Ability to: analyze and design computer applications; create systems and programming specifications; provide technical support and leadership in area of expertise; write and modify applications, instructions, procedures, manuals, documentation; analyze customers problems, develop effective business solutions, and prepare cost estimates; work cooperatively and effectively with staff, customers, vendors, and the public; perform a variety of tasks in a consistent and accurate manner; analyze and evaluate information, problems, and situations and develop an effective course of action; prepare clear, concise and accurate oral and written reports. Working knowledge and understanding of: the inter-relationship of mainframe, PC, LAN, Network and telecommunications systems including hardware components, software applications, operating systems, and documentation; database design; computer operations, including operating systems and software products; principles of data security; methods and techniques of providing support to users; methods and techniques of troubleshooting software and inter-connectivity problems; principles of project management; principles of governmental accounting and fiscal systems.