Provides user technical support and training for Desktop, Laptop, Server, Printer, Phone, Voicemail, Smartphone, Radio, Digital Signage, A/V, Point-of-Sales, Networking, and any IT hardware and software used by HCC Hawaii offices, regional offices and shared tenant services. Comprehensive knowledge and demonstrated experience troubleshooting desktops, laptops, printers, peripheral devices, mobile devices, telecommunications equipment, networking, and common business applications.