Early Education Regional Director YMCA of Greater BostonEarly Education Regional DirectorBoston, Massachusetts$90,000–$96,000 / yearUnder the direction of the Senior Association Director of Child Development and Early Education , you'll lead with vision, ensuring high-quality educational programs, fostering a nurturing learning environment, and driving the professional growth of our educators. Excellent public relations and conflict resolution skills in order to facilitate positive relationships with parents, staff, children, and outside agencies, including schools, where applicable.
EPIC Integration Engineer (Cheers, Clinic & Call Center) Saviance TechnologiesEPIC Integration Engineer (Cheers, Clinic & Call Center)Boston, MARemoteWe are seeking an experienced EPIC Integration Engineer with expertise in EPIC Cheers, Clinic, and Call Center modules to support the integration of AI Voice Agents within healthcare provider environments. The ideal candidate will have strong experience with EPIC integrations, healthcare interoperability, and provider workflows.
Call Center Rep Level I UCHC | Upham's Corner Health CenterCall Center Rep Level IBoston, MA$18–$25 / hourThe Representative follows all call and walk-in protocols as trained, including appropriate greeting, answering and handling of calls and/or walk-ins, patient identification, demographic, account, and insurance verification, PCP assignment, appointment history review and scheduling protocols, telephone encounter documentation, and accurate and complete data entry and documentation in all computer systems, including the Electronic Medical Record (EMR) system. Administratively triage patients presenting with an urgent need for an appointment and interface with the Triage Nurse and/or Urgent Care clinical staff on scheduling a Urgent Care, Same Day appointment, or transfer to a nurse regarding advice to go to the Emergency Room, discharge planning and/or critical results.
Call Center Representative - Elliot Call Center - Per Diem SolutionHealthCall Center Representative - Elliot Call Center - Per DiemManchester, New HampshireTo provide superior service excellence and promote the Elliot Experience to all that access the Elliot Health System via the main telephone lines: River’s Edge, New Hampshire Hospital for Children, Elliot Direct, Elliot Physicians After Hours, Elliot Pediatric Transport, Information Technology After Hour Support by answering and routing all incoming, outgoing and inter-organizational calls to the proper destinations. Responds to all other alarms, including but not limited to: Symmetry alarms, Summit alarms, Maternity L & D/Pediatric alarms, Gas alarms, Sprinkler alarms, Electrical and Generator alarms, Blood Bank alarm, Landis Computer alarm, Boiler alarm, Phone Room alarm, Hill-Rom alarms, elevator repairs or malfunctions, and other unexpected emergencies.
Sales Call Center Representative CVS Health CorpSales Call Center RepresentativeMARemote$15–$32.31 / hourOur teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. Utilize sales skill sets including rapport building, active listening, communication, qualification questioning, overcoming objections, and closing.
NewUnified Communications Analyst Massachusetts Bay Transportation AuthorityUnified Communications AnalystBoston, MAHave a satisfactory work record for the two (2) years immediately prior to the closing date of this posting (unless if current student or recent graduate), including overall employment, job performance, discipline, and safety records (infractions and/or offenses occurring after the closing of the posting and before the filling of a vacancy may preclude a candidate from consideration for selection). Platform Strategy & Architecture Support: Support the strategy and scheduling for the implementation of the enterprise-wide upgrade, migrating all enterprise users from legacy Avaya/Centrex to Cisco Webex Calling, and call centers to NICE CXone, while maintaining current legacy Avaya infrastructure operations during the transition.
Call Center Agent Harbor Health Services IncCall Center AgentMAHarbor Health Services is an innovative, growing, mission-based organization that lives, serves and collaborates with our community members to achieve our mission to help individuals reach their full potential through access to local, affordable services that promote health. Manages the pre-registration process, ensuring that all data fields are appropriately and accurately completed, timely and accurate data enters patient demographics and insurance information.
311 Contact Center-Quality Analyst City of Somerville311 Contact Center-Quality AnalystSomerville, MA$75,000–$78,000 / yearAbility: Demonstrated ability in the setup and/or execution of employee performance improvements; ability to work independently and under pressure; ability to maintain, manage, and organize complex data sets; ability to clearly articulate this information in verbal, written and visual presentations; ability to handle problems effectively in response to day-to-day crises; ability coordinate events; ability to train and coach others on best practices in customer service; ability to operate a computer; ability to deal appropriately with all customers, internal and external. Education and Experience: High School diploma and five or more (5+) years' experience in a high-volume, versatile customer service environment; or any equivalent combination of education, training, and experience which provides the required knowledge, skills, and abilities to perform the essential functions of the job.
Remote Call Center Triage Registered Nurse CVS Health CorpRemote Call Center Triage Registered NurseMARemote$26.01–$74.78 / hourThe progression path from Level I to Level II positions within the Triage RN team is a structured path that encourages nurses to widen their knowledge base, take on more responsibility, demonstrate expertise, and reward team members for their proven success and dedication. Role Description: The Clinical Call Center Triage Nurse effectively extends care during and outside of regular Oak Street Health clinic hours by addressing patients' medical, social, and psychological needs telephonically.
Call Center Representative, Ambulatory Brigham and Women's HospitalCall Center Representative, AmbulatoryLawrence, MA$17.71–$23.20 / hourThe framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. Representatives provide compassionate, patient-centered support by assisting with appointment scheduling, registration, referral coordination, message management, and general inquiries across a wide range of specialties and practices.
Traveling Test Center Manager Prometric IncTraveling Test Center ManagerBrockton, MAPrometric employs more than 600 Test Center Administrators (TCAs) worldwide who are highly respected for their ability to lead and control the computer-based test center environment. About Us: Prometric is a leading provider of technology-enabled testing and assessment solutions to many of the world's most recognized licensing and certification organizations, academic institutions, and government agencies.
Test Center Administrator (FT) Prometric IncTest Center Administrator (FT)Boston, MAWith over three decades of experience working with clients of all sizes across a multitude of industry sectors, our mission is to design and deliver the highest quality and most innovative testing solutions anytime, anywhere. About Us: Prometric is a leading provider of technology-enabled testing and assessment solutions to many of the world's most recognized licensing and certification organizations, academic institutions, and government agencies.
NewSupervisor, Call Center Brigham and Women's HospitalSupervisor, Call CenterSomerville, MA$79,560–$115,720.80 / yearThe framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission.
NewTraveling Test Center Manager PrometricTraveling Test Center ManagerBurlington, MAMust be able to bend, stoop, and lift up to 40 poundsAbility to remain in a stationary position for extended periods while administering examsAbility to physically move through the test room every 8-10 minutes and escort candidates to and from the testing roomVisual requirements include the ability to adjust or focus computer screens and view the testing room through camera monitors while proctoring the exam. ManagerDEPARTMENT: Test CenterLOCATION: Massachusetts and New HampshireTEST CENTER ADDRESS: 6736- 254 Sheep Davis Rd, Concord, NH,6737- 1 Chase Park, Seabrook, NH,6744- 30 Energy Way, Exeter, NH, 5194- 1324Belmont St Suite 103, Brockton, MA.Home Base-5855- 70 Blanchard Rd Suite 302, Burlington, MA.
NewTest Center Administrator (Ft) PrometricTest Center Administrator (Ft)Boston, MARESPONSIBILITIES: Maintain and apply expert knowledge of test center policies, practices and proceduresGreet examinees and verify identificationPerform required security checks including the use of wandsContinuously monitor candidates as they complete examsReport and/or resolve candidate issues with urgencyMaintain secure environment and materials in the test center at all timesEnsure every candidate receives a fair and comfortable testing experienceReport any occurrences outside company guidelinesAbility to be flexible with scheduling based on Prometric days of operationsRepresent Prometric's vision, mission and valuesSafeguard the test center from misconductIf applicable, digitally scan and record candidate fingerprint identification. Must be able to bend, stoop, and lift up to 40 poundsAbility to remain in a stationary position for extended periods of time while administering examsAbility to physically move through test room every 8-10 minutes and escort candidates to and from testing roomVisual requirements include the ability to adjust or focus computer screens and view testing room through camera monitors while proctoring the examAbility to maintain computers in the lab and office setting, by physically maneuvering in tight spaces, while maintaining safety protocols.
NewSecurity Officer Part Time Screening Allied UniversalSecurity Officer Part Time ScreeningBoston, MAAs a Security Officer Enhanced Part Time Screening in Boston, MA, this role is designed to provide reliable, consistent hours at an assigned site with the flexibility for you to earn more by picking-up additional shifts when it works for you. Earn More, Claim-A-Shift Program: In addition to your fixed shift, you may pick-up extra shifts through our scheduling platform, allowing you to increase earnings and gain experience across multiple sites.
NewMedical Courier Part-Time Quest Diagnostics IncMedical Courier Part-TimeMarlborough, MA$19.68–$22.01 / hourQualifications: What you need: Valid Driver's license with a minimum of 3 years driving experience and documentation of a Motor Vehicle Record with no more than two moving violation convictions within the previous 36-month period, with none in the most recent 12 months. Pay range: $19.68 - $22.01 / hour; employee may be eligible to receive shift differential of 10% for some or all hours worked on second shift and 15% for some or all hours worked on third shift.
CASHIER (FULL AND PART TIME) Compass Group North AmericaCASHIER (FULL AND PART TIME)MAFull-time and part-time positions offer the following benefits to associates: Retirement Plan, Associate Shopping Program, Health and Wellness Programs, Discount Marketplace, Identity Theft Protection, Pet Insurance, Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program. Summary: Performs cashiering duties, including making cash transactions, verifying cash drawer, giving change, counting cash receipts and completing cash reports.
Patient Access Representative - Part-time Quincy Physician Administrative ServicesPatient Access Representative - Part-timeQuincy, MaineWith a connected network of providers, care teams, and services across primary and specialty care, surgery centers, imaging, lab, and therapy, you are part of a system designed to deliver high-quality, coordinated care. The compensation for this role includes a base pay range of $15.35 - $23.03 per hour determined by experience, education, skills, geographic location, and internal equity.
Cashier (Full AND Part Time) Compass Group USA IncCashier (Full AND Part Time)North Easton, MAFull-time and part-time positions offer the following benefits to associates: Retirement Plan, Associate Shopping Program, Health and Wellness Programs, Discount Marketplace, Identity Theft Protection, Pet Insurance, Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program. Summary: Performs cashiering duties, including making cash transactions, verifying cash drawer, giving change, counting cash receipts and completing cash reports.