Education and ExperienceBachelor's degree from a 4-year university or equivalent experience;2+ years of QA testing experience in a client-server environment;1+ years working with MS SQL databases and read/write SQL queries;Experience with several of the following is a big plus: MS Office suite, Content Management Systems, gaming technology and MS Server 2005, 2008;Experience with customer service in a professional environment;Experienced in working with Lottery and Slot gaming products (a BIG plus) Knowledge and AbilitiesMust have exceptional problem-solving skills;Clear and effectively communicate problems and the appropriate solution;Must be analytical and attentive to detail; must be process oriented;Excellent with cross-functional communication and influencing required;Must have comprehensive understanding of software engineering, development life cycle and testing life cycle;Ability to navigate around bug tracking and test case tools like it was second nature. Physical DemandsWhile performing the duties of this job, employee routinely is required to sit; walk; talk and hear; use hands to keyboard, finger, handle, and feel; stoop, kneel, crouch, twist, crawl, reach, and stretch.