NewBusiness Consultant- Customer Service Optimization (Remote) Blue Cross and Blue Shield AssociationBusiness Consultant- Customer Service Optimization (Remote)DCRemote$88,776–$176,319 / yearUnderstands business goals and priorities, Follows evolving market, industry and consumer trends, Effective communication of complex ideas both verbal and written, Exceptional project management, facilitation and organizational skills, Excellent relationship management skills, Strategic thinker, problem solver, and a collaborator who can drive engagement and discussions, Significant experience with MS Office (Excel, PowerPoint, Word), Must be able to meet established deadlines and handle multiple customer service demands from internal and external customers, within set expectations for service excellence. ESSENTIAL FUNCTIONS: Provide subject matter expertise in a particular area (including but not limited to one of the following: project management, finance and budget, human resources, data and metrics, information technology, etc.) that contributes to the effective accomplishment of initiatives tasks and goals.
Part Time Customer Experience Manager Nights and Weekends The Michaels Companies IncPart Time Customer Experience Manager Nights and WeekendsHanover, MD$16–$22.20 / hourPublic retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the job, and/or to receive all other benefits and privileges of employment, please contact Customer Care at 1-800-642-4235 (1800-MICHAEL).
Customer Experience Manager PT The Michaels Companies IncCustomer Experience Manager PTEllicott City, MDPublic retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the job, and/or to receive all other benefits and privileges of employment, please contact Customer Care at 1-800-642-4235 (1800-MICHAEL).
Customer Engineering Maintenance & Service Technician Air Products and ChemicalsCustomer Engineering Maintenance & Service TechnicianWashington, DCRemoteTechnical Education or Related Skills: Process Technology, Electrical Technology, Industrial Systems, Electrical Power & Controls, Electromechanical Technology, HVAC, plumbing, welding, mechanical repair, construction, vehicle or small engine repair, fabricating, crane & rigging, fuel industry, or general maintenance. When we come together - where every voice is heard and everyone knows they belong and matter - we create solutions that launch people into space, support lifesaving care in hospitals, and enable the construction of groundbreaking, world scale production facilities.
Customer Experience Manager Weis Markets IncCustomer Experience ManagerMDUtilizes the auto-scheduler system to update Front End associate availabilities, headcounts, and schedules to meet weekly business demands while achieving budgeted labor rates and sales per labor hour goals. Operates front-end scanning equipment and register, performs all related check out procedures including properly bagging merchandise efficiently and placing merchandise in customer's cart.
OMHC Administrative Assistant/ Customer Service Arundel LodgeOMHC Administrative Assistant/ Customer ServiceEdgewater, MarylandGreet guests/patients Process referrals of OMHC services Collect personal information for new patients and input data into Credible Scheduling (in person at desk and via telephone) Collect co-pays for services Answer phones, check voicemails on clinic line Assume other administrative duties as needed Assist clinic staff with tracking clients/caseloads Assist clinic staff with tracking client caseloads, and other admin duties. We envision being an essential member of a community network that helps prevent behavioral health disorders and provides the care and support people need to lead healthy, productive lives.
Customer Service Representative I Copeland Controls SrlCustomer Service Representative IWashington, DCBest-in-class engineering, design and manufacturing combined with category-leading brands in compression, controls, software and monitoring solutions result in next-generation climate technology that is built for the needs of the world ahead. At Copeland, we cultivate a strong sense of inclusion and belonging where individuals of all backgrounds, and with diverse perspectives, are embraced and treated fairly to enable a stronger workforce.
Seasonal Customer Experience Specialist Tesla IncSeasonal Customer Experience SpecialistMD$20.44–$25.92 / hourAs the first point of contact in our showrooms and the final touchpoint at vehicle delivery, they serve as true brand ambassadors, bringing our mission to accelerate the world's transition to sustainable energy to life. Inspire and educate guests by answering questions and curating a tailored product experience, including demo drives and Full Self-Driving demonstrations aligned with their interests.
Customer Experience Specialist Tesla IncCustomer Experience SpecialistVienna, VAAs the first point of contact in our showrooms and the final touchpoint at vehicle delivery, they serve as true brand ambassadors, bringing our mission to accelerate the world's transition to sustainable energy to life. Inspire and educate guests by answering questions and curating a tailored product experience, including demo drives and Full Self-Driving demonstrations aligned with their interests.
Customer Retention Specialist - State Farm Agent Team Member Edwin Ampiah-Addison - State Farm AgentCustomer Retention Specialist - State Farm Agent Team MemberWashington, DCRemoteFull timeThis role supports ongoing customer relationships through proactive outreach, policy renewals, and coverage reviews—helping customers feel understood, supported, and confident in their choices. As a Customer Retention Specialist, you’ll work to maintain and strengthen relationships with existing clients—helping them stay protected, informed, and satisfied.
Customer Service Manager - Lorton Transdev North America IncCustomer Service Manager - LortonLorton, VAKey Responsibilities: Assure quality of operations including leading CSR staff, training, monitoring, and observing customer phone calls and coaching to resolve customer service issues and compliance with policies and procedures. About Transdev: Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions.
Ebusiness Customer Support Specialist Airgas IncEbusiness Customer Support SpecialistGermantown, MDThis is evident not only through our competitive compensation but also through a comprehensive benefits package that includes medical, dental, and vision plans, short-term and long-term disability, life and accidental death and dismemberment (AD&D) insurance, Employee Assistance Program (EAP), pre-tax commuter transportation benefit, parental leave, vacation, sick time, floating holidays, jury duty and funeral/bereavement leave, and paid holidays for all eligible full-time employees. Airgas, an Air Liquide company, is a leading U.S. supplier of industrial, medical and specialty gases, as well as hardgoods and related products; one of the largest U.S. suppliers of safety products; and a leading U.S. supplier of ammonia products and process chemicals.
Customer Service Representative 2nd shift Roto-Rooter Group IncCustomer Service Representative 2nd shiftLinthicum, MD$17–$19 / hourFounded in 1935, Roto-Rooter is North America''s largest plumbing, drain cleaning, and water cleanup services provider. Obtain key information from the customer while expressing empathy, a sense of urgency and confidence that they called the right company and we will solve their plumbing problems.
Vice President, Member, Care Delivery and Quality Communications Kaiser PermanenteVice President, Member, Care Delivery and Quality CommunicationsWashington D.C., DCThe Vice President serves as the primary communications partner to care delivery leadership and is responsible for developing communication strategies that support members during periods of change, operational challenges, service disruptions, care delivery enhancements, quality initiatives, facility openings, and other experiences that directly impact member trust and satisfaction. The Vice President oversees member communications, care delivery communications, quality communications, online reputation management, member-facing content strategy, service recovery communications, call center messaging, health observance campaigns, patient-facing materials, and communication support for operational initiatives affecting members.
Customer Service Representative-2nd shift Roto-Rooter Services CompanyCustomer Service Representative-2nd shiftLinthicum, Maryland$17–$19 / hourFounded in 1935, Roto-Rooter is North America's largest plumbing, drain cleaning, and water cleanup services provider. Obtain key information from the customer while expressing empathy, a sense of urgency and confidence that they called the right company and we will solve their plumbing problems.
Customer Service Representative I (Teller) John Marshall BankCustomer Service Representative I (Teller)Tysons, VA$23.08–$25 / hourThe Customer Service Representative II/Universal Banker serves as the primary face of John Marshall Bank, responsible for providing exceptional customer service while opening accounts and accurately executing routine and complex financial transactions. Critical thinking to analyze customer profiles and uncover hidden needs, pairing tailored services to secure long-term client trust.
Customer Service Representative II (Universal Banker) John Marshall BankCustomer Service Representative II (Universal Banker)Arlington, VAThe Customer Service Representative II/Universal Banker serves as the primary face of John Marshall Bank, responsible for providing exceptional customer service while opening accounts and accurately executing routine and complex financial transactions. Critical thinking to analyze customer profiles and uncover hidden needs, pairing tailored services to secure long-term client trust.
Customer Service Representative II John Marshall BankCustomer Service Representative IIAlexandria, VA$23.08–$25 / hourThe Customer Service Representative II/Universal Banker serves as the primary face of John Marshall Bank, responsible for providing exceptional customer service while opening accounts and accurately executing routine and complex financial transactions. Critical thinking to analyze customer profiles and uncover hidden needs, pairing tailored services to secure long-term client trust.
Licensed Customer Service Representative Philadelphia Insurance CompaniesLicensed Customer Service RepresentativeLaurel, New JerseyRemoteTo be considered for this role, you must have an active Property & Casualty or Personal Lines insurance license , prior experience in an insurance service role, a passion for client interaction, strong problem-solving skills and the ability to thrive in a fast-paced environment. In order to remain competitive we must attract, develop, motivate, and retain the most qualified employees regardless of age, color, race, religion, gender, disability, national or ethnic origin, family circumstances, life experiences, marital status, military status, sexual orientation and/or any other status protected by law.
Senior Product Manager, B2B Service Customer & Partner Portals TransUnionSenior Product Manager, B2B Service Customer & Partner PortalsReston, VA$112,500–$187,500 / yearThis individual contributor role will report to Director of Salesforce B2B Service Governance and will partner closely with Care and Servicing, Sales Support, Product, Client Success, Technology, Analytics, and partner-facing teams to define and deliver portal experiences that reduce service friction, improve transparency, increase self-service adoption, and drive measurable business outcomes. Manage roadmap priorities, backlog enrichment, sprint planning, release readiness, stakeholder demos, adoption planning, and post-release measurement in partnership with Salesforce administrators, developers, architects, UX/design, analytics, security, and delivery teams.