Tools & Technologies Manufacturing Execution Systems (MES) and Product Lifecycle Management (PLM) platforms Enterprise Resource Planning (ERP) systems, including SAP AWS / Azure cloud platforms Identity and Access Management (IAM) tools SQL, Python, Tableau, Power BI EDI, APIs, SFTP for B2B data exchange Networking protocols: TCP/IP, DNS, DHCP, HTTPS, SSH Compliance frameworks: ISO 27001, SOX . Serve as a primary on-site IT point of contact for regional stakeholders, coordinating with remote and global IT teams across networking, storage, and application domains; manage urgent escalations with third-party IT vendors on connectivity, servers, and production systems.