Develop and coordinate student recruitment initiatives, including outreach campaigns, information sessions, campus events, and follow-up communications with prospective students and their families; Develop and coordinate retention initiatives, including proactive outreach, early identification of students who need additional support, and referrals to appropriate academic and university resources; Assist in coordination of efforts to organize departmental functions for students, including events such as orientation or faculty-student advising meetings; Participate in university wide programs and events related to undergraduate students such as admissions, orientation, articulation, advising, graduation and other social and networking events; Assist and function as liaison between students, faculty, management and administrative agents in understanding the programs, university rules and regulations; Assist and perform the oversight of operations related to student records, graduation and student recruitment functions; Generate correspondence in communicating with students, faculty and other administrators and units such as the Dean's office, registrar's office, etc. in writing, via e-mail or through other communication means in response to students and other constituents' inquiries in fostering student success as needed; Assist in updating ECE department's advising materials (printed and on the website) prior to each catalog year; Assist in creating sample schedules, transfer guides, and degree worksheets for different student populations; Serve as the department's liaison for transfer student and articulation matters by attending relevant meetings, monitoring policy and program changes, and maintaining current transfer information in all departmental publications and resources; Serve as the primary contact for academic grade appeals, providing guidance to students, ensuring compliance with university policies and procedures, and coordinating communications among students, faculty, and departmental leadership; and. Required Qualifications: High school diploma or equivalent; Generally, one to three years experience with or demonstrated knowledge in one or more of the following areas: academic advising, success coaching, counseling, orientation, disability services, veteran's services, career services, student involvement, and student rights and responsibilities; Experience serving and supporting diverse student populations; Experience working with multiple complex projects simultaneously; Experience with spreadsheets, email, and Microsoft Office suite including Outlook, Excel, Word and PowerPoint; Excellent verbal and written communication skills, with the ability to communicate effectively with students, families, faculty, staff, and external stakeholders; Strong organizational and time-management skills, with the ability to prioritize competing responsibilities and manage multiple projects simultaneously; Ability to meet deadlines while maintaining a high degree of accuracy, attention to detail, and professionalism; Strong customer service orientation, with a commitment to providing responsive, student-centered support; Excellent problem-solving and conflict resolution skills, with the ability to handle sensitive and complex situations effectively; Strong interpersonal skills with an ability to work effectively with individuals from diverse cultural, ethnic, socioeconomic, and educational backgrounds; Ability to collaborate effectively as part of a team while also working independently when appropriate; Ability to plan, coordinate, and participate in outreach, recruitment, orientation, and student success initiatives; and.