Excellent verbal and written communications skills • Excellent interpersonal and professional interaction skills • Self-motivated and directed, capable of independent decision making and prioritization of tasks • Knowledge of ServiceNow a plus • Minimum of 1 year in a similar job function required • Degree in IT related field or technical certifications a plus Environment: • Work in performed in an office environment • Travel is rare but may be required as needed (less than 10%) • After hours availability required as needed for all helpdesk staff About Us First Horizon Corporation is a leading regional financial services company, dedicated to helping our clients, communities and associates unlock their full potential with capital and counsel. • Technicians will perform the essential tasks listed below: • Provide support for technology issues, including personal computers, printers and multi-functional devices, application support, software installs, password and access support, backup file restorations, email issues, internet access, and wireless device support as well as support for applications that are specific to the financial industry.