Knowledge and Skills: Knowledge of human services relative to current assignment Sensitivity to cultural, religious, racial, disability, and gender issues Excellent organizational and writing skillsAbility to balance many competing priorities Ability to negotiate, mediate, and resolve conflictsAbility to provide leadership and team management to staff Knowledge of operations management procedures and practices Knowledge of risk managementKnowledge and use of different learning and communication styles Participatory skills, collaborative skills, teaching skillsKnowledge of documentation requirements and regulationsAbility to work independently and as part of an interdisciplinary team Ability to work in a professional and confidential capacityKnowledge of human, legal, civil rights, community, and other resources Knowledge of empowerment, self-advocacy and peer support techniques Knowledge of personal computer applications and equipment Knowledge of participatory planning techniquesKnowledge of formal and informal assessment practicesKnowledge of available equipment, therapies, and service providers. Vinfen''s 3,500 dedicated employees are experienced, highly-trained professionals who provide a full range of supportive living, health, educational, and clinical services in over 550 sites throughout Massachusetts and Connecticut.