41 Results for

IT Support Jobs in Albuquerque, NM

Jobs

New!

Albuquerque, NMToday

We’re honored to once again receive this national recognition.https://www.forbes.com/lists/best-temp-staffing-firms/; https://www.forbes.com/lists/best-professional-recruiting-firms/We're actively recruiting for a bilingual, fluent English/Spanish, customer focused Tier I Help Desk Technician to service a key client of ours. RESPONISBILITIES FOR THE HELP DESK TECHNICIAN (Tier I):Responds to all telephone calls and/or e-mail by staff inquiring about technology problems or the status of repairs within established service level agreements (SLA).

Albuquerque, NM13 days ago

Full-time

Position Summary: The IT Desktop Support Technician provides hands-on technical support for both internal staff and external customer devices, with a strong focus on modern device management, Windows Autopilot provisioning, and out-of-box user experiences. This role supports end users across hardware, operating systems, and enterprise applications while participating in device staging, imaging, configuration, and deployment.

Madrid, NM30+ days ago

Full-time

Handling different PC operating systems (Windows 7, 10) • Handling end users' incidents and IMAC requests using Service NOW ticketing tool • Performing Hardware/Software installation (understanding of deployment tools like SCCM) • End-user support – Break fix & Service Requests • Desktop/ Laptop/Network Printers Management. • Basic AV support for conference room& internal events using MTR (Microsoft Teams Room) • Image Deployment using SCCM & Auto Pilot • VDI technologies Citrix Xendesktop, Azure cloud PC.

Albuquerque, NM12 days ago

As an IT Support Specialist in the EnvisionIT group, you would likely be involved in numerous tasks that would include handling project management of client system upgrades, inbound support calls, providing remote desktop support, configuring desktop PCs, and working with clients to resolve everyday IT support issues. The successful candidate will have demonstrated knowledge and expertise in handling service requests at a Managed Services Provider's Help Desk, and completing projects related to workstations, servers, printers, networks and vendor specific applications.

Albuquerque, NM15 days ago

Albuquerque, NM30+ days ago

Remote

Full-time

Establishes regular meetings with other Service Desk staff to review aging of assigned service requests, share documentation and resolution of high severity issues, and drive solutions to minimize high severity issues. This role provides technical direction, manages customer relations, and performs related duties as assigned in order to document, assist and resolve tier 1 and 2 issues reported to the Service Desk.

Albuquerque, NM30+ days ago

This role involves maintaining system integrity, ensuring network security, providing technical support to end-users, and implementing IT policies and procedures to enhance overall efficiency. Job Summary: The IT Administrator is responsible for managing and supporting the organization's IT infrastructure, including servers, networks, and software applications.

Albuquerque, NM22 days ago

Together, we take ownership for what we do - whether supporting IT infrastructure, developing new technology in-house, launching a new Amazon Operations facility, or delighting our customers by delivering packages directly to them. About the Role: As an IT Support Engineer II, you will use your technical knowledge and specialized skills to support, build, implement, and improve technology solutions across sites in a defined geographical area.

Albuquerque, New Mexico30+ days ago

As a Venue IT Support Representative, you can expect to gain real-world experience and an intimate understanding of IT service delivery concepts as you learn valuable operational and procedural skills and develop your troubleshooting abilities in an exciting/dynamic industry. Identify, track and help to resolve persistent issues, and ensure venue technology problems, issues, or needs are reported to appropriate remote support or service delivery teams, following established escalation procedures.

Albuquerque, NM30+ days ago

As a Venue IT Support Representative, you can expect to gain real-world experience and an intimate understanding of IT service delivery concepts as you learn valuable operational and procedural skills and develop your troubleshooting abilities in an exciting/dynamic industry. • Identify, track and help to resolve persistent issues, and ensure venue technology problems, issues, or needs are reported to appropriate remote support or service delivery teams, following established escalation procedures.

Santa Ana Pueblo, NM30+ days ago

Job Summary: Under supervision of the IT Helpdesk Supervisor provides frontline preventive and corrective maintenance to desktop systems, enterprise applications, audio-visual equipment, and telecommunications devices. While performing the duties of the position, the team member is frequently required to stand, walk, turn, use hands and fingers to handle, grasp, and feel, reach with hands and arms, talk, and hear.

Albuquerque, New Mexico30+ days ago

Edgewater Federal Solutions is ISO 9001, 20000-1, 270001 certified, appraised at CMMI Level 3 Maturity for Development and Services, and has been named in the Top Workplaces in the Greater Washington Area Small Companies for 2018 through 2025. If unable to repair on initial visit, validate the user’s problem & provide information on a temporary work around, if necessary, to allow the customer to continue to work, until the system is repaired.

Albuquerque, New Mexico19 days ago

The hardware supported includes laptops, desktops, thin/zero clients running desktop-as-a-service (DaaS), virtual-desktop infrastructure, and associated peripheral devices. Edgewater Federal Solutions is ISO 9001, 20000-1, 270001 certified, appraised at CMMI Level 3 Maturity for Development and Services, and has been named in the Top Workplaces in the Greater Washington Area Small Companies for 2018 through 2025.

Albuquerque, NM10 days ago

Success isn't about working hard; it's about working smart and with a 38-hour work week you'll be able to fuel your passion for IT while genuinely helping our community. Provides technical support to users by researching and answering questions, troubleshooting problems, and maintaining workstation and LAN performance.

Albuquerque, New Mexico24 days ago

This role supports internal users with account access, healthcare applications, EMR/EHR systems, email, VPN, connectivity, and basic hardware/software issues in a HIPAA-regulated environment. This person should be comfortable supporting both clinical and non-clinical staff, documenting issues clearly, and working in a fast-paced healthcare environment where privacy, accuracy, and responsiveness are important.

Albuquerque, NM30+ days ago

The desktop support technician will be part of the employee enablement organization, a service-focused team that supports employees both onsite and remotely. We focus on enabling internal customers to succeed by delivering high-quality Information Technology (IT) support and an excellent customer experience.

New!

Kirtland Air Force Base, NM4 days ago

$105,000–$106,000 Per Year

The position supports Collateral, Sensitive Compartmented Information, and Special Access Program activities, including system administration, cybersecurity documentation, authorization package support, account management, help desk support, system patching, media control, and COMSEC account/equipment management. Work within Special Access Programs supporting Department of Defense agencies, such as Headquarters Air Force, the Office of the Secretary of Defense, and Military Compartments efforts.

Albuquerque, New Mexico10 days ago

The IT/IA primary function is working within Special Access Programs (SAPs) supporting Department ofDefense (DoD) agencies, such as HQ Air Force, Office of the Secretary of Defense (OSD) and Military Compartments efforts. Multiple considerations are taken into account when determining the final salary/hourly rate, including but not limited to, Contract Wage Determination, education and certifications, relevant work experience, related skills and competencies, as well as Federal Government Contract Labor Categories.

Albuquerque, NM30+ days ago

This role goes far beyond basic helpdesk tasks — one day you might be installing an operating system, the next you're drilling through walls and running structured cabling across entire buildings, or terminating a 66-block. AMG Tech Support is seeking skilled, driven technicians to support our growing national client base.

New!

Albuquerque, New Mexico5 days ago

Working knowledge of Local Area Network (LAN) and Wide Area Network (WAN) technologies and data backup technologies to include communication security (COMSEC) integration. The primary function is working within Special Access Programs (SAPs) supporting Department of Defense (DoD) agencies, such as HQ Air Force, Office of the Secretary of Defense (OSD) and Military Compartments efforts.

Rio Rancho, New Mexico30+ days ago

Hardy Industries puts into practice years of providing Technical services to institutions and business' ranging from Retail to Telecommunications and brings new versions of these services to you with a new twist. This role goes far beyond basic helpdesk tasks — one day you might be installing an operating system, the next you're drilling through walls and running structured cabling across entire buildings, or terminating a 66-block.

Albuquerque, NM30+ days ago

The ability to interface well with customers at various levels of seniority in a variety of different fields is essential to success in this position, as are excellent written and verbal communication skills. "Technology moving at the speed of thought" embodies these principles - the need to nimbly utilize the best that information technology offers to meet the business needs of our Federal Government customers.

Albuquerque, NM29 days ago

The Department of Psychiatry is seeking a student to work alongside our Technical Analyst as support for ongoing and new IT projects, and to help manage our access databases. Providing general technical guidance, assistance, and maintenance support to end users, as requested, on diverse software applications, operating systems, and hardware systems.

Albuquerque, NM30+ days ago

Position Summary: The Core IT Specialist, Sr position will serve as the subject matter expert and primary administrator of the Cisco Unified Communications infrastructure, including Call Manager, Unity Connection, Contact Center Express, and associated voice gateways. In addition to maintaining voice services, this role will be pivotal in supporting the strategic goals of the university and hospital by ensuring the reliability and performance of communication systems that thousands of staff, clinicians, faculty, and students rely on.

Albuquerque, New Mexico25 days ago

Madrid, NM30+ days ago

Full-time

Operation Roles and Responsibilities Technologies : Microsoft Intune, Zoom Meeting Rooms, Microsoft Office 2010, office 365 products Windows 10 desktops, laptops, printers, networked copiers, Mobile Iron, NIC's, basic LAN/WAN connectivity, network cable patching, Hands & feet support to Rack and stack activities. Handling different PC operating systems (Windows 7, 10) Handling end users' incidents and IMAC requests using Service NOW ticketing tool Performing Hardware/Software installation (understanding of deployment tools like SCCM) End-user support Break fix & Service Requests Desktop/ Laptop/Network Printers Management.

Albuquerque, NM25 days ago

$20–$20 Per Hour

This position is working with Ricoh Printers, this involves moving desktop printers, delivering toner and other consumable parts throughout an entire hospital system to include remote clinics. WORKING CONDITIONS, MENTAL AND PHYSICAL DEMANDS: Typically works in an office environment with adequate lighting and ventilation, and a normal range of temperature and noise level- .

Albuquerque, NM15 days ago

Excellent verbal and written communications skills with ability to effectively communicate / interact with a wide variety of technical and non-technical audiences (i.e., customers, team members, management and federal staff). Regularly required use hands to finger, handle, or feel, reach with hands and arms to handle objects and operate hand tools, computers, and/or controls.

Albuquerque, New Mexico16 days ago

Responsibilities: Provide phone, email, web, and in-person support to users in the areas of e-mail, directories, computer operating systems, desktop applications for all types of computer systems, and applications developed or deployed under this contract. Edgewater Federal Solutions is ISO 9001, 20000-1, 270001 certified, appraised at CMMI Level 3 Maturity for Development and Services, and has been named in the Top Workplaces in the Greater Washington Area Small Companies for 2018 through 2025.

Albuquerque, New Mexico8 days ago

Albuquerque, New Mexico10 days ago

Albuquerque, New Mexico30+ days ago

Ranked #305 on Inc. 5000 Americas Fastest-Growing Private Companies and winner of the 2024 Global MSP501 Top 500 Managed Service Providers, Netsurit is not just solving IT problems, were shaping the future of AI-powered innovation. You will work with cutting-edge tools like Microsoft Copilot, Azure AI, and custom machine learning models to turn data into meaningful business outcomes.

Albuquerque, New Mexico13 days ago

With expertise in modernizing and optimizing legacy infrastructure and systems, ensuring operational efficiency, and designing, implementing, and managing secure environments, SMS supports business and mission goals with proficiency, quality, and integrity. SMS has been serving the advanced information technology needs of the federal government since 1976, delivering talented teams and innovative, cost-effective solutions and services to support our customers’ missions for more than 45 years.

New!

Albuquerque, New Mexico5 days ago

Edgewater Federal Solutions is ISO 9001, 20000-1, 270001 certified, appraised at CMMI Level 3 Maturity for Development and Services, and has been named in the Top Workplaces in the Greater Washington Area Small Companies for 2018 through 2025. The company was founded in 2002 with the vision of being highly recognized and admired for supporting customer missions through employee empowerment, exceptional services and timely delivery.

Albuquerque, New Mexico30+ days ago

The Help Desk Manager coordinates with cybersecurity, infrastructure, and program management stakeholders to ensure support activities align with security requirements, configuration/change control, and audit-ready documentation expectations under the strategic oversight of the Agency CIO/PMO. Possess the ability to fulfill any and all office activities normally expected in an office setting, to include, but not limited to: remaining seated for periods of time to perform computer entry, participating in filing activity, lifting and carrying office supplies.

Albuquerque, New Mexico24 days ago

Edgewater Federal Solutions is ISO 9001, 20000-1, 270001 certified, appraised at CMMI Level 3 Maturity for Development and Services, and has been named in the Top Workplaces in the Greater Washington Area Small Companies for 2018 through 2025. The service desk is responsible for (1) delivering remote IT support (2) creating, maintaining, and using knowledge articles and (3) performing basic troubleshooting to resolve, capture, report, or route incidents and requests.

Albuquerque, New Mexico16 days ago

Edgewater Federal Solutions is ISO 9001, 20000-1, 270001 certified, appraised at CMMI Level 3 Maturity for Development and Services, and has been named in the Top Workplaces in the Greater Washington Area Small Companies for 2018 through 2025. Additionally, support multi-user rooms (e.g., Skype rooms, classrooms) and video and collaborative technologies and provide tactical-support personnel for the services described below.

Albuquerque, New Mexico19 days ago

Additional wellness benefits include an onsite healthcare clinic for employees and their dependents, a comprehensive employee wellness program that includes financial incentives, free weekly yoga classes, an employee assistance program (EAP), and a fitness membership reimbursement program. Current and valid drivers’ license in the state of permanent residence (must be insurable by Jayne’s automobile insurance carrier in order to drive a Jayne’s vehicle or personal vehicle for company purposes).

Albuquerque, NM17 days ago

Additional wellness benefits include an onsite healthcare clinic for employees and their dependents, a comprehensive employee wellness program that includes financial incentives, free weekly yoga classes, an employee assistance program (EAP), and a fitness membership reimbursement program. Current and valid drivers' license in the state of permanent residence (must be insurable by Jayne's automobile insurance carrier in order to drive a Jayne's vehicle or personal vehicle for company purposes).

Albuquerque, New Mexico19 days ago

These roles also support the 24x7x365 Systems Operation Center (SOC) by continuously monitoring IT resources, detecting outages and performance issues, and responding rapidly to minimize downtime and protect mission-critical services, ensuring the integrity and availability of hardware, network, and server systems. Responsibilities include end-user vulnerability remediation through remote and onsite support, handling remediation tickets, providing technical guidance, analyzing performance and documentation, and supporting email, directories, operating systems, and desktop applications.

Albuquerque, New Mexico30+ days ago

Edgewater Federal Solutions is ISO 9001, 20000-1, 270001 certified, appraised at CMMI Level 3 Maturity for Development and Services, and has been named in the Top Workplaces in the Greater Washington Area Small Companies for 2018 through 2025. Pull web based reports from ICK, Verizon, and Intune, in order to report on the number of active & suspended devices on site that are in currently in production.

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IT Support Jobs in Albuquerque, NM

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Classified Support Technician Edgewater Federal Solutions, Inc.

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