NewIT Technician I C.T. Male AssociatesIT Technician ILatham, NY$25–$29 / hourMale Associates, an employee-owned, multi-discipline engineering, architectural, and land surveying firm based in the Capital Region, is seeking a motivated IT Technician to join our team in Latham, NY. The following skills are crucial for success in this role: Communication: Ability to explain technical concepts clearly to non-technical users and actively listen to their issues.
IT Help Desk Support - Level I K2 StaffingIT Help Desk Support - Level INorth Nassau, New YorkA successful candidate will have a track record of understanding in business desktop and server technologies that must include: Windows 10 workstations, Windows 2016 & 2019 servers, advanced networking, and vendor specific hardware and software. Qualifications & Requirements 2+ years of experience in similar positions such as IT help desk, IT desktop support, IT support analyst, Helpdesk Representative; IT Service Desk; IT user support
IT Services & AV Support Technician CB20, Inc.IT Services & AV Support TechnicianLatham, NYTraining & User Support• Train users on operating AV systems and conference room equipment• Create simple user guides or cheat sheets for non-technical staff• Offer basic troubleshooting support over phone, email, or chat Required Skills & Qualifications:- Proven expertise in help desk operations, end-user support, wireless networking, and managed IT services.- Hands-on experience with installing and supporting AV systems and infrastructure hardware.- With over 30 years of experience, a team of world-class engineers, and trusted partnerships with the world's leading hardware and software providers, we deliver confidence, security, and above all "An Experience Above".
IT Support Technician I Canyon RanchIT Support Technician IMAThe Technician resolves day-to-day technology issues, supports the operational systems the property runs on, monitors local infrastructure, and surfaces risk before it reaches the guest. Demonstrate working familiarity with cloud-delivered services the property consumes, including identity, multi-factor authentication, conditional access, productivity, collaboration, and storage platforms.
NewIT Technician: Desktop & Peripherals Support Longwood UniversityIT Technician: Desktop & Peripherals SupportAlbany, NYThe ideal candidate has strong problem-solving skills, knowledge of PC maintenance, and must be reliable with good communication abilities. Experience with relevant certifications is preferred, and the role may involve occasional after-hours support.#J-18808-Ljbffr.
Associate IT Support Engineer Cribl, IncAssociate IT Support EngineerALBANY, NYRemote$53,000–$83,000 / yearThis position will require stand-by, on-call, or off-hours duties If You've Got It - We Want It Experience supporting users in a cloud environment Familiarity with OKTA group management, configuration, integration and provisioning Familiarity with AWS provisioning and role management Experience supporting cloud productivity tools: Google Workspace, Slack, Zoom, Asana, Adobe Creative Cloud Experience with MDM suites such as JAMF and InTune Mac and Windows support experience Experience with AI tools and platforms such as Glean, Google Gemini, Anthropic Claude, Open AI ChatGPT #LI-KJ1 #LI-Remote The salary for this role is dependent on geographic location and will be based on the individual candidate's job-related knowledge, skills, and experience. Manage the employee lifecycle by conducting onboarding classes and handling offboarding request Capture important troubleshooting workflows and how-tos in the form of knowledge base articles Serve as a logistical backup to the local Workplace support staff.
NewInformation Technology Professional (IT Support) U.S. NavyInformation Technology Professional (IT Support)Albany, NYKey Responsibilities As an Information Systems Technician, design, operate, secure, and restore networks, servers, and communication systems that support naval operations; as a Cryptologic Technician Networks specialist, conduct offensive and defensive cyber operations, investigate and track adversary activity, and help protect Navy networks and critical systems; as an Intelligence Specialist, collect and analyze information on adversaries, environments, and weather and create intelligence products and briefings for commanders. Pathways, Training & Advancement Recruit Training followed by Class A School in an information warfare specialty, such as IT or CTN at information warfare training sites and IS at intelligence training commands; advanced C schools and follow on training in areas such as cyber operations, network defense, digital forensics, signals analysis, targeting, imagery, language, and mission systems; progressive advancement based on qualifications, performance, and warfare pins such as Information Warfare and platform specific warfare designations.
Regional IT Support Specialist Georgia-PacificRegional IT Support SpecialistAlbany, NYFull timeYour Job Georgia-Pacific is seeking a Regional IT Support Specialist to provide hands-on infrastructure support for Discrete Manufacturing operations across North America, including Wood Products, Corrugated, Warehouse, and Wood & Fiber facilities. Support and maintain plant IT infrastructure including Windows and Linux servers, virtualization platforms, storage systems, network connectivity, firewalls, and end-user computing systems.
IT Support Specialist Isaac School DistrictIT Support SpecialistNYMINIMUM QUALIFICATIONS: High school diploma and six (6) months computer network installation or computer maintenance work experience OR an equivalent combination of education and experience that provides the required knowledge and skill, four year degree, preferred. PHYSICAL REQUIREMENTS: Able to perform the following physical requirements of the position with or without reasonable accommodation: critical sensory requirements include general vision, corrected to 20/20, hear or listen in the normal range (corrected) and speak and give directions clearly.
Help Desk Support Specialist Skidmore CollegeHelp Desk Support SpecialistSaratoga Springs, NY$23–$25 / hourThis includes referring major problems to other IT staff, recording relevant information, logging unresolved calls and emails into the Help Desk ticket system, and assigning tickets to IT staff based on organizational guidelines. These include diagnosing problems and troubleshooting the latest Windows and Macintosh Operating Systems and related hardware, Smartphones and Tablets (iOS, Android), and productivity suites, such as Microsoft Office.
NewIT Endpoint Systems Analyst Center for Disability ServicesIT Endpoint Systems AnalystCohoes, New YorkThe IT Endpoint Systems Analyst works closely with Infrastructure, Identity and Access Management, Service Desk, and other IT teams to implement endpoint strategies, improve device health, and enhance the overall employee technology experience. The IT Endpoint Systems Analyst is responsible for ensuring secure, reliable, and efficient endpoint deployment, configuration, application management, and automation while supporting a modern end-user computing environment.
IT Help Desk Technicians Nesco Resource, LLCIT Help Desk TechniciansAlbany, NY$25–$30 / hourAs the IT Help Desk Technician, you would : Respond to incoming inquiries, assess problems and issues with IT equipment and applications, and help resolve these issues via phone or ticketing system; Perform daily, end-of-month, end-of-quarter and year-end computer operations tasks; Deploy, troubleshoot and/or configure endpoints, peripherals and banking equipment; Monitor systems and report exceptions and status to appropriate technology owner; Perform preventative maintenance routines, backups and alternate computer operations testing; Transfer data files and reports into a predefined repository; Create and maintain computer operations checklists and workflow diagrams. Reputable, long-standing, and well-regarded local financial institution, with Community at the heart of its mission, is seeking several IT Help Desk Technicians to join their team.
Associate Director of IT Operations (Infrastructure Architecture) Regeneron Pharmaceuticals IncAssociate Director of IT Operations (Infrastructure Architecture)NYAs an Associate Director of IT Operations (Infrastructure Architecture), a typical day might include the following: • Ensure the reliable operation of IT/OT infrastructure, including but not limited to servers, hardware, communications and desktop support, plus oversight of daily operational activities. The Associate Director of IT Operations (Infrastructure Architecture) ensures the reliable operation, delivery, and management of IT/Operational Technology (IT/OT) infrastructure and services, with a focus on supporting a highly regulated GxP environment.
IT Server Technician Compucom StaffingIT Server TechnicianLatham, NY$30–$40 / hourRhode Island Applicants : THE COMPANY IS SUBJECT TO CHAPTERS 29-38 OF TITLE 28 OF THE GENERAL LAWS OF RHODE ISLAND, AND IS THEREFORE COVERED BY THE STATE'S WORKERS' COMPENSATION LAW. The tech will also provide support to client employees, both remote and local, to ensure the seamless operation of technology systems and equipment.
IT Specialist – Desktop Engineering Siritech Solutions CorpIT Specialist – Desktop EngineeringAlbany, NYContractorJob Description: Seeking an expert-level IT Specialist to support enterprise desktop engineering and end-user computing environments through desktop infrastructure management, endpoint security, Windows imaging, mobile device management, Active Directory administration, and enterprise support operations. The ideal candidate should possess strong expertise in Windows environments, desktop engineering, endpoint security, PowerShell automation, MDM solutions, networking, VPN technologies, and enterprise device management.
Computer Support Specialists Cogent Infotech CorporationComputer Support SpecialistsJamaica, NY 11434, NYCogent Infotech is a leading tech consulting firm headquartered in Pittsburgh, PA, offering cutting-edge digital transformation solutions in Cloud, Cybersecurity, Data Analytics and AI. Our diverse teams bring unique perspectives to help deliver cutting-edge solutions to global clients across both public and private sectors.
Now Hiring IT and Telecom Field Technicians HARDY INDUSTRIESNow Hiring IT and Telecom Field TechniciansPittsfield, MAThis role goes far beyond basic helpdesk tasks — one day you might be installing an operating system, the next you're drilling through walls and running structured cabling across entire buildings, or terminating a 66-block. AMG Tech Support is seeking skilled, driven technicians to support our growing national client base.
IT Technician I CT Male Associates CorpIT Technician ILatham, NY$25–$29 / hourMale Associates, an employee-owned, multi-discipline engineering, architectural, and land surveying firm based in the Capital Region, is seeking a motivated IT Technician to join our team in Latham, NY. Maintain network users, user environments, directories, printing operations, and basic, low-tier tasks supporting network security.
Service Desk Support Specialist The New York Racing Association Inc.Service Desk Support SpecialistSaratoga Springs, NY$24.03–$32.44 / hourThe Service Desk Support Specialist conducts routine tasks for the Service Desk Support team, following established processes under general supervision to ensure accuracy, timeliness, and quality of work. • Contributes to completion of tasks for the support function of the Service Desk Support team, and follows routine administrative processes to ensure accuracy, timeliness, and quality of deliverables.
Now Hiring IT and Telecom Field Technicians Hardy IndustriesNow Hiring IT and Telecom Field TechniciansAlbany, New YorkHardy Industries puts into practice years of providing Technical services to institutions and business' ranging from Retail to Telecommunications and brings new versions of these services to you with a new twist. This role goes far beyond basic helpdesk tasks — one day you might be installing an operating system, the next you're drilling through walls and running structured cabling across entire buildings, or terminating a 66-block.
Admin Computer Support Specialist STAFF TODAYAdmin Computer Support SpecialistAlbany, NYPreferred Level of Education: High School graduate with some college; computerscience related degree is preferred. Coordinate schedule with Help Desk supervisorto ensure coverage during established business hours.
Tech Field Support II Albany Medical CenterTech Field Support IIAlbany, NY$54,690–$82,035 / yearThe Tech Field Support will take ownership of issues escalated to them by Help Desk Techs and work to resolution utilizing all skills, experience, training, documentation and resources at their disposal. The Tech Field Support acts as a liaison between the customers and Information Technology to resolve any issue that is reported, and will fulfill any project based or new requests that are assigned to them in the documented timelines.
Computer Support Specialists Nexus StaffComputer Support SpecialistsAlbany, NYLearn to use Help Desk core tools and software to assist users when needed and obtain a base knowledge in the core products supported by the Help Desk . Establish and maintain a working knowledge of the Statewide Financial System's navigation, procedures, and processing requirements - Support users in the use of the system including, but not limited to, navigation, access, and reports.
Computer Support Specialist Penda Aiken, IncComputer Support SpecialistAlbany, NYYou will act as the first point of contact for state agency users, ensuring financial system stability and data integrity across New York State government operations. Escalation: Identify complex issues requiring specialized attention and route them to second-line support teams or the Help Desk Supervisor.
Technology Support Analyst II EMCOR Group IncTechnology Support Analyst IIClifton Park, NY$55,000–$65,000 / yearWe are committed to delivering industry-leading experiences for our customers across commercial and industrial HVAC, plumbing, refrigeration, advanced technology manufacturing, process piping, fabrication, mission-critical environments, and energy performance projects, backed by comprehensive service maintenance and repair. Identify recurring issues and recommend proactive, long-term solutions to improve system performance and user experience.• Assist in delivering end-user training and guidance to enhance productivity and reduce common technical issues.•
Technology Support Analyst II John W. Danforth CompanyTechnology Support Analyst IIClifton Park, New York$55,000–$65,000 / yearFull timeWe are committed to delivering industry-leading experiences for our customers across commercial and industrial HVAC, plumbing, refrigeration, advanced technology manufacturing, process piping, fabrication, mission-critical environments, and energy performance projects, backed by comprehensive service maintenance and repair. Danforth Company, you will assist with technical support activities, including troubleshooting IT issues, performing equipment installations and maintenance, and providing end-user assistance.
User Support Specialist SercoUser Support SpecialistAlbany, NYThe Army PPB BOS program is seeking a User Support Specialist to provide Tier 1 user support for PPB BOS applications, ensuring end users can effectively access and use cPROBE applications and analytical tools. Actual base salary will be determined by a variety of factors, including but not limited to, the scope of the role, relevant experience, job-related knowledge, education and training, key skills, and geographic market considerations.
Technical Support Analyst - Level 1 Empire Merchants NorthTechnical Support Analyst - Level 1Coxsackie, NY$19.23–$24.03 / hourFull timeWith more than 600 dedicated employees and state-of-the-art facilities, Empire Merchants North has become synonymous with both service and quality and has earned the loyalty of more than 9,000 area restaurants, bars, hotels, nightclubs, and retail outlets. The technical support analyst will provide front-line primary technical support to end users on various technical issues and problems relating to hardware, software and peripherals.
Help Desk Analyst- Top Secret Clearance Required IMG Information Management Group, Inc.Help Desk Analyst- Top Secret Clearance RequiredSchenectady, New York$25–$36 / hourFull timeIT help desk/call center experience, minimum required years can vary depending on highest degree level: High school diploma + 7 years. They will also address root causes of technical incidents which may require specialized entities to resolve and remain familiar with and the ability to support older technologies.
NewTemporary Help Desk Technician redShift Recruiting, LLCTemporary Help Desk TechnicianSchenectady, NYThe Help Desk Technician will assist with computer deployments, hardware and software installation, troubleshooting, inventory management, and a variety of technology projects. Configure, image, deploy, and update desktop computers, laptops, Chromebooks, tablets, and other technology devices.
Senior Help Desk Technician Contact Government Services LLCSenior Help Desk TechnicianNYSkills and attributes for success- BackupRestoration adminsupport- File Server support- User AccountMailbox administration- SoftwareHardware installation- Handheld device installationtroubleshootingsupport- Remote User setupsupporttroubleshooting- End-user training- Creation of procedural documentation- Creation of spreadsheetsdatabases for tracking purposes- Record and update required information for all IT-related tickets utilizing ITIL- Creation of Incident work-log entries- Accurately answer user support questions of software and hardware in the EOUSA office environment- Maintain Account Management forms for new and departed users per Government policy and procedures- Produce proactive reports trending analysis service level reporting process consultation and application of ITIL best practices- Conduct and maintain accountable IT inventories such as laptops desktops tablet PCs printers MFPs accessories IT supplies etc. e-Mail Microsoft Office etc and how to access available research database applications- Submit weekly status reports and monthly surveys- Set up and support conference and training rooms for presentations including audio systems video systems AV distribution systems computer hardware and software control programming microphones amplifiers encrypted wireless microphone systems digital recording and computervideo interface- Utilize online meeting applications such as Adobe Connect to support hardware set-up of microphones and webcams set-up operations for audio mixing boards and facilitatemonitorrecord online meeting sessionsQualifications- One year or more Adobe Connect or related online meeting center set-up experience.
Senior Help Desk Technician II Contact Government Services LLCSenior Help Desk Technician IINYSkills and attributes for success- BackupRestoration adminsupport- File Server support- User AccountMailbox administration- SoftwareHardware installation- Handheld device installationtroubleshootingsupport- Remote User setupsupporttroubleshooting- End-user training- Creation of procedural documentation- Creation of spreadsheetsdatabases for tracking purposes- Record and update required information for all IT-related tickets utilizing ITIL- Creation of Incident work-log entries- Accurately answer user support questions of software and hardware in the EOUSA office environment- Maintain Account Management forms for new and departed users per Government policy and procedures- Produce proactive reports trending analysis service level reporting process consultation and application of ITIL best practices- Conduct and maintain accountable IT inventories such as laptops desktops tablet PCs printers MFPs accessories IT supplies etc. e-Mail Microsoft Office etc and how to access available research database applications- Submit weekly status reports and monthly surveys- Set up and support conference and training rooms for presentations including audio systems video systems AV distribution systems computer hardware and software control programming microphones amplifiers encrypted wireless microphone systems digital recording and computervideo interface- Utilize online meeting applications such as Adobe Connect to support hardware set-up of microphones and webcams set-up operations for audio mixing boards and facilitatemonitorrecord online meeting sessionsQualifications- One year or more Adobe Connect or related online meeting center set-up experience.
End User Technician 2021 Kinetic ITEnd User TechnicianPerth, WashingtonAs an End User Support Technician , you’ll be part of a dynamic group delivering high-quality technical support directly to users, enabling seamless end user experience, enhance productivity across the business, to ensure our customers have the tools, technology, and assistance they need to perform at their best. For more than 25 years, we’ve partnered with some of Australia’s most important organisations, helping them deliver essential services relied upon by our communities including government, critical infrastructure, education, law enforcement, defence, emergency services, utilities, and transport.
EUC/Desktop Engineer Tata Consultancy Services LtdEUC/Desktop EngineerTroy, NY$65,000–$70,000 / yearEssential Responsibilities related to Physical Demands/Work Environment: The physical demands described here are representative of those that must be met by an associate to successfully perform the essential fun ctions of this job. While performing the duties of this job, the associate is required to stand, use hands and fingers to handle, feel, pick or pinch, and talk or hear most of the time.
Learning Environments Work Study Union CollegeLearning Environments Work StudySchenectady, New YorkIn this position, you will also be considered a tier-one help desk technician which is a valuable resume builder for anyone looking to be in the IT/AV field associated with tech and customer service. E-Verify Participation: Union College participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the United States.
NewSenior Service Desk Technician 2021 Kinetic ITSenior Service Desk TechnicianPerth, WashingtonFor more than 25 years, we’ve partnered with some of Australia’s most important organisations, helping them deliver essential services relied upon by our communities including government, critical infrastructure, education, law enforcement, defence, emergency services, utilities, and transport. Kinetic IT is a leading Australian IT services provider specialising in Intelligent Workplace, Cloud, Cyber Security, Digital Infrastructure and IT Service Management.
Media Center / Help Desk Technician (Full-Time, 12 Months) NORTHWEST INDIAN COLLEGE FOUNDATIONMedia Center / Help Desk Technician (Full-Time, 12 Months)NY
NewBusiness Systems Analyst 1 / Trainee 1 / 2 - NY HELPS New York State Thruway AuthorityBusiness Systems Analyst 1 / Trainee 1 / 2 - NY HELPSAlbany, NY$53,764–$85,138 / yearDescribing in a comprehensive written document what the system, process, or product service must do in order to satisfy the established business requirement; this includes creating, updating, and maintaining documentation through the system development life cycle (e.g., Business Case, Use Case, Business Requirements Document [BRD], Fit-Gap Analysis, Impact and Feasibility Analysis, Change Management Analysis). Verifying requirements throughout the product/system development life cycle (SDLC) to ensure they perform to the required specifications and are capable of achieving the design capabilities; this includes developing test plans/scenarios and logical designs, testing the scenarios, reviewing test results, identifying constraints and risks, and/or communicating with stakeholders.