Washington, District of Columbia30+ days ago
Ensure the accuracy and integrity of data within the SAM tools.
Education and Experience:
· Bachelor’s degree in information technology, Business Administration, or a related field (or equivalent work experience).
· 7+ years of experience in IT Asset Management (ITAM) with a focus on Software Asset Management (SAM)
· Hands on experience with ServiceNow implementation, particularly the ITAM or SAM modules.
Technical Job Description:
Short Description:
ITAM Software Program Analyst
Complete Description:
We ae seeking an experienced IT Asset Management Software Program Analyst to lead the development and implementation of a comprehensive software asset management (SAM) lifecycle program.
Washington, DC30+ days ago
Installation, Troubleshooting & Support: Demonstrates an advanced understanding of the installation procedures used in the organization; possesses an advanced understanding of the installation tools and uses them to install systems at the enterprise level; demonstrates a strong working knowledge of integration procedures and is able to integrate systems at the departmental level; possesses an advanced working knowledge of troubleshooting techniques and can independently perform troubleshooting without the use of pre-written processes; troubleshoots issues affecting multiple systems at the business unit level; anticipates potential user issues and determines what changes need to be made to the relevant IT before there are any concerns. • Teamwork & Collaboration: Works well cross functionally and with others on the team to achieve personal goals, team goals, and organizational goals; takes responsibility for individual actions in order to achieve consistent results; fosters team camaraderie, collaboration, and cohesion; understands the impact of one's actions on the ability of their team members to do their jobs; respects the differences other team members bring to the table by openly seeking others' opinions; makes suggestions to improve team engagement and effectiveness; supports implementation of team decisions; professionally gives and seeks feedback in order to achieve common goals.
IT Manager International City/County Management Association
IT ManagerWashington, DC30+ days ago
Oversee all association technology systems (including the association management system (AMS), website, learning management system (LMS), Microsoft 365 ecosystem, etc.), driving evaluation and procurement processes to deliver solutions that enhance operations; direct large-scale IT initiatives and ensure achievement of defined goals. Monitor and address potential technology and security vulnerabilities by implementing proactive risk management strategies that safeguard organizational systems, protect sensitive data, and support ongoing business continuity and operational stability.