Review and disposition fraud alerts in VerafinReview, respond and disposition fraud alerts related to online banking activity, mobile/ATM deposits, elder financial exploitationIntake branch and business line referrals for fraudulent situations involving consumer, online banking, business and wealth management customersFraud case management, including case entry to Verafin, filing of Suspicious Activity Reports (SARs) and photo requests from law enforcementProduction and filing of referrals and criminal complaints for complex fraud casesCustomer contact/conversations regarding fraud situations and interaction with peer bank and law enforcement contactsReview surveillance video in the course of investigationsRepresent the Bank in professional fraud associationsDevelopment and presentation of internal fraud trainingDevelopment and presentation of external facing fraud awareness materialWork with Marketing to create and execute strategies for fraud awareness material. Represent Corporate Security in risk assessment activities to support front line functions related to new initiatives and changes to existing processesWork with Operations, Risk Management, Technology, Information Security, Compliance and Financial Administration to define processes and policies to support products and servicesRobbery response (surveillance review, physically respond to branch location, communication with internal and external stakeholders)Production of metrics for fraud alert and case management activities.