Strategic Impact • Drive measurable improvements in claims outcomes and total cost of risk • Strengthen carrier and TPA performance through data-driven accountability • Enhance service consistency and injured employee experience • Influence program governance, reporting rigor, and operational scalability • Serve as a trusted advisor to senior stakeholders Key Responsibilities • Lead and own the regional workers’ compensation program strategy, execution, and performance results • Oversee day-to-day regional claims activity to ensure regulatory compliance, reserve accuracy, litigation management, and service excellence • Serve as the primary escalation leader for complex, high-exposure, or sensitive claims matters • Partner with the aviation client’s Risk Management team to align program outcomes with organizational priorities • Establish and monitor KPIs, SLAs, and performance metrics for TPAs and insurance carriers • Lead claim reviews, stewardship meetings, and performance discussions with external partners • Provide technical expertise across complex, multi-jurisdictional claims • Analyze loss trends, claim duration, severity drivers, and cost containment opportunities • Identify systemic risks and implement corrective strategies • Design and enhance governance processes, workflows, and reporting frameworks • Drive continuous improvement initiatives that strengthen both financial and service outcomes • Promote a culture grounded in accountability, transparency, and performance Leadership Expectations This position carries full management-level accountability and executive visibility. Additional Requirements • Credit security clearance required • Must have Global Entry status or be pre-approved Compensation details: 90000-110000 Yearly Salary PI4888fd7acec1-25448-402638085c143e31-5e48-4549-b638-05792d185386