Increase Skills in: • modern office practices, procedures, and equipment • keyboarding, word processing, and general office practices including filing, indexing, and cross-referencing methods • simple accounting • legal terminology and procedures, business English, punctuation, and rules of grammar • basic computer programs, files, sort/merge requirements, and spreadsheet possibilities. Increase Knowledge of: • modern office practices, procedures, and equipment • keyboarding, word processing, and general office practices including filing, indexing, and cross-referencing methods • simple accounting • legal terminology and procedures, business English, punctuation, and rules of grammar • basic computer programs, files, sort/merge requirements, and spreadsheet possibilities.