UNKNOWN

FEED

Prepares and submits case narratives for Suspicious Activity Reports (SAR) to the AML/BSA department for review and FinCEN filing, ensuring narrative and SAR form are completed accurately and within procedural and regulatory deadlines while maintaining detailed records of narratives to provide supporting documentation for audits and regulatory reviews. Required Knowledge, Skills, & Abilities: Knowledge of applicable federal and state laws related to financial crimes including the Uniform Commercial Code (UCC), Regulation E, Regulation CC, and the Law Enforcement Criminal Code.

Job Summary
Conducts investigations of potential/suspected financial crimes and/or fraud. Utilizes systems and a variety of investigative techniques and tools to collect, collate, and analyze financial and background information and makes informed decisions concerning customer account status/retention. Recognizes and evaluates high risk accounts, potential watch list matches and dispositions, and other suspicious and/or questionable account activity. Analyzes data and determines when cases are to be submitted to law enforcement and/or prosecutors for potential legal action. Takes appropriate action to stop or prevent data or monetary losses by assessing internal controls and procedures associated with financial crimes and fraud cases. Constructs case narratives, when appropriate, to support required BSA regulatory reporting. Evaluates the root cause of cases and, where appropriate, recommends specific incidents for review of potential control gaps. Assists and reviews the work of less experienced team members.Job Duties and Responsibilities<ul><li>Conducts investigations of suspected financial crimes and/or fraud.</li><li>Applies analytic techniques to information sets to make logical and supported recommendations on reporting activities to the Financial Crimes Enforcement Network (FinCEN) and/or the OFAC.</li><li>Performs enhanced due diligence on customers designated by regulators as high risk, such as international and large cash customers.</li><li>Stay informed of fraud trends, threats, and attack methods.</li><li>Leverage that knowledge of both the industry and internal fraud controls to provide training and guidance to front-line and other employees.</li><li>From time to time visit branches to evaluate fraud trends and/or conduct awareness training.</li><li>Where possible, cultivate relationships with law enforcement and other financial institutions.</li><li>Utilizes knowledge of bank systems, processes and contacts as resources for conducting investigations.</li><li>Develops a plan of action and gathers, analyzes and compiles evidence for multiple case assignments.</li><li>Prepares case documentation and writes a complete final summary report of investigation.</li><li>Inputs all investigation activities and detailed field notes into the case management database within five business days to provide a complete summary of the overall investigation.</li><li>Calculates total attempted fraud amounts as well as total loss amounts on all confirmed fraud cases.</li><li>Maintains and reports accurate data for the creation of the Executive Level Business Review to for senior management and operational risk committees.</li><li>Interviews customers, employees, and suspects.</li><li>Traces financial transactions and reviews the background and financial profile of suspected individuals.</li><li>Works with management to determine when a case should be closed, recovered or charged off when all investigative leads and the potential for recovery have been exhausted.</li><li>Closes cases in the case management database.</li><li>Communicates with branch staff to obtain additional customer information and/or information needed for supporting documentation, reports and risk mitigation.</li><li>Assists branch personnel, when necessary, to conduct customer interviews to address certain specific alerted transactional issues.</li><li>Escalates cases to applicable Synovus department or team based on details of case.</li><li>Compiles confidential case documents for referral to Corporate Security when law enforcement involvement may be required.</li><li>Prepares all case-related Suspicious Activity Reports (SARSs) that are forwarded to Synovus Compliance within 30 days.</li><li>Hands off investigations to Synovus Audit and/or Compliance when team members are involved.</li><li>Assesses internal controls and procedures associated with assigned cases, identifying control breakdowns and makes recommendations to prevent future losses.</li><li>Assists with determining new procedures to prevent, detect and investigate fraud.</li><li>Reviews fraud data to ensure accuracy for reporting and audit purposes.</li><li>Assists with computer crime investigations and investigates breaches for information security policies as requested.</li><li>Maintains updated information on various systems as well as required files and documentation.</li><li>Ensures records are complete and available for review and audit as needed.</li><li>Complies with regulatory requirements, security and applicable policies and identifies control and procedural issues.</li><li>Manages the security of highly sensitive information related to fraud investigations.</li><li>Participates in special projects as required.</li><li>Prepares and submits case narratives for Suspicious Activity Reports (SAR) to the AML/BSA department for review and FinCEN filing, ensuring narrative and SAR form are completed accurately and within procedural and regulatory deadlines while maintaining detailed records of narratives to provide supporting documentation for audits and regulatory reviews.</li><li>Works with the banks compliance and BSA/AML teams as required to enable fraud related activities ensuring compliance with regulatory requirements.</li><li>Stays updated on FinCEN and regulatory guidance related to SAR filing processes and narratives, fraud trends, and financial crime reporting.</li><li>Each team member is expected to be aware of risk within their functional area. This includes observing all policies, procedures, laws, regulations and risk limits specific to their role. Additionally, they should raise and report known or suspected violations to the appropriate Company authority in a timely fashion.</li><li>Performs other related duties as required.</li></ul>The information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Synovus is an equal opportunity employer committed to fostering an inclusive work environment.Minimum Education:<ul><li>Bachelors degree or an equivalent combination of education and experience.</li></ul>Minimum Experience:<ul><li>Five years of fraud/financial crimes experience including transaction monitoring, investigative research, and analysis of potentially suspicious activity.</li></ul>Certifications:<ul><li>Certified Fraud Examiner or similar designation.</li></ul>Required Knowledge, Skills, & Abilities:<ul><li>Knowledge of applicable federal and state laws related to financial crimes including the Uniform Commercial Code (UCC), Regulation E, Regulation CC, and the Law Enforcement Criminal Code.</li><li>Knowledge and understanding of all fraud categories/types.</li><li>Thorough knowledge of bank operations, policies, and procedures required to facilitate investigations.</li><li>Knowledge of the general fraud risk associated with financial institutions.</li><li>Proficiency using word processing and spreadsheet software programs.</li></ul>Preferred Knowledge, Skills, & Abilities:<ul><li>Experience working at a large bank or financial services firm is preferred.</li></ul>

Synovus Financial Corp

Fraud Investigator

Analysis Skills

Banking Operations

Case Management

Computer Security

Customer Retention/Renewal

Data Analysis

Data Quality

Documentation

Due Diligence

Federal Laws and Regulations

Financial Analysis

Financial Fraud

Financial Procedures

Financial Regulations

Financial Reporting

Financial Services

Financial Transactions

Financial Trend Analysis

Fraud Investigation

Information Technology & Information Systems

Information/Data Security (InfoSec)

Interviewing Skills

Investigative Reports

Law Enforcement

Legal

Maintain Compliance

Procedure Development

Record Keeping

Regulations

Regulatory Compliance

Regulatory Reports

Regulatory Requirements

Risk

Risk Analysis

Risk Management

Root Cause Analysis

Security Monitoring

Spreadsheets

State Laws and Regulations

Time Management

Training/Teaching

Transaction Processing/Management

Trend Analysis

Word Processing

An Associates or Bachelors degree in Criminal Justice or a related field, or five years of insurance claims investigation experience or five years of professional investigation experience with law enforcement agencies, or seven years of professional investigative experience involving economic or insurance fraud related matters. The Investigator will work collaboratively with the Claims Department and Legal to quickly identify and combat potential fraud in a business environment that values speed and service, allowing us to quickly process and pay legitimate claims for our policyholders.

YEAR

Chubb Benefits, a Chubb Company, is seeking an SIU Investigator to join our fast-paced, high energy, growing company. We are proud of our tradition of success in the insurance industry of over 100 years. Come join our team of hard-working, talented professionals!ABOUT THE NORTH AMERICA LEGAL AND COMPLIANCE TEAM:
We seek highly motivated individuals to join our team who exhibit the best-in-class competencies listed below and embody the Chubb Legal and Compliance culture.<ul><li>We deliver high quality work products, services and solutions that demonstrate understanding of the needs and requirements of our business partners and support achievement of team goals.</li><li>We adapt to changing business needs and environments through a proactive, flexible approach that achieves results and strikes the proper balance among all constituencies.</li><li>We demonstrate character, integrity and professionalism, both within a team environment in Legal and Compliance and in fulfilling our responsibilities to our business partners.</li><li>We build collaborative, trusting relationships with team members and business partners through superior communication skills, empathy and respect.</li><li>We independently manage work responsibilities through commitment, dedication and accountability, and display an on-going commitment to self-improvement.</li></ul>KEY OBJECTIVE:
The SIU Investigator will be a key member of the SIU investigative team. This individual will work with Chubb Benefits Claims Department and existing SIU staff to identify and combat instances of insurance fraud. The Investigator will work collaboratively with the Claims Department and Legal to quickly identify and combat potential fraud in a business environment that values speed and service, allowing us to quickly process and pay legitimate claims for our policyholders. This individual will report to the leader of the SIU Department.MAJOR RESPONSIBILITIES:<ul><li>Manage SIU Investigations and provide frequent communication on ongoing investigations.</li><li>Manage investigative workflow and prioritize incoming and pending caseload.</li><li>Work collaboratively with Chubb Benefits Claims Department to develop individual investigative strategies to combat claim fraud in an efficient and effective manner for each case.</li><li>Develop and maintain relationships with, and provide timely guidance and advice to, business partners.</li><li>Document all case activity timely and in compliance with local regulations.</li><li>Assure all reporting to both internal management and state insurance departments is completed timely and in accordance with state and local regulations.</li><li>Assist in the preparation of responses to regulatory inquiries, complaints, and audits.</li><li>Conduct direct telephonic interviews with policyholders, and other parties associated with claims or policies.</li><li>Develop timely investigative plans to address identified suspicious activity relevant to potential intentional misrepresentation.</li><li>Report and escalate issues and developments as required.</li></ul>QUALIFICATIONS:<ul><li>An Associates or Bachelors degree in Criminal Justice or a related field, or five years of insurance claims investigation experience or five years of professional investigation experience with law enforcement agencies, or seven years of professional investigative experience involving economic or insurance fraud related matters.</li><li>Demonstrated understanding of the accident and health, and life insurance regulatory environment including HIPAA, GLBA, and other applicable privacy and data security regulations.</li><li>Strong analytical and technical skills in using data analytics and a deep understanding of insurance claims and fraud issues.</li><li>Demonstrated ability to develop relationships with business partners across the organization.</li><li>Ability to consistently execute and deliver results.</li><li>Ability to manage multiple cases in a dynamic business environment.</li><li>Strong knowledge of MS Project, Excel, PowerPoint Word; and other research tools.</li></ul>The pay range for the role is $57,000 to $83,000. The specific offer will depend on an applicants skills and other factors. This role may also be eligible to participate in a discretionary annual incentive program. Chubb offers a comprehensive benefits package, more details on which can be found on our careers website. The disclosed pay range estimate may be adjusted for the applicable geographic differential for the location in which the position is filled.About Chubb Benefits
Combined Insurance Company of America (Chubb Benefits) is a leading provider of supplemental accident, health, disability, and life insurance products in the U.S. and Canada. Headquartered in Chicago with a tradition of more than 100 years of success, we are committed to making the world of supplemental insurance easy to understand. The company has an A+ rating by the Better Business Bureau and an A+ (Superior) financial strength rating by AM Best.In New York, products are underwritten by Combined Life Insurance Company of New York (Latham, N.Y.).Chubb is a world leader in insurance. With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance, and life insurance to a diverse group of clients. The company is distinguished by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength, underwriting excellence, superior claims handling expertise and local operations globally.At Chubb, we are committed to equal employment opportunity and compliance with all laws and regulations pertaining to it. Our policy is to provide employment, training, compensation, promotion, and other conditions or opportunities of employment, without regard to race, color, religious creed, sex, gender, gender identity, gender expression, sexual orientation, marital status, national origin, ancestry, mental and physical disability, medical condition, genetic information, military and veteran status, age, and pregnancy or any other characteristic protected by law. Performance and qualifications are the only basis upon which we hire, assign, promote, compensate, develop and retain employees. Chubb prohibits all unlawful discrimination, harassment and retaliation against any individual who reports discrimination or harassment.

Chubb is the world&rsquo;s largest publicly traded property and casualty insurance company and the largest commercial insurer in the U.S.
With operations in 54 countries and territories, we are a major personal lines writer, as well as a leading middle market, small commercial and large industrial commercial insurer, providing a wide range of traditional and specialty coverages.
As an underwriting company, we assess, assume and manage risk with insight and discipline. We service and pay our claims fairly and promptly. And we combine the precision of craftsmanship with deep experience to conceive, craft and deliver the very best insurance coverage and service to individuals and families and to businesses of all sizes.
Our products and services are distributed through brokers, independent agents, exclusive agents and various forms of direct marketing.
What we deliver:
<ul>
<li>Extensive product and service offerings</li>
<li>Broad distribution capabilities</li>
<li>Service excellence</li>
<li>Risk expertise</li>
<li>Underwriting discipline</li>
<li>Exceptional financial strength</li>
<li>Local operations globally</li>
</ul>

Chubb Ltd

SIU Investigator

Alliance/Partner Management

Business Development

Claims Processing

Communication Skills

Criminal Justice

Establish Priorities

HIPAA (Health Insurance Portability and Accountability Act)

Health Insurance

Incentive Programs

Insurance

Insurance Claims

Insurance Regulations

Life Insurance

Microsoft Excel

Microsoft PowerPoint

Microsoft Project

Microsoft Word

Needs Assessment

Privacy Controls

Strategic Planning

Team Player

Underwriting

FULL_TIME

Mentor Technical Group es un empleador que ofrece igualdad de oportunidades y todos los solicitantes calificados recibirán consideración para el empleo sin importar raza, color, religión, sexo, orientación sexual, identidad de género, información genética, origen nacional, estado de veterano protegido, estado de discapacidad o cualquier otro grupo protegido por ley. Mentor Technical Group (MTG) provides a comprehensive portfolio of technical support and solutions for the FDA-regulated industry.

Mentor Technical Group (MTG) provides a comprehensive portfolio of technical support and solutions for the FDA-regulated industry. As a world leader in life science engineering and technical solutions, MTG has the knowledge and experience to ensure compliance with pharmaceutical, biotechnology, and medical device safety and efficacy guidelines. With offices in Caguas, Puerto Rico, and Boston, United States, we serve life sciences clients in six global markets: United States, Puerto Rico, Dominican Republic, Mexico, Germany, Canada, and South America.Responsibilities:<ul><li>Serve as the primary owner for deviations, ensuring proper documentation, investigation, and resolution in compliance with FDA and internal quality standards.</li><li>Coordinate with production, QA/QC, and project teams to evaluate deviations, determine root cause, and implement corrective and preventive actions (CAPA).</li><li>Maintain accurate records of deviations, investigations, approvals, and follow-up activities.</li><li>Monitor deviation trends and provide reports to management to support continuous improvement initiatives.</li><li>Ensure timely communication of deviation status and regulatory impact to relevant stakeholders.</li><li>Support audits and inspections by providing evidence of deviation management and compliance.</li><li>Collaborate in the development and optimization of deviation management processes and SOPs.</li></ul>Qualifications / Requirements / Knowledge / Education / Skills:<ul><li>Bachelor’s degree in Life Sciences, Engineering, Pharmaceutical Sciences, or a related field.</li><li>Minimum of 5–10 years’ experience in deviation management, quality assurance, or compliance in FDA-regulated environments.</li><li>Previous experience working in aseptic processes or sterile manufacturing environments is required.</li><li>Strong understanding of GMP, FDA regulations, and quality systems.</li><li>Proficiency in English; additional language skills are a plus.</li><li>Experience with deviation tracking systems, CAPA management, and electronic quality management systems (eQMS).</li><li>Excellent analytical, organizational, and problem-solving skills.</li><li>Strong communication skills and ability to collaborate effectively across teams.</li></ul> Mentor Technical Group es un empleador que ofrece igualdad de oportunidades y todos los solicitantes calificados recibirán consideración para el empleo sin importar raza, color, religión, sexo, orientación sexual, identidad de género, información genética, origen nacional, estado de veterano protegido, estado de discapacidad o cualquier otro grupo protegido por ley.Mentor Technical Group is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law.Powered by JazzHR

Mentor Technical Group

Deviations Owner Investigator

Asepsis

Biology

Biotech and Pharmaceutical

Continuous Improvement

Corrective Action

Corrective and Preventative Action (CAPA) Systems

English Language

FDA (Food and Drug Administration)

FDA Requirements

GMP (Good Manufacturing Practices)

Medical Equipment

Mentoring

Organizational Skills

Problem Solving Skills

Process Improvement

Process Manufacturing

Quality Assurance

Quality Control

Quality Management

Quality Metrics

Reporting Skills

Standard Operating Procedures (SOP)

Systems Administration/Management

Technical Support

partner JazzHR

OTHER

Overview:
Company Overview: Advance Your Career in Insurance Claims with Allied Universal® Compliance and Investigation Services. Allied Universal® Compliance and Investigation Services is the premier destination for a career in insurance claim investigation. As a global leader, we provide dynamic opportunities for claim investigators, SIU investigators, and surveillance investigators. Our team is committed to innovation and excellence, making a significant impact in the insurance industry. If you’re ready to grow with the best, explore a career with us and make a difference.

Job Description:
Allied Universal® is hiring a Surveillance Investigator. The Surveillance Investigator will perform discreet mobile and stationary surveillance of a Claimant to confirm current activities and capabilities to assist with the administration of an insurance claim. <ul style="margin: 0px; padding: 0px; font-family: verdana;"><li style="margin: 0px 0px 0px 22px; padding: 0px; font-size: 10pt; font-family: Verdana, Verdana_MSFontService, sans-serif;" aria-setsize="-1" data-leveltext="" data-font="Symbol" data-listid="15" data-list-defn-props="{"335552541":1,"335559685":1440,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="116" data-aria-level="1">No office to go to - travel daily to cases in the field!<span style="margin: 0px; padding: 0px; font-size: 10pt; font-family: Verdana, Verdana_EmbeddedFont, Verdana_MSFontService, sans-serif; color: #000000;" data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335559685":700,"335559737":-20,"335559738":0,"335559739":0,"335559740":279}"> </li></ul><ul style="margin: 0px; padding: 0px; font-family: verdana;"><li style="margin: 0px 0px 0px 22px; padding: 0px; font-size: 10pt; font-family: Verdana, Verdana_MSFontService, sans-serif;" aria-setsize="-1" data-leveltext="" data-font="Symbol" data-listid="15" data-list-defn-props="{"335552541":1,"335559685":1440,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="117" data-aria-level="1">Opportunities for growth and career development<span style="margin: 0px; padding: 0px; font-size: 10pt; font-family: Verdana, Verdana_EmbeddedFont, Verdana_MSFontService, sans-serif; color: #000000;" data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335559685":700,"335559737":-20,"335559738":0,"335559739":0,"335559740":279}"> </li></ul><ul style="margin: 0px; padding: 0px; font-family: verdana;"><li style="margin: 0px 0px 0px 22px; padding: 0px; font-size: 10pt; font-family: Verdana, Verdana_MSFontService, sans-serif;" aria-setsize="-1" data-leveltext="" data-font="Symbol" data-listid="15" data-list-defn-props="{"335552541":1,"335559685":1440,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="118" data-aria-level="1">Must possess a valid driver's license with at least one year of driving experience<span style="margin: 0px; padding: 0px; font-size: 10pt; font-family: Verdana, Verdana_EmbeddedFont, Verdana_MSFontService, sans-serif; color: #333333;" data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335559685":700,"335559737":-20,"335559738":0,"335559739":0,"335559740":279}"> </li></ul> RESPONSIBILITIES:<ul><li>Conduct independent investigations of insurance claims across a range of coverage types, including workers’ compensation, general liability, property and casualty, and disability</li><li>Utilize various surveillance techniques and equipment to monitor subjects covertly</li><li>Document and report observations, activities, and any relevant information in a clear and concise manner</li><li>Collaborate with other investigators and law enforcement agencies as needed to gather information and coordinate efforts</li><li>Maintain confidentiality and adhere to legal and ethical standards in conducting surveillance operations</li></ul>QUALIFICATIONS (MUST HAVE):<ul><li>High school diploma or equivalent</li><li>Post offer, must be able to successfully complete the Allied Universal Investigations' training/orientation course</li><li>Minimum of one (1) year of verifiable work experience, preferably involving investigations or other protective service-related field</li><li>Flexibility to work varied and irregular hours/days including weekends and holidays</li><li>Ability to type reports in Microsoft Word format with minimal grammatical and punctuation errors</li><li>Proficient in utilizing laptop computers, video cameras and cell phones</li><li>Capable of maintaining focus and multitasking effectively in a dynamic environment</li><li>Demonstrated ability to manage stressful situations with composure and professionalism</li><li>Ability to work in a very independent environment</li></ul>PREFERRED QUALIFICATIONS (NICE TO HAVE):<ul><li>Associate’s Degree or higher, preferably in Criminal Justice</li><li>Security/Loss Prevention experience</li><li>Military experience</li><li>Law enforcement experience</li><li>Prior insurance investigations experience</li><li>Prior educational or professional incident reporting and/or investigations experience</li></ul>BENEFITS:<ul><li>Medical, dental, vision, basic life, AD&D, retirement plan and disability insurance</li><li>Seven paid holidays annually, sick days available where required by law</li><li>Vacation time offered at an initial accrual rate of 3.08 hours biweekly; unused vacation is only paid out where required by law</li></ul>

Closing:
Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.

Requisition ID:
2026-1605576

Allied Universal provides unparalleled service, systems and solutions to the people and business of our communities, and is North America's leading security services provider. With over 140,000 employees, Allied Universal delivers high-quality, tailored solutions, which allows clients to focus on their core business. For more information: 866.825.5433 or <a href="http://www.aus.com/" target="_blank">www.AUS.com</a>

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