The Information Technology Analyst - Infrastructure provides support for the City’s network, server, cloud, and database systems to ensure availability and performance of services; assists in administering Cisco networking equipment, including switches, routers, and wireless access points; supports Microsoft technologies (Windows Server, Active Directory, Microsoft 365, Teams, Exchange) and assists with Azure cloud services; monitors system performance and availability; assists with system upgrades, migrations, deployments, and integration projects; and performs related duties as required. The Information Technology department's responsibilities include computer hardware systems, data and telecomm infrastructure, data management, information security, radio and wireless communications, software and applications, telephone and voice systems.