Certifications: Relevant endpoint administration and management certifications are preferred but not required, including Microsoft endpoint or Microsoft 365 certifications, Apple device management certifications, ITIL, NinjaOne, Addigy, or comparable credentials. Modern Endpoint Management: Deep hands-on knowledge of Microsoft Intune, Windows Autopilot, Apple Business Manager, Entra ID device registration, Group Policy, BitLocker, and endpoint management platforms such as NinjaOne and Addigy.