UNKNOWN

FEED

Participate in surveys or complaint investigations to include allegations of abuse and neglect, and perform surveillance activities/tasks at nursing homes (long-term care) to determine compliance with Federal and State regulations. We partner with hospitals, clinics, nursing homes, multi-specialty groups, and private practices to match talented individuals with roles that align with their skills and career goals.

HOUR

Registered Nurse - Nursing Home Surveyor/Complaint Investigator - Albany, NY (#25316) Location: Albany, NY Employment Type: Full-time Hourly Rate: $50/hrAbout Greenlife Healthcare Staffing: Greenlife Healthcare Staffing is a leading nationwide recruitment agency dedicated to connecting healthcare professionals with top-tier opportunities. We partner with hospitals, clinics, nursing homes, multi-specialty groups, and private practices to match talented individuals with roles that align with their skills and career goals.Position Overview: We are seeking an experienced Registered Nurse to conduct nursing home surveys and complaint investigations, ensuring compliance with federal and state regulations. This role involves travel to facilities, investigative work, and documentation to protect resident health and safety in long-term care settings.Why Join Us? <ul><li>Competitive Compensation: Earn $50 per hour</li><li>Comprehensive benefits: <ul><li>Sick leave</li><li>Flexible Schedule</li><li>This is a temporary-to-permanent position</li></ul></li><li>Work Schedule: Monday - Friday, Flexible Schedule (7:00 am - 7:00 pm) with required travel</li><li>Professional Growth: Gain specialized experience in healthcare regulation and compliance</li><li>Impactful Work: Contribute to quality improvement and resident safety in nursing homes</li></ul>Qualifications: <ul><li>Education: Nursing degree; Bachelor's in Nursing preferred</li><li>Licensure: Current New York State RN license</li><li>Experience: <ul><li>A minimum of two (2) years of experience in performing utilization review, claims adjudication, medical review, fraud investigation, surveillance or monitoring activities, required, OR</li><li>Three (3) years of clinical or administrative experience, required, OR</li><li>A Bachelor’s degree in nursing and two (2) years of clinical or administrative experience, required.</li><li>SMQT Certification, preferred.</li></ul></li><li>Other Requirements: <ul><li>Strong interpersonal skills with the ability to facilitate positive customer satisfaction in situations that are adverse or in controversy.</li><li>Ability to successfully work independently with minimal supervision, as well as in a team environment.</li><li>Excellent communication (written and verbal) skills with the ability to relate effectively to providers, physicians, senior medical and administrative personnel, and residents/patients.</li><li>Superior investigative and analytical skills with a proficiency in conducting interviews with facility staff, residents, and families.</li><li>Strong computer skills with the ability to learn new programs.</li><li>Ability to obtain Surveyor Minimum Qualifications Test (SMQT) certification within 12 months of employment, required.</li><li>Ability to travel to onsite location.</li></ul></li></ul>Responsibilities: <ul><li>Participate in surveys or complaint investigations to include allegations of abuse and neglect, and perform surveillance activities/tasks at nursing homes (long-term care) to determine compliance with Federal and State regulations.</li><li>Produce written documentation and draft a Statement of Deficiencies (SOD) within the required time frame, using Principles of Documentation.</li><li>Assess compliance with the Plan of Correction within the required time frame.</li><li>Complete data entry in Federal and State reporting databases as required.</li><li>Participate in State monitoring during Immediate Jeopardy situations.</li><li>Attend meetings as required.</li><li>Testify in administrative hearings as needed.</li><li>Adhere to DOH work schedules.</li><li>Adhere to DOH and IPRO policies and procedures.</li><li>Travel to onsite locations according to work schedule</li></ul>How to Apply: If you are an experienced RN with a regulatory/compliance background ready to make a difference in nursing home quality, we want to hear from you! Submit your Resume/CV to hr@glhstaffing.com or call our office at (800) 608-4025 to learn more about this opportunity.Greenlife Healthcare Staffing - Empowering Healthcare Professionals, Enriching Lives

GreenLife Healthcare Staffing

Registered Nurse - Nursing Home Surveyor/Complaint Investigator

Adjudication

Administrative Skills

Analysis Skills

Communication Skills

Computer Skills

Customer Satisfaction

Data Entry

Documentation

Federal Laws and Regulations

Fraud Investigation

Healthcare

Interpersonal Skills

Interviewing Skills

Long-Term Care

Maintain Compliance

Nursing

Nursing Home

Presentation/Verbal Skills

Quality Management

Recruiting/Staffing Agency

Registered Nurse (RN)

Regulatory Compliance

Safety/Work Safety

State Laws and Regulations

Surveillance

Utilization Management

Willing to Travel

Writing Skills

Crelate

ADAPTED_NOW

CoventBridge Group is the global leader in full-service investigations providing: Surveillance, SIU and Compliance, Claims Investigation, Counter-Fraud Programs, Desktop Investigations, Social Media, Record Retrieval, Canvasses and Vendor Management programs. The company provides top tier data privacy and security practices, deploys robust case management technology customized to clients’ needs and delivers worldwide coverage via its 1000 employees and affiliates worldwide.

<h2>Overview</h2>Surveillance Investigator - Full Time Albany, NY Area CoventBridge Group is growing—and we’re looking for experienced investigators to join our elite surveillance team. In this role, you’ll conduct discreet, vehicle-based field investigations to help uncover insurance fraud and deliver trusted results to our clients. As a leader in the fraud investigation industry, CoventBridge offers the opportunity to work remotely with flexible scheduling, advanced tools, and the support of a nationwide team. <h2>Responsibilities/ Requirements</h2>Key Responsibilities:<ul><li>Case Prep: Use social media and database tools to conduct initial research and gather intel on subjects.</li><li>Surveillance in the Field: Carry out discreet, mobile and stationary surveillance—track movements and capture high-quality video evidence.</li><li>Reporting: Write thorough, court-ready reports that clearly document key activities and findings.</li><li>Evidence Submission: Wrap up each day by uploading reports and video footage from your personal laptop.</li><li>Team Collaboration: Stay connected with your field supervisor for ongoing support, guidance, and mentorship. </li></ul> Essentials for this Role:<ul><li>PI License: Must currently hold—or be eligible to obtain—Private Investigator license in New York.</li><li>Driver's License: Active driver's license that is not currently suspended or revoked.</li><li>Personal Vehicle: A well-maintained vehicle that is always reliable (preferably with tinted windows). Proof of auto insurance coverage is required.</li><li>Travel Expectations: While we aim to keep assignments within a reasonable drive of your residence, occasional further travel and overnight stays (covered by the company) may be required. </li><li>Technology: A reliable laptop, cell phone, and internet service are needed for communication and administrative tasks. </li><li>Required Skills: Strong computer & internet proficiency. Excellent communication, verbal & writing skills. Possess or is willing to purchase covert camera, digital video camera with uploading capabilities, and laptop computer with Windows Operating System with access to Microsoft Word</li></ul> Additional Responsibilities: Duties and responsibilities include essential functions of positions assigned to this classification. Depending on assignment, the employee may perform a combination of some or all the following duties:<ul><li>Conduct Fixed and Mobile Video Surveillance: Capture high-quality video footage of subjects to assist in case investigations.</li><li>Gather Evidence: Obtain videotaped documentation, photos, and audio recordings as part of thorough surveillance.</li><li>Background and Activity Checks: Perform courthouse research, background checks, and monitor subject activities to build robust case reports.</li><li>Investigative Reporting: Draft clear, concise, and detailed investigative reports summarizing findings and evidence.</li><li>Evidence Management: Upload all video, photographic, and audio evidence into the case management system in a timely and organized manner.</li><li>Drive Safely and Responsibly: Remain alert and practice safe driving while traveling to and from investigation sites.</li></ul> Working Conditions: <ul><li>Most surveillance cases start at 6:00AM. End time can vary depending on activity.</li><li>Weekends/holidays are common workdays as claimants are more likely to be active.</li><li>This is an independent role often requiring long hours alone in your vehicle, regardless of weather conditions.</li><li>Must remain alert with no external distractions, ready to use videography equipment to document subjects.</li></ul><h2>Benefits</h2>Compensation & Perks That Work For You:We believe great work deserves great rewards. Here’s what you can expect when you join our team: Competitive Pay<ul><li>Earn $25-$27 per hour, based on experience.</li></ul>On-the-Road Support:<ul><li>Monthly vehicle allowance</li><li>Company fuel card</li><li>Company-issued cell phone</li><li>Monthly internet stipend</li><li>Travel & report writing compensation</li><li>Fast, hassle-free expense reimbursements (minimal out-of-pocket costs)</li></ul>Full Coverage Benefits:<ul><li>Medical, dental, and vision insurance</li><li>Employer-paid life insurance, short-term & long-term disability</li></ul>Future-Focused Perks:<ul><li>Company-matching 401(k) to help you build for the future</li><li>Paid time off to recharge and reset</li><li>Company-paid investigator licensing fees</li></ul>Career Growth:<ul><li>Ongoing paid training and advancement opportunities to help you grow your skills and your career</li></ul>The salary range for this role is $25-$27 per hour. This is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future.  An employee’s pay position within the salary range will be based on several factors including, but not limited to, relevant education, qualifications, certifications, experience, skills, geographic location, performance, and business or organizational needs.     About Us: CoventBridge Group is the global leader in full-service investigations providing: Surveillance, SIU and Compliance, Claims Investigation, Counter-Fraud Programs, Desktop Investigations, Social Media, Record Retrieval, Canvasses and Vendor Management programs.  The company provides top tier data privacy and security practices, deploys robust case management technology customized to clients’ needs and delivers worldwide coverage via its 1000 employees and affiliates worldwide. CoventBridge Group is an equal opportunity employer.  We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, caste, disability, veteran status, and other legally protected characteristics and maintains a drug-free workplace. CoventBridge Group is committed to the full inclusion of all qualified individuals.  As part of this commitment, CoventBridge will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact: Human Resources; 888-932-7364; humanresources@coventbridge.com. CoventBridge (USA) Inc. New York License # 11000158134

CoventBridge Group is the leading worldwide full-service investigation solutions company providing: Surveillance, SIU and Compliance, Claims Investigation, Counter-Fraud Programs, Desktop Investigations, Social Media, Record Retrieval, Canvasses and Vendor Management programs. With offices in the UK and U.S. the company provides top tier data privacy and security practices, deploys robust case management technology customized to clients&rsquo; needs and delivers worldwide coverage via its 1000 employees and affiliates worldwide.

CoventBridge Group

Surveillance Investigator - Full Time

Auto Insurance

Background Investigation

Canvassing

Case Management

Cellular Telephone

Dental Insurance

Desktop PC

Digital Video

Driver's License

Information/Data Security (InfoSec)

Insurance

Intelligence Gathering

Internet/Online Service

Investigative Reports

Laptop PC

Licensing

Mentoring

Microsoft Access Database

Microsoft Windows Operating System

Microsoft Word

Organizational Skills

Privacy Controls

Reimbursement

Reporting Skills

Research Skills

Social Media

Time Management

Vendor/Supplier Management

Vision Plan

Work From Home

CoventBridge Group, Ltd

OTHER

Registered Nurse - Nursing Home Surveyor/Complaint Investigator - Albany, NY (#25316) <ul><li>Location: Albany, NY</li><li>Employment Type: Full-time</li><li>Hourly Rate: $50/hr</li></ul>About Greenlife Healthcare Staffing:Greenlife Healthcare Staffing is a leading nationwide recruitment agency dedicated to connecting healthcare professionals with top-tier opportunities. We partner with hospitals, clinics, nursing homes, multi-specialty groups, and private practices to match talented individuals with roles that align with their skills and career goals.Position Overview:We are seeking an experienced Registered Nurse to conduct nursing home surveys and complaint investigations, ensuring compliance with federal and state regulations. This role involves travel to facilities, investigative work, and documentation to protect resident health and safety in long-term care settings.Why Join Us?<ul><li>Work Schedule: Monday - Friday, Flexible Schedule (7:00 am - 7:00 pm) with required travel</li><li>Professional Growth: Gain specialized experience in healthcare regulation and compliance</li><li>Impactful Work: Contribute to quality improvement and resident safety in nursing homes</li></ul>Responsibilities:<ul><li>Participate in surveys or complaint investigations to include allegations of abuse and neglect, and perform surveillance activities/tasks at nursing homes (long-term care) to determine compliance with Federal and State regulations.</li><li>Produce written documentation and draft a Statement of Deficiencies (SOD) within the required time frame, using Principles of Documentation.</li><li>Assess compliance with the Plan of Correction within the required time frame.</li><li>Complete data entry in Federal and State reporting databases as required.</li><li>Participate in State monitoring during Immediate Jeopardy situations.</li><li>Attend meetings as required.</li><li>Testify in administrative hearings as needed.</li><li>Adhere to DOH work schedules.</li><li>Adhere to DOH and IPRO policies and procedures.</li><li>Travel to onsite locations according to work schedule</li></ul>Greenlife Healthcare Staffing - Empowering Healthcare Professionals, Enriching LivesRequirementsQualifications:<ul><li>Education: Nursing degree; Bachelor's in Nursing preferred</li><li>Licensure: Current New York State RN license</li><li>Experience:</li><li><ul><li>A minimum of two (2) years of experience in performing utilization review, claims adjudication, medical review, fraud investigation, surveillance or monitoring activities, required, OR</li><li>Three (3) years of clinical or administrative experience, required, OR</li><li>A Bachelor’s degree in nursing and two (2) years of clinical or administrative experience, required.</li><li>SMQT Certification, preferred.</li></ul></li><li>Other Requirements:</li><li><ul><li>Strong interpersonal skills with the ability to facilitate positive customer satisfaction in situations that are adverse or in controversy.</li><li>Ability to successfully work independently with minimal supervision, as well as in a team environment.</li><li>Excellent communication (written and verbal) skills with the ability to relate effectively to providers, physicians, senior medical and administrative personnel, and residents/patients.</li><li>Superior investigative and analytical skills with a proficiency in conducting interviews with facility staff, residents, and families.</li><li>Strong computer skills with the ability to learn new programs.</li><li>Ability to obtain Surveyor Minimum Qualifications Test (SMQT) certification within 12 months of employment, required.</li><li>Ability to travel to onsite location.</li></ul></li></ul>Benefits<ul><li>Competitive Compensation: Earn $50 per hour</li><li>Comprehensive benefits:</li><li><ul><li>Sick leave</li><li>Flexible Schedule</li><li>This is a temporary-to-permanent position</li></ul></li></ul>

Greenlife Healthcare Staffing

Workable

Investigator Jobs in Delmar, NY

Investigator Jobs in Delmar, NY

Resume Resources

Get noticed by top employers!

Investigator Jobs in Delmar, NY

Registered Nurse - Nursing Home Surveyor/Complaint Investigator GreenLife Healthcare Staffing

Surveillance Investigator - Full Time CoventBridge Group

Registered Nurse - Nursing Home Surveyor/Complaint Investigator Greenlife Healthcare Staffing

Resume Resources