High school diploma or GED preferred5 years of customer contact experience required5 years of electronics service, repair or installation experience requiredIndustry-recognized certifications preferred, including but not limited to Control4, Crestron, Cisco, CompTIA+, CTS and CEDIAThorough knowledge of home theater, home automation, A/V surveillance distribution, phone systems and home network systemsKnowledge of cable and wire types, audio devices and components, construction requirements, device placement, cable installation, ventilation needs, equipment layout and mounting techniquesAbility to work effectively with builders, trades, outside service providers and customers while using clear communication and conflict-resolution skillsAdvanced knowledge of construction, advanced carpentry skills and expert knowledge of current automation systemsValid driver's license and acceptable driving record required; Missouri residents must have a Class E driver's licenseLift test required: ability to lift, push and pull required weights per established department requirementsAbility to work night, weekend and/or early morning hours based on business needsPre-employment screening includes, but is not limited to, a criminal background check. This role supports advanced programming across residential and commercial control platforms that integrate audio/video, lighting, motorized shading, surveillance systems and advanced network configurations.