Ensure Matheson policies and procedures are in compliance with the terms in contract Lead and demonstrate in process development, working with TGCM Site Services Technicians Operation of chemical and gas distribution systems HPM and inert cylinder changes (including tonners, packs, tube trailers and other bulk containers, as required) Chemical container changes (including drums, totes and other bulk containers, as required) Attend meetings with customers as requested Monthly billing Drive continuous improvement in processes, looking for appropriate safety improvements, cost savings, and other efficiencies Advanced troubleshooting of chemical and gas distribution systems, working with suppliers to solve complex problems Provide basic and advanced training to TGCM Technician I, II and III employees Rounds and readings, as required Inventory of chemicals and gases, as required Fab deliveries, as required Alarm response on equipment operated and maintained by Matheson Gas and chemical system preventive maintenance and repair, as required Purification systems operation and maintenance, as required Unloading of trucks using PIT (powered industrial truck) and manual equipment such as carts and pallet jacks Write Safe Work Permits for contractors, as needed Emergency Response Team member, as required Manage hazardous and non-hazardous waste, as required Escalation of issues (shutdowns, safety concerns, customer requests, etc) to the appropriate person(s), as required Participation in audits, as required Incident investigation, working with SHE, HR and upper management Complete training to adhere to customer requirements, if required Housekeeping, keeping Matheson areas clutter-free and clean Ensure inventory is managed properly, if required by terms of contract Work with customer Purchasing Department on managing suppliers Input data from work into TGCM - CMMS to flesh out monthly data for reporting purposes Other administrative and management duties as needed. Ability to work shift work to support worker shortages due to vacation, sick time or other time off, as needed Advanced troubleshooting and repair skills Train and mentor new and lesser experienced TGCM Site Service Technicians Detailed Description of Activities TGCM Site Services Manager will maintain a safe work environment.