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Establishes schedules for ISAP participants that include, but are not limited to, recreation, life skills, counseling as needed, group interaction, free time, religious services, visitation, immigration Court appearances, and access to legal services. Utilizing a combination of face-to-face case management meetings, electronic monitoring technologies and home visits to engage participants and drive compliance you will ensure that participants attend court hearings and comply with conditions set by DHS.

HOUR

Benefits Information:
BenefitsAs a Government Site Specialist, you will be part of a stable, established, and yet still growing organization with a great deal of diversification, which will present you with a range of different challenges. Since we do prefer to promote from within, you will have opportunities to move to other facilities as well as to different divisions within the company. We value your hard work and professional dedication and will reward you with a competitive compensation package that includes full benefits.Your benefits will include:<ul><li>Two (2) weeks of Vacation</li><li>Fifty-six (56) Hours of Sick Time</li><li>Fifteen (15) paid Holidays</li><li>Medical, Dental, and Vision coverage</li><li>Term life insurance (includes spouse and dependent)</li><li>Accidental death and dismemberment insurance</li><li>Short- and long-term disability</li><li>Flexible spending account</li><li>401(k) retirement program</li><li>Stock purchase program</li><li>Tuition reimbursement - $3500 per year</li><li>Employee Assistance Program (EAP)</li><li>Legal program – Legal Club of America</li><li>Direct deposit</li><li>Theme park and attraction discounts </li></ul>The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law.  #IND-ISAP Equal Opportunity Employer

Overview:
Since inception in 2004, BI Incorporated has operated ISAP for the Department of Homeland Security (DHS) and U.S. Immigration and Customs Enforcement (ICE) and Enforcement and Removal Operations (ERO). ISAP is an essential part of ERO, providing intensive supervision of individuals in immigration proceedings. The program achieves positive results by combining comprehensive case management with proven supervision technology. In addition, BI maintains an extensive list of community-based partners to provide critical assistance for participants' basic life needs. With consistent positive outcomes, ISAP continues to grow and evolve, serving an ever-increasing number of participants. Experienced Case Managers—a world of opportunities awaits you! Are you looking for the kind of opportunity that truly challenges you to use the skills you’ve worked so hard to build? We can help!We are looking for Immigration Case Managers to fill the role of Government Site Specialist for the Intensive Supervision Appearance Program (ISAP). This alternative to detention program aims to supervise individuals who are navigating the U.S. immigration court system. In this dynamic role, you will use your criminal justice background and experience in case management to assist ISAP participants following the guidelines of our Department of Homeland Security contract.  Utilizing a combination of face-to-face case management meetings, electronic monitoring technologies and home visits to engage participants and drive compliance you will ensure that participants attend court hearings and comply with conditions set by DHS.This is a great opportunity to continue building your career in criminal justice, psychology and/or social work and case management. If you are passionate about influencing positive changes in the lives of others, this may be the right opportunity for you!

Qualifications:
Job RequirementsAs the Government Site Specialist you must have excellent interpersonal, oral and written communication skills, and demonstrated tact when interacting with employees, community contracts, government official, and participants. You will also need demonstrated sound judgment and even temperament with the ability to deal tactfully with the public. If this describes you, apply today! Additional requirements include:<ul><li>Bachelor’s Degree required. Degree in Sociology, Psychology, Social Work, Criminal Justice or related field preferred.</li><li>At least two (2) years of customer service or case management experience required; experience in fields related to law, social work, detention, corrections or working with multi-cultural clients preferred.</li><li>Bilingual English/Spanish required.</li><li>Valid driver’s license required and the ability to safely operate a motor vehicle in order to perform home visits.</li><li>United States citizenship required.</li><li>Ability to receive client’s approval to work on contract required.</li><li>Must live in the US 3 of the last 5 years (military and study abroad included).</li><li>Effective verbal and written communication skills with employees, community contacts, government officials and clients. Ability to interpret and articulate rules, orders, instructions and materials. Ability to compose reports.</li><li>Demonstrated sound judgment and even temperament. Ability to maintain self-control in stressful situations, such as interpersonal confrontations or emergencies.</li><li>Ability to deal tactfully with the public.</li><li>Attention to detail.</li><li>Must have great organizational and time management skills.</li><li>Problem solving ability.</li><li>Ability to deal with multicultural contacts with sensitivity.</li><li>Basic knowledge of immigration laws, regulations and procedures.</li><li>Basic computer skills.</li><li>Ability to interpret electronic monitoring messages and daily summary reports.</li><li>Ability to develop and maintain case records by performing data entry.</li><li>Good typing skills to develop and maintain case records by performing data entry.</li><li>Ability to work with computers and the necessary software typically used by the department.</li></ul>Working Conditions: Encountered on a regular basis as part of the work this job performs.<ul><li>Typical office environment.</li><li>Some local travel is required.</li><li>May be required to be available after hours.</li><li>Use of standard office equipment such as copier, computer, keyboard, telephone and fax machine.</li><li>Bending, stooping and use of hands and fingers to place electronic monitoring equipment on program participant.</li><li>Ability to use hands and fingers to install electronic monitoring equipment and to perform data entry.</li><li>Ability to stand, walk, sit, climb or balance, enter and exit a car and climb stairs multiple times in one day in order to make home visits.</li></ul>BI Incorporated

Responsibilities:
SummaryThe Government Site Specialist provides case management of Intensive Supervision Appearance Program (ISAP) participants from entry to release by administering the program’s policies and procedures as defined by the Department of Homeland Security (DHS) contract. This position is operating independently at a government site without a Program Manager on site. Primary Duties and Responsibilities<ul><li>The Government Site Specialist works independently to manage all aspects of case management within the program requirements</li><li>Develops, implements, coordinates, reviews and updates case management and service plans for ISAP participants in conformance with state and federal regulations and program requirements.</li><li>The Government Site Specialist meets with participants regularly as required by contractual obligations</li><li>Develops and maintains accurate and complete case records for all ISAP participants from entry to release from ISAP. Proactively manages cases using all appropriate tools and techniques. Maintains confidentiality of all records.</li><li>The Government Site Specialist manages program participant violations, including no-shows and repeat violators. Prepares documentation to acquire Department of Homeland (DHS) direction and action if disciplinary measures are necessary.</li><li>Administers Security Plan for a specific office, including daily operations, security contingencies, emergencies and mitigation plans, security of Company and DHS employees, clients and the general public. Performs daily security check of the office area. Ensures that all participant records are kept in locked files to maintain confidentiality. Prepares written reports for DHS as necessary.</li><li>The Government Site Specialist reviews and approves program participants’ service plans to ensure compliance with state requirements and contractual obligations.</li><li>Conducts intake interview and orientation session with each ISAP participant within contractual timeframes and requirements.</li><li>The Government Site Specialist installs electronic monitoring equipment on ISAP participants as necessary and monitors compliance with electronic monitoring program.</li><li>Assists ISAP participants with acquiring travel documents from the countries of citizenship. Maintains a log of travel document information for each participant.</li><li>Evaluates English proficiency of ISAP participants to determine resources necessary to promote clear communication between ISAP staff and the participants.</li><li>Coordinates and facilitates translation services for ISAP participants, including emergency translation services.</li><li>Provides ISAP participants with community resources including, but not limited to, transportation, medical, educational, financial, legal, religious and other social adjustment or facilitative resources. Identifies and coordinates services as required.</li><li>Supervises ISAP participants while in Company offices</li><li>Establishes schedules for ISAP participants that include, but are not limited to, recreation, life skills, counseling as needed, group interaction, free time, religious services, visitation, immigration Court appearances, and access to legal services.</li><li>Reviews individual service plans, conducts risk/needs assessments and writes progress reports on a regular basis in compliance with contractual obligations.</li><li>Coordinates with participants to ensure attendance at legal orientation and cultural orientation sessions, as well as supplemental services evaluations.</li><li>Reports on program violations in a timely manner using established reporting parameters.</li><li>Conducts home visits to verify ISAP participants’ places of residence in compliance with contractual obligations.</li><li>Makes referrals for emergency counseling for ISAP participants as needed</li><li>Conducts monthly audits of a specific office to ensure all program operations comply with the Quality Control Plan and contractual obligations. Prepares corrective action plans as necessary.</li><li>Serves as the point of contact for DHS.</li><li>Performs other duties as assigned.</li></ul>

Pay:
Pay USD $25.19/Hr.

<a href="https://www.geogroup.com/GEOs_Continuum_of_Care">Global Leader in Evidence-Based Rehabilitation</a>
The GEO Group is committed to providing leading, evidence-based rehabilitation programs to individuals while in-custody and post-release into the community through the "GEO Continuum of Care®." GEO's diversified services platform provides unique capabilities for the delivery of educational and vocational programs, cognitive behavioral and substance abuse treatment, and faith-based services. The GEO Continuum of Care is enhanced in-custody offender rehabilitation programming, including cognitive behavioral treatment, integrated with post–release support services.
Who We Are
GEO provides complementary, turnkey solutions for numerous government partners worldwide across a spectrum of diversified correctional and community reentry services. From the development of state-of-the-art facilities and the provision of management services and evidence-based rehabilitation to the post-release reintegration and supervision of individuals in the community, GEO offers fully diversified, cost-effective services that deliver enhanced quality and improved outcomes.

The GEO Group

Sr. Case Manager Immigration Bilingual Spanish

Accidental Death and Dismemberment (AD&D)

Administrative Skills

Amusement Parks

Auditing

Business Intelligence

Case Management

Communication Skills

Compensation and Benefits

Computer Skills

Contract Requirements

Copying Machines

Corrective Action

Criminal Justice

Customer Service Management

Data Entry

Detail Oriented

Disciplinary Action

Documentation

Driver's License

Emergency Services

Employee Assistance Plan

English Language

Fax Machines

Federal Laws and Regulations

File Maintenance

Flexible Spending Accounts

Government

Government Contracts

Homeland Security

Immigration Law

Insurance

Interpersonal Skills

Interviewing Skills

Keyboards

Legal

Maintain Compliance

Military

Multicultural

Multilingual

Needs Assessment

Office Equipment

Operations Security (OPSEC)

Organizational Skills

People Management

Policy Development

Presentation/Verbal Skills

Problem Solving Skills

Procedure Development

Progress Reports

Project/Program Management

Psychology

Quality Control

Record Keeping

Recreation

Regulations

Regulatory Compliance

Reporting Skills

Risk Analysis

Schedule Development

Social Work

Sociology

Spanish Language

State Laws and Regulations

Time Management

Translation Services

Tuition Reimbursement

Typing

United States Citizen

United States Customs

Willing to Travel

Writing Skills

[AW]-iCims

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Sr. Case Manager Immigration Bilingual Spanish The GEO Group

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