Poughkeepsie, NY1 day ago
Support digital transformation initiatives that improve workflows, enhance efficiency, and modernize operations across the organization * Collaborate with teams across the company to identify process challenges and recommend technology-driven solutions * Assist with system integrations, application enhancements, testing, and rollout coordination across key business platforms * Help evaluate and implement AI, automation, analytics, and emerging technologies to streamline day-to-day operations * Research industry trends, Insurtech innovations, and best practices to support continuous improvement initiatives * Partner with leadership and internal teams to support training, communication, and adoption of new systems and processes * Track operational impact, user adoption, and process improvements to help drive smarter business decisions Qualifications * Bachelor's degree in Business, Information Systems, Data Analytics, or a related field; equivalent experience considered * 1+ years of experience in business operations, analytics, process improvement, or digital transformation * Experience working within an insurance agency, brokerage, or insurance-related environment. * Experience with business systems such as AMS360, Salesforce, Applied Epic, ImageRight, Power BI, Tableau, SQL, or similar platforms * Strong analytical, organizational, and communication skills with the ability to work across teams * Interest in AI, automation, analytics, and emerging technologies, including tools such as ChatGPT, Microsoft Copilot, and related platforms * Ability to manage multiple priorities in a fast-paced, collaborative environment Total Rewards Package: Compensation: $65,000 - $70,00, based experience.