Investment Management

Leadership

Mainframe Computer

Mentoring

Microservices

Mobile Technology

Operational Strategy

Operations Processes

Performance Analysis

Performance Metrics

Policy Development

Pre-Sales

Problem Solving Skills

Procedure Development

Process Improvement

Product Development

Product Engineering

Product Planning

Product Support

Professional Services

Project Evaluation

Project Execution

Project Lifecycle

Project Management Certification

Project Management Professional (PMP)

Project Management Software

Project Planning

Project Schedule

Project Tracking

Project/Program Management

Quality Metrics

Reference Verification

Requirements Management

Resource Management

Revenue Growth

Revenue Recognition

Revenue/Sales Reporting

Risk

Risk Management

Safety/Work Safety

Sales

Sales Management

Security Software

Software Engineering

Software as a Service (SaaS)

Team Lead/Manager

Technical Support

Time Management

Trend Analysis

Rocket Software, Inc.

The purpose of their interactions is to engage in meaningful scientific exchange that will ensure patients have access to BMS medicines, to ensure their safe and appropriate usethrough peer to peer discussions aligned with medical strategies and needs expressed by external stakeholders, and to facilitate research. Based on eligibility*, additional time off for employees may include unlimited paid sick time, up to 2 paid volunteer days per year, summer hours flexibility, leaves of absence for medical, personal, parental, caregiver, bereavement, and military needs and an annual Global Shutdown between Christmas and New Years Day.

YEAR

<div>Working with Us Challenging. Meaningful. Life-changing. Those aren’t words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You’ll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams. Take your career farther than you thought possible.Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives. Read more: careers.bms.com/working-with-us.<div>Position:Medical Science Liaison, Cardiovascular - Milvexian Location: Field - ME, VT, NH, MA, RI The MSL role embodies our medical mission to be recognized as the trusted partner for internal stakeholders and thehealthcare community, driving scientific exchange to enhance medical education, data generation, insight generationand patients’ access to medicine.   The Medical Science Liaison (MSL) is responsible for identifying disease and product related medical needs in a defined geography. The primary role of the MSL is to develop and maintain relationships with Thought Leaders (TL) andHealthcare Providers (HCP) within their healthcare system. The purpose of their interactions is to engage in meaningful scientific exchange that will ensure patients have access to BMS medicines, to ensure their safe and appropriate usethrough peer to peer discussions aligned with medical strategies and needs expressed by external stakeholders, and to facilitate research. The MSL also serves as the medical resource for external stakeholders in the community.  Key Responsibilities:External Environment and Customer Focus<ul><li>Develop and maintain relationships with academic and community research thought leaders, appropriate HCPs, and access stakeholders, within a given geography to answer scientific, unsolicited product, and HEOR related questions.</li><li>The MSL will use various channels for interactions (1:1, group presentations, remote, etc.)</li><li>Demonstrate proficiency in using available scientific resources and presentations.</li><li>Effectively present information to TL/HCPs and be able to respond to questions, ensuring medical accuracy and compliance with local procedures, ethical and legal guidelines and directives.</li><li>Actively assess the medical landscape by meeting with TL/HCPs/Access Stakeholders to understand their needs and expertise.</li><li>Continuously update own knowledge in treatment strategies, products, unmet medical needs, clinical trials, health economics outcomes research and scientific activities.</li><li>Understand the competitive landscape and evolving healthcare models and actively prepare to address informational needs of customers</li><li>Identify opportunities to partner with HCPs on disease state initiatives, collaborative research projects, and investigator sponsored research (ISR) of interest and in alignment with BMS strategic objectives</li><li>Attend medical congresses and local/regional meetings.</li><li>Collect and provide meaningful medical insights and/or impact by communicating these back to the medical and commercial organizations to support strategy development and business decisions</li></ul>Contribute to the Medical Plan<ul><li>Develop geography-specific Field Medical and TL Interaction plans based on therapeutic area objectives and TLs needs</li><li>Adopt institution/account planning approach and contribute to cross-functional institution/account plans</li><li>Contribute to development and delivery of scientifically meaningful medical programs/projects in line with the local Medical and Field Medical plan</li></ul>Provide Medical Support<ul><li>Establish a customer-centric, compliant collaboration with cross-matrix field teams within assigned geography</li><li>As necessary and appropriate, support the initial and ongoing medical /scientific area and product specific training and provide key scientific updates to internal stakeholders (e.g. Commercial, Regulatory, Pharmacovigilance, Legal, HEOR, Value Access & Payment)</li><li>Provide scientific support at promotional meetings by presenting scientific and clinical data, by evaluating speakers and by giving support to BMS-contracted speakers (if applicable)</li><li>Participate in assigned Congress activities</li></ul>Support Clinical Trial Activities<ul><li>Support Interventional and Non Interventional Research (NIR) studies (e.g. identification and assessment of potential study sites) to facilitate patient recruitment and/or discussions around the safe and effective use of BMS investigational products, as agreed with home office medical and Global Development Operations (GDO) and as defined by the study scope document</li><li>Provide recommendations and insights to clinical development team on study and site feasibilities within the therapeutic area based on knowledge of the field and through direct contacts with potential investigators, as agreed with home office medical and GDO</li><li>Support HCPs in the ISR submission and execution process and study follow-up as agreed upon with home office medical and GDO</li><li>Ensure that BMS Pharmacovigilance procedural documents are understood and applied by investigators of local studies, and alert appropriate BMS personnel to any identified Adverse Events</li><li>Actively support CRO sponsored studies as agreed with home office medical and GDO and as defined by the study scope document</li></ul>Position Requirements:<ul><li>MD, PharmD, PhD, APP, PA, NP with experience in a specific Disease Area or with a broad medical background and relevant pharmaceutical experience</li><li>Disease area knowledge and an understanding of scientific publications</li><li>Knowledge of a scientific or clinical area, competitive landscape and patient treatment trends</li><li>Knowledge of clinical trial design and process</li><li>Knowledge of the national healthcare and access environment</li><li>Knowledge of HEOR core concepts</li><li>Excellent English language skills, spoken and written</li></ul>Experience Desired<ul><li>A minimum of 2 years working in a clinical and/or pharmaceutical environment</li><li>Prior MSL experience</li><li>Ability to work independently and act as a team player</li><li>Translating scientific or clinical data into an understandable and valuable form to help physicians best serve their patients</li><li>Good communication and presentation skills to present scientific and/or clinical data to research or healthcare professionals</li><li>Developing peer-to-peer relationships with TLs, scientists and other healthcare professionals</li><li>Ability to quickly and comprehensively learn about new subject areas and environments</li><li>Demonstration of the BMS Values</li></ul>Essential Qualification<ul><li>Ability to drive a company-provided car is an essential qualification of this position.</li><li>Candidates must be able to drive a BMS-provided vehicle between locations (often great distances apart) and arrive at each location ready and able to enthusiastically and efficiently demonstrate an applied knowledge of pertinent health care industry trends.</li><li>Candidates must possess a high level of ethics, integrity, and a responsible and safe driving history</li></ul>Travel Requirement<ul><li>Travel required.</li><li>Position is field based, MSL will be required to live in the territory which they manage or within 50 miles of the territory borders</li><li>The MSLwill spend the majority of their time in the field with their external customers.</li><li>Further requirements based on territory assignment and team needs</li></ul>#LI-Remote</div>If you come across a role that intrigues you but doesn’t perfectly line up with your resume, we encourage you to apply anyway. You could be one step away from work that will transform your life and career.<div><div><div><div><div><div><div><div><div><div><div><div><div><div>Compensation Overview:</div></div></div></div></div></div></div></div></div></div></div></div></div></div>Field - United States - US: $166,090 - $201,262The starting compensation range(s) for this role are listed above for a full-time employee (FTE) basis. Additional incentive cash and stock opportunities (based on eligibility) may be available. The starting pay rate takes into account characteristics of the job, such as required skills, where the job is performed, the employee’s work schedule, job-related knowledge, and experience. Final, individual compensation will be decided based on demonstrated experience.  Eligibility for specific benefits listed on our careers site may vary based on the job and location. For more on benefits, please visithttps://careers.bms.com/life-at-bms/.  Benefit offerings are subject to the terms and conditions of the applicable plans in effect at the time and may require enrollment. Our benefits include:<ul><li>Health Coverage: Medical, pharmacy, dental, and vision care.</li><li>Wellbeing Support: Programs such as BMS Well-Being Account, BMS Living Life Better, and Employee Assistance Programs (EAP).</li><li>Financial Well-being and Protection: 401(k) plan, short- and long-term disability, life insurance, accident insurance, supplemental health insurance, business travel protection, personal liability protection, identity theft benefit, legal support, and survivor support.</li></ul>​Work-life benefits include:Paid Time Off<ul><li>US Exempt Employees: flexible time off (unlimited, with manager approval, 11 paid national holidays (not applicable to employees in Phoenix, AZ, Puerto Rico or Rayzebio employees)</li><li>Phoenix, AZ, Puerto Rico and Rayzebio Exempt, Non-Exempt, Hourly Employees: 160 hours annual paid vacation for new hires with manager approval, 11 national holidays, and 3 optional holidays</li></ul>Based on eligibility*, additional time off for employees may include unlimited paid sick time, up to 2 paid volunteer days per year, summer hours flexibility, leaves of absence for medical, personal, parental, caregiver, bereavement, and military needs and an annual Global Shutdown between Christmas and New Years Day.All global employees full and part-time who are actively employed at and paid directly by BMS at the end of the calendar year are eligible to take advantage of the Global Shutdown.*Eligibility Disclosure: The summer hours program is for United States (U.S.) office-based employees due to the unique nature of their work. Summer hours are generally not available for field sales and manufacturing operations and may also be limited for the capability centers. Employees in remote-by-design or lab-based roles may be eligible for summer hours, depending on the nature of their work, and should discuss eligibility with their manager. Employees covered under a collective bargaining agreement should consult that document to determine if they are eligible. Contractors, leased workers and other service providers are not eligible to participate in the program.Uniquely Interesting Work, Life-changing Careers With a single vision as inspiring as “Transforming patients’ lives through science™ ”, every BMS employee plays an integral role in work that goes far beyond ordinary. Each of us is empowered to apply our individual talents and unique perspectives in a supportive culture, promoting global participation in clinical trials, while our shared values of passion, innovation, urgency, accountability, inclusion and integrity bring out the highest potential of each of our colleagues.On-site ProtocolBMS has an occupancy structure that determines where an employee is required to conduct their work. This structure includes site-essential, site-by-design, field-based and remote-by-design jobs. The occupancy type that you are assigned is determined by the nature and responsibilities of your role:Site-essential roles require 100% of shifts onsite at your assigned facility. Site-by-design roles may be eligible for a hybrid work model with at least 50% onsite at your assigned facility. For these roles, onsite presence is considered an essential job function and is critical to collaboration, innovation, productivity, and a positive Company culture. For field-based and remote-by-design roles the ability to physically travel to visit customers, patients or business partners and to attend meetings on behalf of BMS as directed is an essential job function.Supporting People with DisabilitiesBMS is dedicated to ensuring that people with disabilities can excel through a transparent recruitment process, reasonable workplace accommodations/adjustments and ongoing support in their roles. Applicants can request a reasonable workplace accommodation/adjustment prior to accepting a job offer. If you require reasonable accommodations/adjustments in completing this application, or in any part of the recruitment process, direct your inquiries toadastaffingsupport@bms.com. Visitcareers.bms.com/eeo-accessibilityto access our complete Equal Employment Opportunity statement.Candidate RightsBMS will consider for employment qualified applicants with arrest and conviction records, pursuant to applicable laws in your area.If you live in or expect to work from Los Angeles County if hired for this position, please visit this page for important additional information: https://careers.bms.com/california-residents/Data ProtectionWe will never request payments, financial information, or social security numbers during our application or recruitment process. Learn more about protecting yourself at https://careers.bms.com/fraud-protection.Any data processed in connection with role applications will be treated in accordance with applicable data privacy policies and regulations.If you believe that the job posting is missing information required by local law or incorrect in any way, please contact BMS atTAEnablement@bms.com. Please provide the Job Title and Requisition number so we can review. Communications related to your application should not be sent to this email and you will not receive a response. Inquiries related to the status of your application should be directed to Chat with Ripley.R1599271 : Medical Science Liaison, Cardiovascular - Milvexian (ME, VT, NH, MA, RI)</div>

Bristol Myers Squibb

Medical Science Liaison, Cardiovascular - Milvexian (ME, VT, NH, MA, RI)

Academic Research

Biotech and Pharmaceutical

Cardiovascular

Clinical Data

Clinical Research

Clinical Support

Clinical Trial

Collective Bargaining

Customer Acquisition

Disability Accommodations

Disease

Drug Development

English Language

Field Sales

Geography

Health Economics

Health Plan

Healthcare

Industry/Trade Analysis

Investigational New Drug (IND)

Legal

Manufacturing Operations

Medical Office

Medical Office Administration

Medical Organizations

Medical Products

Medical Treatment

Medicine

Needs Assessment

Pharmacovigilance

Pharmacy

Presentation/Verbal Skills

Regulations

Resolve Customer Issues

SSL-TLS (Secure Socket Layer - Transport Layer Security)

Sales Operations

Scientific Publications

Scientific Research

Strategic Planning

Team Player

Vehicle Driving

Willing to Travel

Bristol Myers Squibb Jobs

As a Senior Project Manager at Rocket Software, you will lead the delivery of primarily complex modernization projects primarily for Application Modernization and Connectivity, typically ranging from $500k to $2M in services revenue, and occasionally overseeing more complex transitions or transformations valued up to $10M. + Collaborate closely with Sales to proactively identify and pursue additional revenue opportunities, particularly for complex, high-risk engagements, by leveraging on-the-ground insights during project delivery to align emerging customer needs with Rocket’s broader solutions portfolio.

It's fun to work in a company where people truly BELIEVE in what they're doing! Job Description Summary: As a Senior Project Manager at Rocket Software, you will lead the delivery of primarily complex modernization projects primarily for Application Modernization and Connectivity, typically ranging from $500k to $2M in services revenue, and occasionally overseeing more complex transitions or transformations valued up to $10M. In this role, you will coordinate multi-function, multi-vendor project teams—often spanning multiple regions—to meet aggressive but achievable deadlines while driving meaningful customer outcomes. A strong technical background in one or more focus areas—such as infrastructure modernization, application modernization, process modernization, hybrid cloud deployments, microservices architecture, or enterprise-wide DevOps—is key. You’ll leverage this expertise to define project objectives, outline detailed delivery plans, and ensure alignment with customers business goals. Throughout the project lifecycle, you will collaborate with diverse stakeholders, including consultants, software engineers, end users, sales teams, and senior leadership, while maintaining transparency, accountability, and clear communication. As part of the Rocket team, you will embrace and exemplify our core values of Empathy, Humanity, Trust, and Love, ensuring a customer-centric approach in every interaction. You’ll partner with colleagues to continually refine best practices and methodologies, promoting a culture of innovation and continuous improvement. Ultimately, you will play a pivotal role in delivering high-value solutions and exceptional experiences that help customers modernize their technology landscapes and achieve strategic success. Key Duties and Responsibilities: Project Delivery Excellence & Customer Experience + Oversee the entire project lifecycle for large, high-risk, and often multi-region initiatives—managing timelines, deliverables, and quality standards to meet aggressive yet achievable deadlines. + Define and document clear project scope and objectives, preventing scope creep by continuously aligning all stakeholders with the project’s goals and deliverables. + Utilize Rocket’s project management framework to optimize workflows, accelerate time to value, and ensure customer-centric outcomes. + Coordinate requirement-gathering sessions, project kickoff meetings, status updates, and review meetings, maintaining transparency and alignment between internal teams and external clients. + Act as the primary interface with customers, forging trust-based relationships grounded in Rocket’s core values of Empathy, Humanity, Trust, and Love. + Monitor project risks and proactively address any challenges, conflicts, or schedule deviations to maintain project momentum and a positive customer experience. Revenue Optimization & Portfolio Management + Collaborate with internal and customer stakeholders to match project resources, schedules, and financial parameters with contractual requirements. + Maintain transparent communication to set clear expectations around timelines, scope, and any potential risks affecting delivery or cost. + Provide reliable financial forecasts to management, adjusting as necessary based on evolving project scopes and timelines. + Collaborate closely with Sales to proactively identify and pursue additional revenue opportunities, particularly for complex, high-risk engagements, by leveraging on-the-ground insights during project delivery to align emerging customer needs with Rocket’s broader solutions portfolio. + Lead or support early qualification and opportunity assessment for significant modernization projects, ensuring alignment with Rocket’s strategic objectives. + Maintain a well-rounded portfolio of customer engagements, balancing priorities and resource allocations to maximize both revenue potential and customer satisfaction. Operational Excellence & Process Transformation + Implement and continuously improve standardized policies, procedures, and best practices that support consistent, high-quality project delivery. + Track key performance indicators (KPIs) and analyze project data to identify trends, address inefficiencies, and enhance operational effectiveness. + Use data-driven insights to inform decision-making, refine delivery approaches, and recommend process optimizations that reduce complexity, cost, and time-to-market. + Establish clear governance structures and reporting processes, providing stakeholders with real-time visibility into project progress, financial health, and risk status. + Drive continuous improvement initiatives that reinforce Rocket’s commitment to innovation, operational excellence, and delivering transformative customer outcomes. Cross-Functional Collaboration + Partner with Account Executives during project delivery to keep them informed on progress, collaborate on customer challenges, and seek their support in resolving key issues. + Collaborate with Product Development to align project execution with the product roadmap. + Work closely with Customer Success Management, Product Engineering, and Delivery Engineering to ensure seamless customer engagements. + Facilitate communication between technical and business stakeholders, driving alignment on project goals and priorities. Qualifications: Required Qualifications + 12+ years of progressive project management experience, preferably with enterprise-scale portfolios in a professional services organization of a software company (or equivalent related experience). + 6+ years leading senior-level customer-facing project managers in a strategic or operational leadership role. + Proven track record of driving revenue growth and business transformation through project delivery in a software, SaaS, or enterprise software environment. + Experience in cross-functional collaboration within SaaS companies, enterprise software organizations, or consulting environments, working across teams to align project goals and ensure successful delivery. Preferred Qualifications + Additional certifications and/or experience in Agile methodologies helpful but not required. Education: + Bachelor’s degree in Business Administration, Project Management, a related field, or equivalent experience. + Project management certification (PMP, PgMP, PRINCE2). Skills and Competencies: Leadership and Collaboration + Executive-level communication skills. + Transformational leadership with a focus on operational excellence. + Expertise in cross-functional collaboration and stakeholder management. Project Delivery and Strategy + Resource optimization and portfolio management. + Advanced project planning and risk management. + Process improvement and change management expertise. + Focus on accelerating time-to-value through efficient delivery. Financial and Operational Acumen + Strong understanding of revenue recognition principles. + Experience in financial management, budgeting, and performance monitoring. + Ability to analyze and address complex operational challenges. Collaboration Network + Delivery Engineering + Sales and Pre-Sales teams + Support & Product Development + Customer Success + Customer stakeholders Communication Requirements + Maintain regular communication with PMO management and cross-functional teams. + Provide ad-hoc updates on critical project milestones and revenue recognition status. Travel Requirements: <25% Information Security: Information security is everyone’s responsibility. A fundamental principle of information security at Rocket Software is that all individuals in the organization have a responsibility for the security and protection of company information and IT Resources over which they have control, according to their role. Diversity, Inclusion & Equity: At Rocket we are committed to an inclusive workplace environment, where every Rocketeer can thrive by bringing their full selves to work. Being a Rocketeer means you are part of our movement to continually drive inclusivity, diversity and equity in our workforce. #LI-Remote . Rocket Software Inc. is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Rocket Software Inc. is also committed to compliance with all fair employment practices regarding citizenship and immigration status. As part of our commitment to a safe and trustworthy workplace, we include background and reference checks in our hiring process. Rocket is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities. If you need special assistance or an accommodation while seeking employment, please call: 781-577-4321 or send an email to people@rocketsoftware.com. We will make a determination on your request for reasonable accommodation on a case-by-case basis. _If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!_ Companies around the world trust Rocket to solve their most complex business challenges by powering their critical infrastructure, business processes, and data. We help extend the value of these assets, enabling our customers to embrace the potential of cloud and mobile computing, advanced analytics, and the innovations of tomorrow. From the clothes we wear to the cars we drive, Rocket solutions power the back-end systems that thousands of brands rely on every day. At Rocket, software is about more than just code—it’s about people. We are passionate problem-solvers, working to make a difference for others. Our foundation is built on empathy, humanity, trust, and love, and we strive to embody these core values in everything we do. Whether we’re serving our customers, partners, or fellow Rocketeers, we are committed to treating everyone with the respect and care they deserve. Founded in 1990, Rocket Software is headquartered in Waltham, Massachusetts, and has 20 offices worldwide, bringing people and technology together to build a better future.

Senior Project Manager (Professional Services)

PRINCE2

Hybrid Security Jobs in Wrentham, MA

Hybrid Security Jobs in Wrentham, MA

Resume Resources

Get noticed by top employers!

Hybrid Security Jobs in Wrentham, MA

Senior Project Manager Rocket Software

Medical Science Liaison, Cardiovascular - Milvexian (ME, VT, NH, MA, RI) Bristol Myers Squibb

Senior Project Manager (Professional Services) Rocket Software

Resume Resources