Insurance Account Position - State Farm Agent Team Member Andrew Cambria - State Farm AgentInsurance Account Position - State Farm Agent Team MemberCicero, NYAs our Insurance Account Position - State Farm Agent Team Member, your knowledge of insurance products and industry trends equips you to communicate directly with clients, identify their needs, and market products or services that maximize value. ROLE DESCRIPTION: Andrew Cambria - State Farm Agent is searching for a competitive Producer who can recognize opportunities and strategically turn leads into long-lasting customer relationships.
Insurance Account Representative - State Farm Agent Team Member Brenda Flagg - State Farm AgentInsurance Account Representative - State Farm Agent Team MemberEast Syracuse, NYYou grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.
Insurance Account Position - State Farm Agent Team Member Neil Campbell - State Farm AgentInsurance Account Position - State Farm Agent Team MemberNew Hartford, NYEnthusiastic about the role insurance and financial products play in helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
Insurance and Financial Services Position - State Farm Agent Team Member Neil Campbell - State Farm AgentInsurance and Financial Services Position - State Farm Agent Team MemberNew Hartford, NYEnthusiastic about the role insurance and financial products play in helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
Insurance Staff Position - State Farm Agent Team Member Neil Campbell - State Farm AgentInsurance Staff Position - State Farm Agent Team MemberNew Hartford, NYEnthusiastic about the role insurance and financial products play in helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
NewLicensed Property & Casualty Insurance Agent - Remote USA TTECLicensed Property & Casualty Insurance Agent - Remote USAVerona, NYRemoteWebcam participation is expected during all instructor‑led TTEC and client‑required training, either throughout the session or at designated times, and is encouraged during coaching sessions to support meaningful connection and collaboration. Whether it’s getting answers for customers quickly, consulting on products with compassion or resolving their issues with a smile, you’ll be the difference between their customer experience being just average or an exceptional one.
Insurance and Financial Services Position - State Farm Agent Team Member Steven Jarvis - State Farm AgentInsurance and Financial Services Position - State Farm Agent Team MemberRome, NYAs a State Farm team member you will build and develop customer relationships within the community to promote State Farm products including auto, home and life insurance. Enthusiastic about the role insurance and financial products play in helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams.
Work From Home Insurance Agent – Training Provided MINK Life & Legacy AgencyWork From Home Insurance Agent – Training ProvidedUtica, NY$150,000–$200,000If you're tired of long commutes or missing moments with family, this work-from-home opportunity offers a real path to a meaningful career — with free, proven training and full support. Mink Life & Legacy is seeking motivated, coachable individuals who want more time and more control.
Bilingual Insurance Sales Trainee/Sales Representative Sign-On Bonus Opportunity!! Freeway Insurance Services America LLCBilingual Insurance Sales Trainee/Sales Representative Sign-On Bonus Opportunity!!Rome, NY$16–$20 / hourOur Company: Confie and its family of companies -Freeway Auto Insurance, Acceptance Insurance, Southern Harvest, InsureOne, Bluefire & others - is one of the largest privately held insurance brokers in the United States and has been ranked the #1 Personal Lines Agency by the Insurance Journal for the tenth straight year! With over 1250 locations with retail locations across 27 states and licensed providers for all states, we encourage you to take your career and income potential to new heights!
Personal Insurance Client Advisor Community Bank, N.A.Personal Insurance Client AdvisorOneida, NYThe Personal Insurance Client Advisor will work in a team environment with all members of the Personal Insurance department, including but not limited to the sales team and management team, to effectively respond to our clients' needs and requests and to properly protect their assets. Document all interactions, including but not limited to clients and Carriers, (phone calls, e-mails, face-to-face meetings, letters, etc.) in company system so that any team member can assist client.
Insurance Account Representative - State Farm Agent Team Member Jeff Barrett - State Farm AgentInsurance Account Representative - State Farm Agent Team MemberNorth Syracuse, NYAs a Insurance Account Representative - State Farm Agent Team Member with Jeff Barrett - State Farm Agent, you will play a key role in driving the growth and success of our insurance agency. We value qualities like a great attitude, positivity, trustworthiness, drive, coachability, and empathy, as these traits help us create real value for our customers.
NewInsurance Account Representative - State Farm Agent Team Member Lori Mullen State FarmInsurance Account Representative - State Farm Agent Team MemberFayetteville, NY$50,000–$70,000 / yearIf you are motivated by performance and want to be rewarded for your work, this opportunity with Lori Mullen State Farm offers a base salary plus commission structure with strong earning potential. As Insurance Account Representative for Lori Mullen State Farm, you are vital to our daily business operations and customers' success.
Account Manager - Commercial Insurance (Eastern Time Zone) Insurance Office of AmericaAccount Manager - Commercial Insurance (Eastern Time Zone)Oneonta, NYRemote$65,000–$90,000 / yearFull timePlease note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs. Coordinate day-to-day administrative and customer service activities, resolving complex issues, and ensuring no errors or omissions.
Senior Account Manager- Commercial Insurance Insurance Office of AmericaSenior Account Manager- Commercial InsuranceOneonta, NYRemote$90,000–$115,000 / yearFull timePlease note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs. Work Mode: Remote (Eastern and Central Times Zones only | Location/Supporting: Longwood, FL | Book Focus: International/ Reverse Flow, General.
Account Manager - Commercial Insurance (Fully Remote Option) Insurance Office of AmericaAccount Manager - Commercial Insurance (Fully Remote Option)Oneonta, NYRemote$65,000–$90,000 / yearFull timePlease note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs. Service Excellence: Deliver excellent service, proactively anticipate needs, and respond quickly to service requests.
Commercial Insurance Account Manager (Eastern Time Zone) Insurance Office of AmericaCommercial Insurance Account Manager (Eastern Time Zone)Oneonta, NYRemote$70,000–$90,000 / yearFull timePlease note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs. Supporting: Supporting: Shared Services – provides temporary service support to IOA account teams and producers, focusing on account management and service during transition and growth periods.
Senior Account Manager- Commercial Insurance (Transportation) Insurance Office of AmericaSenior Account Manager- Commercial Insurance (Transportation)Oneonta, NYRemote$90,000–$100,000 / yearFull timePlease note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs. Coordinate day-to-day administrative and customer service activities, resolving complex issues, and ensuring no errors or omissions.
NewAccount Manager - Commercial Insurance (Construction / Contractors) Insurance Office of AmericaAccount Manager - Commercial Insurance (Construction / Contractors)Oneonta, NYRemote$65,000–$80,000 / yearFull timePlease note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs. Coordinate day-to-day administrative and customer service activities, resolving complex issues, and ensuring no errors or omissions.
Account Manager- Commercial Insurance (Agriculture/ Construction) Insurance Office of AmericaAccount Manager- Commercial Insurance (Agriculture/ Construction)Oneonta, NYRemote$70,000–$90,000 / yearFull timePlease note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs. Coordinate day-to-day administrative and customer service activities, resolving complex issues, and ensuring no errors or omissions.
NewAccount Manager - Commercial Insurance (Eastern or Central Time Zones) Insurance Office of AmericaAccount Manager - Commercial Insurance (Eastern or Central Time Zones)Oneonta, NYRemote$70,000–$90,000 / yearFull timePlease note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs. Supporting: Shared Services – provides temporary service support to IOA account teams and producers, focusing on account management and service during transition and growth periods.
Account Manager- Commercial Insurance Insurance Office of AmericaAccount Manager- Commercial InsuranceOneonta, NYRemote$65,000–$90,000 / yearFull timePlease note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs. Coordinate day-to-day administrative and customer service activities, resolving complex issues, and ensuring no errors or omissions.
Customer Service Associate - Claims MetLife IncCustomer Service Associate - ClaimsOriskany, NY$41,600–$48,900 / yearRecognizednon Fortune magazine''s list of the "World''s Most Admired Companies",nFortune Worlds 25 Best Workplaces, as well as the Fortune 100 Best Companiesnto Work For, MetLife, through its subsidiaries and affiliates, is one of thenworlds leading financial services companies; providing insurance, annuities,nemployee benefits and asset management to individual and institutionalncustomers. This role is essential to ensuring timely and effective resolution of customer needs, which directly contributes to MetLifes commitment to providing exceptional customer experience and financial protection.xa0The position supports customers and internal stakeholders across the United States.
Workers Compensation Claims Manager, East CNA Financial CorpWorkers Compensation Claims Manager, EastDewitt, NY$72,000–$141,000 / yearJOB DESCRIPTION: Essential Duties & Responsibilities: Performs a combination of duties in accordance with departmental guidelines: Oversees the work activities of a team of claims professionals and has full management responsibility by setting and communicating expectations, providing direction and coaching, facilitating training and development, managing employee performance, and contributing to employee engagement. Builds and maintains collaborative relationships with internal and external work partners by participating in round table discussions, working with claims operations and coverage resources, providing insights to underwriters, partnering with SIU and Recovery Services and interacting with external customers, brokers and vendors as appropriate.
340b Billing Clerk Rome Health340b Billing ClerkRome, NYThis full-time position is responsible for the accurate and timely review, validation, and submission of insurance claims, as well as denial management, account follow-up, and credit balance resolution. Perform timely Accounts Receivable follow-up to facilitate reimbursement and reduce aging balances.
Commercial Auto Claims Consultant CNA Financial CorpCommercial Auto Claims ConsultantDeWitt, NY$72,000–$141,000 / yearPerforms a combination of duties in accordance with departmental guidelines: Manages highly complex investigations of claims, including coverage issues, liability, compensability and damages. Negotiates highly complex settlement packages, and authorizes payment within scope of authority, settling claims in most cost effective manner and ensuring timely issuance of disbursements.
Work Comp TPA Oversight Claims Consultant CNA Financial CorpWork Comp TPA Oversight Claims ConsultantDeWitt, NY$72,000–$141,000 / yearThis individual contributor position works under general direction, and within broad authority limits, to provide technical oversight of complex, high-exposure commercial Workers' Compensation claims handled by Third-Party Administrators (TPAs). Success in this role requires the ability to lead through influence by setting expectations, partnering effectively with TPAs, clients, and internal stakeholders, and driving accountability for quality, compliance, and performance through consultative engagement and clear communication.
Commercial Auto & General Liability Claims Consultant CNA Financial CorpCommercial Auto & General Liability Claims ConsultantDeWitt, NY$72,000–$141,000 / yearPerforms a combination of duties in accordance with departmental guidelines: Manages highly complex investigations of claims, including coverage issues, liability, compensability and damages. Negotiates highly complex settlement packages, and authorizes payment within scope of authority, settling claims in most cost effective manner and ensuring timely issuance of disbursements.
Claims Care Representative Preferred Mutual Insurance CompanyClaims Care RepresentativeNew Berlin, NY$20–$22 / hourThe Claim Care Representative I will work to provide an exceptional experience to our valued internal and external customers by processing transactions and delivering services for high-touch and high-volume transactions and interactions of lower to medium complexity within claims, supporting each unit in the department. The Claims Care Representative I will: Develop proficiency in routine claims support functions, including First Notice of Loss (FNOL) intake, Safelite glass claim coordination, rental management, and handling inbound claims calls, with the ability to work independently within 3–6 months.
Paint Technician CARSTAR Franchising IncPaint Technicianilion, NYPHYSICAL REQUIREMENTS Essential physical requirements include: Standing, sitting and walking Performing repetitive motions WORK ENVIRONMENT Exposure to: • Paint, fumes and particles Dirt / Dust Chemicals / Toxins Varying heat / cold Intermittent noise *All duties, responsibilities and experience are subject to change by location. Informs customers about CARSTAR's repair process, including insurance claims processing, payment procedures, repair techniques, repair needs and expected delivery date of repair.
Customer Service Representative - State Farm Agent Team Member Brad Sweet - State Farm AgentCustomer Service Representative - State Farm Agent Team MemberNorth Syracuse, NYAs a Customer Service Representative - State Farm Agent Team Member with Brad Sweet - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
Claims Support Representative Preferred Mutual Insurance CompanyClaims Support RepresentativeNew Berlin, NY$18.50–$22 / hourPlease note, employment offered to residents in the following states only: Connecticut, Delaware, Massachusetts, Maryland, Maine, New Hampshire, New Jersey, New York, Pennsylvania, Rhode Island, Vermont. YOUR PURPOSE AND FUNCTION IN OUR COMPANY: To assist the various Claims units (Support, Subro-Salvage, Auto PD, Property, Liability, and No-Fault) as required to meet department objectives and provide unsurpassed customer service.
Customer Service Representative - State Farm Agent Team Member Andrew Cambria - State Farm AgentCustomer Service Representative - State Farm Agent Team MemberCicero, NYAs a Customer Service Representative - State Farm Agent Team Member with Andrew Cambria - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
Commercial Lines Claims Specialist - Commercial General Liability (Northeastern Venues) Utica National Insurance GroupCommercial Lines Claims Specialist - Commercial General Liability (Northeastern Venues)New Hartford, NY$77,000–$110,000 / yearWe believe strongly that talented people are core to our success and are attracted to companies that provide competitive pay, comprehensive benefits packages, career advancement and challenging work opportunities. Operating along the Eastern half of the United States, based in our Home Office in Central New York, with Regional Office locations including NYC, Dallas and Charlotte.
Senior Property Claims Specialist - Commercial (Inside Desk) Utica National Insurance GroupSenior Property Claims Specialist - Commercial (Inside Desk)New Hartford, NY$77,000–$110,000 / yearWe believe strongly that talented people are core to our success and are attracted to companies that provide competitive pay, comprehensive benefits packages, career advancement and challenging work opportunities. Operating along the Eastern half of the United States, based in our Home Office in Central New York, with Regional Office locations including NYC, Dallas and Charlotte.
Account Associate - State Farm Agent Team Member Steven Jarvis - State Farm AgentAccount Associate - State Farm Agent Team MemberRome, NYROLE DESCRIPTION: As Account Associate - State Farm Agent Team Member for Steven Jarvis - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful client relations and acting as a liaison between customer needs and agency departments.
Customer Service Representative - State Farm Agent Team Member Steven Jarvis - State Farm AgentCustomer Service Representative - State Farm Agent Team MemberRome, NYAs a Customer Service Representative - State Farm Agent Team Member with Steven Jarvis - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
Customer Service Representative - State Farm Agent Team Member Jeff Barrett - State Farm AgentCustomer Service Representative - State Farm Agent Team MemberNorth Syracuse, NYAs a Customer Service Representative - State Farm Agent Team Member with Jeff Barrett - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. We value qualities like a great attitude, positivity, trustworthiness, drive, coachability, and empathy, as these traits help us create real value for our customers.
Account Associate - State Farm Agent Team Member John Cook - State Farm AgentAccount Associate - State Farm Agent Team MemberOneonta, NYROLE DESCRIPTION: As Account Associate - State Farm Agent Team Member for John Cook - State Farm Agent, you are vital to our daily business operations and customers’ success. Prior to opening the agency, I spent several years as an Area Manager with Enterprise Rent-A-Car, where I developed a passion for leadership, team development, and performance-driven environments.
Customer Service Representative - State Farm Agent Team Member John Cook - State Farm AgentCustomer Service Representative - State Farm Agent Team MemberOneonta, NYAs a Customer Service Representative - State Farm Agent Team Member with John Cook - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. We’re looking for resilient, communicative, and positive team members who don’t shy away from challenges, can push through rejection, and thrive in a fast-paced, team-first environment.
Manager - Short Term Disability Claims MetLife IncManager - Short Term Disability ClaimsOriskany, NY$84,800–$142,900 / yearRecognizednon Fortune magazine''s list of the "World''s Most Admired Companies",nFortune World's 25 Best Workplaces, as well as the Fortune 100 Best Companiesnto Work For, MetLife, through its subsidiaries and affiliates, is one of thenworld's leading financial services companies; providing insurance, annuities,nemployee benefits and asset management to individual and institutionalncustomers. All employment decisions are made without regards to race, color, national origin, religion, creed, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, marital or domestic/civil partnership status, genetic information, citizenship status (although applicants and employees must be legally authorized to work in the United States), uniformed service member or veteran status, or any other characteristic protected by applicable federal, state, or local law ("protected characteristics").
Account Associate - State Farm Agent Team Member Jeff Barrett - State Farm AgentAccount Associate - State Farm Agent Team MemberNorth Syracuse, NYROLE DESCRIPTION: As Account Associate - State Farm Agent Team Member for Jeff Barrett - State Farm Agent, you are vital to our daily business operations and customers’ success. We value qualities like a great attitude, positivity, trustworthiness, drive, coachability, and empathy, as these traits help us create real value for our customers.
Complex Liability Claims Specialist - Commercial General Liability Utica National Insurance GroupComplex Liability Claims Specialist - Commercial General LiabilityNew Hartford, NY$103,300–$140,000 / yearThe ideal candidate will have considerable experience in effectively negotiating settlements via mediation and direct negotiations, managing and directing litigation, conducting coverage and additional insured evaluations, and drafting coverage position letters. Benefits: We believe strongly that talented people are core to our success and are attracted to companies that provide competitive pay, comprehensive benefits packages, career advancement and challenging work opportunities.
Senior Workers'''' Compensation Claims Specialist (hybrid) Utica National Insurance GroupSenior Workers'''' Compensation Claims Specialist (hybrid)New Hartford, NY$71,000–$95,000 / yearWe believe strongly that talented people are core to our success and are attracted to companies that provide competitive pay, comprehensive benefits packages, career advancement and challenging work opportunities. Operating along the Eastern half of the United States, based in our Home Office in Central New York, with Regional Office locations including NYC, Dallas and Charlotte.
Senior Claims Specialist - Auto Bodily Injury (NY venues; hybrid) Utica National Insurance GroupSenior Claims Specialist - Auto Bodily Injury (NY venues; hybrid)New Hartford, NY$72,000–$91,000 / yearWe believe strongly that talented people are core to our success and are attracted to companies that provide competitive pay, comprehensive benefits packages, career advancement and challenging work opportunities. Operating along the Eastern half of the United States, our Home Office is based in Central New York, with Regional Office locations including NYC, Dallas, and Charlotte.
Short Term Disability Unit Leader MetLife IncShort Term Disability Unit LeaderOriskany, NY$55,600–$99,300 / yearRecognizednon Fortune magazine''s list of the "World''s Most Admired Companies",nFortune World's 25 Best Workplaces, as well as the Fortune 100 Best Companiesnto Work For, MetLife, through its subsidiaries and affiliates, is one of thenworld's leading financial services companies; providing insurance, annuities,nemployee benefits and asset management to individual and institutionalncustomers. All employment decisions are made without regards to race, color, national origin, religion, creed, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, marital or domestic/civil partnership status, genetic information, citizenship status (although applicants and employees must be legally authorized to work in the United States), uniformed service member or veteran status, or any other characteristic protected by applicable federal, state, or local law ("protected characteristics").
Blended Auto & General Liability Claims Director CNA Financial CorpBlended Auto & General Liability Claims DirectorDeWitt, NY$97,000–$189,000 / yearJOB DESCRIPTION: Essential Duties & Responsibilities: Performs a combination of duties in accordance with departmental guidelines: Leads the work activities of claims professionals and/or claims managers and has full management responsibility for setting and communicating expectations, providing direction and coaching, facilitating ongoing training and development, managing employee performance and contributing to employee engagement. Ensures optimal and effective operation by developing and maintaining collaborative business partnerships with internal and external resources while recognizing connections and inter-dependencies and maximizing relationships to effectively manage the operation.
VP, Workers Compensation CNA Financial CorpVP, Workers CompensationDeWitt, NY$194,000–$308,000 / yearPerforms a combination of duties in accordance with departmental guidelines: Drives implementation of strategic and operational priorities with significant impact on the short-term success of (technical) claims management for the Workers Compensation line of business to achieve superior total claim outcome and moderate impact on the long-term success of the organization. Analyzes and manages human capital metrics to drive increased efficiency and productivity; acts as a liaison to executive management on critical business issues and drives corporate priorities within assigned business segment.
Physician Office Billing Manager Colon Rectal Associates of Central New YorkPhysician Office Billing ManagerEast Syracuse, NYColon Rectal Associates of Central New York has been serving the Central New York community for over 40 years, providing specialized colon rectal care with compassion and expertise. Join Colon Rectal Associates of Central New York as our Business Office Manager and play a crucial role in enhancing our operational efficiency.
Commercial Auto Claims Representative CNA Financial CorpCommercial Auto Claims RepresentativeDeWitt, NY$47,000–$78,000 / yearJOB DESCRIPTION: Essential Duties & Responsibilities: Performs a combination of duties in accordance with departmental guidelines: Manages an inventory of low to moderate complexity and exposure commercial claims by following company protocols to verify policy coverage, gather necessary information, maintain appropriate file documentation and authorize disbursements within authority limit. Exercises judgement to determine liability and compensability by conducting investigations to gather pertinent information, taking recorded statements from insureds, witnesses and working with experts to verify the facts of the claim.
Commercial General Liability Claims Representative CNA Financial CorpCommercial General Liability Claims RepresentativeDeWitt, NY$47,000–$78,000 / yearJOB DESCRIPTION: Essential Duties & Responsibilities: Performs a combination of duties in accordance with departmental guidelines: Manages an inventory of low to moderate complexity and exposure commercial claims by following company protocols to verify policy coverage, gather necessary information, maintain appropriate file documentation and authorize disbursements within authority limit. Exercises judgement to determine liability and compensability by conducting investigations to gather pertinent information, taking recorded statements from insureds, witnesses and working with experts to verify the facts of the claim.