In addition, we seek someone who values and demonstrates: Customer Service - Works with clients and customers (any individuals who use or receive the services or products that your work unit produces, including the public, individuals who work in the College, or organizations outside the College) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. Additional responsibilities include analysis of reporting requirements, development and maintenance of external datasets, data forensic/integrity analysis, development of report specifications, extracting data for state and federal reports, development, and maintenance of extract, transform, load (ETL) processes, and development and maintenance of dashboards, data visualizations, and other business intelligence tools.