As an IT Operations Technician I, you'll provide frontline technical support, assist with daily IT operations, and gain hands-on experience across systems, networks, devices, and applications while building your technical skills through training and cross-functional collaboration. Familiarity with common IT support tools and concepts, including Windows, Microsoft 365, business applications, endpoint hardware, mobile devices, account security, access management, patching, basic connectivity, DNS, DHCP, and ticketing systems.