West Harrison, NY3 days ago
Job Functions & ResponsibilitiesRequirements Elicitation, Analysis, and Management Facilitate sessions with stakeholders to gather business, functional, and non functional requirements Document requirements as BRDs, user stories, use cases, and acceptance criteria Maintain a requirements traceability matrix across all delivery phases Validate requirements with stakeholders and vendors for clarity and alignment Support ongoing refinement, prioritization and requirements change controlBusiness Process Analysis and Design Identify process gaps, pain points, and improvement opportunities Design future state (TO BE) processes aligned with policies and operational goals Create process maps, swim lanes, and related models for stakeholder communication Collaborate with Client teams and vendors to ensure feasible, compliant designsAI specific Requirements Leverage AI for requirements definition, and provide expertise in guiding Client teams on using AI for business analysis Risk & Compliance Assessment - Identifying potential risks such as bias, regulatory implications, privacy issues, and ethical concerns Success Metrics Definition - Defining AI performance KPIs such as accuracy, precision, business ROI, cost savings, or customer satisfaction improvements Model Explainability Requirements - Determining the level of transparency needed for users, auditors, or regulators Human in the Loop Design - Mapping when humans should review, override, or monitor AI outputs Change Management Planning - Assessing training needs, user adoption challenges, and operational transition planning UAT Planning for AI - Designing acceptance criteria specific to AI outputs, edge cases, and model behavior scenarios Post Deployment Monitoring Framework - Identifying how to track model drift, data quality, and continuous performance over time Business Change Impact Assessment and Stakeholder Engagement Identify impacted stakeholders and assess needs and change impacts Support business readiness and cutover planningBacklog Management and Azure DevOps Maintain and refine requirements and user stories in Azure DevOps Ensure items have clear acceptance criteria and prioritization Support sprint planning, refinement, and reviews Track BA artifacts and align with testing and defect management Coordinate with teams to keep documentation currentDocumentation, Training, and Knowledge Transfer Develop and maintain BRDs, functional specs, process maps, and procedure documents Provide input for training materials and job aids Conduct or support stakeholder walkthroughs of new processes and capabilities **Only those lawfully authorized to work in the designated country associated with the position will be considered.** This includes upgrading end of life and end of support technologies, acquiring new capabilities, and ensuring continued alignment with organizational strategy.