2–4+ years of experience in cybersecurity account management, customer success, technical account management, managed IT services, managed security services, technical sales, or a related client-facing technology role Prior experience in a customer-facing role such as account management, or client success in strongly preferred. Required Skills Working knowledge of cybersecurity concepts, managed security services, SOC operations, incident response, vulnerability management, endpoint security, email security, identity security, cloud security, SIEM, and compliance frameworks.