Primary Duties/Responsibilities: WorkForce configuration to support end-users of the application in areas such as reviewing and auditing user access, developing training materials, training end-users, delivering reports in support of business operations, maintaining online system documentation, researching and correcting moderately complex system errors and tracking system issues and resolutions. Position Purpose: This position is primarily responsible for workforce implementation support, training, maintenance, functional improvements, system integrations and reporting for Veolia's workforce and AMI software (Sensus Flexnet, CityWorks, GIS etc).