Paid Sick Days

Parking

Performance Bonus

Prescription Drug Coverage

Professional Development

401K

Childcare

Concierge Services

Stock Options

Subsidized Commuting

Employee Referral Program

Flexible Spending Accounts

Employee Events

Retirement / Pension Plans

Transportation Allowance

Tuition Reimbursement

Vehicle Allowance

Work From Home

Game Rooms

Health Care on Site

Life Insurance

Merchandise Discounts

Military Leave

On Site Cafeteria

UNKNOWN

ADAPTED_NOW

15+ years of experience working with US Federal government agencies on Architect-Engineering programs to include 6+ years in a leadership role + Travel required throughout CONUS and some OCONUS Travel driven by project and opportunity needs + Due to the nature of the role, US citizenship is required **Knowledge and Skills:** + In-depth knowledge of consultative selling approaches. The CAM is the advocate for their assigned Account that provide a host of professional technical services, to include but not limited to FMS, MILCON, and SRM design; Master Planning; other AE Services; Environmental Services (restoration, planning/NEPA, compliance); Energy Performance Services, Construction Management and Construction Quality Assurance.

YEAR

**Company Description**
 
**Work with Us. Change the World.**
 
At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world's trusted infrastructure consulting firm, partnering with clients to solve the world’s most complex challenges and build legacies for future generations.
 
There has never been a better time to be at AECOM. With accelerating infrastructure investment worldwide, our services are in great demand. We invite you to bring your bold ideas and big dreams and become part of a global team of over 50,000 planners, designers, engineers, scientists, digital innovators, program and construction managers and other professionals delivering projects that create a positive and tangible impact around the world.
 
We're one global team driven by our common purpose to deliver a better world. Join us.
 
**Job Description**
 
AECOM seeks an experienced Executive for our Army Account Team. This position will be a Client Account Manager (CAM) role as part of our growth-focused National Government’s DOD program. The CAM is a high-visibility role that provides selected candidates with an opportunity to influence AECOM’s internal strategy through client development leadership while building long-term relationships with internal and external stakeholders. The Army CAM will be part of AECOM’s National Governments Team and report to the US Defense Director.
 
Specifically, the CAM will drive sustainable and reproducible Account growth for the DOD Army Team within National Governments. This will be readily accomplished by successfully delivering on the following requirements:
 
Strategic Direction- Intelligence- and Positioning
 
+ Strategic Plan Development & Management- Follow the money.
 
+ ID external drivers influencing the marketplace.
 
+ Determine where to put resources and invest dollars for growth.
 
+ Competitor and SB analyses.
 
+ Coordination and collaboration with the Regional Business Line and Business Line Leaders (BLL).
 
Account Plan Development
 
+ Develop opportunity targets based on market conditions and client acquisition strategies; negotiate goals with BLLs; keep Regional Execs informed.
 
+ Develop/maintain a pipeline of opportunities and develop growth targets in coordination with the BLs
 
+ Flow down goals to Regional Engagement Teams.
 
+ Monitor and support Program/Project opportunities.
 
+ Continually seek to improve overall Portfolio Quality and optimize across Regions/BLs.
 
Account Performance
 
+ On a monthly basis or more frequently as requested maintaining situational awareness of performance across the account.
 
+ Make sure bookings and pipeline align with monthly projections and if not, develop a brief situational report on why projections are not aligned.
 
Pursuit Support & SalesForce Management
 
+ Weekly review and update of the SF pipeline. Make sure that there are capture plans for all major pursuits. Assist with teaming and negotiating.
 
+ Ensure coordination with FBS & Marketing for max support. De-conflict issues (perceived/real) among BLs.
 
+ Facilitate Risk Mgmt sign-offs/ pricing/ proposal review/ and all other unique federal requirements. Own the big proposals!
 
Contract Fill-up
 
+ Monitor Program Manager performance monthly for achieving bookings against contract capacity.
 
+ Keep a close eye on sub positions, and non-productive relationships.
 
+ Develop a strategy with BLs to help under performing contracts.
 
Client Relationships
 
+ Lead/manage key relationships at all major clients
 
+ Optimize X-sell opportunities. Closely oversee corrective actions and personally monitor recoveries to ensure client satisfaction.
 
+ Develop plan to lead client engagements in coordination with BLs
 
Compliance
 
+ Maintain situational awareness. Serve on JV Boards for larger programs to stay abreast.
 
+ Work closely with FBS to ensure FAR compliance.
 
Performance / Risk Assessment
 
+ Maintain situational awareness of contract performance.
 
+ Personally, review all CPAR reports and rebuttals.
 
+ Talk with major PgMs at least monthly.
 
OCI Resolution
 
+ Talk with major PgMs at least monthly.
 
Communicate / Coordinate
 
+ Maintain an Account level Focus Group communication strategy to provide YTD status against goals & other relevant account metrics.
 
+ Communicate progress up the NG chain.
 
+ Work positively across Divisional boundaries.
 
+ Lead business line reviews of the Army account to maintain the pipeline.
 
Lead and Motivate
 
+ Promote the AECOM/NG brand; inspire participation in professional activities & paper development.
 
+ Be a prime mover in building the federal team of teams.
 
+ Spread the vision and team accolades.
 
Staff Reviews
 
+ Spread the vision and team accolades.
 
The CAM will be responsible for client relations, market analysis, strategy development, positioning, capture and management of client contracts worldwide. This includes developing and executing strategic and client account plans that will achieve annual targets and grow the program year over year. The CAM is the advocate for their assigned Account that provide a host of professional technical services, to include but not limited to FMS, MILCON, and SRM design; Master Planning; other AE Services; Environmental Services (restoration, planning/NEPA, compliance); Energy Performance Services, Construction Management and Construction Quality Assurance.
 
The CAM must be a strong leader, able to inspire, motivate and build teams, and communicate effectively. They will collaborate with AECOM members across all Business Lines and Operating geographies. They will lead and manage their programs, establishing strategies and driving growth for their assigned Account. They lead and coordinate engagement with the client, identifying new opportunities and work with others to win task orders and new contracts. The CAM monitors the performance of AECOM team members executing professional technical services and leads discussions to resolve any issues or concerns with the client. The CAM will act as an ombudsman to spot and de-conflict any organizational conflict of interest issues. The CAM will report to one of the Account Directors (DOD/Fed Civ/Canada) for the National Government’s Business Lines in DCS Americas.
 
**Qualifications**
 
**Minimum Requirements:**
 
+ Bachelor's degree in architecture, engineering or other related disciplines that aligns with AECOM’s Business Lines.
 
+ 15+ years of experience working with US Federal government agencies on Architect-Engineering programs to include 6+ years in a leadership role
 
+ Travel required throughout CONUS and some OCONUS Travel driven by project and opportunity needs
 
+ Due to the nature of the role, US citizenship is required
 
**Knowledge and Skills:**
 
+ In-depth knowledge of consultative selling approaches.
 
+ Outstanding communication skills.
 
+ Expert negotiation skills.
 
+ Expertise in project management for complex, multi-country, multi-business unit deals.
 
+ Knowledge and/or willingness to quickly learn and adapt to AECOM's entire portfolio.
 
+ CRM (Salesforce) experience is a plus.
 
**Additional Information**
 
Offered rate of compensation will be based on individual education, qualifications, experience, and work location. The range for this position is $200000 to $220000.
 
**About AECOM**
 
AECOM is proud to offer comprehensive benefits to meet the diverse needs of our employees. Depending on your employment status, AECOM benefits may include medical, dental, vision, life, AD&D, disability benefits, paid time off, leaves of absences, voluntary benefits, perks, flexible work options, well-being resources, employee assistance program, business travel insurance, service recognition awards, retirement savings plan, and employee stock purchase plan.
 
AECOM is the global infrastructure leader, committed to delivering a better world. As a trusted professional services firm powered by deep technical abilities, we solve our clients’ complex challenges in water, environment, energy, transportation and buildings. Our teams partner with public- and private-sector clients to create innovative, sustainable and resilient solutions throughout the project lifecycle – from advisory, planning, design and engineering to program and construction management. AECOM is a Fortune 500 firm that had revenue of $16.1 billion in fiscal year 2025. Learn more at aecom.com.
 
**What makes AECOM a great place to work**
 
You will be part of a global team that champions your growth and career ambitions. Work on groundbreaking projects - both in your local community and on a global scale - that are transforming our industry and shaping the future. With cutting-edge technology and a network of experts, you’ll have the resources to make a real impact. Our award-winning training and development programs are designed to expand your technical expertise and leadership skills, helping you build the career you’ve always envisioned. Here, you’ll find a welcoming workplace built on respect, collaboration and community—where you have the freedom to grow in a world of opportunity.
 
As an Equal Opportunity Employer, we believe in your potential and are here to help you achieve it. All your information will be kept confidential according to EEO guidelines.
 
**ReqID:** J10149440
 
**Business Line:** Geography OH
 
**Business Group:** DCS
 
**Strategic Business Unit:** AME Support
 
**Career Area:** Business Development
 
**Work Location Model:** Remote
 
**Compensation:** USD 200000 - USD 220000 - yearly

About AECOM
AECOM is a global network of experts working with clients, communities and colleagues to develop and implement innovative solutions to the world&rsquo;s most complex challenges.
Delivering clean water and energy. Building iconic skyscrapers. Planning new cities. Restoring damaged environments. Connecting people and economies with roads, bridges, tunnels and transit systems. Designing parks where children play. Helping governments maintain stability and security.
We connect expertise across services, markets, and geographies to deliver transformative outcomes. Worldwide, we design, build, finance, operate and manage projects and programs that unlock opportunities, protect our environment and improve people&rsquo;s lives.
Imagine it. Delivered.
&lt;iframe width="731" height="411" src="<a href="https://www.youtube.com/embed/r59sdFbjyck">https://www.youtube.com/embed/r59sdFbjyck</a>" frameborder="0" allow="accelerometer; autoplay; encrypted-media; gyroscope; picture-in-picture" allowfullscreen&gt;&lt;/iframe&gt;
<div class="fast-facts">
<h2>Fast Facts:</h2>
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<tbody>
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<li>
Approximately $20.2 billion of revenue during fiscal year 2018
</li>
<li>
Ranked #1 in Transportation and General Building in Engineering News-Record&rsquo;s 2018 &ldquo;Top 500 Design Firms&rdquo;
</li>
<li>Named one of Fortune magazine's "World's Most Admired Companies" for the fifth consecutive year <img class="wp-image-38775 alignleft" src="https://www.aecom.com/content/wp-content/uploads/2018/02/WMAC2018.jpg" alt="WMAC2018" width="97" height="90" /> 
 
&copy;2018 Time Inc. Used under license.
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</div>

AECOM

Army Client Account Director

AECOM Technology

OTHER

FEED

The ideal candidate should be adept at troubleshooting, be able to manage multiple projects/deadlines simultaneously, be customer service oriented, and possess strong people skills who can collaboratively lead and support FHPG clinic operations within their assigned areas. Correctly establishes the infrastructures needed to create and maintain the practice; including but not limited to staffing, equipment and supplies, plus establishes appropriate outside contracts.

Position Summary:
<div class="fieldValueText"><div class="fieldValueText"> Assist in development of capital and operating budgets. Responsible for management of capital and operating budgets.Ensures accreditation standards, licensing, and regulatory requirements for DNV, CLIA, OSHA, Radiation Protection and others as required by Federal or State statues as applicable.Creates and/or maintains processes that ensure that patient privacy and information is protected.Develops, recommends, and implements policies and procedures for the clinics.                     Hires and orients staff with assistance from FH Human Resource department and associated guidelines and policies.Resolves patient complaints/concerns and reports appropriately.Develops optimal scheduling process to maximize patient through-put.Works in conjunction with Practice Management, Billing and Compliance staff to implement, monitor, and improve effective reimbursement procedures, including CPT and ICD-10 coding, in compliance with established third part billing regulations.Assures a comprehensive onboarding and orientation for new providers.Assures a comprehensive onboarding and orientation for new managers. Assists with physician development activities. Works closely with Executive Director of Ambulatory Operations to develop and implement new practices and practice sites.Identifies appropriate practice models and implements necessary support for the designated practice or specialty. Correctly establishes the infrastructures needed to create and maintain the practice; including but not limited to staffing, equipment and supplies, plus establishes appropriate outside contracts. In addition, works through processes and workflows.Assesses and applies the correct billing system and associated electronic medical record needs and flow to new sites.Augments and coordinates appropriate marketing with FirstHealth Strategic Marketing Department.Applies LEAN concepts and principles when processes and through-put impacting workflow of staff and provider is inefficient.Coordinates necessary malpractice insurance and provider employment contracts.Assess and correct as needed compliance and regulatory issues germane to the practice type.                  Revisit practice sites at regular intervals to reassess functions and services provided for quality; intervene and take corrective actions as warranted.At one-, three- and six-month intervals revisit practice billing and collections outcomes. Identify those implemented policies and protocols that are ineffective and adjust as needed.  </div></div>

Qualifications:
Bachelor's Degree in Business Administration or Healthcare Certification in compliance, coding or areas associated with practice management preferred. Minimum5-10 years' experience in active practice management and/or project management. Supervisory experience required. <h1 style="margin:4.55pt 0in 0.0001pt 5.75pt">Additional Skills:</h1>Background in practice operational benchmarking, budgeting, compensation, and new project development. Extensive experience with EMR utilization and implementation (EPIC preferred not required). Extensive experience in ambulatory (physician clinic) operations Capable of managing resources and implementing strategic plans that generate growth and new volume in a practice setting. Experience in ensuring compliance with regulations and standards to maintain survey readiness for DNV & other regulatory agencies.Knowledgeable about multiple systems and how each interrelates to a clinical setting.Ability to plan, organize, and work independently.Ability to practice effective communication techniques both orally and in writing.Ability to establish and identify priorities within varied work requirements of this position. Detail orientedTraining & presentation experienceThe ideal candidate should be adept at troubleshooting, be able to manage multiple projects/deadlines simultaneously, be customer service oriented, and possess strong people skills who can collaboratively lead and support FHPG clinic operations within their assigned areas.Highly skilled in Excel, Word, and PowerPointExtensive knowledge of medical terminology, insurance guidelines, including but not limited to reimbursement, third party payers, pre-certification, ICD-10and CPT

FirstHealth of the Carolinas, Inc.

Regional Director of Clinic Operations - Cumberland Co.

Accreditation Standards

Benchmarking

Billing

Budgeting

Business Administration

Capital Budgeting

Clinical Support

Communication Skills

Credit and Collections

Current Procedural Terminology (CPT)

Customer Support/Service

Electronic Medical Records

Employee Orientation

Employment Contracts

Epic Systems

Establish Priorities

Health Insurance

Healthcare

Healthcare Reimbursement

Human Resources

ICD-10

Identify Issues

Insurance

Interpersonal Skills

Licensing

Maintain Compliance

Medical Assistance

Medical Billing

Medical Office Administration

Medical Records

Medical Terminology

Microsoft Excel

Microsoft PowerPoint

Microsoft Word

Multitasking

OSHA

Onboarding

Operational Support

People Management

Policy Development

Policy Implementation

Procedure Development

Procedure Implementation

Project Development

Project/Program Management

Provider Contracting

Radiation Safety

Regulations

Regulatory Compliance

Regulatory Requirements

Reimbursement

Resolve Customer Issues

Resource Management

Schedule Development

Strategic Planning

Team Player

Third-Party Payer

Time Management

[AW]-iCims

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Army Client Account DirectorAECOM

Regional Director of Clinic Operations - Cumberland Co.FirstHealth of the Carolinas, Inc.

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